Anytime someone can come into the store for an online order and jump in front of everyone in line…read moreis not a good practice I left everything I intended to purchase at the register because of this, is it a southern thing that no one is ever at the register??? Every place I've gone it's like this....

I only had a return but the cashier and manager went above and beyond to show me Petsmart's good…read moreold Southern Hospitality. Great location, clean, and plenty of parking out front.

My Millie loves it here and we are here often so they employees know us and she knows them…read more It's a great store with great people. Huge selection of food, snacks, bedding, you name it for dogs, cats, birds, rabbits, fish, etc It's a convenient location and the staff is always ready to help. You can bring your pet for a visit or use the self-service pet wash. They host adoption events, rabies clinics and other fun events in store for pets. Be sure sign up online for email coupons.

Called store to confirm the product I wanted was in stock. They had it waiting when I arrived…read more Staff carried out the package as it was rather heavy. Much appreciated

People so friendly and helpful! The help with items especially carryout is like old time stores…read more They always have what I need. My only complaint is that I can't just run in and pick something fast because it's an incredibly interesting place. I always want to see everything! Beware of cute and pretty! They grab you before you realize what's happening!

They were well stocked and had exactly what I needed. The…read morepersonnel are friendly and knowledgeable. If you need something Tractor supply probably has it. They have pet supplies too! The prices are reasonable and if you are a member of the willing to give "them and everyone else in line your phone number" club then you get occasional coupons and services! So far we have received several $5 coupons and a free trailer rental!

The animals in the store just didn't seem healthy . This cat looked pitiful like some infection in…read morethe eye. And I didn't take a picture of the birds but there was several parakeets laying on the bottom of the cage

I brought my dog in because she was in extreme pain and completely unable to walk due to back…read moreissues. I was standing there in tears, distraught seeing her suffer, yet Dr. Leonard's focus was baffling. After a very brief exam, the doctor spent the majority of the time talking about how "awful" her ears were and how "dirty" her teeth were--despite her having been groomed recently and having a dental cleaning last year. It was incredibly heartless to focus on grooming while my dog was in a medical crisis. Dr. Leonard told me the best option was a $5,000-$5,500 surgery or a four-day stay in the clinic. I felt dismissed and hopeless during the worst possible moment. Fortunately, the vet tech, Magen, was the absolute sweetest and kindest person. She actually listened and recommended a steroid shot and medication. I opted for Magen's suggestion, and within two hours, my dog was walking on her own. I will never understand the lack of empathy shown by the vet, but I am so grateful for Magen's heart and expertise. I know we have a long road to recovery but I am thankful for trying other options and hopefully avoiding surgery . I will not be returning to Dr. Leonard.

I am new to the area, I'm a city person, and going into a feed and seed store was a new experience…read morefor me. I cannot say enough about the awesome staff. I came in just to get a simple replacement blade for my lawnmower, and was entirely impressed by the customer service and the knowledge of everybody in the store. I don't think there's a lot of new people moving into the area, but for me, a city person, this was a really great experience with people who aren't jerky like in big cities. 100 stars!

This is a family owned and operated store with excellent customer service and a huge selection of…read moreproducts for sale. Staff is knowledgeable and friendly. The owner is a wealth of info about what product is best whether it is animal feed, insecticide, fertilizer or plant care. Great local resource.

Love this store so much, there's a wide variety of different kinds of fish (salt and freshwater)…read morethat you can buy. The staff are super friendly and helpful, the prices may vary compared to other retail stores such as petsmart or petco. Their guppy fish are more expensive, but in terms of quality they last longer.

The staff is so friendly and helpful. They really know the animals and also give good…read morerecommendations for what my pet might need for an issue. They sell gorgeous lillys in the spring. They came back this year multiplied and huge!!

If I Could Give 100 Stars, I Would - Pet Supermarket in Daphne, AL…read moreMy name is Selena, and I just had one of the best retail experiences I've had in a very long time at Pet Supermarket in Daphne, Alabama. I was in town checking on my grandmother in Mobile and visiting family in Daphne. While spending time with her, she mentioned wanting to get her fish tank set back up. I decided it would be the perfect Valentine's surprise to bring her aquarium back to life. I stopped into the Daphne location just to "look around," and that's when I was greeted by Heath -- "like the Heath bar," as he joked. From the moment I walked in, he was welcoming, knowledgeable, and genuinely passionate. He told me he owns four tanks himself and absolutely loves aquariums. And it showed. I have never owned a fish tank in my life. Heath patiently educated me on everything -- which fish were compatible, what setup would work best, what to avoid, and how to make sure my grandmother's tank would thrive. He even said, "I hope your grandmother likes my selection," which was such a thoughtful touch. After surprising my grandmother (she cried, by the way ), we realized her old tank equipment wasn't working -- the filter and light were both out, which probably explained why it hadn't been running. I initially tried going to a Petco location off I-10 in Mobile to grab what we needed, and unfortunately, it was a completely opposite experience. I waited nearly 20 minutes after asking twice for assistance. It was frustrating and disappointing. That's when I said, "You know what? Let me just call Heath." And I am SO glad I did. Even though the Daphne store was about 20 minutes away, it was 100% worth the drive -- and I would make that drive again and again. Heath immediately told me it would be smarter to purchase a full kit instead of piecing parts together because it would save money in the long run. When I arrived, not only did they have great sales (50% off some items and 20% off others), but Heath had everything already pulled and ready for me. A wonderful young lady greeted me when I came in (I hate that I can't remember her name, but she was fantastic). Heath came out from the back, smiling, and said, "I've got it ready for you." I remembered one more item I needed, and without hesitation, they helped me with that too. The entire team made me feel comfortable, supported, and confident in what I was purchasing. Today, my grandmother has a beautiful, fully functioning aquarium again -- and she is so happy. And I'm happy because I didn't have to overthink a single thing. That's what exceptional service does. Well done, Heath and the entire team at Pet Supermarket in Daphne. You didn't just sell fish -- you helped create a special memory for my grandmother and me. Anytime I'm back in town, this will absolutely be my go-to store for all of her aquarium needs. Thank you for caring. It shows. -- Selena

the staff is not informed on mice size at all, had no clue what a hopper was and just said "regular…read moremouse" which was whatever not a huge issue as i was already in town and could go look, but once we got there i saw that around 15 fish were dead. extreme inadequate care and unqualified workers. DO NOT COME HERE!!!!!

They were so helpful! I have an extremely picky cat and the staff was full of helpful ideas. So…read moreglad I went in!

Love this shop!! My new Go-To for anything pet related, same for the friends and family that I've…read morerecommended this business to as well. Every. Single. Employee is always so welcoming and helpful! Never a bad experience yet. They have what seems like endless options of holistic and homeopathic treatments and meds available in store, and clean-ingredient food brands. The toys and treats are also in great supply! And if you need a place to bathe your dog (or cat if you're brave enough for that!), THIS IS THE PLACE TO GO!! Seriously. They have two separate PRIVATE bathing rooms with everything that you could need! :) Shampoos, Conditioners, ear cleaning solution and cotton balls, treats for after the bath, a silicone scrubber, a double powered dryer, clean towels (like, actually clean- unlike some other places I've personally been to), even aprons to help keep you yourself from getting a bath in the process. And immediately after each room is used, it's THOROUGHLY cleaned for the next guest. Current price is $15/pet- this includes the use of everything in the rooms. Each employee is trained by a veterinarian for so many hours each year too, so they each have a great deal of knowledge for recommendations on products and medications if help is needed in finding the right product for your furry friend. 10/10 and then some, I'd recommend this business to any four legged owner. :) Also! Pets are welcome and encouraged to tag along for your shopping visits! :)

These folks love their furry friends!!! You'll find a very nice assortment of locally made and cute…read moreitems for your puppy and kitty friend! I was blown away by how many different choices here from floor to ceiling of everything furbaby! There's a very nice selection of natural treats and they don't do rawhide! Matter of fact they offer healthy and tasty homemade treats and goodies like Calla's Peanut Butter & Honey Chewies, Bacon Cheeseburger, P.B. and Berry Bitty Bones, Lily-bug's Bacon Cheddar Chews & more. They have so many cute items that can be personalized. The options are limitless and personalization right there in the store can be done in minutes, seriously , and they do custom jobs on almost anything and if you're interested in choice for the custom bandanas or other accessories, fear not, there's 500 different fabrics to choose from! You don't have a harness, they can tailor make it and you can tell they're made to last and made with love, nice. While we're talking special stuff the folks here offer and big line of all-natural made in the U.S.A. shampoos, spritz and butters in what they call "Wiggle Butts Spa", cute. But seriously if you have a sensitive or allergic furry friend then this might be an answer here to chemicals that are unsatisfactory. Leslie, the owner, is super informative and, if she is not there, there's a very knowledgeable and enthusiastic staff of fur baby lovers and professionals, they're all great to interact with and are eager to answer questions. Bottom line: This is a total gem of a little shop with a huge selection of great stuff with a staff is professional, knowledgeable, super friendly and their customer service the best. Very highly recommended!!! https://www.sweetpeasposhpets.com/ https://www.facebook.com/sweetpeasposhpets

Fun, cute, friendly pet store. Love all the QUALITY handmade items! They can do instant…read morecustomization on the spot. Very helpful in fitting the right size harness! A real blessing compared to the store bought one our dog was able to slip out of!! Will definitely be back and look forward to Christmas Village in Nashville to get some more things!!

I called around looking for the perfect groomer. The guy that answered was super friendly and…read morehelpful and acted like he really wanted my business. I sat my appointment up and when I took my dog the next day I couldn't be more pleased. They listened to exactly to what I wanted. They spent over 5 hours working on Bucky and when I picked him up he looked and smelled great. They explained exactly what they did. I will for sure be back.