This garage is awful.... I phoned the garage for a quote for some work on an MOT failure and they estimated approx £160 to fix but with some uncertainty with a certain issue. When I took it to the garage I was then quoted by a 2nd person at approx £250 at least without fully knowing what the problem with the issue was, clearly a lack of communication here or a chance to rip me off ! I then suggested that they focus on the issue that they didn't know about and let me know a firm price for the works.... They didn't do this for free, knowing they may get some work out of me they charged me £30 just to look at it so I had some thoughts that this garage is certainly taking me for a ride... After agreeing yes I would like a firm price and to know fully what the issue is I left this with the garage. After having a look I received a phone call to say that my cylinder was leaking and this needed to be replaced plus replacement of the other parallel wheel. They then totalled the amount with this added work at £450 300 quid more than the original quotation... With shock I put the phone down and said I will pick the car up ASAP, this was clearly a rip off !!
To prove a point and my incline that the garage was taking me for a ride I then went to another garage to quote..... This garage quoted me £180, parts, labour everything included ! I found out later that the only thing to do with this supposed leak was to adjust my brake shoes/pads so it stops leaking... I know have a full MOT !!!
This is £270 difference and the garage was prepared to rip a customer off that much. I want to make customers aware this garage is an absolute rip off and they should not go there !!
Awful, awful customer service and clearly out to take people for a ride, they have lost a good customer being in the motor trade myself buying me selling cars !!! read more