Exceptional customer centered service. The careful attention to my concerns, resulted in my purchasing more than planed. This was a very special service by. Cleopatra GOLD STARS TO HER. Thank you. read more

Bought synthetic/blend topper in Nov 2025 , base started to unravel and clips falling out, took back and they did enforce but the quality of hair is very poor it is so dry and ends are frayed and sheds so much, I notified owner she was very rude , I ask for a refund or exchange but she very rudely says they only guarantee for 6 months, topper is only approx 8 mos old and can not wear looks like horse hair, she openly lied and showed no concern or compassion as a cancer patient I expected More concerned. She had already been paid approx $ 400 which was over priced to begin with, Shame on this owner!!! read more

A store full of thousands of wigs and all they showed me was 3 why? Doesn't matter what my hair color is underneath as I will be covering it daily. They didn't seem to know much or care . I bought a topper first and they should of told me since "they are so experienced" that I probably shouldn't have since my bio hair was so thin and sparce in places and the topper was not working. Then I spent a lot of money to get a human hair wig which doesn't fit correct and I complained and the owner saw me after weeks of trying to get in touch with someone that could help and all I got was excuses. The owner didn't do much and I literally hate this wig that feels and looks like a wig and doesn't stay (rides up down etc no matter what I do. Can't put it up or do anything with this wig. I sent the owner another message and she has never reached out to help. I would never recommend this place to anyone. read more

I can't believe what I just experienced. I dropped off three small hair pieces and I needed the combs replaced at five dollars apiece when I went to pick them up a couple days ago one of them wasn't working properly and she put the wrong color in the comb. She put a bright silver and I wanted them to be the blonde color. So I asked her to change it. I just left there two minutes ago. I went to pick it up. She says you need to give me five dollars. She completely lied to me. she said you gave me a broken one. I said I never gave you any broken ones. I said you put in a silver one that wasn't working right and I told you please replace it so she charged me another five dollars. Her name is CARA.. Horrible horrible treatment. They treated me like a criminal over five dollars. I will never go back in there again. read more

Such an incredible experience! They matched my mom's hair perfectly--color, texture, everything. The custom cut made it look so natural and truly her. The staff were kind and fun. We're beyond grateful for their care and attention to detail. Highly recommend! read more

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Thank you for helping me select a perfect topper. The staff is knowledgable and helpful. I appreciate the attention I received making a selection. I receive many compliments and I recommend Wigs Amor in Scottsdale to everyone. read more

I can't rate this business the store is a absolute mess. I was pushed into buying wigs I didn't even want and afterwards they tell me there are no returns. The worst part is that the wigs don't even fit correctly and I can't even get them to help me out with them i have to say the customer service is horrific and I spent $655.00 on wig toppers that I can't even use. I really don't understand the no return policy on something that doesn't work for me. They won't even exchange them. Never going back to this store ever again. They really need to clean the place up its a hell hole of a mess. They make you post a star but like I said this store doesn't deserve a star. read more

1. She kept trying to convince me to buy a wig that was NOT the color I wanted saying "it's close enough". 2. She assumed right away that I wanted a synthetic wig, did not even ask anything about what I wanted and right away showed me synthetic and tried to push for them when I wanted human hair. 3. I found extensions in the colour I wanted but could not find a wig so I wanted to take a photo so I can look up the company and see if they had wigs in that colour and she wouldn't even allow me to use my phone to take a picture!! After that, she followed me around the entire store to ensure I could not take any photos of the wig / tag. Bad business!! I asked if they could at least order one and she said no. If you cannot order one, why are you trying to stop me from buying one online?!?! 4. Every time I asked a question she avoided answering the question. For example, I asked if I purchased a blonde human hair wig if they could colour it red and they said they don't carry red. I understand that, but that was not my question. I'm not sure if it's because she doesn't even speak English or if she is avoiding my question but either way it was rude. read more

Cleopatra was amazing and gave such amazing support, advice, and her expertise. My sister was having a difficult time with her choice and medical challenges. Cleopatra was patient and her knowledge and expertise was a wonderful addition for this experience that we did not find in other Scottsdale stores. She gave us confidence, had empathy and a pleasant experience. Highly recommend? read more

The BEST wig store in Phoenix/Scottsdale area. Fantastic experience each time I visit the store. The selection is huge-everything from basic short hair synthetic wigs to expensive long human hair. The staff is very welcoming, patient and excellent in educating wig newbies wig care. Much more information than I received at another local wig boutique that sold me a 4k poorly manufactured wig right before I began Chemo. Also, they do amazing wig rehab (service). I brought in my heat resistant wig that I thought was a goner due to extreme frizziness and they returned it like new. If you need a wig then go here first. read more

Hi everyone, this is very sad. I visited this shop yesterday and paid $50 plus tax for them to hold 3 wigs 'in good faith'. I called this morning to let them know that I would not be buying a wig and requested my 'hold' deposit be refunded. I was told it was not refundable as All sales are Final. OK, but I didn't buy anything!! I left the store at 3:45pm (they close at 5pm) and called them at 11:45am (they open at 10) THAT WAS A THREE 3 HOUR HOLD, NO PURCHASE. I was told that I could use the DEPOSIT money towards anything else in store. That's NOT good business. I do not recommend doing any business with this establishment. Victoria C. read more

I have been buying for years. I have tried other places, but there is no place I have found that is as good as the product I get from. I highly recommend this place. read more

Wigs Amor Scottsdale - I always get lots of comments on my hair - Wigs Near Me - Phoenix, Arizona

Excellent service The biggest variety in the whole country Jasmine was very nice Wigs were not cheap But high quality read more

First time buyer for my mom and Kara was so patient and explained things for my mom well. We bought a synthetic wig and I love it. Mom is getting used to it still but she looks great! The selection ranges from youthful to more mature and darker hues to blonde. Thank you Kara and Wigs Amor. Grateful we found you on a whim!! read more

I've just read through all the reviews and they're mostly either 5 stars or 1 star. For the last 3 years I have been wearing wigs and 3 of my wigs have come from Wigs Amor. In my opinion the service is generally not touchy, feely, but everyone who works therevknows their stock and, if you're nice and explain that this is your first experience with wigs or what you may be looking for then you'll be helped. Cara is a genius with cutting and styling so a wig that might not be the most flattering during the initial try on can be tweaked, cut, thinned, etc. to be an excellent choice. I've watched women try on wig after wig there and be told by several people how flattering a particular wig is and still walk out with nothing. Beginning to wear a wig, for whatever reason, is a jarring experience. I did it because I wanted to stop coloring my hair, not because it was thinning or I was losing it to chemotherapy and it was still jarring. If you choose the right wig you immediately begin to get compliments and do you just say thank you or confess it's a wig. Your choice. I actually got on the website today because someone had complimented my hair and wanted to know where I got it styled. I whispered that it was a wig and the woman asked me where I got it. For the life of me I couldn't remember the name of the store so I took her name and number and looked it up when I got home and then was intrigued with the ratings. There are always two sides and I understand both sides that I'm reading. Please know that a bricks and mortar store cannot sell their products for the same price as online stores nor can owners or employees regularly spend 2 hours helping a customer who walks out with nothing and I would suggest that happens on a regular basis at any wig store. I, personally, don't have the nerve to buy a wig without trying it on. Either educate yourself beforehand about wig construction - there are many excellent YouTube videos - or ask when you get to the store. Be honest at the beginning about what you are willing to spend and when you find a wig or two to try on ask the price before you even put it on your head. If you're a first time purchaser take someone you trust with you and believe them if they say the wig looks great. It's amazing how we as women don't see ourselves realistically. Then wear it and enjoy popping it on your head and going from "yuck" to wonderful in 30 seconds. My hairdresser recommended Wigs Amor to me and I'm a very happy customer. read more

Terrible, very messy shop with absolutely no customer service focus. The owner took a call in the middle of talking to us and ultimately walked away and kept talking!!! This happened several times while my friend was looking for wigs. The brochures they have at the check-out desk are titled "Are you going to Heaven?" and "Are you going to heaven or hell?" (2 brochures) How is that for the customers that are there buying wigs because they lost all their hair to chemo!!!! Every single one is facing a life-altering and possibly, life ending disease and process. DO NOT take anyone there that you love and want to support and comfort during this process. We managed getting out of the store without me crying or getting arrested for stealing all those brochures so I could dump them in the garbage can! read more

The quality and selection of wigs at Wigs Amor in Scottsdale is amazing. Kara, the owner, is outstanding and wonderful... always so willing to take the time to find just the right wig and color that matches well with skin tones and suitable to your desires. I always leave fully satisfied and cared for. You will too! read more

Walking into Wigs Amor is an eye- opening experience and a bit intimidating. However, once Kara came to help me , I felt completely at ease. In a mere matter of moments she placed a topper on me that was not only the perfect match to my hair color, but the texture matched as well. I felt confident that Kara could be trusted and had my best interest in mind. How could I help but be a satisfied customer! Well Done, Kara! read more

Don't go there - awful, awful woman, pressuring me to buy, refused to give me any information on the wig I was interested in. This woman clearly preys on others in vulnerable situations; starting chemo and scared! Not an ounce of empathy, no conception of customer service. Go somewhere else! read more

Kara is a master at matching up wigs and cutting to style it in no time at all. She has such a huge selection of wigs it's like why would you go anywhere else. I mean when she gets down to business and really knows what she's doing. Fast effect and out the door you go. She sales everything from high end human wigs to synthetics, hand tied to standard ole type wigs, wigs for costumes you name it! This store is so big that it's mind blowing how many wigs she has on hand. Brands from Rene of Paris, Tony of Beverly, Noriko, Celah, Truwig, Revelon, Estetica Designs, Janet, Vivica Fox, Kim sisters, Luxhair, Jon Renau, Rachael Welch. Then she has hair you can buy for weaves, shampoos, artistic hair bands. My new favorite place for wigs! read more

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This wig shop is too shady for me In order to try on a wig you have to pay $10, not worth it, I never heard of a wig shop that charges to try on a wig, never again!!! The Asian lady there had aweful customer service, could care less about the customers, I would not recommend this place to anyone read more

If you are looking for human hair or synthetic wigs, this is definitely the place to go. They have the best prices and a huge selection. If you see something on line, they can most likely get it for you. Kara is a master at styling, cutting and sometimes coloring your hair piece. I highly recommend them. read more

This is totally liberating-purchasing a wig from Amor Wigs. The entire process went seamlessly. I have now purchased three of their wigs and change my look daily. I have not styled my hair since my original purchase. This is so easy and such time saving experience. I would totally recommend them to anyone who is considering purchasing a wig. Stop by and give them a try. I guarantee you will not be sorry. Love my wigs. Pamela read more

What an experience my first visit to the wigs Amore store was. I was greeted with a curt pointing to what I was interested in. When I asked for some advice and education on options she might suggest, that was met by a large sigh. When I commented on "the sigh'" it was pointed out to me that what I came in asking for would not work for me. To which I politely said that I needed help and her professional recommendation. After another few minutes of my apparent annoyance of bothering to stop in the store needing her professional advice she got what wanted; my telling her I was sure there was another wig store in town that could be of more help to me and walked out the door. One star for bothering to talk to me. read more

HORRIBLE, HORRIBLE experience and this store should be on the news for lousy business who cheat customers. Ready? Invited to Texas to see my son and his lovely wife and my new grand daughter. I wanted to look a bit different from my natural head of hair. My client shared her secret to her lavish hairstyle ... a wig. I looked up wigs on google and landed on Wigs Amore. I didn't think to check YELP or some kind of recommends before I drove 20 miles to the 101 and Mayo. In the door there was another customer with a lady whose English and style was impeccable. A shorter Asian gal was behind the counter and I approached her letting her know this is my 1st time ever to buy a wig and I needed some professional guidance. I could barely understand her and I wanted to wait for the other gal and it was taking a long time. She assured me she could help me. I wanted a longer hair wig and I chose 3. She said all of them were beautiful and she wouldn't even look at me. It was like she was a robot and I could have spaghetti on my head and she would have said the same thing. The wig was too big that looked better than the others and she said my head was shaped funny and she would pin it and stitch it to fit. I was hesitant and I went with her suggestion anyway. The wig was $240 and I remember seeing it for much less online so I did mention this to her. She said she would give me the price I saw online. When I got home, I immediately showed my friends who are all honest about what looks good and none of them were thrilled. They said it did look like a wig on me and couldn't believe someone would actually let me buy it and wear it in public. After my vacation, I called Wigs Amore. The gal who answered spoke English very well, I could understand her and she was very kind and understanding. She apologized profusely and shared with me that this isn't the 1st time this has happened since they have been in business. She asked me to drive back and see what we could do. I was elated to feel that I would get with an associate who would actually fit me to a wig that looked attractive on me. I arrived and sitting in the chair was a mature woman who asked me my opinion on her wig and I actually liked it. The price of course was blown up and she too looked online and found something somewhere else for 1/2 price. I approached the Asian woman who is the owner with the wig in my hand and she didn't look directly at me and she immediately said "You bought it, you keep it." She was helping someone else, asked me to wait, so I did. I went back to the assistant and asked her what she makes of all this. The customer I had talked with when I came in the store, asked me what had happened. As I shared with her my story, the owner came over and said she was going to call the police on me for trying to persuade a customer not to buy.......I CAN'T BELIEVE THIS. The customer told her I was saying nothing wrong and stuck up for me letting the owner know if she called the cops, she would leave too. Sooooo, I waited for 30 minutes or so patiently until the owner was free. My intention was to put this $180 towards a more attractive wig for myself, one that actually fit me and complimented my person. I approached her, she said she wouldn't help me in any way other than give me a small discount on another wig. JUST AMAZING. I mentioned the lousy reviews she gets on YELP here, and she said she didn't care. She said all businesses get bad reviews ... Well, I don't and I have a business :-) I actually care about my clients and I would never put them through this chaos. The associate was very nervous and she really did want to help me. The owner needs kinder business ethics immediately. I left the store and I will certainly share the word of what my experience was. I am out $180 and it stings just a bit. One more thing!! Before the mature gal left the store without buying a wig, she slipped me her business card and asked me to call her to let her know how things turned out. So, I did. I'm thinking she'll be going somewhere else for her purchase. read more

This place, how do they stay in business. They have a huge selection of items. Neat hair accessories but a bit over priced. The wigs (blended) over priced. How dare they treat people that help keep your business going and food on your table. If I owned a business I'll be appeasing any and everyone. Honey I need my customers. We need each other. I can't do it Iam not spending my money there. read more

Huge selection! Constantly complimented on myhair! Even in grocery line. gotta tell them ! it is a wig.drop-in, say hi , and get a new look! read more

Do not go here! My boyfriend and I visited a bit ago and were treated TERRIBLY. Even though we were the only customers in the shop, nobody offered any help. Instead I was treated like a thief and glared at. I work in the customer service industry so I know how tough it can be, but there was literally no reason for them to treat me and my boyfriend like that. If you care about who you give your money to, take it somewhere else! read more

.. Wht a Treat it is 2 come here :D :D The Charming Hospitality and utmost attention 2 customers different needs always brings us back 4 more HUGE Selection & darling Finds only Her shops can deliver with such gracious prices and FABULOUS STYLE ! TY Kara & Much Blessings 2 U & Urs ! GOODnewsAz read more

I have been buying Wigs at Wigs Amor for several years. CARA, the owner is an expert in fitting and styling wigs. Wearing a wig has changed my life. I can walk out the door, not have to worry about how my thin hair looks. I feel like I look younger, and I am much happier with a full head of hair. CARA is friendly, knowledgeable about her large inventory and sells quality wigs. I have several friends that have taken the "wig" road and are lovin it. read more

Going into this store was a very bad experience for me. I will never go back to this store. It was my first time buying a wig. When we walked in, we noticed that they have a large selection. I had a general idea of what I wanted but wanted to walk around and look at options. I had to mention this several times to the gentleman that offered to help us. Instead he hovered next to me and I felt pressured. I asked to try on a few wigs, 4 to be exact, and he was accommodating but I felt very rushed. He told me that I didn't like any of the wigs that I tried on because I'm not used to wearing wigs. Then he said that if I wanted to try any other wigs on, I would have to pay $10/wig (which they would credit if I purchased) and held out his hand to be paid in advance. Again, I felt very pressured and rushed. I asked why he didn't explain this policy when we walked in and he said he didn't have to. I found that offensive. We decided to leave and he started arguing his position. I don't care about his reasons...I think that was bad customer service all around. He had no empathy or patience for the emotional situation of his clients. We ended up finding a wig store in Old Town Scottsdale. They had amazing service, did not charge to try on extra wigs, and were kind and empathetic. We ended up buying a very expensive wig there. read more

My mom, two sisters, two nieces and I went in to find a wig for my little sister, who is fighting stage 4 small cell cancer. The lady who helped us was great about finding different wigs to try based on what my sister said she liked. She was very kind, encouraging and sensitive. The shop itself has ALL KINDS of wigs and hair do-dads to choose from! Wether you're shopping for a costume party, some fun hair accessories or if you or a loved one is looking to feel beautiful in the midst of cancer, Wigs Amor is a great place to shop! read more

Huge selection. Knowledgeable staff. Cara found me the right wig on the second try. This can be a stressful experience but the only stress was the price tag. read more

I had a most interesting shopping experience early on a Tuesday afternoon. My lovely wife had wished to purchase a wig and as we drove down Scottsdale Rd. to get some lunch we passed a wig shop and she wanted to come back after we ate. I'm glad we did! A lovely, neat, well stocked shop with just one salesperson there and lucky for us it was Kara. She was more than helpful showing us many different styled wigs, and I got to choose a couple myself. I asked Kara where her family was from and she replied "Korea". She said the store owners were Korean too. I asked about the current problems with North Korea and from there she presented the most interesting, sad, and informative look at the history of Korea since WW-II. I was mesmerized by her personal family story of being on both sides of the Korean border, how sad. There were literally several hundreds of wigs lining the walls of the store. An impressive display of styles and colors. We found a wig we liked (and I chose) and Kara fitted it, cut the bangs some and basically styled it and taught my wife how to care for it and wear it! She has gotten rave reviews from friends and family that truly loved it. I carefully read all the reviews and found it difficult to believe some of the negativity but understandable when certain emotions are stirred up. We will certainly return, brava Kara! read more

This place sucks , poor service, she never once looked at me.. just kept looking at what ever she was doing at the counter , seems like they could care less if your in the store or not... And 10$ just to try on a wig , I wouldn't pay to try clothes on I'm sure not paying to try a wig on... 10$ for each wig you try on !! Business's trying to make a buck where they shouldn't usually end up loosing a buck. read more

DO NOT BUY FROM HERE! Horrible customer service and product! My sister and I both bought hair extensions from this shop being told that we were buying 100% real human hair. When we went to style them with a flat iron the hair burned and singed!! I was lucky enough to be at a hair salon when this happened and that is when the hair stylists informed me that we were lied to and it was not human hair. I went back to the store to return them since they falsely advertised what they were selling. They got aggressive quickly since I had already sent in my hair stylist friend to help me out. Every associate raised their voice at me and stated "why would we lie" and that "we have been in business for 40 years." Of course I did not get my money back or real human hair extensions, so I hope to save someone the headache I went through by writing this review. read more

I had read the YELP reviews and wanted to see for myself. The location is fantastic ! Kara was very helpful and I found a wig in less than 10 minutes. She styled it perfectly. Her prices are absolutely AMAZING !! I will be back . She is still under construction, so be patient :) Linda C read more

I am one of the thousands of satisfied, repeat customers that have frequented the Wigs Amor store that is now located at 7000 East Mayo Boulevard, Suite 1038 in Scottsdale, for decades, but never took the time to leave a great review. I hope this remedies that. For some people, wigs can be a fun and easy way to change up their look for a special occasion with friends. But for others, like me; folks who have lost their hair to cancer, autoimmune illnesses or such, wigs help us look and feel normal. They are an integral part of what we present to the world. The only thing we love more than the beautiful wigs and wonderful service we receive from Kara and her team, is knowing that Wigs Amor follows the safety rules established for wig stores - that all wigs are final sales! We can rest assured the products we are buying from Wigs Amor are unused, and that's really important to our health! Don't be swayed by a negative review. If you want or need to buy a wig, a store that has been in business for many, many years, with loyal customers like me, is exactly the store you should be frequenting! Wigs Amor receives my highest recommendation! read more

I purchased two wigs here - the second one started looking very ratty after a few months so I took it back - I was told it was because it was a standard cap and I probably wanted a mono cap - I had no idea there was a difference. The owner just brought a wig out and told me it looked the best (I agreed). Had I known there was a difference, I wouldn't have chosen it. I found another one that I liked but when I asked if I could exchange and pay the difference I was told no, they don't take them back. Then the owner disappeared when I started asking questions, leaving me with her employee who told me she disappears all the time when there is conflict. This owner is only interested in selling wigs and not in educating the customer or making sure they are happy. read more

I purchased a wig here a few months ago to surprise my husband for our wedding Anniversary When I was in trying on the wigs, the woman who was helping me, I don't know her name but she is Asian, got obviously annoyed after I tried a couple of wigs. She had already decided that I wasn't going to purchase one. I did, however, purchase a wig that was nearly $200.00 and I love it. Her customer service was horrible. So now, here's the rest of the story. I was out of town a couple of weeks ago and my husband decided to surprise me and buy me a wig. They do have a sign on the counter that says you cannot return the wigs. My husband told the woman that I was out of town and he was surprising me and she said that we could exchange the wig if I did not like it. Trust me, my husband would not have purchased the wig if that was not the case. I tried the wig on and it is a beautiful wig. It was $300.00. However, the color did not look good on me. Too dark for my pail skin. We just went in to "exchange" the wig and that same woman that told my husband that we could exchange it if I didn't like it, called my husband and liar and accused me of wearing the wig. She said she could smell it and that it looked worn out. I had the wig on all of about 5 minutes trying to decide if I liked it. I would love to purchase some more wigs,it's kind of fun but it certainly won't be from" Wigs Amor." Take your business somewhere else where your money will be appreciated. She does not deserve your business. I have never written a bad review before but after being treated so poorly, I felt it was necessary. My Husband and myself are both business owners and know how important your customer service is. read more