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    PetSmart Grooming

    2.7 (20 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart Grooming

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Grooming Photos

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    Reviews With Photos

    The cut they gave her
    Jada B.

    The staff was super nice and helpful. So I took my baby in for a full cut I let them know this was her first time getting groomed she's a toy poodle and this is the cut they gave her my friends have poodles and to my surprise they let me know how incorrectly and poor of a job this was.

    Mardi Gras ready
    Christina W.

    I literally cannot rave enough about the salon!! I have been taking my kitty Shadow here since he was a kitten. He is now over 6 years old. Misty is the best groomer. She is certified to groom dogs and cats and I have never had a problem. Shadow visits her every 8 weeks. He is a Maine Coon kitty so he gets a bath and his potty area shaved so he can keep his fluffy pants and tail clean. To me, the staff is professional. Misty takes her time with Shadow. Cats can be a lot more finicky than dogs. For those looking for a groomer, do your homework. If your pet is your child, like Shadow is mine, ask questions!! Ask your groomer how much experience they have. Don't lie to the groomer when they ask if your animal has issues, like chewing or biting themselves. Sometimes animals have issues that are not discovered until the groomer actually gives them a proper bath and groom. Pay attention to your pets as you would your children.

    Brought her in for a Nail clipping/grinding.
    Xthine K.

    This is what they did to our girl. We took our Jack Russell Terrier for the usual bath and nail grinding/clipping. About 15 minutes after we dropped her off we get a call from Petsmart basically saying that 'she pulled out her nail'. We pick her up and there was nothing left of her nail, just a "powder" coated heel pad. It was so profoundly appalling how nonchalant, indifferent and unapologetic they were and even made it sound like it was our pets fault that she sustained the injury. They were so condescending and down played everything that's happened... almost saying something like 'oh it's not as bad as it looks..it doesn't really hurt'.."worst case scenario is she'll need a stitch or two". I'd like for them to tell me how it would feel like if one of their finger nails was pulled out and they bled. The facility did not even have vets around to check on her injury. They put some powder to stop the bleeding and that's it. When i asked what else to do for after care or what if the wound becomes infected, the staffs face went blank. They offered to reimburse us for vet bills only after I asked. I will NEVER take any of my animals to Petsmart ever again

    This is part of the strangulation injury caused by grooming techs in Mobile, AL store

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    3 months ago

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    1 year ago

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    10 months ago

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    3 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    13 years ago

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    8 years ago

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    15 years ago

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    13 years ago

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    9 years ago

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    12 years ago

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    14 years ago

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    15 years ago

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    12 years ago

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    12 years ago

    Groomers are great! My Carly looks awesome when they finish with her. Grooms in a timely manor you don't have to wait all day.

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    11 years ago

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    11 years ago

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    Ask the Community - PetSmart Grooming

    Camp Bow Wow West Mobile

    Camp Bow Wow West Mobile

    (6 reviews)

    Our babies are children when they hurt we hurt!!! I'm giving you fair warning beware…read morePrevious we Took our dogs to Camp Bow Wow three days a week CBW labeled our dogs as (there-phrase) gatekeeping so they were locking them up; so I decided to keep them home and just hire a walker. We thought that CBW would be a great place to board them they have cameras so that I could view the babies while we were separate; I never seen them out in the socializing Area. I called and I was told it was no problem I also was concerned about my 17 year old baby that was confused outside in the urine section from my Visual viewing point The two large babies Came home of evidence of not being out of a cage there was feces and urine all over their beds you and I know that dogs don't urinate and poop on their beds!(unless they're real or newborns) The little dog that was stuck in the Jireh section was dripping with urine when I picked her up I wrapped her in my sweater. I have a couple of pictures and videos to show that they weren't receiving the proper amount of food or getting their dental chews the ask for itemize list of times of eating meds etc. I sent that with photos on it. I am very organized anal about my dogs, so there was enough food for the amount of days that they were due to be there and also for two extra days In case of emergency! I am very very sad that my babies were treated in such a way mental anguish abuse

    Was able to take a tour today during their grand opening. I was very impressed with all of their…read morefacilities and organization. Mobile does not have anything like this right now for our fur babies check out all of my photos uploaded today and yelp !!

    Unleashed - Unleashed

    Unleashed

    (10 reviews)

    I have a blind and deaf dog that can be difficult at times but has never been aggressive. She was…read moredropped off for pet sitting and within an hour we were called back because she was a "liability". They blamed my dogs behavior for why they couldn't handle her...? We updated all her shots, brought her bed, and food like they asked (What a hassle it was to get it all back not even an hour later because their "teenager" employees could not handle her ) They were scared to even let her out of her cage. Very unprofessional. Unacceptable from a dog sitting service and even a DOG TRAINING SERVICE!?!? Wouldn't recommend to my worst enemy. These guys are incompetent to say the least Edit: These guys are something else. Very wacky owners. They blasted me on Their Facebook page and now they have dozens of people attacking the character of me and my parents in the comments after deleting my review. My family is going through a very hard time right now and we looked at unleashed to be our community service organization that would help support us. Rather these guys are pure evil. Not only do they call our dogs aggressive when they are actually disabled, they sent an angry FB mob after me for no other reason than the owner is upset at a bad review. NOW THEY ARE THREATENING TO HAVE ME ARRESTED FOR A 1 STAR REVIEW. She deleted my previous review from google for some reason but kept the review that were driven from her FB friends seeing her post asking for 5 star review. Fair warning, never do business (or any kind of engagement at all for that matter) with these untrained people. This owner is quite literally a crazy person. Wow! My one star review still stands more than ever: Untrained unprofessional staff who label dogs with disabilities aggressive rather than admitting you dont have the training to handle them. Plus the hassel they made us go through just getting the dogs in the door was excessive especially to have to come pick everything back up not even 30 min later.

    I put a negative review on here because of their inexperienced staff in dealing with my dog and it…read morehas been deleted. Some are good but others have NO clue how to handle dogs in this type of setting making my dog out to be the problem. Would not recommend or go back.

    PetSmart Grooming - pet_training - Updated May 2026

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