Doctors are great to talk to the nursing staff is is very good. Also, do you have a problem getting…read morea prescription refill but I was going about it the wrong way I needed to start with the pharmacy first I was trying to get the doctor to order it, but I needed to get the pharmacy involved so take my advice if you need a refill of medicine go to your pharmacy

I have seen a few doctors at Arlington Orthopedics in both Arlington and Mansfield and think the…read moreDOCTOR'S are great. However their office will blow up your phone with text and calls constantly about paperwork, and confirming. etc. They even text you at 7:00 a.m about things. It's a lot! Furthermore if you need MRI"s or treatment they only do it at Baylor Scott & White in Arlington on Highland. I will never go there again if that is the only place the doctors at Arlington Orthopedics can send patients to. If I thought that Arlington Orthopedics was bad about blowing up up your phone, Baylor is a thousand times worse especially when it comes to getting their money before your procedure! I received multiple calls and text from multiple people there daily wanting their money. We were waiting for our insurance to process claims from another procedure somewhere else where our deductible could be seen by Baylor. Still the day before my procedure they sent another text saying they have to have my payment tomorrow in all caps! What business does this? Even on the day of we had to sit in the business office and hash all this over again and again which made things very stressful before having a procedure. Lastly out of 2 visits there, I have only encountered one nice person. No one there cares about anything except getting your money. My advice is to think long and hard about Arlington Orthopedics if you think you may need an actual procedure and then you better have your money ready and your ducks in a row. Baylor Scott & White is very aggressive in getting their money. That's all that matters to them.

Dr. Wong is hands down one of the best doctors I've ever seen. He's incredibly knowledgeable in…read moresports medicine, and truly an expert in his field. What stood out the most was his amazing bedside manner is funny, calm, and confident demeanor and how efficiently he gets to the root of the problem. He is genuine, down-to-earth, and easy to talk to. You can tell he truly cares about his patients. I'm so grateful I can referred patients to him.

Office staff and supervisor are not cooperative, you need to ask first if they have received your…read morereferral to avoid surprise bill before seeing the doctor, They have not told us that they never received the referral otherwise we would've not seen the doctor and they have sent us a bill and said its our fault. Other doctors usually do not see patients without a referral. I do not recommend this clinic to any one at all.

Dr. Stancukas has all the qualities that make her a trusted medical provider…read more She is dedicated and caring to the well-being of her patients. Her podiatry knowledge and certifications are a top priority, but her doctor-to- patient relationship provides the confidence and trust.

INCOMPETENT STAFF. And extremely rude. Lisa seems to be the only one who knows what she is doing,…read moreand she is out of office. Front desk person is completely lacking in any kind of patient interaction skills. She kept saying she was giving ME the opportunity to prove to her what they were charging me for!! She even shared Lisa's personal info with me. There is a disturbing lack of communication in this. Office detrimental to the patients and staff . I highly recommend looking for alternative care-and not at the Mansfield office.

The care was on point all around. The nurses, and staff were wonderful. I had a hip replacement,…read moreand it was the best experience I have ever had at a hospital. The food was 5 star and the cafeteria staff was so polite. The whole experience was GREAT!!!

I had three surgeries in this hospital within a 2 month period because the doctor botched my minor…read moresurgery and had to have more surgeries to fix his error. I will elaborate about my care on a friend's podcast and nieces social media accounts. I was in a vulnerable situation when I arrived and the financial aid professional was very unprofessional as she took my payment of thousands of dollars, the nurse was unprofessional. I told the nurse I had taken a laxative over 24 hours ago and I was concerned because I had not used the restroom and she loudly said repeatedly in a sing song voice "don't worry if you boo boo I'll clean you up" after surgery my blood pressure was so high and they seemed panicked and I felt rushed to be discharged. I do not know if the intention was for me to die elsewhere. The only staff that was professional and showed some humanity was my IV. Nurse. There's so much that was wrong in this facility but I'll stop here for now.

Dr. Hopkins has completed three surgeries on me the past year. He is very professional and knows…read morehow to perform procedures with very little scars.

I cannot express enough how incredibly frustrating and disappointing our experience with Arlington…read moreOrthopedics has been. The only positive thing I can say about this practice is that Dr. Rodriguez is an absolutely amazing doctor. He is knowledgeable, professional, and genuinely great at what he does. Unfortunately, the staff and care team surrounding him have made this one of the worst experiences we have EVER had with a medical provider. The level of disorganization, lack of communication, and complete disregard for patient needs is honestly unacceptable. Orders are repeatedly sent to the wrong locations, prescription orders are never sent as they should be, and trying to get anyone to correct these issues or provide even the most basic assistance is nearly impossible. These are not minor inconveniences. These are issues that directly impact a patient's ability to receive timely and appropriate medical care. Good luck trying to get someone on the phone. The care team line goes straight to voicemail, only for you to be told that the mailbox is full. When you attempt to call the main office for assistance, you are either hung up on or transferred right back to the same care team line that DOES NOT WORK. It is a never-ending cycle of being passed around with absolutely no resolution, accountability, or concern for the patient. What makes this experience even more upsetting is the complete lack of patient-focused care. There is no sense of urgency, no attention to detail, no willingness to help, and seemingly no understanding that patients are relying on this office to coordinate important aspects of their medical treatment. Patients should not have to repeatedly chase down prescriptions, track down orders, or practically beg someone to answer the phone and do their job. This is, without question, the worst experience we have ever had with a medical provider's staff. It is incredibly unfortunate because Dr. Rodriguez truly deserves better representation from the team supporting him. A great physician can only do so much when the people responsible for coordinating patient care consistently fail to follow through. No matter how wonderful a doctor may be, it is simply not worth being treated this poorly or having to fight this hard to receive basic medical assistance. I sincerely hope Dr. Rodriguez and the leadership at Arlington Orthopedics take these concerns seriously because the current level of service is unacceptable. Patients deserve to be heard, respected, and supported throughout their care, not ignored, dismissed, or left without answers. Dr. Rodriguez deserves five stars. Unfortunately, the experience with his staff and care team makes it incredibly difficult to recommend this practice to anyone.

Terrible - attitude about the $, nothing about helping people feel better. ears ago they were ok…read more But now, it is hard to give an accurate review now, since they never even see you, but that is what the medical profession seems to have come to. A call in and they say hold. Hang up. A call back - personal questions, wait please, Brianna picks up, personal questions, "let me get you a nurse", hangs up. A call back, personal questions, what's your insurance, please hold, then hangs up. They seem to want the insurance money but the gatekeepers don't give a rat's behind about helping you, so it's probably safe to assume the doctors feel the same. Just call someone else. This money pit went off the rails and the best way to help them is let them be less busy, like with much fewer clients that seem to bother them by calling or asking a question.

These people DO NOT care about your well being. They are worried about their money. I mean $25 to…read moresend a fax to my insurance? Seriously...

There team of staff and doctors are amazing here! They are very professional, efficient with time,…read moreand get you the care you need to get on the road to recovery. I love that they have screenings like xrays onsite to make the process quick and easy for patients.

This poor review has nothing to do with the medical care at AOA, but reflects the poor office staff…read moreprocedures. We were contacted two months ago and told that my mother had overpaid by $300 and that a check would be mailed to her in 30-40 days. They verified her address. Now it has been over 60 days. I called the office today and was told that it was still being processed, "you know, they have to verify the mailing address, print the checks, and sign the checks, but they are really behind." I cannot imagine that it takes that long to process a check once you already have verification of the mailing address. The office clerk also said that there were many patients in this process. Really? How is that you overcharged so many people? If I owed a payment to AOA, I'm sure I would be penalized if I was more than 60 days late with the payment, but I doubt we will get any interest for AOA holding my mother's money for months. And, State law and Texas Medical Association requires that repayments of overcharges be return within 30 days to the patient. This is very poor office management for AOA.

DO NOT USE THIS PLACE! I had an appt scheduled with Sara E Suttle and their X-ray machine went down…read moreso they sent me to another place to get an X-ray. Then had the nerve to tell me they couldn't see me that day! Tried to reschedule me for 5 weeks out! I've waited months for this appt. Their front desk is complete trash, beyond rude. Didn't want to help me. Just sent me driving across the metroplex then to tell me they can't see me. What a joke!!! Why even send me for X-ray when you couldn't help me?!

I came here after i broke my ankle looking for a surgeon.I found Dr Suttle and she has been nothing…read morebut exceptional.She explained everything and told me what she was going to do as far as my surgery and what to expect afterwards.Not to mention the staff has been nothing but courteous and professional.I would definitely recommend this place and Dr Suttle.

Great doctor but no longer in business in N Richland Hills. Dr Carroll replaced both knees and I…read morecould not be happier with them. His bed side manner is superior to most. I would highly recommend if he were still there.

Best ortho in town. Staff very friendly and knowledgeable. Dr. Pain has excellent bed side manner…read more Explained issues throughly and was very knowledgeable!!

I had a rotator cuff repaired by Dr Harris. I had been in so such pain for years. He and Kristen…read morewere amazing. The surgery went well and so did the physical therapy. Three years later I hurt it again and they sent me to therapy and I did not tear it this time. You will love him and his staff. They are amazing and did an awesome job for me. B. Jackson Hurst

Amazing doctor, he pretty much figured out what my issues were on the first visit but refrained…read morefrom diagnosing without additional information (X-Ray and MRI.) I inquired with the nurses about pain medication but was told that they couldn't give me anything without an actual diagnosis when I was confused about why my husband elbowed me in the ribs and told me about junkies. It never occurred to me... They did recommend the heat/cold packs and OTC medications though, I thanked them but those hadn't been helping as I'd been trying them already. It took a total of three visits before I got a diagnosis, which was very frustrating. The first visit included the X-Ray, the second was the MRI only and the third was the conclusion with the doctor. I'd had inflammation, for an unknown reason as there was no actual injury, and then I got a steroid injection. I'm now 95% pain-free from not being able to move my dominant arm without severe pain going from the time I wake up to the time I finally fell asleep. I'd even wake up in the middle of the night because I'd moved wrong and it made the shoulder angry. Dr. Harris recommended a specific Physical Therapy office (Premier Rehab Physical Therapy, I chose the one in Keller) and thank goodness he did because I LOVE THEM. Hopefully by the end of my rehab I'll be back to where I should be. Only time will tell. Dr. Harris doesn't beat around the bush, he isn't in a hurry but he gets down to business. He explains things in a way that's easy to understand and gives a good expectation of what should happen. While I hope I don't ever need to see him again, I will go back and I will refer friends and family should they need him.