The service here was absolutely excellent. The young man who worked here was very knowledgable and…read moresweet. He gave us great tips about keeping our balloons safe and even offered to replace one if anything happened on out way to the car. So nice!

From the owner: Balloons, party supplies, seasonal & holiday gifts, toys and plush.read more

Very difficult to get online to look at the cards and stationary at the store very difficultread more

I was visiting Falmouth/Cape Cod and I found this store during my exploration of the town. I love…read morehome deco stores, card shops, and any place with Christmas decorations! This place has all three! I certainly took my time looking around the entire store. Plenty of items to buy here, I know I bought some Christmas decorations here as well as other items because I just loved them. If I wasn't budgeting the rest of the trip, I would have splurged more at this shop! The staff is very friendly and helpful. Plenty of people were coming into the store but they helped out and rung up whatever customer was there quickly and efficiently. This was another great little shop I found in Falmouth.

They decorated a bridal shower and exceeded my expectations! Pricing was very fair and the service…read morewas even better! If you're looking for party decor, 10 out of 10 recommend!

Kinda wished I had went here first went planning my baby shower. I wanted a "Prince" theme and I…read morewas looking everywhere for gift bags or boxes and they finally had them here! The perfect gift boxes I needed and they had A TON of other party stuff. Staff was super helpful and friendly. Prices can get up there though! Definitely a spot to check out if you're into party planning and decorating! I will definitely check them out FIRST when planning my next event!

I had trouble placing my order from the get-go and it wasn't until after I had to call Rhode Island…read moreNovelty to get my address to correctly show up in my account, that I was able to place my order. (This was quite a hassle to begin with, so the red flags should've went up then & there.) I ordered a package of 100 rubber ducks and when they arrived, I received only 97 in the box. (I was doing a promotion with my business that was awarded 100 winners, so I thought this would be perfect, and now I have to go find three more to make my contest to be as advertised at my event.) I first wrote an e-mail, which was never acknowledged, and so I called customer service to inquire about getting the missing ducks. I was told that they could not send me the missing items and that they would just refund my credit card for the missing items. I still haven't gotten my refund as of yet (and it's been a week since I contacted them.) Will probably not order from again if this is their standard practice of doing business.

I worked for RI Novelty many years ago, when they were located in Johnston. What a horrible place…read moreto work. The managers were awful people and the crap they sold was just junk from China. When 9/11 happened, I was working that day, and they wheeled a tv out into the room where all the customer service people were, and we were on the phones trying to take orders for this junk and help customers who were complaining all while watching the towers fall on tv. Just an insensitive, gross bunch of people.

The place is well stocked with every item you can think of for any occasion!…read moreYou can actually be there for a long while walking up and down each aisle ! The service is a bit slow but we had no choice but to be patient. Only one person at the register and and older women blowing up balloons . Hoping that our large order does not get mixed up or missing any balloons from our order cause our event is actually like most customers important. Last order never arrived and we did get a refund but that's not what we wanted to happen and disappoint family member . This order needs to be precise and complete and I am hoping all goes well. Let's see what the outcome will be... I will keep you posted if not! But the value is reasonable and comparable to others. They might need to get another cashier who could be faster or more knowledgeable of this store. She could have been new but the other women should have noticed she struggled and actually took over . But, order will determine if we come back in the future!!! Cross our fingers!

We went in and got a bunch of balloons for my sons birthday and asked them to fill one small…read moreballoon we got somewhere else- & that we are willing to pay for the helium- and they wouldn't do it. They had no desire to help. With service like that, no wonder they're going out of business.

I wanted to do business with a local Cape Cod business but clearly that was a mistake. Beware if…read moreyou are considering them...... I made the mistake of trusting Party Cape Cod for napkins for my wedding. I was looking for light pink linen napkins and they mailed me some swatches, one of which i selected I paid a deposit, signed a contract and thought it was taken care of. My elderly mom picked them up for me two days before my wedding on her way off the Cape. I saw them the day before my wedding and knew immediately it was not what i ordered. They had swapped out the pink linen napkins for terribly cheap polyester ones in a different shade of pink. In addition, when i called, they blamed it on my mother because she "didn't bring the swatch in for pickup". The owner Charlene was terribly rude and disrespectful and really didn't care to help. My wedding planner found new napkins, drove to providence RI to pick them up to save the day...all while i had to pay much more because of the rush. Charlene simply sat there and blamed it on my mother and was incredibly rude to work with while I was crying the day before my wedding....she couldn't have cared less. They are quick to promise you something, take your money and then bait and switch you on a cheaper product and hope you don't notice. I will say that two employees (Marilyn and Susan) were wonderful but it was clear they weren't empowered to help much or make any decisions without Charlene who was unwilling to do much. Please see the picture attached which shows the linen swatch they sold me on and then the crappy polyester product they gave us. The napkins they gave us were such poor quality that I cannot imagine anyone using them for any event, never mind a wedding.

When you plan a special event like a wedding, it is more important than ever to hire the right…read moreprofessionals for the job. Sadly, Party Cape Cod is not the company to rely on, which we discovered first hand. Within days before the wedding, the city did not allow a building permit, as they had in the past for this venue. Through no fault of our own, we were unable to use a tent. Party Cape Cod had already collected their full fee and refused to give a refund. Do you think that is fair and reasonable? Neither do I, and I'm just attending the wedding. Please don't support such shoddy business practices by dealing with this company. Look elsewhere.

purchased a Labubu for my daughter for Christmas. it was damaged when she opened it. the whole arm…read moreseam was undone and the stuffing was exposed. brought it back to the store for an exchange and per the manager they will not exchange for a new one because it's their policy that you cannot return that product. So essentially the consumer is out $20 for a damaged product. very poor customer service and I will no longer be shopping there.

I found the best assortment of Caspari napkins and products at great prices. I stocked up! Nicole…read morewas very helpful!!

Nice staff and tons of great supplies. Only complaint is 4 out of 6 Mylar balloons only lasted 3…read moredays. They said they'd last a week. I buy balloons at Dollar Tree that last for 2 weeks and more.

I went to the Hyannis store today and the employee at the checkout refused to wear her mask…read moreproperly even after my polite request for her to do so. I reminded her that there was a mandatory mask sign at the entrance and she still refused to put on her mask properly. I spoke to the shift manager by phone and she didn't seem to be bothered by this infraction. I will not be shopping in that store again and I will let my friends know that Itzaparty doesn't take the state-wide mandate seriously

This place is awesome. Here are a few pictures of the latest party decorated by Tammy and Janice.read more

Let me start by saying the girls in this place are so amazing and they make your party magical!! As…read morefor the price she works with your budget! They are the one you need to see for all your party needs believe me you will be very happy!!!!