My Millie loves it here and we are here often so they employees know us and she knows them…read more It's a great store with great people. Huge selection of food, snacks, bedding, you name it for dogs, cats, birds, rabbits, fish, etc It's a convenient location and the staff is always ready to help. You can bring your pet for a visit or use the self-service pet wash. They host adoption events, rabies clinics and other fun events in store for pets. Be sure sign up online for email coupons.

Called store to confirm the product I wanted was in stock. They had it waiting when I arrived…read more Staff carried out the package as it was rather heavy. Much appreciated

Dr. Murphy and Lexie at the front desk who told me she worked in kennel, were amazing! so fast,…read moreanxiety reducing, and sweet. idk if Lexie wants it, but she just comes off as a natural in vet med! (coming from a past vet tech for 9 years) way to go! Will def always recommend.

Love this vet clinic. Always friendly and courteous and takes the time with my pets. Love the…read moregroomer as well.

I took a Cavalier King Charles to have the front of his paws trimmed. I repeatedly told…read moregroomer/owner "do not cut his hair, I only want the front of his paws trimmed. " I told her I did not want to see his claws. His hair had never been cut or trimmed. He had the most beautiful feather hair, which should never be cut on a Cavalier. When I returned, all of his feather hair had been cut off. His back appears to be shaved, which means the feather hair will not grow back. She told me she had cut Cavaliers before. i am praying his feathers grow back. Her response, I assumed .....

Sarah is awesome! We take our 2 (soon to be 3) pups here for grooming. The staff is always great…read moreand you can really tell that they love animals. They listen to what we want, and the hounds always look great when they are done. Most times they have one of our shy doggies back in the office area sitting with them to keep him calm when we come to pick him up. I would not hesitate to recommend Paws on Pinehill to anyone that needs boarding or grooming. Thank you for taking care of our pups! We appreciate everything you do!

If I Could Give 100 Stars, I Would - Pet Supermarket in Daphne, AL…read moreMy name is Selena, and I just had one of the best retail experiences I've had in a very long time at Pet Supermarket in Daphne, Alabama. I was in town checking on my grandmother in Mobile and visiting family in Daphne. While spending time with her, she mentioned wanting to get her fish tank set back up. I decided it would be the perfect Valentine's surprise to bring her aquarium back to life. I stopped into the Daphne location just to "look around," and that's when I was greeted by Heath -- "like the Heath bar," as he joked. From the moment I walked in, he was welcoming, knowledgeable, and genuinely passionate. He told me he owns four tanks himself and absolutely loves aquariums. And it showed. I have never owned a fish tank in my life. Heath patiently educated me on everything -- which fish were compatible, what setup would work best, what to avoid, and how to make sure my grandmother's tank would thrive. He even said, "I hope your grandmother likes my selection," which was such a thoughtful touch. After surprising my grandmother (she cried, by the way ), we realized her old tank equipment wasn't working -- the filter and light were both out, which probably explained why it hadn't been running. I initially tried going to a Petco location off I-10 in Mobile to grab what we needed, and unfortunately, it was a completely opposite experience. I waited nearly 20 minutes after asking twice for assistance. It was frustrating and disappointing. That's when I said, "You know what? Let me just call Heath." And I am SO glad I did. Even though the Daphne store was about 20 minutes away, it was 100% worth the drive -- and I would make that drive again and again. Heath immediately told me it would be smarter to purchase a full kit instead of piecing parts together because it would save money in the long run. When I arrived, not only did they have great sales (50% off some items and 20% off others), but Heath had everything already pulled and ready for me. A wonderful young lady greeted me when I came in (I hate that I can't remember her name, but she was fantastic). Heath came out from the back, smiling, and said, "I've got it ready for you." I remembered one more item I needed, and without hesitation, they helped me with that too. The entire team made me feel comfortable, supported, and confident in what I was purchasing. Today, my grandmother has a beautiful, fully functioning aquarium again -- and she is so happy. And I'm happy because I didn't have to overthink a single thing. That's what exceptional service does. Well done, Heath and the entire team at Pet Supermarket in Daphne. You didn't just sell fish -- you helped create a special memory for my grandmother and me. Anytime I'm back in town, this will absolutely be my go-to store for all of her aquarium needs. Thank you for caring. It shows. -- Selena

the staff is not informed on mice size at all, had no clue what a hopper was and just said "regular…read moremouse" which was whatever not a huge issue as i was already in town and could go look, but once we got there i saw that around 15 fish were dead. extreme inadequate care and unqualified workers. DO NOT COME HERE!!!!!

Great experience start to finish, which was not at all what I expected. Our eleven-year-old…read moreAustralian Shepherd has laryngeal paralysis. Two days ago, she was in the yard which she fell, yelping in pain. Yesterday, she was lethargic which - if you have an Aussie - you know is wildly atypical. I thought the paralysis had taken its toll and we would have to put her down. Kathy made our appointment. She was empathetic and very helpful over the phone. When we arrived, the receptionist and the vet tech were each super nice and very professional. Dr. Gilson examined Tinkerbelle thoroughly. He explained the utility of each diagnostic and treatment option he recommended, and he quoted us the price. He found that she had fairly extensive osteoarthritis and recommended treatment. Our story had a happy ending because we arrived fearing it was time to euthanize and discovered our dog's problem was treatable. It's also a happy ending because, had it turned out it was time to let our dog go, I feel confident they would have handled that outcome with skill and compassion. Every interaction was excellent. We've had dogs for over 30 years, and we've had a range of experiences with veterinarians over the years. Retired, we now split time between Colorado and Alabama. When we are in Alabama, Dr. Gilson is our new vet and Theodore Veterinary Hospital is our new clinic.

The doctors and staff are kind and amazing. I think once the expansion is complete, this veternary…read moreclinic will be the best in South West Mobile County.

On Friday, I took Boots Elizabeth to her vet check up due to her scratching her ears, unusual…read morebreathing and to receive annual shots. I called and was quoted 2 shots and an exam for $107. My bill was $204. Once I get there, I am told she has yeast in her ears and to give her children's claritin for breathing due to trachea. Last night, Boots was breathing was labored, she whined all night and did not want to sleep. I contacted ER med vet and was advised to give her claritin and follow up with my Vet. Today, I call at 11a and stated the obvious. Do you want to bring her back for an exam (additional charge). No, i am calling for further recommendation as i was there Friday and the claritin is not working. I am told I would receive a call back. Around 345p, I receive no call and contact them again. First, Noone remembered me calling, hence I was told about the call back without alerting anyone. After calling for the second time, holding for 15 minutes, I am told that there is no record from the visit on Friday and I would need to come in and recharge for another exam.... Needless to say, its a hard NO! I don't not recommend due to no records, additional charges, lack of care and customer service.

Been with these vets for many years. Thank you Dr. Jordan for helping me with my hard decisions…read morewith my sweet kitty Lukey-pie. Very appreciated.

We hit the jackpot! Having just moved to the area, I asked a gentleman at the dog park who groomed…read morehis fur babies. He immediately recommended Kuddles and Kisses. The next day we took our 16 yr old Shitz Tzu mutt in. Turnip is 90% blind, 50% deaf, and a cantankerous old man. They immediately took Turnip back and allowed my husband to watch. She did a fantastic job getting all his mats off, bathing, nail trimming, the works. Turnip is acting like a young dog again! He knows he looks good want is showing out!

I took my three cats here for a flea bath and they were great! I was nervous at first because I've…read morenever taken my cats to a groomer but the staff were very sweet and let me come inside to watch a little bit of the process. Dana is great and I can tell that she genuinely cared about my (flea) issue and she told me exactly what to do to get rid of them. I would definitely recommend this place. I drove 40 minutes to get here and I'm so glad I did! UPDATE: After I had my cats groomed, Dana recommended me to buy a certain product (flea pesticide that was safe on animals) from a store near by, and was helpful in getting me directions and everything I needed. (Like I mentioned) What I didn't mention, as it happened after my initial review, is that after spraying the repellent and flea pesticide all over my room and apartment, was I started to have a horrible headache after laying in my room. I looked up the pesticide that she told me to get, which she told me to spay ON MY CAT, and all over my clothes and everything, is that permethrin is extremely toxic to cats. Needless to say, I relocated my cats afterwards and gave them baths. The only reason I'm giving 2 stars is because thankfully my cats did not die. Once it happened, I called Dana and they seemed shocked to hear it's toxic, because she re assured me it's safe. She said she would call me right back and I never heard from her again. Wouldn't trust these people if I were you.

Our golden doodle loves the vets at University Animal Hospital. Everyone that works there LOVES…read moreanimals. We have received excellent care (including spaying), and highly recommend. We were new to the Mobile area 4 years ago, and we immediately felt right at home with University Animal Hospital.

Other online reviews brought me to university and I'm glad to be able to add another positive…read morereview to Yelp! We took our sick senior dog to university to get an opinion about where she could be saved after she stopped eating. The vet was optimistic and willing to do a dental the same day as her teeth were awful, but they ran labs and she was just too sick and now looking at kidney failure. He said we could take her to a major hospital and maybe she could pull through and live a little longer, but we've been through a lot over the past year with her being in heart failure and we know she stayed with us longer than most dogs do who suffer heart failure. The vet was super solemn in giving my husband the bad news and he had a really positive experience despite the bad news that we had come to the end of the road with our most beloved dachshund. We will be taking our growing puppy here in the future like when she needs a spay. Please keep your dogs on heart worm medication. Our dachshund went to a rescue with heart worms and we fostered her through the treatment and then foster failed. She was the most amazing dog. Rescues pets are amazing animals.