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    Lakeside Sleep Center

    2.0 (4 reviews)
    Open 10:00 am - 4:00 pm

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    10 months ago

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    2 years ago

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    Pulmonary Critical Care and Sleep Associates

    Pulmonary Critical Care and Sleep Associates

    3.7(3 reviews)
    12.0 mi

    Fantastic staff and health care team. They are fantastic and love their check in process. The…read moreeasiest and most efficient I have ever experienced. I especially like how they followed up to ensure my equipment had been delivered and that all was well!!! Well done!!

    Horrible experience. As a part of the check-in process, they wanted me to complete my entire…read moremedical history (again) on the kiosk screen for the room to see, which I declined to do. After completing the check-in, I sat for over 20 minutes with no progress. I checked in again and they said that they hadn't "noticed that I'd checked in" and I wasn't even in line to be seen. Once they took my payment, they asked me to fill out the same paperwork that I'd already done - twice. I could be wrong, but I feel like my time is just as important as anyone else's. So, I was pretty irritated by now and the office manager did nothing to fix the situation. When I finally saw the doctor and voiced my irritation, he tried to ignore my complaint. Had he listened for 2 minutes and voiced any kind of empathy, we could then discussed the reason for my visit. Instead, he canceled my appointment. When I asked him if he cared about how his patients are treated upon check-in, he actually said, "No, I'm close to retirement." I'm sure my irritation didn't help the situation, but I wasn't the one that instigated it. And I never once heard an apology from anyone in the office for the time wasted or the hassle involved. Bottom line - I was treated rudely and responded accordingly. It's odd how, when you're treated disrespectfully, get upset and push back, then YOU become the bully. I'm speaking the facts as I saw and experienced them. If the other side can't handle that, it's their problem.

    Lakeside Sleep Center - sleepspecialists - Updated May 2026

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