I am frustrated every time I leave this car wash as they consistently provide low quality service…read more As evidenced, I attached photos from three different visits. I have never left satisfied with the cleanliness of my car, including the time I paid for the $85 detail. I finally talked with a manager, John, and his customer service was as abysmal as their car cleaning abilities. He said the $25 car wash only allowed for up to five minutes of vacuuming, and thus, I received the appropriate level of cleaning I presented him with (very poor... I still had noticeable chunks of dirt in my cupholder, for example). He continued on to tell me that if I wanted my child's car seat vacuumed, even at a basic level, I needed to pay for the detail service. I will not be returning. Thanks, John, for solidifying,my very poor opinion of the car wash and of your customer service.

After posting an unfavorable review (back in March I believe), I returned today to get my truck…read morewashed again. I was met at the door by the manager who was aware of my previous experience and wanted to make it good. He had the team give the truck a very good workover and did not charge me for the service. This is good customer service and the service I have been used to for many years with University Car Wash. I will continue using this service on both of my trucks. BTW - the truck does get washed regularly and in May received a 180.00 detail. We just use it and it gets dirty.

Went for my first time today, my car was soooooo dirty! Honestly best wash I've had with it being…read morequick, way better than super start car wash, soapy joes etc. HIGHLY RECOMMEND!!!! I ended up signing up for the monthly car washes, great experience.

The staff there was always kind. However recently my truck was damaged going through the car wash…read more I've been in contact with the manager and the regional manager and god knows who else. Now I'm getting no response on the damage done to my truck. Which was caused by a direct result of going through their wash. The manager tried telling me it's a common problem and that it was not their fault if the chrome on my door handle was loose. BUYER BEWARE long story short this car wash is trying to dodge me to not be liable for damage. MIGHT BE YOU NEXT. I CANCELED MY MEMEBERSHIP I SUGGEST EVERYONE DO THE SAME.

The service and location is fine, and the vacuums are decent. I like that they have an air blaster…read moreto get in the spots the vacuum doesn't fit. There was only one employee visible and he was pleasant. I used a free coupon and it rained that evening so I cannot speak to the value. I didn't get an air freshener, and that is worth a star.

Best Car Wash I've ever been to. Steven and Wendy were…read morehelpful very knowledgeable. The site is beautiful very clean and upscale. I will see them again next week.

Edward is FREAKING RUDE!!!!!! He was nice when you don't have problems and trying to buy membership…read more but as soon as you do he is AWFUL!!! He cuss you out! Yell at you And he DOES NOT have any customer service support whatsoever! He just yap and yap and yap and don't ever listen! I had to tell him just shut up man and listen! I would NOT EVER COME BACK to this location again! If I could give negative stars I would. Canceling membership is a nightmare too! They just told you to go to the app and do it giving you the run around and just can never fix it! Oh and things are always broken! Vacuum never work, and they only put so many solutions out there you have to wait for your turn and trash is never emptied and always bees or flies and mosquitos around all the time!

If I could give no stars I would . Went to get a car wash and have used them before in Lake Worth…read moreTx. This was closer to downtown Ft Worth and wanted to get a basic car wash. The young lady at the cashier offered me two options for a car wash $22 and $27, when I asked her about the $11 car wash she said they weren't offering that today and I said I wasn't going to pay that for a single car wash she bye than and shut the window. She did the same to the car in front of me. Horrible service. Won't be heading back there again. Too many car wash choices around to be treated in such a manner.

Whoever bought this place needs to give it back because it's just awful now. I used to be able to…read morecome here for a rinse off for $4, and whenever I needed I would get the $8 version for a better clean (which actually did the job.) Today I went and paid $18 for some water and a brush to glaze over my car and leave so much crap on my hood and roof of my car. And the dryer doesn't even try to do its job correctly, only quickly going over the car.

this place sucks ass I just came from there paid for the $18 deluxe and my car literally haven't…read morelooked like it been touched 0/10 DO NOT RECOMMEN!!! today is 6/18/26 7:30am

Had whitewater membership for a long while and have my go-to locations already set, was running an…read moreerrand and stopped by here and 11/10. Person on "bug scrub" was GREAT! Adding this location to my lists!

Well.. well.. where should I start?…read more We went to get our carwash around February 2nd. And we got rear ended inside the carwash!! The person behind us caused some damage but she ran!! But this is all because they STOPPED THE MACHINE MIDWAY!!! And we stayed there and got hit! So we had to wait for the manager which is Sofia her name!!! VERY VERY INCOMPETENT!!! She's wayyy too young and has no authority whatsoever. She never knows anything! Can never provide us with any answer. It is now a month later and nothing is solved! At first didn't want to take responsibility. They said we will treat it as hit and run.. well.. ITS NOT!!! It happened INSIDE the wash because they TURNED OFF the machine!! so a week later they said they will cover it. And then a week after not.. and now they said we'll have to do it and they will send us the video of the person that hit us and their license plate so we can go after them.. again!!! A MONTH LATER AND NOTHING!!!!!! The damage is literally worth $200 and we have the highest membership monthly with them for $30 so they rather lose customer for life which it's only 6months and we will stay than cover $200 worth of damage! And we even told them, just credit our account $200 and call it done. Fair right? But no!! At this point I will just sue them and bring them to court for this. Definitely will not be back there!!

January 21, 2025 I've seen this spot a few times while…read morerunning errands and decided to finally take my car in, but first I asked how much it would be. It was $50, so I decided to have them work on my car. My car really needed a car wash and interior cleaning because it was a mess. I wish I would've had pictures and a video of how it looked before. The entrance is a slight left from the gas station. As you enter the gas station there will be a sign which I took a picture of so you can see what I'm talking about, and you drive on in, and they will take care of your car and leave it looking stunning. They had a chair and a stool to wait while your car is being washed, but I believe they may give you the option to pick up your car if you don't want to wait outside. The service I requested was the basic hand wash and vacuum. 10/5 Fredy and his staff were polite, friendly, efficient and did an amazing job. I was impressed by how good the car looked. It looked like a brand-new car and smelled so good. It had that new car smell but with some sweetness to it and boy was I loving it. Their prices are definitely more affordable than a lot of others I've inquired quotes for, and they were all over 160, so this spot is definitely the most affordable by far and they do a phenomenal job. I was so ecstatic to see my car and still am while I'm writing this up. My husband complimented their work and said he thought it wasn't my car due to how shiny and good it looked. He also said it looked like a brand-new car and was impressed by their work. I highly recommend you give Fredy's hand wash and vacuum a try.

My second time going, and it's the best hand detailing I've ever received. They cleaned down every…read moredetail and my car is left shiny clean and smelling amazing. I also appreciate that there's never really a long wait, they work efficiently and are really friendly. Will definitely be back!

Superstar Car Wash, more like Ghetto Super Star Car Wash. Lol. Let me explain, They had a friendly…read moreCar Wash Attendant but, she was really unenthusiastic about her job. Then, the Car Wash Attendant was supposed to be assisting me drive up but, he had a scowl on his face. I guess, I wasn't driving up at the right time. It was my first time here so, I was a bit unsure. The Car Wash was $10. It did, an okay job, better than I expected but, there was still a lot of residue on the hood of my vehicle. Personally, it was not worth the money you pay. I paid the money because I was in a bind. They do have lots of spaces available to clean up your car. There's a place to put the clean Towels and the dirty Towels away. The Towels are Microfiber and they are in pretty nice condition. The Vacuum has a nice nozzle but the suction could be better. You can also air up your tires for free. Windex is available in a spray bottle as well. My Suv did not come out completely clean but they do have nice perks, such as a Mat Cleaner, Microfiber Towels, free Vacuum, free Air pressure and Glass Cleaner. If you have $10 to waste, then come here. If not, head to the next Car wash.

I just paid $21 for this?????? There is dirt all over my car still, bird poop, disgusting wheels,…read morethis car wash is not worth it at all! I should've taken the time to do it myself

DO NOT get your vehicle washed here. They'll damage your vehicle and unless you notice the damage…read morebefore you leave the property, they won't file a claim. I don't know who goes over their vehicle with a fine toothed comb before they leave a car wash, but I guess I'll be that person from now on. They scraped my rear spoiler, rear roof, and made three dents in my roof. You've been warned!

Do not use this place. Equipment malfuction damaged my truck and owner refused to pay for repairs…read more I was told only after getting 4 estimates he would only pay the deductible through my insurance as they are not insured for damages. Not insured?

Came here for a second visit, first one was questionable; second one the inside was dirtier than I…read morebrought it there and someone stole money out of my center console. Just a few singles intended for tipping, but still very disappointing. Outside looks good, just won't trust them again. Car washes aren't what they used to be, best do it yourself and save $35...

I have gone to Red Carpet since 1993. A little pricey but they always did a good job…read more Over the last year or so they have gone downhill. Went today and asked for the Manager's Special, plus mats washed and back of SUV vacuumed. They were fairly busy and I had to wait quite a while in line. When I got the car back and started to drive off I noticed the mats had not been washed-which I paid extra for, there was debris under them, there were drips all down the rear window, the inside was haphazardly wiped down, and the back had not been vacuumed, which I also paid extra for. I should have gone back and complained but I was short on time. The cost: $38.99. I will be looking for another place.