Back home I always choose AutoZone over O'Reilly's…read more Several weeks ago I was visiting my parents and we were working on my dad's truck. We needed a few parts so we went to several AutoZone locations first. While we were able to get several parts without issue, we couldn't even place an order for another part we needed and didn't get much help at either location we visited. While running some other errands I suggested we cover all our bases and check out O'Reilly's before changing our plan of action. This one was nearby so we stopped in right before 11am. When we entered there were maybe 4 or 5 young employees all helping someone- fairly busy for a weekday. The manager finished up with the person he was helping first, so we went to talk to him at the counter. Unfortunately, I didn't get the managers name, but I wish I did, he alone was worth the trip here. He was both knowledgeable and helpful. Not only did the manager have a great suggestion to bypass getting the part, he even pulled up another company's website for what we were looking for. It was a company my father had used before, so he was pleased with the suggestion as well. Not a lot of businesses like this will think outside the box for other solutions, nor risk losing money by recommending someone else. The managers also helped us find the remaining items we were looking for while simultaneously overseeing his employees consultations. I was very impressed! By mid afternoon the truck was up and running and we were on to the next thing. I really wish I could give the manager the appropriate recognition with a proper shout out, but I'll definitely be returning HERE when I'm in College Station and have an automotive need.

Well! I stopped in today 7/26/23 around 6 pm. Apparently I was invisible in a bright pink shirt…read morewondering around trying to decide which bulb to purchase for my Honda civic brake light. Since NO ONE was going to ask if I need any help. I finally ask Taylor for some help. Obviously he wasn't thrilled since he was standing next to the shelves eating pizza. After looking around he picks out the bulbs I need & I pay for them. Naturally I have questions as to how to change it out. Taylor tells me to look on YouTube because there are literally millions of videos which will show me how to do it myself. I asked if I need any tools ? He says no. I'm thinking ok! Because I sure don't want to get a ticket since I don't know how to change out a bulb for my brakes. And gee Mr auto parts store clerk! I get it. I'm taking you from your pizza but could you do better than that ? Welp I go outside & grab my owners manual & I start trying to pull the holder for the bulb. I look in my manual & it states I need a different size. Back into the auto parts store & this time a guy with blond curly hair looks it up but assures me it's the right bulb. I suppose I should not ever refer to the owners manual because these two geniuses are sure not going be more forthcoming. Do I need to mention that it's 101out there? In Texas ? No? Ok. After being unsuccessful trying to remove the other bulb, I decide to drive home. At this point I was hoping a cop would pull me over because I was going to ask him for help. Because gosh darn it all, O'reillys sure doesn't go above & beyond to help any customers. All I can say is that in the past I've had really nice people assist me. Clearly it was my fault I went to O'Reillys. Guess where I'll go the next time I need something ??? Damn shame! I've used O'Reillys since they were Hi/Lo in the late 90's. Awful customer service. I was very surprised. Wonder if they would let their mom/wife/sister etc drive around with a burn out brake light ??? Because guess what? I do not have family & I had just left Physical Therapy this afternoon at Baylor Scott & White so the last thing I needed was such indifference. At least at a convenient store buying a bottle of Gatorade I get greeted and told to have a nice day. Imagine my surprise when I read that they can in fact install a simple brake light bulb. Hmmm Must be nice but the store located in College Station on hwy 6 is NOT the place to go to if you need assistance. Never again !

My 5 year old daughter needed her eyes checked. We called and got an appointment that same day. The…read morestaff was great! They explained things in a way she could understand and made her feel like it was sort of a game they were playing. It was nice to see that they cared how she felt instead of "do this, do that". My daughter is a rambler. She talks about anything and everything, and the staff listened to her and would converse back with her about whatever random thing she was saying. That made her happy and more comfortable, which in turn made the appointment go along smoothly! The staff explained everything to me, (in ways that someone who didn't work in that field for a living would understand). When Dr. Dobson finished the exam, she let my daughter help her put some of the equipment away (and I'm sure this equipment isn't cheap), but Dr. Dobson entertained her and was happy to do so. She too entertained my daughter's rambling, lol! I found the service to be excellent. My daughter is excited to go back next week to pick up her glasses! I would recommend The Eye Care Center to everyone I know. We will definitely be going back.

Scheduled my annual free eye exam (covered by my insurance). Told before exam I needed to have a…read more"refraction test" ($89 extra) and a "OCT Nerve" test ($110 extra) and a "EB Sight Sync" test ($49 extra). Was told that $68 of these tests would not be covered by my insurance. After my exam I was told that I still owe $149 out-of-pocket. Also, I was prescribed new lenses for $695. For the prior two years my insurance covered my lenses but now their new lab supposedly does not take my insurance. Was never told this prior to my exam knowing what insurance I have. Got a better quality lens for $168 out-of-pocket at Walmart Vision Center. My appointment was at 1:30. Actually saw the doctor at 2:45, and then spent another hour discussing and arguing about the charges and insurance coverage. This was a terrible experience and I will not be going back there again. Make sure you discuss all costs and have your insurance evaluated before going there! I think they push unnecessary charges also.

Would highly recommend this company. Tim came to my home to help me set up my CPAP machine and he…read morewas very professional, knowledgeable and patient with all my questions.

I'll match the other 4 star review. This is a nice pharmacy, one I've been using for years. The…read morepharmacists themselves are very helpful, and good about reassuring you regarding this or that med you are about to start. They have gotten faster about filling prescriptions than they used to be, and have a nice phone system that notifies you when it is ready. My doctor failed to call in a refill, as promised, which put me in a bad situation. The pharmacy immediately called his office, straightened things out, and in 20 minutes I had my meds. Good folks.

Now this is one of the better Costcos I've had the pleasure of frequenting…read more Stops here are mandatory whenever I'm in College Station so I can fill up on gas, grab that hotdog/soda or softserve from the food court, and check on what local/regional items they are selling here. A&M gear is common here since this is smack dab in the middle of Aggie land so I'll sometimes grab an Aggie piece of clothing or artifact for my Houston friends who are A&M alumni. An observation of mine is how clean and organized this Costco is. Not to mention the customer service is one of the better ones as it's mainly college students and Aggie graduates who are employed here. And it's not packed to the gills with people so I can shop with space and peace. Although that's probably due to coming here on late afternoon weekdays. In comparison to the ones in Houston, this one is run much better with more civilized patrons. Way to go College Station Costco!

Much less crowded than my local Costco. Wide variety of items from car batteries to kitchen items…read moreto groceries. Every employee I saw was very friendly and courteous. I had them help me with my Apple Wallet at checkout as I was not sure how it worked. Ended up getting a kitchen item for $179. The same item on Amazon was $219 so also quite a good deal.

Huge selection, friendly knowledgeable staff. A huge variety of juice in every mg you want…read more Highly recommend!

Very nice staff and was able to find my stuff quick 10/10 recommend! The prices are also great!read more

I had only one occasion so far when I needed to buy sprinkler heads, and they were very helpful…read more From what I know, this is the last store in town that carries Toro sprinkler parts.

I ordered a water meter box & cast iron lid. The price on the Ewing web site was about $80…read morecombined. It was not something that the local store had in stock, so I was told it would take a few days to arrive. After a week I called to check the status and was told it was on the way; I was also told at that time that I'd have to pay $20 for shipping. That was never mentioned previously. I was not happy to hear about this extra cost, but I knew the water meter box was heavy (about 90 lbs) and agreed. When it arrived I went to pick it up. As the salesman went to retrieve the parts I looked at the receipt and was shocked to see a total of $180! There was an added cost of $80 for shipping. When I told the salesman there was a mistake, that shipping was supposed to be $20 (and explaining that they never told me I'd have to pay shipping in the first place) he went to talk to the manager. Salesman came back, said $40 shipping was the best they could do. I told him, no, not charging me for shipping in the first place was the best they could do, but I'd still take it for $20. He went to talk to the manager again and I asked if the manager would come talk to me. Salesman came out again, said $40 was the best they could do. Again, I asked for the manager, but he was "busy" (I could see him in the office, talking to another employee). Salesman told me they had to order a minimum of 4 units and the shipping was $80 - so they wanted to stick ME with the entire cost of shipping for all of their order! I again said I'd pay for $20 shipping (or 1/4 of the shipment) and asked for the manager but was again told $40 was the best they could do, and that the manager was still busy. I told the salesman it was wrong to try to rip off the customer by not telling them there was an additional shipping fee after the fact, then not honoring that fee, and then trying to charge an outrageous amount. I was told, "That's the cost of doing business" - Well, not with me. Update: I was contacted by a manger from Houston who gave me the opportunity to tell my side of the story. He contacted the College Station location and I was able to purchase the meter box & lid for the original price, plus $20 shipping. I appreciate being contacted by that manager, and have raised my rating from 1 star to three stars. The local Ewing location still has the best price & availability for the concrete meter box, I just wish I hadn't been jerked around on the shipping.

Bike shop is my favorite at REI. Great staff - knowledgeable and friendly. This town needed a great…read morebike shop. The prices for bike service are not very high.

The employees here are always so kind and helpful, and this business has a very welcoming…read moreenvironment! They have anything that you might need for hiking, camping, etc. Very impressive!