I am not one to do reviews; however, I felt it was necessary in this instance. I am VERY IMPRESSED…read morewith Jeremy at Milton Mobile Mechanics. I had four UTVs and a generator that needed to be worked on. I reached out to Milton Mobile Mechanics, and I was immediately impressed with Jeremy. His communication regarding the work that I needed to be done was bar none. I have been in the service industry for over 25 years, and I cannot remember one person that is like Jeremy. He was very clear about the service he was going to provide, asked a lot of questions so that he was 100% prepared for the work he was coming to do, and all pricing and charges were conveyed up front. He suggested many things to me to help save me money, never an up sale on a service, it was all about me as the consumer. I am sorry, but it is VERY rare to find that these days. For example, I was going to pay with credit card so that he could get paid faster, since he is a small operation, that is important for cash flow. He told me twice that it was okay to write a check; please know I work for a large commercial outfit, checks can take up to two weeks to cut, and he was willing to wait for his money so that I could save the 3% service charge. Second, before he ever arrived, he wanted to make sure that he knew everything about the equipment he was coming to fix so that when he arrived, he had EVERYTHING he needed to complete the job, this prevents him having to run to the store to pick something up and have to come back. If the job took him longer (searching for parts, shopping for part, etc) that would have cost me more because I am paying for his time. The 30 - 45 mins (over multiple conversations) we spent talking before he came simply made him more prepared and saved me money again. He asked more questions than a doctor does! :) Now to talk about the work itself, everything was exactly what he said he was going to do, he was of course PREPARED for what needed to be done, he was neat and clean, done correctly, communicated with me while he was working on the equipment to tell me everything he was doing and even did additional checks on the equipment without me asking, because he knew I was selling the equipment and he wanted to make sure everything was ready for me to sell. He simply went over and above what I expected and didn't cost me a dime more for it.
Oh, and I am WELL outside his normal service area. Like 60 miles outside his range. Most of the time when I tell someone where I am and they don't normally work in that area; they will just immediately tell you that they don't go that far and decline the work. Jeremy never complained about, he just immediately said yes, he would come down there and was clear that there would be an additional charge for the distance. I knew going into it I would have to pay more because of this, so I had no issue with it. He even took a picture of his mileage; the time he left and shared his WAYS app showing when he left his service area to just show me that he was honest about what the trip charge was going to be. Seriously, who does this.....well I now know one person that does...Jeremy
If you ever need work done on farm tractor, lawn mowers, UTVs, four-wheelers, ATVs, Side-by-Sides, and other small engines you have to call Milton Mobile Mechanics. I promise you, you will not be disappointed!
