The bed is so comfortable! The air is ice cold. The hot water is instant. The shower is perfect…read more Everything is clean. The coffee is delicious. Most importantly...the staff is AMAZING! So friendly and helpful. You can tell they truly care about the guests and want us to have a fantastic stay. My friend Debbie that is with me, she travels for a living and her company puts her in the big "chain" hotels. She says this is in her top 5 places she has ever stayed.

UPDATE: The new…read moreroom had blackout curtains and the bed was comfortable but the bathroom was not clean. There were hairs and stains in the shower. This hotel seems to have a cleanliness problem. I do not recommend this hotel at all.

This is a nice hotel where we stayed the evening. We got here late last night and the boys…read moreworkingng the front desk where very helpful. They were kind and knowledgeable. We stayed in a nice room on the 4th floor with 2 doubled beds. This hotel is very clean, quiet and roomy. If you're catching the ship to the harbor stay here they have a shuttle. Mage sure you two the front desk that you need reservations. It runs every half hour. The pier is less then a minute drive.

-2 stars. I have not been here in a while…read more My last experience was great! I wish I could remember what room I was put in... Visiting Check in/out 8/15-8/16 Room: 617 6th floor -decent view partial ocean view at the right angle. -fridge, great for leftovers that didn't need a microwave. I used it for my facial products. -location. location. locations -As of 2026 still felt safe enough to walk from hotel to the Sardine especially with others just ahead of us. -there are still a handful of good spots but there might be a cover charge ex the godmother. We just wanted a night cap but it was going to cost $5 cover. -parking overnight was extra but not terrible less than $30. -A soak spa, hot water but not actual jacuzzi bubbles. Or atleast that we got to work. -pool was decently populated at 6pm on a saturday. Cons: -fridge that froze our juice from the drive over. -Uneven leveling of the floor within the room. -vents to room and restroom need a deep cleaning, really filthy/dirty -mirrors in restroom lighting were broken but functional. -can hear neighbors and car alarm that felt like it took forever to turn off .... .

With this trip I decided to let my family take the wheel and make the decisions on where to stay…read moreprior to our cruise. I put a lot of trust in their word since they've previously stayed at this specific hotel a few times and they choice was perfect. Driving from the bay to Southern California was a whole trip in itself with two kids and the last thing we wanted to do was to rush the moment we got in the car and into the hotel. That being said, we decided to stay two nights prior to embarkation day. We wanted to walk in, get settled after the 7 (=/-) hour drive and relax. The hotel had everything we needed - a full kitchen, a clean and perfectly running shower, clean and comfortable beds and a wonderful view. The proximity of the hotel to the port was perfect. All eight of us were able to get our belongings together and not stress on getting parking. The continental breakfast was great as well. The staff was beyond amazing and during one of our nights we were able to watch the UFC fight downstairs in the lobby with a crew of construction workers. One of the staff attendants gave my girls crayons and coloring paper. She sat down and helped them with their art and it was honestly precious.

Okay for a quick one-night stay, but I'd choose another hotel for a longer stay…read more We booked this hotel using 35K Bonvoy points for a one-king-bedroom suite with a kitchenette and complimentary breakfast. We originally booked because the photos on the Bonvoy app made it look like the pool was on the rooftop, which was a big reason we chose this hotel. Unfortunately, that wasn't what we expected once we arrived. We also asked about upgrading to a two-bedroom suite when we checked in, but they didn't offer it to us even though we later saw that one was available. We mentioned that we were celebrating a birthday, but unfortunately there wasn't much the hotel could do. A few things to know before booking: * Ice: There is only an ice machine in the lobby. If you're staying on the 5th floor, you have to go back downstairs for ice. * Rooms/common areas: The carpets are pretty old and dingy and could definitely use an upgrade. There was also a noticeable old/smoky smell in the hallway. * Pool/whirlpool: The pool area is nothing particularly special, but we were lucky enough to basically have it to ourselves because the weather was cloudy, humid, and lightly sprinkling. We specifically booked this hotel so the kids could use the pool and we could use the whirlpool, so at least we got to enjoy it. I wouldn't choose this hotel specifically for the pool, though. * Breakfast: The breakfast was probably my biggest disappointment. There were quite a few gnats flying around the food and even around the tables while we were eating. The selection was on the smaller/basic side, but we did eat our fill since it was complimentary. I just wish there had been a little more attention to the gnats, as they took away from the overall breakfast experience. There are some definite positives about the location. There are a lot of restaurants within walking distance, so you have plenty of choices without having to drive. We took a nice walk last night across the bridge, caught the sunset, and had a view of the Queen Mary. We ended up choosing Chili's, but there were plenty of other options nearby, including Yard House, Hooters, Bubba Gump, and more. That was actually one of the nicer parts of our stay. Another positive was that, because of our status, they gave us a 4 PM late checkout, which was greatly appreciated since the regular checkout is noon. The location is also convenient for the Aquarium of the Pacific and for people catching a cruise near the Queen Mary. Because of that, I can understand why someone might choose this hotel for a quick overnight stay. Overall: If you need a convenient place to stay for one night or less, especially for the aquarium or a cruise, it may be perfectly fine. The location is convenient, there are lots of restaurants nearby, and we were able to make the most of our stay. But if you have a choice and are looking for a nicer hotel with better amenities, atmosphere, or breakfast, I would recommend considering an alternative hotel for a longer stay.

Had some minor house keeping issues, and noticed some bugs in the lobby and room. There was a child…read morenext to us while we waited to be checked in that was playing w a spider. When we checked in the sheets were dirty and I saw a flying bug in the bathroom. Normally I would give this a lower review but Essence at the front desk was so warm and welcoming I had to give it a better review. She was so accommodating to me and my family offered solutions and always had a smile on her face. She really was the saving grace for my trip.

Very nice hotel, very clean and the lobby area is very spacious. Friendly staff and clean…read morebathrooms. Their parking is very convenient.

Overall the staff is super friendly and incredibly kind. Gio from the front desk was lovely!…read moreIt's just ok. You can tell that this property is getting a little tired and outdated. The hot tub (spa) is hands down the worst one I've ever seen at a hotel. You can smell the chlorine, but you can't tell when the thing was scrubbed last. It is FULL of algae and is hardly hot (I dipped my toe in, for science of course). The main pool is not only cleaner, but is also warmer from being in the sun all day. The housekeeping staff, while lovely, you can see where they cut corners. Do not use the glassware in the hotel rooms. I had a dead bug in one and you can see the water stains in them. Breakfast - don't expect free coffee in the lobby as it is $4. It's one of the few hotels I've had charge me for coffee.

I recently was supposed to stay here last week for one night before getting on a cruise at the…read morenearby port. Key word being "supposed". Check in was decently prompt and the warm cookies are a plus. However, that's about where things started going downhill. After checking into my first room, I noticed a faint smell of mildew, and the hallways being abnormally muggy and humid. As I started unpacking, I noticed several ants in the bathroom. Not a big deal usually - but they were sporadically all over the place which was annoying. After calling the office, they promptly got me another room on another floor. No big deal, right? As I walk in, there's a mold across the comforter and the AC unit had an error message. I called the front desk again and the person said "that's not mold on the comforter" it's just the liquid that dripped down from the AC unit onto the bed since it was just fixed (it wasn't fixed). Also, there were ants in this bathroom too! The office then put me in another room...guess what? Ants there too, along with the entry of the hotel carpet being lifted and frayed from use. At this point, I asked for a refund which they had no issues providing and I left and booked a nicer hotel. I don't like writing these type of reviews, but I've stayed here before in the past and had no issues. I'm wondering if there was a change in ownership. For a hotel to don the name Hilton, you expect something good and consistency. Unfortunately, this hotel missed the mark. I hope they figure out whatever it is they need to figure out to refresh this place because the location is great and it could be a pretty awesome hotel being so close to the port. For now, I'd recommend avoiding.

Loved our stay at the Venice, CA open air homes Airbnb. Beautiful home with comfortable bed and…read morelinens, well equipped kitchen, and hot tub in backyard! We loved the unique location on the "walk Street" (located on a sidewalk, not a street) within Venice, and enjoyed not having to get in our car all weekend as we went to various shops and restaurants within walking distance. We also biked to Santa Monica easily from the house on Metro Bikes and all in all just had a fantastic time catching up with friends in the comfortable living room.

Don't rent from these vultures…read more Desipite notification of Cancer Patient needing to cancel a rental they took as much $$$ as possible with zero consideration for the circumstances. They had zero interest in even offering partial refund.

Prior to arriving I wanted to look up info on where my hotel was booked for a conference at the…read moreConvention Center. I am open minded and just curious to try The Varden out. CHRISTINA the front desk agent is very helpful, knowledgeable, friendly, professional, etc.... The welcoming experience was beyond my expectations since i travel often and stay at Hyatt's, Hilton's, Marriott's, etc..... Clean, safe, and refreshing vibes as soon as you walk in. First impressions count and Christina knocked it out of the park. Complimentary wine of Zin & Char available as much as you want with finger snacks to munch on. Water, fruit available all available like happy hour after 5pm? Complimentary breakfast snacks in the morning with fresh yummy assorted danishes, Kurig option, regular coffee, milk, oj, yogurt available daily 6:30a-9a Warning... no elevator but they do have an ADA wheelchair lift for the 1st floor rooms. Great cable tv options with some HBO movie channels. Comfy bed and chic decor in the rooms. Window views are limited depending on where you are situated. Definitely returning if I have a Long Beach conference in the near future. Cheers

beware! not all units are created equal. I believe that these are owned by separate individuals so…read moreI would try to find your room number in any reviews that you check. Our room was absolutely filthy. There was dust and grime buildup on all of the ledges, stains, crumbs, hair, dust, along the bed frame and in the crevices of the chair. just no attention to detail at all. we did contact the owner and opted to leave and were provided a full refund, but the kind of build up that was in that room was either from a long term stay that wasn't cleaned up properly or just terrible cleaning over and over. side note: wifi signal was not good, bedding was bare minimum and no hand towels or face cloths provided. I'm not looking to trash the owners, I just don't want anyone to be in the same situation we were, having to look for another place last minute after a long day of traveling, I was almost in tears, plus I had to pay way more to stay somewhere else because there weren't a lot of options.

The management ( ésp Chris) is easy to deal with.. I got an…read morehonest mistake with my booking but they understood and gave me a full refund!!! More power to all of you!!!

We needed an easy place to stay the night before our cruise left from the port in Long Beach and…read morediscovered the Anchor Pointe Inn. The room is clean, it is very conveniently located, offers parking for $10 a night, and the customer service has been so sweet. Great overall! The owners went above and beyond for us. We had some time to kill and walked up the street and found a cute brunch spot. Overall this place was a great find!

****Paranormal Tour Review Only****…read more My niece is very into spooky things so she wanted to check out the Paranormal Tour at the Queen Mary for her birthday and it was quite the experience. If you are not a hotel guest, and are only going for a tour, dining, or for the day, you have to park at the Pike Parking Garage, which at 65 Cedar Ave., Long Beach. The nice thing is that they have shuttles that will take you to the Queen Mary for free. We weren't sure where they picked us up, but there is a small parking office on the first floor of the structure, and they will direct you. This was my first time at the Queen Mary, and there is such a nice view of the downtown Long Beach, especially at nice. It's gorgeous for photos. Walking around the boat was such a cool experience too. We had to ask staff to help us find the meeting point for the tour, but they were prompt at 9 pm. The tour guide gives great instructions before hand and provides some insights for what the tour will look like. There is a lot of walking and stairs that you'll have to climb, but it's manageable. It may not be a good tour if you have mobility issues because some spaces are quite tight. She did a great job giving us warnings here and there where we could have the option to opt out of a particular area because of the change in operators or visibility. There are waiting areas before these spots, so if you're uncomfortable, there is an option to sit out for some rooms. There was definitely a creepy vibe in some spots, and the tour guide gave us some good history and background of the different areas of the boat. We did experience some spooky things. Lights flickered in some areas and there was one room where the file cabinet suddenly shut on its own with no one near it. It's a great tour, especially as we are approaching October. I definitely recommend and I will be back to check out the boat during the day.

I had a horrible experience booking a room with my points due to technical issues with United…read moreAirlines via phone, web and chat. It was so bad that United Airlines directed me to The Queen Mary to get the issue resolved. Now you may be wondering the same thing I was wondering, "why would I need to reach out to The Queen Mary for a United Airlines technical issue? I reached Tim Branagan who was awesome and he informed me that he would follow up. Not only did he follow up but he also included the Director regarding getting the issue resolved. United Airlines is still working on the issue but I will definitely be booking directly with The Queen Mary at a later date.