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    Why Pedal Az

    3.3 (3 reviews)
    Open Open 24 hours

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    8 years ago

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    10 years ago

    I took my bike over to why pedal and my man Dustin hooked it up and got running within no time. I love the service was quick and fast.

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    Scottsdale Bike Company - Been enjoying this

    Scottsdale Bike Company

    (106 reviews)

    It's getting hard to find a bike shop in Scottsdale, AZ that will not gouge you on the cost of…read morelabor. Scottsdale Bike Co. is one of the last reputable shops standing in my beloved Town of 53 years. At other shops in Old Town, I feel the money getting sucked out of my pockets just walking in the door. Some of the smaller shops even think it's acceptable to talk down to me when I am asking about service. The Team at Scottsdale Bike Co. are my kind of people. They'll openly chat about what I can fix on my own and what I need them to handle for me. Their labor costs are the lowest I have found in Scottsdale, and I genuinely enjoy chatting for a few minutes with the service team when I have a chance to pop in to get some work done or see if they can find a part for me. If you're not getting your service and repairs done at Scottsdale Bike Co. you're throwing money away, and I can give you my Zelle if you want to throw your money away in my direction. Thank You Scottsdale Bike Co. for helping me keep my costs down as low as possible while I enjoy the thrill of the ride with my friends and family.

    Above and beyond shop and people, that just care. I wouldn't be able to say enough about…read morethe guys at SBC... gentleman, knowledgeable, friendly, incredibly helpful. What started out as a Google search to rent a quality and fun mountain bike, at an affordable /fair price, lead us to Scottsdale Bike Company. Quick call on the drive from California confirmed they had what we needed. Upon arrival they noted we were stacking the bikes in the back of our suv, and one of the guys offered his personal hitch rack to ease our load and set it up for us. After a fun hour at the Mesa bike park, we had my gfs son's personal bike break. After fiddling and realizing the severity we quickly ran back to SBC just before closing. The guys got right to work without much more than a question to see if they could get us back on the road before we left the shop. I rented a Large MTB and they offered to swap us out for a bike more fitting for the 12 year old. I said thanks, we'll take it. They then insisted I didn't miss out and sent us on our way with another bike rental. A beautiful amazing and quality full suspension MTB. They inspected each unit thoroughly. Noting one had some damage, and despite them being able to send us with it, they did not. They ensured they sent us on the trails with a solid well looked after unit. As we came back to return the next day, and pick up the bike. They did everything they could to get us running, but it being a 10 year old model (They didn't have parts on hand) they offered to help but would take time to get parts, we're just in town for a short while. When I asked what we owed them for inspecting and trying to fix it, they declined our payment outside of the rentals. True gentleman, incredibly kind, generous with their time and resources. I'd pay every penny to them for parts, service, even a purchase. Whether visiting, or a local, take a minute to give them a chance to have your business! You won't regret it. As honest as they come.

    Landis Cyclery - My new levo

    Landis Cyclery

    (114 reviews)

    $$

    I stopped by Landis because I couldn't get the pedal off my bike, and I needed to swap them out for…read morelight‑up pedals. Ed jumped right in and helped me get everything taken care of quickly. While I was waiting, Jack helped me with a bike map and answered my question about the best oil for my chain -- he recommended the one made specifically for bikes, which was super helpful. Both Ed and Jack were incredibly professional, friendly, and knowledgeable. Amazing service all around. Highly recommend!

    Very disappointing experience with the service department…read more I brought my bike into Landis Cyclery today after the rear tube went flat. I had the rear tube replaced at Landis on May 12, 2026, and since then I have only ridden the bike a couple of times. I also made a point of checking and maintaining the tire pressure at the recommended PSI before riding. When I arrived, I spoke with Service Manager Aaron and explained the situation. I mentioned that I believed the air was coming from the area of the Schrader valve rather than from a typical puncture. Aaron immediately suggested that it could have been a thorn. When I explained that I didn't believe that was the case, he responded in a very condescending manner, explaining that the tubes are "thorn resistant," not "thorn proof," and then said, "You know what the difference between something that's thorn proof vs. resistant is, right?" Regardless of whether the failure was caused by a puncture, improper inflation, or a defective tube, I don't think there's any reason to speak to a customer that way. After inspecting the tube, Aaron said that I must have ridden the bike with low tire pressure because of where the hole was. I again explained that I consistently check the PSI before riding specifically because I take bike safety seriously. He then told me, "I don't know what you want, man. You need a new tube and a new tire." At that point, I told him that I simply wanted my bike back and that I didn't appreciate the way I was being spoken to. I've attached a photo of the tube. The failure is right near the Schrader valve, which makes me question whether this was a premature tube failure or possible defect, particularly given that the tube was installed only about four months ago and the bike has seen very little use since then. What makes this especially disappointing is that my family is currently in the market for new bikes, and I had originally intended to purchase them from Landis Cyclery. After today's experience, however, I will be taking my business elsewhere. Problems with bike equipment can happen. What matters is how a business treats the customer when something goes wrong. Unfortunately, the attitude and condescending treatment I received today completely changed my opinion of Landis. I expected better from the service department, especially from a Service Manager. I hope Landis management takes a serious look at how customers are being treated in the service department. A Service Manager should be de-escalating situations and helping customers--not talking down to them.

    Why Pedal Az - bike_repair_maintenance - Updated September 2026

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