I hired wicked mountain cleaning for a cleaning service and was very happy with the results. They arrived on time, communicated clearly throughout the process, and paid attention to details that other cleaners had missed. The home looked fresh, organized, and spotless when they finished. I especially appreciated [specific detail kitchen, bathrooms, vacation rental turnover, pet hair removal, etc. The pricing was fair, and the service was professional from start to finish. I would use them again and would recommend them to anyone looking for a reliable cleaning company read more

Wicked Cleaning has by far been the best home cleaning service we have ever had. We are full time AirBnb owners in Big Bear and have literally gone through 4 different companies before stumbling upon Valarie and John's amazing services. Wicked cleaning is a family owned business, does a very thorough job on each visit and even takes pictures after each clean to document their work to have proof of services in case guests ever complain about something..an added value that no one has ever given us before. The Valarie and John combo assure that not only is our home clean and guest ready after every visit but they also keep an eye on inventory, make sure that small items such as light bulbs or appliances are in working order and even add an occasional surprise setup for special occasions! We highly recommend this company to anyone looking for peace of mind when it comes to their homes cleanliness and well being, especially if you are far away from your rental property. read more

Just used Wicked Mountain Cleaning for the first time today for my cabin. I'm blown away by how great this company is. I received over 20 after photos when they were finished and my cabin looks great. The communication, customer service and invoicing was top notch. I highly recommend Wicked Mountain Cleaning ! read more

I wouldn't recommend this cleaning company. They did a terrible job and were quite unprofessional.

I am saddened to write this review but my fiancé and I had a really bad experience with this company. Because we questioned their pricing, they left the cabin a complete mess knowing that we had a guest arriving in a couple of hours. It is heartbreaking to see how messy this has all gotten. They put us in a predicament all for just 25 dollars that we would have payed had things been handled differently. Book them at your own risk. read more

Horrible service. Extremely unprofessional. One of the cleaners was smoking at the front door and put it out on our ring camera. I would not recommend at all. read more

Wicked House Keeping has been cleaning our Airbnb for a while now and we are very very happy!!! It is family owned which counts for a lot (trust me)! We have went through several housekeeping companies who for lack of better words don't give an f, but this company has come through in so many ways! The communication with this company is spot on and I have had many many happy guests at my pugbnb leave with a smile, they pretty much go the extra mile and for that i am grateful! Their pricing is way better than most!!!! Please consider this small biz for your housecleaning needs up in Big bear, Big bear city, Sugar loaf area!!! They are the best at what they do! read more

Highly recommend! We've gone through a few cleaning crews, and Wicked Cleaning definitely is the best. John and Val are very responsive and their team does an excellent job. We even received photos throughout our home of the work/cleanliness that has been done. Thank you so much Team Wicked!! read more

We used this company to clean our Airbnb and we were not happy with the final result. Long story short they did a very bad job and they were very unprofessional. I would not recommend this service read more

Wicket mountain cleaning company cleaned our big bear cabin for a year. They were very respectful and kept our house very cleaned. I would recommend Valerie and her husband. read more

This company is very sincere and polite. The attention to detail is outstanding. Every nook and cranny was taken care of. You can tell they take their time and give it their all. Everything was spotless! Even the grout in the kitchen tile was spotless, I don't know how they do it but I'm definitely calling them back for future reference. They can be a little pricey but I can see that it's because they mean business when cleaning. I definitely recommend this company. read more

Valarie, John and the rest of the Wicked Mountain team have been providing cleaning services for our Big Bear rental property for several months. They are very reliable and have never missed a cleaning which is crucial when turning a short term rental. We continue to get positive reviews from guests with comments about how clean our place was when they stayed. We love that they send us photos after each cleaning with time stamps. They are very meticulous and we feel confident everything is cleaned and ready to go for the next guests. We appreciate all they do! read more

Great cleaning service They clean our 3 Airbnbs and they are a great company to work with! They take care of all our needs for the home. Thank you wicked mountain cleaning read more

I highly recommend Wicked Mountain Cleaning. They are super reliable and very responsive. They have helped me get my airbnb up and running and also give me suggestions as they know I'm a first timer. I appreciate their professionalism and I highly respect them. They leave the place clean and their prices are very reasonable. Thank you Wicked Mountain Cleaning! read more

This company is the best they are quick n reliable when needed ,we use them for our airbnbs cabin n homes all the time on these busy time never had a bad time!!! Super professional!! Also that there is this sweet guy Joseph who takes his time working to make it look great. very neat n clean company. read more

This company has helped our family's Airbnb for a year and a half all I can say is nothing but great! They are on point! We have a 5 star cleaning reviews for our Airbnb and to say less we wouldn't be able to have this with out them! They are a awesome family!! Thank you so much! I recommend to anyone!! read more

I own a house in big bear and needed a cleaning company to refreshen my airbnb and I booked Valarie and Jon from wicked cleaning and I have been booking them for the past 6 months ! they are great with cleaning, they also have a set list with their cleaning schedule and they always send photos before and after their jobs are done, I recommend anyone with a airbnb business to book Wicked Cleaning ! read more

Worst cleaning service in Big Bear. They did a poor job and were very unprofessional.

Wicked Mountain Cleaning is Exceptional!! We own a short term vacation rental in Big Bear Lake and we have gone through multiple cleaners because they have promised one thing when they started and not followed through. We have been using Valarie and John's company for over a month now and they are phenomenal! They do exactly what they say and have kept our cabin perfectly clean. They are quick to respond and always go above and beyond to make sure we are happy and satisfied. We are so happy we finally found an amazing cleaning service, highly recommend using thisWicked Mountain Cleaning you won't regret it. read more

Said they would wash certain items, then when it was time for the cleaning said they didn't have time for it and would not do it. Seems they can't handle / don't have time for all clients. Very disappointing. Would not recommend. read more

Literally the best cleaning service! Super helpful and my guests are always happy with how clean my place is because of Wicked Mountain cleaning! read more

Their team is very professional. I have been using them for almost a year and they have been cleaning for all our Airbnbs houses with a reasonable price. Every time they finished cleaning they will send us a bunch of pictures. I will highly recommend them to others read more

Professional kind and always on time! Highly recommend this cleaning service. Reasonable pricing and friendly staff!

We have a vacation rental in Big Bear Lake and have been looking for a reliable person/company to clean our place in between stays for years. I've gone through so many bad cleaners that I started to just accept that every cleaner was going to have issues. I stayed with my previous cleaner for much longer than I should have although I had a lot of quality and reliability issues with them for fear of getting a worse one. I finally got so bad with them that I decided to switch again and I'm so glad that I did. Valerie and her company has done a fabulous job. If you are not completely happy with your current cleaner, don't do what I did and give Wicked Mountain Cleaning a call. You won't regret it. read more

Great cleaning service sanitized perfectly everything was adequate and I love how clean my home always smells I had no problems with their services whatsoever I would highly recommend them as a cleaning service for up on the mountain specially if you have a long-term home our rental cabin because they are local and are available read more