Fantastic staff and health care team. They are fantastic and love their check in process. The…read moreeasiest and most efficient I have ever experienced. I especially like how they followed up to ensure my equipment had been delivered and that all was well!!! Well done!!

Horrible experience. As a part of the check-in process, they wanted me to complete my entire…read moremedical history (again) on the kiosk screen for the room to see, which I declined to do. After completing the check-in, I sat for over 20 minutes with no progress. I checked in again and they said that they hadn't "noticed that I'd checked in" and I wasn't even in line to be seen. Once they took my payment, they asked me to fill out the same paperwork that I'd already done - twice. I could be wrong, but I feel like my time is just as important as anyone else's. So, I was pretty irritated by now and the office manager did nothing to fix the situation. When I finally saw the doctor and voiced my irritation, he tried to ignore my complaint. Had he listened for 2 minutes and voiced any kind of empathy, we could then discussed the reason for my visit. Instead, he canceled my appointment. When I asked him if he cared about how his patients are treated upon check-in, he actually said, "No, I'm close to retirement." I'm sure my irritation didn't help the situation, but I wasn't the one that instigated it. And I never once heard an apology from anyone in the office for the time wasted or the hassle involved. Bottom line - I was treated rudely and responded accordingly. It's odd how, when you're treated disrespectfully, get upset and push back, then YOU become the bully. I'm speaking the facts as I saw and experienced them. If the other side can't handle that, it's their problem.

Dr. Khetarpal is amazing. If I can write 10 stars, I would!! For the longest, I could not breathe…read morethrough my nose nor smell and it was affecting my everyday activities . I came to Dr. Khetarpal about a year and a half ago with complications of polyps in my nose . Dr. Kheterpal completed a surgical procedure to have my polyps removed early last year and since then I've been able to breathe and smell completely. If I could recommend any doctor, he would definitely be my first choice. His bedside manner his knowledge on different medications and information regarding allergies is beyond amazing. I was definitely a difficult case, but he did not give up and I thank him so much. Also shout out to his medical team, Kay for working so hard to ensure the problem got solved as well. You don't find many doctors like Dr. Khetarpal anymore.

Can't say enough about Dr.Khetarpal and his staff! My doctor recommended his office once 2 rounds…read moreof steroids didn't help my sinuses and ear ache. My first visit he did the scope and then recommended allergy shots and a cat-scan. Dr.Khetarpal explained immediately after the scan I needed surgery. I was scheduled two weeks later and it changed my life! My nose was not packed and I had very little bleeding and swelling. I instantly felt the pressure in my head was gone, my vision improved and no more ear ache! Dr. Khetarpal and his staff are compassionate about their patients and throughout the whole process have been amazing and caring! Highly recommend them!!!

Initially, no one would tell me how much I was supposed to be paying for my overnight diagnostic…read morestudy. They told me to wait a few days until their new system switches over. I called back and was told I would not need to pay anything. I knew this was wrong. Several calls later and days later I'm told it's over 1k and when I inquired if that would be the final bill, I was told yes and that I would not be paying for the service upfront but would be billed afterwards. Imagine my surprise when I arrived to the facility and am told I have to pay upfront. I paid and received a receipt but no bill or paperwork detailing the procedure. Staff told me to call day shift to get the itemized bill. I did just that. I was then told to call hospital billing. Hospital billing told me the account number on my receipt from the sleep center did not exist in their system. I was transferred to professional billing who told me they had no account for me. Then transferred back to hospital billing who then gave me a phone number. I called that number and it's no longer in service. I called the sleep lab back and am given the run around again. Beyond the complete lack of organization of the billing system and representatives, the actual sleep study itself did not go well. My techs were kind but disorganized. I had to explain twice (to each tech separately) that I was not there for CPAP testing but rather a diagnostic test. I had to call twice to get hooked up to my machine. The bed was uncomfortable, lots of light coming from the doorway, and very little sound proofing. The set up with the wires was not great either and took longer than expected. It has been an awful experience thus far.

I had a sleep study done on December 30th at Memorial Hermann Sleep Disorder Center in The…read moreWoodlands. I had a very positive experience due to Jake Sexton, RPSGT, who made me feel comfortable during my study. He explained the process and all the details for my overnight stay. I appreciated his easy professional way of helping me understand what to expect during the night. He was immediately available when I call for him to assist me. I would recommend the facility to anyone. The facility was clean, and I had the basic items I needed for the stay. I was told ahead of time what I should bring with me. The only thing I didn't like was walking into the building (7:pm) from the parking lot in the dark and out (6am) at night. The parking lot lights were on, few cars and somewhat deserted. I would recommend this be considered when scheduling an appointment at this facility. I would have had someone drop me off and pick me up.

Customer service and medical CPAP resupply is terrible. Every time i order more supplies I get…read morethings I did not order and the insurance company and I still get billed, AND i don't get the parts I need. Even if I send a pic of the item I get the wrong thing delivered. After all the trips to the post office, it is easier and cost the same in the end to order off Amazon and pay out of pocket. EVERY order I make is ALWAYS wrong. Super frustrating.

From the moment I walked in, the front desk associate made me feel welcome and valued. Dr…read moreManganello was thoughtful and a good listener. She didn't rush me or cut me off. It was obvious she cares about the patient and wants to help them find an effective resolution.

Dr Chang and his wonderful staff have been taking care of respiratory problems for my mother, son…read moreand my best friend for several years. He keeps my family breathing with compassion and great beside manor.

From the owner: Pulmonology and Sleep Specialistread more

Dr. Sandeep Kodityal has the best bedside manner and his staff are always helpful. I would…read morerecommend anyone who needs an Oncologist or Hematologist to use Millenium Physicians. They also have a radiology department and other specialist.

Just finished my radiation treatments here and I can't say enough about the staff. Lorna and…read moreMelanie guided me every step of the way. They were kind, patient and made me feel comfortable through the whole process. Nurse Karen always made sure to answer any of my questions and made sure I knew where I was going when and where. There were three different "substitute" staff members from different locations-Robert, Cassie and Kelly-helping out on all 3 of my treatment days and they were equally very pleasant and helpful. I highly recommend Millennium Physicians.

This is the worst practice I've ever tried to get in to see. I was referred to them by my…read moreprovider's referral dept. They did not call me, so I called them. I had to leave a message, but no one called me back. After the weekend, I called again and was the 10th caller, but I waited (over 30 minutes) and got down to being the 2nd caller when a message came on that "due to high volume...leave a message". It even says that if you're calling from a cell phone, you will receive a text and you can communicate that way. Never got the text or a call. The next day, I called again and was the 9th caller (waited over 30 min, again). Got down to being the 3rd caller when I got the same message as before. Left my message and still received no text or a call. I have pulmonary fibrosis and was in the hospital and told I needed to see a pulmonologist. I was sent home with oxygen (thank goodness), but now I can't get a doctor. This office needs a complete makeover so they can properly take care of patients. I am trying to get a referral to someone else, but that's another story! From the looks of some other reviews, I'm not getting a warm, fuzzy feeling about this group anyway. I'm sure most of the doctors in this group are good, but the staff (appointment desk in particular) is worthless! If I could give below 5 stars, I would!!!

Was supposed to have my first appointment with Dr. Sasieta today in Cypress where I guess he…read moresometimes sees patients outside of the Woodlands. I did the pre-check in online and figured there would be little to no paperwork to do when I arrived however that wasn't the case. No big deal. My appointment was for 0900. I completed the paperwork and sat down and waited to be called back. Waited for literally one hour because I heard his assistant telling other patients how busy the doctor is and things are running behind schedule. Finally at 1000 I've had enough and I go back up to the desk to tell his assistant that I've been waiting for an hour and she realized that they "forgot" about me. I tell her I'm leaving at this point and I want them to refund my copay which I paid in advance during the check-in process and she tells me that she will give me a number to call. I tell her I'm not calling any number as they've wasted my time prepping for the appointment, driving there and sitting in the waiting room for over an hour. He may be a great doctor but I wouldn't know because his staff sucks.

DR Richard was awesome. He was very informative about my Problems with my Spine and lower back…read moreissues. He was able to quickly identify my the problems I was having , before seeing him I couldn't walk more then 10 steps , today I'm walking normal again. He was able to treat me fairly quickly, and with great results.

I couldn't give lower than a one star, unfortunately. These people at this sleep center basically…read morehave an answering service who takes your name and problem and then says someone will call you back. No they don't. Not until you call at least 3 times. Then the person calling you, in our case, Regina, calls (finally) and I find that they are in Kerrville, Tx. We are in Houston. She tells us to send the sleep study results that was a home study and gives us her email address. We verify the address twice. I emailed the study yesterday. Not only did I not get acknowledgement but when I tried to call, no one answers any of the extensions except for billing. (no surprise there). It's an independent billing place but I told her that I'm having a problem reaching Texas Sleep Docs (the actual agency Cinco Ranch Sleep Center uses) she replies that she's had this complaint several times. She tried to help but she only had the number I have. So, fortunately, there are other sleep centers in the Katy, Cypress, Houston area and we will now go elsewhere. Three weeks just to hear from someone is ridiculous.

Overpriced, unqualified, and unprofessional, bad experience from a shoddy, little company…read more 1. Overpriced because they're 2/3 MORE than my doctor's second referral for comparable equipment, with much worse service. 2. Unqualified because: a) the alleged respiratory therapist who called me unexpectedly was unfamiliar with the controls of the CPAP device that her own company provided; b) she was unfamiliar with the industry-standard functionality behind those controls (reducing flow during exhalations); c) This person wasn't even listening in the first half of the call, ignoring my words such as "quite a bit of bloody mucus" and "hurt too much to leave on more than 20 minutes" - just no response at all, only silence. I know multi-tasking when I hear it. d) In the second half of the call, she merely read word-for-word the cleaning instructions I'd already been provided; e) She never mentioned my sleep test, therapy goals and metrics, how the data would be used. She left me with no next steps other than "your doctor's office will be in touch". (My new provider assigned follow-up person and made sure I understood the timetables for a true therapy program, not just a machine delivery.) 3. Unprofessional because: a) they first scheduled me on a day when the company doesn't work (Friday), no choice for the patient. b) The alleged therapist dismissed it with "that wouldn't have happened because I don't work on Fridays". Better response would have been "I'm sorry that happened and I took you by surprise, I'll look into that." c) The phone staff let me die on five minutes hold waiting for a supervisor, then refused to answer when I re-dialed. Their phones ring for a solid two minutes before the answering machine comes on, meaning they intentionally discourage callers.

Life changing and easy experience. I completed the entire process with Heartstrong. The sleep test…read morewas easy, used the WatchPAT ONE testing device for one night. Later that week I had my telehealth consult with a sleep doctor to review my results and receive my prescription. I purchased the ResMed AirSense 11 and went with the ResMed N20 mask system. The results have been amazing. I'm such a strong believer and CPAP I even purchased the ResMed AirMini for when I travel. CPAP therapy has been life changing. I now have more energy, wake up feeling rested, and have lowered my high blood pressure. And oh yeah... hello morning wood! The team at Heartstrong know EXACTLY what they are doing. I had questions and they had all the answers. Very professional and friendly staff.

Called looking for exact item, an abduction sling with pillow. He quoted me $49 which was more than…read moreI was quoted from another store off 290. Willing to pay the extra $10 since it was a lot closer. When my daughter got to the store she said she had called and was picking it up for me since I can't drive. He wrote over the price tag now saying it was $59. He is a crook. Should have read the reviews before visiting this store.

Ouch! When we walked in the door of this shop, the proprietor was sitting in a chair Since he…read moredidn't acknowledge seeing us, I said I thought I wanted to get some type of Rollater walker. He annoyingly waved toward a row of them. When my husband asked if I saw anything I liked, I said I didnt know how they worked or folded up and needed some help. The man-then angrily leaped out of his chair, grabbed up one, folding it up, all the while yelling at me. , and he continued to shout at me. We couldn't get out of there fast enough. He seemed to despise me the minute I walked in the door. My husband thought it was because I was a woman and he appeared to be a Muslin . We were an elderly couple with a cane and I was not dressed inappropriately.