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Wig Illusions

4.0 (4 reviews)

Services - Wig Illusions

Hair loss consultation

Wig Illusions Hair Loss Centers Photos

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1 year ago

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10 years ago

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7 years ago

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8 years ago

We had a great experience without an appointment. Was very patient and helpful. Not pushy at all and spent a lot of time with us.

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Angel Care

Angel Care

2.9(7 reviews)
9.8 mi
•$$

If I could give ZERO as a review I would! I consider Roxanne from this business a FRAUD! After my…read moresister had emergency surgery in Dec 2016 for stage 3 Ovarian Cancer, I went to NJ to care for her for several months while she went through chemo treatments. Angelic Care was listed as a wig provider by my sister's insurance, paying up to $500 for a human hair wig. Sometime in Feb 2017, I went with my sister to look at wigs. The shop barely had any actual wigs to try on and those that were there were all short wigs. My sister wanted a human hair shoulder length/long hair wig in a reddish color with blonde highlights. She tried on several of the short wigs but did not like them and as you can imagine, it's hard to tell what it would actually look like unless you try it on. Roxanne showed her some pictures of wigs online and my sister selected one which is similar to the strawberry blonde one in the picture attached; which is one she purchased herself at a different wig salon for several hundred dollars. She picked the color off a color wheel, also similar to the picture attached. It had to be at least four weeks before she actually received the wig since I returned to Cali Mid-March and my sister received the wig after that. This long leadtime was due to Roxanne cancelling my sister's appt. twice. As soon as my sister went to pick it up, she realized the wig was not the one Roxanne showed her online. In retrospect, I regret not taking a picture of the wig or writing down the model number. The wig was short and it actually looks like a synthetic wig (see pictures of that wig attached). My sister repeatedly called Roxanne for a replacement but Roxanne never returned her calls. I tried to call Roxanne starting sometime in May thru July and she never returned any of my calls. She was paid at least $500 by the insurance company and she never provided the actual product my sister ordered. SHAME ON THIS PLACE for taking advantage of a cancer patient!!!!!!!!!!!!!!!!!! My sister did not have the strength to continually call or complain as she was dealing with physical and emotional issues during chemo treatment and the loss of her hair. 25+ Years in the business? She should be shut down. BEWARE OF THIS SCAMMER TAKING ADVANTAGE OF SICK CANCER PATIENTS! Shame on any Insurance company that continues to recommend her. The reason I am writing this review months later is because I could not find her business on Yelp. I thought she was in Neptune and the Lincroft address did not initially come up.

I have nothing good to say AT ALL about this company, their practices and Roxanne. As if dealing…read morewith cancer, losing your hair etc isn't enough dealing with her nonsense of repeated canceled appts , poor communication, wig no wig real hair no wait it's not real blah blah blah. At first I thought it was just poor timing on my part but I referred her to my neighbor and guess what same crap... missed or canceled appts, calls not returned for weeks etc. always some excuse . Didn't have any trouble billing my insurance over 4000.00 for the wig that I got( which was supposed to be real human hair and was not) . Any whooooo. Glad I'm done with her and her company. Please do your homework and research.

Wig Illusions - hairloss - Updated May 2026

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