I commissioned a full rust repair & respray on my wife's convertible, whilst away in the southern hemisphere.
We agreed terms face to face, I agreed to drop off the car a few days later.
IMMEDIATELY, the hourly labour rate went up £25, vat was added ( none previously) & timescale increased. A holding deposit of £1000 was now required since " we don't work in arrears"!
We hadn't left, so I queried all. Rate was reduced (( a mistake), vat was removed ( an error) timescale reverted- I wanted the car ready on my return.
I paid the £1000 under duress.
24 hrs later, whilst still heading south, another payment was demanded. I queried how much labour possible in 24 hrs-& requested pics.
Photos then sent showed utter vandalism with the interior torn out ( no need for an external respray), door handles & rear bumper off.About 3 hrs work - mostly not needed. I declined to pay more until my return.
The car was pushed outside and left to fill with water.
We visited on a working day once back- ( no one there- all locked up) to find the car soaked, stripped, most parts missing. The CD stacker , electrics & speakers were submerged in the sodden boot, with limited trim. I felt Phil White intended to hold us to ransom, so family arranged the car to be snatched.
Once home, I requested keys or I would include locksmith costs in my Summons. Eventually supplied. I asked for all the trim- which was dumped ( by arrangement) outside the Unit. I asked for £750 back- eventually paid.
I made clear, throughout of my exact timescale for proceedings; that I knew of previous Judgements & that I intended to enforce- possibly with other unpaid CCJ's.
When sorting, we found the manuals & service history floating in the back. Ruined.
I cannot begin to describe how I feel about Phill Whites Coachworks- which appears to be a massive con to attract funds. numerous weekday visits to site I only found anyone there on 2 occasions, when we met, & when I delivered.
I subsequently found an honest bodyshop, who have done the job asked, in the agreed timescale.
Having read this be under no doubt. If you have doubt, '0h,7,3,9,1 Seven, zero, three, 0,0,4 will make contact, & we can chat. read more