Service is great. They have a big variety of animals such as bunnies, reptiles, and birds. I am…read morepersonally going to buy a bunny there soon. I bought a bird there a couple years ago and he is thriving.

The yelp is no longer correct the owner listed is the old owner they had a new owner as of last…read moreyear who is horrible only thinks of the money she can make off the animals and not the care and safety of the animals. Definitely don't recommend shopping here and if u do and buy an animal ask to see the breeding room and the environment they came from is horrible.... Also look up the new owner and make the judgement for yourself if that's someone you would give your hard earned money too..... BEWARE OF THIS PLACE!!!!

I was given some coupons for some products at Petco, so we popped in 30 minutes before they closed…read more A store associate followed us around the store. We are an average looking white couple, so this wasn't a racial issue. I was wearing leggings, and my partner got the feeling he was staring at me. We quickly realized that the items my coupons were for were items of quality I did not want, so we left. However, as we left, the creepy associate was at the front and tried talking to me. I will not go back to this store.

The staff is always so kind and friendly. Everytime i come in for crickets they are always sweet…read moreand make good conversation. This store is one of the only places that never runs out of crickets and have a good range of sizes as well. They also always have good deals for lots of items especially reptile enclosures and aquariums. The animals seem to be well taken care as well.

We used to visit the location on Far West Blvd, but they recently closed so we took the short drive…read moreup MoPac. There is ample parking as it is in a large shopping center with HEB, the only reason I didn't give 5 stars is that there is no green space nearby to walk the dogs. And if your pup is anything like ours, she always needs that pre bath nervous poop lolz. The bath stations are equipped with all you need; towels, brushes, aprons, shampoo, etc. the staff is incredibly friendly.

This is the only pet store I come to because I love the staff. They are definitely pet people!…read moreNever once have I walked in and wasn't greeted immediately or offered help. They also sell quality and healthy food options for your pet. It's that friendly neighborhood vibe over here.

great supply of fish and accessories. very knowledgeable staff. Worth going to check it out.read more

Love coming here! We have stopped at pet stores in the area for fish and we haven't had luck. But…read moreevery time we come to Comanche Creek Aquatics they educate us and help use buy exactly what we need. They also can test your tank water quality which helps figure out exactly what products you need. Tanks are always clean and well taken care of too. I would highly recommend coming in if you have questions or need help with anything Aquatics

Mulan (our spicest piggy) has been battling ongoing URI for over a year. The most recent bout…read morelasted 1 month. She's been all over until we took a shot with Dr. Skellenger and staff Research Pet and Bird Hospital. Boy are we glad we did! Tears of joy y'all After only 1 full day (less than 24 hours) Mulan is looking, sounding and feeling better. She's still spicy but she's finally on the mend. Thank you to all the staff, Katie, and Dr. Skellenger. We def will be back if anyone from @BaileyCritterFam falls ill.

We have been taking our dogs and cats to Research Pet and Bird Hospital for over 10 years and are…read morevery happy with the care we've received. The technicians and doctors are great, and the reception is always friendly and helpful. Most recently, Dr. Wellford saw our aging chi-weenie and couldn't have been more empathetic and thorough. He thoroughly explained everything that could affect our pet and gave us many options. He even followed up with a phone call the following day to see how Sydney was doing. I couldn't be more impressed or thankful. Thanks to Dr. Wellford's treatment, I'm happy to report that Sydney is doing much better now. Thank you Research Pet and Bird.

Kim here in grooming was really great with my dog. Also very quick (2hrs) which I really…read moreappreciated. Excited to come back!

My experiences here have been positive. My cat had surgery and was in need of a cone of shame. I…read morewas in a rush to grab one; an employee quickly jumped to assist me and check me out. Two days later, since my cat became a Houdini, I had to return the cone of shame. It was very easy to do. I like the large fish and reptile department. Even though I can't invest in fish again right now, I really enjoy walking around and looking at them. And who doesn't want to check out a snake! It seemed like they had more dog items than cat, but I could be wrong. That may be because in the center aisle I saw a lot of things focused on dogs, like dog Halloween costumes. That said, there was nothing that I saw was lacking for felines. I was able to pick up some food for my little inspiring Houdini and will be back for future cat needs.

Last time I was in they said my dog bit a tech while in a cage. The very first thing I asked was…read more"What did you do to my dog?" My dog is literally around 1000 people per day, including small children because she is a greeter in a store and has been since 2017, and absolultely does not bite. Even when provoked by kids learning how to be gentle. I have not been back there for years since this because I knew instantly she was mishandled. Her current vet agreed. He did a few tests and cut her nails and gave her shots and said something doesn't seem right because she is very docile and trusting, even when things hurt. In addition to that, they billed me for two services never received. I called and had these removed from my bill. They had just slipped them in. My last visit was around 2020. I agree with the other reviewer who stated this place used to be great, but changed when it was bought out. I loved them prior. All trust was lost. I will never know what they did to my dog, but I do know what they did to my bill with the false charges, so I also never went back.

The staff is kind and welcoming, but they try to up sell you on a lot of things that my dog does…read morenot need and their prices are not cheap. I was able to get a cheaper price elsewhere. I probably won't be coming back here for this reason.

I am so overjoyed with Parmer Lane Pet Hospital ! Our cat…read moreHobbes was squinting and meowed when we tried to look at his eye. I finally got it slightly open and saw it was bloodshot red. My poor boy. We called around and were luckily referred to Parmer Lane Pet Hospital. They answered the phone and were extremely helpful & had genuine concern about our problem. They had availability & said as soon as we can get there. So we opted for the next appointment spot. When we walked in, we were greeted with smiling faces and quickly checked into the exam room. Our vet tech, Amanda, came in and quickly accessed Hobbes, asked us some questions to get his baseline down. She also offered him some treats, which he loved! He's pretty picky normally, so of course I had to find out what kind they were so we can buy them for him. (Pic attached) She also let him explore and he was very happy about that as well. Then Amanda walked out and back in with Dr Thevis. Dr Thevis said hi to Hobbes. Gave him some pets and told him how cute he was while checking him for any other injuries since we explained we thought Hobbes got a scratch from his sister when they were playing. Thankfully no other injuries. Dr. Thevis and Amanda kept Hobbes very calm and put a yellow dye in his eye so that we could see if he had any scratches. He blinked a few times, but didn't seem to care because it happened so quickly. Dr Thevis showed us with a black light how a scratch/cut/inflammation would light up in his eye. Unfortunately he has a corneal ulcer. We were given eye drops, a cone, and then asked to schedule a recheck so we can make sure he gets better. The next day, his eye had some gunk in it, and I was so concerned! I called Parmer Lane and Dr. Thevis was not in, however the receptionist (sorry I forgot her name) answered the phone and was so sweet and caring and told me that they would have a vet tech answer my questions and give me a call back as soon as possible. She also said if I had not heard back by lunchtime to give them a call again. The number they have on file is my husband's and he did not answer his phone, but they left us a detailed message. The following day, they called us again to make sure that we had gotten the voicemail and were not worried about his eye. I thought it was so thoughtful to call back just to make sure that we had gotten their previous message. I called in to reschedule the recheck appointment and it was a breeze! Everyone who works here seems to genuinely want to help you! The level of care, concern, and customer service from the team at Parmer Lane Pet Hospital is 10/10. You guys are doing everything right. Thank you so much for making finding a new vet so easy. Definitely referring my friends.

These folks are all great! Our sweet gal was 14, and we followed Dr. Will here from a different vet…read moreoffice. I see why she came here, as every vet and tech we interacted with was a world more experienced and compassionate than we've seen anywhere else. Other vets we had seen after she left wouldn't even give us guidance or concern for her condition, so we had tracked down our doc and truly, they saved her life, it bought us at least another happy year or so with our gal. In her many years of life, we'd moved lots and have seen a full spectrum of vets and emergency vet hospitals and just wow. It feels good to be able to trust the staff this well. Our gal had advanced kidney disease, but they were able to stabilize her and get us on a quality of life maintaining spot with fluid therapy. We had a vacation, and a tech was able to make home visits to help out while we were gone to keep our girl in good shape. It's been around a year since she passed, and we recently brought a new pup into our lives! Made our first visits this month for her shots, and it is heart warming to see all the staff again. It's a bit of a drive for us, but I really wouldn't go elsewhere.

I've been bringing my pets to VCA Arbor Animal Clinic since moving to Austin over ten years ago,…read moreand I've consistently had positive experiences with the staff and doctors. The clinic offers a comfortable environment with over five different rooms and a decent space to hang out with your pet while you wait, making visits more pleasant. The veterinarians at VCA Arbor are always straightforward and provide alternative options for the care of my dogs, which I greatly appreciate. Especially with the rising cost of everything. Sadly, earlier this year, I faced the heartbreaking decision to put down my senior dog, Aries, due to various age-related issues. Dr. Sandy, along with the rest of the staff, was incredibly sympathetic and supportive during that difficult time. They were all very sweet and gentle with me, helping me navigate such a sad moment. I'm grateful for their kindness and compassion during such a hard time for me and my family. I'll truly never forget the compassion they showed me. On another note, over the years, I've noticed that the cost of services at VCA Arbor Animal Clinic has increased. For example, the price for teeth cleaning has risen significantly from $400 to over $1,000. While this can be attributed to the current economic situation, it can still be a bit of a shock. Thankfully, the clinic offers the Care Club, which has been a great way to manage costs. It provides a more affordable option that covers various services throughout the year, making it easier to budget and avoid large upfront expenses. Initially, I was skeptical and thought it was just a sales pitch, but it turned out to be well worth it. Overall, despite the rising costs, the quality of care and the compassionate staff at VCA Arbor Animal Clinic make it a reliable choice for pet owners. I highly recommend them for their professional and caring approach to veterinary care. I'll never go to a different vet and I'll always choose VCA Arbor. I've attached pictures of all my fur babies they have helped me take care of (Aries being the last pic )

We have moved away from this location but because our membership is only for this one we drive here…read morewithout any hesitation. The staff from the front desk to the vets are top notch. We used Yelp to find this place and always so grateful for other members leaving honest reviews. The vets are so caring as well as the techs. They truly care for each pet and it shows. We will stay with the VCA group but will have to move to a different one in a few months closer to home. We highly recommend the VCA group!!!