Lady at the desk and on the phone rude. Ignorant, as can be to an 80-year-old lady that just got in a car accident and just wanted to grab easy pass from the car. It's really a shame that people can be that ignorant and disrespectful. read more

I've used Whitford Towing of Exton half dozen times including longer distance tows. I can't say enough about the drivers or Jaime who arranges the jobs. The service is always first rate; prompt timing, polite and careful. My cars are such that care must be taken to load and unload. Delivery is fast. And each time there was never issues. I've recommended Whitford to others and never heard one problem. Yes, over the years I've had to use other services with OK results. There's never been one that I'd recommend besides Whitford. read more

These fucking people charged us $400 to pull us out of the dirt and back on to the highway after we almost fucking died they came to rip us off. $400 and they didn't even take the car any where. I guess actually taking us to an actual destination would've been $1,000 read more

Excellent service and extremely communicative! I was very fortunate to have Mike come from PA to NYC to pick my car up. I wouldn't want anyone else handling my Ferrari. read more

They told us $95 over the phone, then charged us $150 to tow half of a mile. I'm really sorry that some people in the world would feel good about ripping off families for a quick buck. Everything isn't all about money. It's truly sad. read more

These folks towed my family member's pride and joy to another location. Price was very reasonable and the person they sent was clearly very experienced. Price was quoted 10 days ahead and Julie who answered the phone remembered the entire conversation we had had. Although the truck arrived a little later than expected, service was still great. Would definitely use them again read more

I had an easy transition to the tire shop and my tow truck driver was very nice and down to earth! And I didn't have to wait too long either, it was an overall good experience. I'd recommend Whitford Towing if you break down or have to get your vehicle towed. Top notch customer service for sure! read more

First, Whitford Towing arrived 2.5 hours I after called, 30 minutes late from estimate. The driver asked to deliver car in the morning due to traffic. Assured me it would be there by 8:30 AM. I agreed since they were so late, the dealership wouldn't be able to look at it until day 2 anyway. I called dealership at 12:07 PM and they hadn't received vehicle. I called Whitford Towing shortly there after and they said due to snow, my car was in queue (almost 4 hours after assured arrival time) I called back at 12:33 PM and was told the car was loaded and would be leaving the lot in 5 minutes. Received a call at 2:25 from the manager apologizing that their truck was having transmission troubles and they called another tow company to move the vehicle. They offered to have the work performed at their neighbor's shop, I said I would prefer the dealership look at it. This felt odd to me since they were hired to move the vehicle from point A to point B, not to take it to their neighbor \ friend for service. I called back at 4:32 and was told the car was in route and would be there in a couple of minutes. 5:04 the car finally arrives at the dealership, over 24 hours after pick up. read more

Do not use this service. They are terrible and their dispatcher Mike will lie to you and leave you stranded in danger on the side of the road for hours and hours and hours. Mike's priority is ensuring payment from your insurance company, not your safety. No matter what Mike tells you he will not dispatch a truck to your car until the insurance company has paid him. Mike lied twice to my AARP representative and when I finally called him directly after two calls to AARP and both of AARP's promised pick up times had expired Mike told me he was not sending a truck until he was sure they would be paid by AARPs Allstate Insurance Company and my problem was with Allstate not with Whitford Towing. This is absolutely unacceptable! No stranded motorist who has called AARP roadside assistance twice relying upon Mike's promise to the AARP representation to arrive in a certain set amount of time is in any position to know Mike has lied to AARP about the time promise and actually is refusing to send a truck because some reimbursement paperwork from Allstate has not yet been received by Whitford Towing. Nor would any stranded motorist even know who or what number to call at Allstate or what form had not yet arrived at Whitford. Clearly, Whitford doesn't give a damn about you or your situation. read more