I had an appointment at 9:20a on a Wednesday, got there about 10 min early to check in at their…read moreself check in pads. I was called in by 9:28a, assisted by the phlebotomist, drew 3 tubes of blood, and then out within 5 minutes which has been the quickest service I've experienced even with a room filled of people waiting. The waiting area is much larger than lab corps and other quest locations. Overall it's much cleaner and bigger than any other place I've been. I'll definitely be booking future appointments at this location! Quick, clean, and professional!

MAKE AN APPT. Waiting room was packed. Screen said 28 people on (walk in) waiting list. I can't…read moreeven imagine the wait time... thankfully I didn't have to. I had an appointment, Friday around 12ish I've been here dozens of times and have never had to wait more than 10 min's. Once inside, my phlebotomist got me in and out of her chair within 7 to 10 mins.

I picked this place off a long list from my insurance... wasn't sure what to expect but I needed…read moreX-rays so went here. First, let me say this place was amazingly clean, and even had refreshments in waiting area. The young lady at the counter was friendly and professional. You hand them your ID and health insurance card... and the rest is done on your phone.. so easy!!! I don't feel the wait was very long, especially for a weekend at an urgent care. I was seen rather quickly and my entire visit, including X-rays, results, medications and paperwork was just over an hour. I think I take longer at my regular doctor sometimes!!! Everyone was professional, friendly, knowledgeable and helpful. The doctor explained everything to me, they gave me some shots to get thru the day... and I think this was an amazing experience! Highly recommend and will definitely use them again.

In terms of customer service, the service was exceptional. Mandy and Jessica took care of me and I…read morecannot overstate how impressed I was by their welcoming service. Unfortunately, 2 days after visiting, my experience left me frustrated and scratching my head. My main complaint is I was prescribed fluoroquinolone antibiotics (Cipro) for a sting ray sting, without any mention about the well documented risks associated with lasting tendon rupture and collagen matrix disruption. It was only once I'd done my research that I had to call to see if we can switch. One of the PA's (Paula, also exceptional) took my call and even said she was glad that I caught that and did not understand why I was prescribed Cipro when there are much safer alternatives out there. When I had gone in, I was also given a steroid shot to help with inflammation and left in the room for some time. I started to get quite nauseous and felt close to fainting. I had to step outside and call for someone, just to be told "yeah this happens often, forgot to warn you" and "you beat me to checking in on you." What's worse is I came to find out combining fluoroquinolones with corticosteroids (steroid shots) have been documented to a FOURTEEN (14!) FOLD increased risk of tendinopathy and tendon rupture (D. Baggio, M.R. Andana-Rajah, 2021). Why on earth would you combine a fluoroquinolone and corticosteroids? If there are safer antibiotics, why fluoroquinolone alone? The whole experience just feels medically untrained or professionally careless. I'm completely bewildered, and quite frustrated.

It's been over4 years since we were last here. I wish I could give names of the staff that handled…read morethis visit but I don't. The front desk person and the girl who actually did the ultrasound this past Saturday were both very sweet and caring and took the time to do my daughters ultrasound to her satisfaction. Seeing my future grand daughter on the screen was a wonderful experience, it meant a lot to us! We found out that the baby has dimples, full lips, hair growing and a cute button nose. We couldn't be more happy to see her on the monitor. She looks beautiful, healthy and adorable! This was such a wonderful experience, from beginning to end, it was a generous 5 stars! Thank you so much!!!

This has been my go to spot to check on my baby in between OB appointments! It's very easy to…read morecontact them for appointments! I always call or text and get a reply in a timely manner. Office is inside the Lakewood Mall. It's Clean and we are met with great service and care from all the staff here. Thank you for making this special time easy for us. We will keep coming back :)

I visited this establishment for 2 MRI's forms were texted out to pre-fill out and was checked…read moreright in. The receptionist was polite, and accommodating. The 2 MRI's lasted 10 minutes each and were done with the "open" machine as I am extremely claustrophobic. The MRI staff made me feel comfortable during the entire process. I would highly recommend this establishment for all MRI needs. Excellent customer service and experience.

Yeah, they're good. Better than wave badnet but they sent a request for this review at almost…read moremidnight like four hours after I left, they did get me out on time and were nice and clean and it was I'll totally be going back next week for my brain and tha rest because I found out today on top of stones it's probably FnC is but the lumbar order probably not gonna see kidneys prostate and lowers so it today and I've been stuck in a daze on this for over 2hours. But I'll be back when my dox get the orders right now i will

Accompanied my wife to this Labcorp for the first time, located on the second floor of a medical…read morebuilding. The waiting area was clean with many people waiting, the patients seemed to be helped professionally and process moving fairly efficiently. Like most of us, my wife does not enjoy getting blood drawn, but she said the staff was courteous and competent. Tip: My wife had a 10am appointment, we arrived around 9:40, it was very busy with many people waiting. She was called at 9:50 so appointment really helped. Parking: paid lot but we were able to find 2-hour street parking next to the Thrift store across the street at 9:30am on a Monday.

Labcorp is located on the second floor. This is my second time visiting this location…read more Unless you arrive early, expect a crowd and limited parking. Booking an appointment ahead of time is definitely recommended. My appointment was at 10 a.m. During check-in at the kiosk, it gave me the option to reschedule due to their busy schedule or to "continue." I chose to continue and told myself I'd wait about 20 minutes before considering rescheduling. Surprisingly, about 5 minutes later, I received a text saying, "Your Labcorp technician is ready to see you. Please proceed to the Labcorp check-in area and your name will be called shortly." I went to the lobby, where the front desk staff verified my information and told me they'd be with me soon. My name was called a little over 20 minutes later, and the actual blood draw took less than 5 minutes. Arrive about 15 minutes before your appointment so you'll have enough time to find parking. Friendly and professional staff overall.

I believe her name was yessenia if not please forgive me came in wife around 5:30 for ultrasound…read morebaby was not cooperating but she was very patient and professional about it had her drink cold icee and had wife massage her belly to get the baby in a better position The Whole experience was amazing would recommend to every pregnant couple out there

My husband and I visited Cherished Memories in the South Bay Galleria after church, and the whole…read moreexperience was incredibly sweet. We had texted them the day before, and they were able to accommodate us without any hassle. This was something we wanted our baby girl to experience, and it ended up being such a beautiful moment for our little family. The process was seamless from start to finish. We were able to get both a video and pictures, and our package lasted about fifteen to twenty minutes. The price was just under $100, which is honestly amazing for what you get. The team was kind, patient, and made the entire appointment feel special. If you are expecting and want a memorable ultrasound keepsake, this is absolutely worth it.

I could've went to a closer labcorp to my home but decided to come here because of the reviews and…read moreI'm so glad I did. I was greeted by a woman at the front desk and taken cared of in the best way by my phlebotomist. I didn't get his name but he did so well with keeping me calm. I'm not afraid of needles but blood does make me a little anxious. The flow was quick and process was easy. I was in and out in less than 30 minutes. I highly recommend this location especially for those who care about customer service and great care.

For a first-time experience, my visit did not start off on a positive note…read more When I arrived, I was having difficulty checking in and approached Dayleen for assistance. Unfortunately, I was initially ignored for about a minute, despite standing there clearly needing help. When I was finally acknowledged, I was told, "If you checked in, you need to have a seat and wait to be called." I explained that I was seeking assistance because I was unable to complete the check-in process. While she did eventually help me, her demeanor was not welcoming or friendly. During the check-in process, I was asked to manually enter my insurance information. My primary insurance was not appearing in the system, so I selected "out of pocket" just to complete the check-in. I debated whether I should ask for further assistance because I was already uncomfortable with the interaction. However, I eventually decided to approach Dayleen again to see if she could upload my insurance information. This time, after explaining that I needed help, I was told she was busy. It was unclear whether she wanted me to wait or return later because no guidance was given. I noticed another employee, Pauline, assisting a patient, so I asked if she could help me when she was available. Pauline was kind, professional, and gladly offered to assist me after she finished helping another patient. While I was waiting, Dayleen informed me that Pauline would not be able to help me because accessing my information would require pulling up my account, which could not be done until I was called back for my blood draw. She also stated that they could not "push me ahead of everyone else" and that I needed to take a seat and wait. At no point was I asking to skip ahead or receive special treatment. I simply needed assistance with my insurance information. When Pauline returned, I explained what had been communicated to me. Pauline reassured me that helping me was not an issue. I then expressed that I felt Dayleen had been rude and unprofessional throughout our interactions. Dayleen responded by telling me to "stop and calm down," which came across as aggressive and confrontational rather than helpful. Due to the way the situation was handled, I requested the supervisor's contact information. Dayleen provided it, but her tone remained confrontational. I greatly appreciated Pauline's professionalism, patience, and willingness to help despite the circumstances. I also want to give special recognition to Sam, the phlebotomist. Getting blood drawn makes me extremely nervous, and Sam went above and beyond to help me feel comfortable. He engaged me in conversation about my personal life to keep my mind off the procedure, remained friendly and compassionate throughout the appointment, and had a very gentle touch during the blood draw. His kindness and professionalism made a significant difference in my experience. Overall, Pauline and Sam are the reason I am giving this visit 3 stars instead of 1 star. Both provided excellent customer service and demonstrated the level of professionalism and compassion that patients should expect. Unfortunately, my interactions with Dayleen negatively impacted what could have otherwise been a much more positive first experience.

The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

So I left a positive review the other day because my 2 experiences with this place were good. TODAY…read morenot so much. The girl in the front really put me off. I called to ask if they can do labs and testing she said YES. She said on the phone they could do a blood draw and test for potassium overload. When I got there she said I needed to be evaluated and the dr. Would decide if I needed to be tested. I ask how long would results take and she said 3 to 5 days it goes to a third party lab. So NO YOU DON'T DO LABS!! If you lie to me once you don't get a second chance. I will be looking somewhere else for my urgent care needs. Training is key. UPDATE: The response isn't what I was told. It wasn't a miscommunication problem. Your girl, I came in contact with needs training. She is the first person the public comes in contact with. I don't remember her name but I remember her attitude. I ask specifically if you did labs and testing her answer was NO we send it to a third party. So Instead of leaving an advertisement for your business in the response you should use your time to train your staff. I don't need to discuss this further you know what you need to do.

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I brought my daughter in last night for a possible toe fracture. I came here because they were open…read morelate. They did X-rays and was told the radiologist wasn't in and they'd confirm with me today if there is a fracture. I've called twice today and still they tell me the report is not back yet. I am baffled. This is supposed to be URGENT care. The receptionist just told me that they could have it ready tomorrow. I have sons who have had fractures and the urgent care place I went to were able to tell me right then and there. I will likely take her to my usual place today and what a waste of time, money and energy spent here.

Easy location to get labs drawn and then sent off somewhere. Sam does everything for you and ships…read moreoff your lab work. Easy and convenient. It is not in the best neighborhood and parking can be a hassle if it's busy, but Sam is great and good at her job and friendly.

Clean as heck. The process was so cool. I was the only one here at 1:30pm on a Thursday. He has a…read morelocker you put your stuff in while doing the pee test and I think that's cool. Processing for the test is 1-3 days process. Your employer gets the results. Interesting place.