I am writing to formally express my concerns regarding the treatment I received during my recent…read moreoncology appointment with Dr. Sachdev on 11-27-2024. I left the appointment feeling dismissed, disrespected, and uncertain about the level of care I was receiving. I would like to detail the specific issues that led to my dissatisfaction and loss of confidence in Dr. Sachdev's ability to provide compassionate and competent care. 1. Lack of Compassion and Dismissive Attitude I felt that my diagnosis of breast cancer was treated as a minor or insignificant issue. While I understand that Dr. Sachdev deals with cancer cases daily, her bedside manner lacked the empathy and compassion I expected during such a challenging and emotional time. For example, when I expressed my fear about incomplete imaging and the possibility of undetected cancer, her responses did not provide reassurance or understanding. 2. Miscommunication and Gaslighting During our conversation, I expressed concern that only one specific area of my left breast had been imaged via ultrasound. Dr. Sachdev insisted that the entire breast was imaged, but later that evening, the nurse practitioner confirmed that only the specific spot where the tumor is located was examined. This inconsistency left me feeling unheard and invalidated. 3. Inadequate Breast Exam Dr. Sachdev's breast exam did not inspire confidence. She was unable to locate the lump in my left breast until I pointed it out, which raised concerns about her ability to detect abnormalities during the exam. This made me question the accuracy of her assessment of my right breast and whether any potential issues could have been overlooked. 4. Dismissiveness of Claustrophobia and MRI Challenges I was unable to complete my breast MRI due to severe claustrophobia, despite making two attempts. When I brought this up, Dr. Sachdev dismissed my concerns and claimed she had never heard of patients being sedated for MRIs. This contradicts the information provided by the breast center's pamphlet and imaging center staff, who stated that approximately 10% of claustrophobic patients require sedation. The nurse practitioner later confirmed that referrals for sedation have been made in the past, but this option was not considered during my appointment. 5. Lack of Comprehensive Imaging Given that my cancer was not detected through mammograms but was identified only after I felt a lump and requested an ultrasound and biopsy, I am deeply concerned that I have not received sufficient imaging to ensure that cancer is not present in other areas, including my right breast or lymph nodes. When I voiced this concern, Dr. Sachdev's assurance that "cancer cannot jump from the left breast to the right breast" felt dismissive rather than thorough. Steps I Have Taken Due to these experiences, I have requested my primary care physician to refer me to another oncology center. However, I feel it is important to address these issues to ensure no other patients feel dismissed, invalidated, or inadequately cared for.

This is for the urology clinic: I was in the hospital and after discharge, I needed to make a…read morefollow-up visit to see the urologist. I called the exchange, and they gave me an appointment six weeks away. No matter how much explaining I did it didn't matter, I couldn't get into see my dr any sooner. I'm in pain from the catheter, the doctor said I may need surgery. In addition, if you call and leave a callback number, they will never return your call. Goddamn, these people.

I received excellent care here! The care team was great. The wait time sucked though but on the…read morevery bright side they have a system that keeps you updated on your spot in line and is accurate so I stepped out ran some errands and came back when it was my turn. I recommend making an appointment. The team also let me know certain days are busier than others so take that into account as well. Once I was seen though it was great and they took care of the glass shard that was imbedded in my heel!

We love the team at this Urgent Care. Over the last 5 years they have helped us with everything…read morefrom a minor infection to a kid who cracked their head open and needed stitches. Their check in process is really easy and the wait generally isn't too long. Their office is a bit shabby, but that's really the only draw back.

I came in for a checkup and a follow up appointment with Dr. Jaqueline. She was very informative on…read morethe information that she provided to me in pertaining to the questions that I had. The assistants and the front desk receptionists were very helpful and welcoming. They made my day as well as me with theirs. Off to a great start of a lovely Wednesday.

This place is unprofessional and the woman "manager" has zero phone etiquette and likes to insult…read morepeople. The usual ladies that work the front desk are nice and super helpful though, and Dr. Salas is very attentive and polite. If you expect to be seen quickly, don't go here and scheduling an appt doesn't make a difference with wait time - I still waited a few hours to be seen with only about two real patients ahead of me. One guy had been waiting all morning and afternoon to be helped with his paperwork, and the manager wasn't very helpful with his situation either. I went close to my home, I knew the experience would be just what it was... places like these don't really pride themselves on customer service. Especially in the supervisor positions, they lack in professionalism themselves most of the time. Can't teach others if you don't have it to teach! Hopefully the younger staff will help change the course and outlook of this clinic, I am hopeful for this place - I know they could help a lot more people if they did.

Right before Covid I didn't have health insurance but needed a doctor. I found Dr Chaudhary while…read moredoing a Google search and reading her reviews. Her price for a basic exam for cash paying patients was so reasonable my husband and I decided to give her a try and I'm so glad we did. Dr. Chaudhary stays on top of my tests, health concerns, medication and overall well being. She is so thorough at every appointment. She encourages you to ask questions because she wants you to understand your health. I also appreciate the office staff because they always do such a great job with getting your referrals done, contacting the pharmacy and just making sure all your paperwork gets processed. I always lose my lab worksheet, but they never make me feel bad about it. I had two visits before my new Insurance took effect. Once it did, I selected Dr. Chaudhary as my primary care physician. It's a great location, easy to get to off of the 405 freeway, the office is neat, clean and organized. If you need a primary care physician, I highly recommend Dr. Chaudhary.

After seeing some mixed reviews, I felt compelled to share my experience because mine has been…read morenothing but positive. I've been seeing Dr. Archna Chaudhary for a while now and honestly have had a really great experience. I've been to each of the multiple locations, and all of them are clean and easy to get in and out of. The newer office by the Long Beach Traffic Circle is especially nice. Wait times are very reasonable, I'm typically seen within 5-10 minutes... and to be fair, half the time that's because I'm walking in right at the last minute. As for Dr. Chaudhary, she's been great. She actually listens, takes her time, and explains things in a way that makes sense. She has a good balance of being gentle but also straightforward, which I personally like. I've never felt rushed, and she's open to talking through different options instead of just immediately prescribing something. I've also seen a few of the nurse practitioners and they've all been pleasant. If you're on the fence because of reviews, I'd just say go see for yourself and form your own opinion. I've recommended her to friends and family and would continue to do so.

I was 10 minutes late but because the person before arrived early they were able to take me. Ms…read more Maria is very professional and polite as she multi-tasked the front office with arriving appointments and incoming phone calls. From the front office to the MRI/Scan I received nothing less than a respectful professional exceptional care experience.

Outstanding experience! I had to get a CT scan and this facility was fantastic. To begin the front…read moredesk receptionists were very friendly and helpful. Then Melissa stepped in and helped answer a bunch of questions and get me scheduled with a quick and convenient appointment. She also helped me navigate the insurance questions and was just professional and very easy to work with. The office advised me how to set up for the CT scan and before I knew it Lacey was getting me through the process quick and easy. He is an outstanding technician and another friendly and professional individual. Lastly, Alexis followed up with me the next day and was able to provide a copy of my report and the news on what the outcome was. This was an incredibly fast, efficient and affordable radiology experience. A+

They won't respond to calls or messages. I've asked for my mammogram results and they won't send…read morethem to me. I've called 4 times. Horrible place. Don't go because they obviously don't care about the patients.

I went to get a sonogram on my breast and the technician that handle my exam was very…read moreknowledgeable, patient, and display great humanity. Coming from the last exam this was refreshing. Her name was Adaih. When you are facing anything close to this you get nervous. I have a very strong family history and it really matter to have someone deal with you that display compassion and concern. I would definitely recommend this facility. Melinda Wilson