I can never figure out why a business providing a service does not return calls from people needing…read moretheir help. Is business that good? But, I'm kind of glad it took three calls before I reached someone at B&B Appliance Repair. It wasn't an emergency, but had it been, they would have been out there the next morning. Instead, the owner coordinated with my tenant, and the stove was fixed in a timely manner. The bill was sent via text to me which allowed me to stay home and tend to other matters instead of driving 60 miles to Winchester. I own a duplex which means I have double the number of appliances. I know who to call next time one needs repairing. And I'll bet anything, I'll have to call just one time.

I was at a loss as to who to turn to when my Maytag washer- only 1 1/2 years old - stopped working…read more So I went to YELP, which I have turned to many times before and have always been satisfied. I reached out to B&B Appliance. They reached back out to me within 5 minutes and asked when I would like them to come. They were upfront about the cost for coming and when I said tomorrow, I was shocked to get a reply saying no problem. They said between 8:30-9 am and they arrived within that window. It took them no time to find the problem. They had to order the part and said it should be in by Thursday, and they would call that morning (today) with an ETA. True to their word a call came in early, and we were told between 11-1. Once again, they came in the time quoted. They talked with my husband for a while and discussed the type of issue we were having, saying it was not the first time they had to replace that same part in a Maytag. My husband was very satisfied with them. Rest assured if we have any future appliance problems, they will be the people we call. If you want a reliable company, who says what they are doing and takes the time to explain what happened, then call them! My husband and I are both very satisfied with the service we received. THANK YOU, B&B! Great work and Great job.

We've called Keith's Appliance Repair every time we have an issue with any of our appliances. He's…read morealways very responsive and has gotten everything running properly again. He has great advice on keeping things running and in in order. We've been very pleased with his service.

It took Keith a few days to get here because he's so busy, but he showed up on time for our…read moreappointment and fixed my washing machine. It didn't take him long and he charges a fair price. I detest how we have a throw away society nowadays and am so glad my ten year old Maytag could be fixed. We need good repairmen like Keith. I was very pleased with his service and highly recommend him. I hope I don't need him anytime soon for other appliances, but will definitely call on him when I do. --Kathy Kehoe, Strasburg

Highly recommend. They diagnosed my issue with my oven, took the time to explain the issue and…read moreeducate why it happened. They were honest and forward about cost.

I called another company about repairing my refrigerator that wasn't cooling below 50 degrees. The…read moreperson on the phone didn't seem to understand the problem leaving me with no confidence in that companies competence. I called Estes, Sam (owner) answered, listened, gave what he thought the problem might be but assured me that whatever the problem was he could repair it. He gave me a window of arrival time that afternoon saying that he would call me when he was on his way. He called, arrived, took a few minutes to check the refrigerator and gave me his diagnosis. It was a relatively simple problem which he repaired in about an hour. While he was working he explained why that problem happened and recommended that if it happens again within a few years we should consider replacing our refrigerator with another brand. He explained why he suggested not replacing our refrigerator with the same brand due to it's inherent design deficiencies. Sam was extremely efficient and when he gave me the bill I was very pleased with the fairness. I can't say enough positive things about Sam and Estes.

This is by far the best maintenance repair company in northern VirgIndia. I can't say enough about…read moreRob Zafari. He's knowledgeable, trustworthy, and will go the extra mile to make it right. He's incredibly responsive too . Trust me, this is the company to call when you need appliance repair.

Responded to my Yelp project extremely fast and I was able to schedule through Yelp. Very…read moreconvenient. The tech brought the part in anticipation so it got fixed quickly in a single visit.

Requested service for freezer. Appointment made for 2 days later in afternoon. David did not show…read more After an hour called number given. No answer. No answer to 2nd call 30 min - 1 hr after first call. No response to this date. Bought a new freezer over the weekend.

From the owner: Small business with over 10 years of appliance repair and installation experience. We also provide…read moreresidential plumbing and electrical services! Give us a call today!

Scott (who answered his own calls) went out of his way to respond quickly to check the washing…read moremachine at my rental house in Harrisonburg--at a time when others were having me wait a week, two weeks, three weeks. He came at the appointed time and diagnosed the problem (I was not there; my tenant was.) He called me later that day to discuss it with me. Since it would be an expensive repair for an inexpensive, older unit, he suggested I buy one rather than have him (or anyone else) fix it. He also explained carefully what was wrong. He was always very pleasant and professional. It's hard to find a workman who communicates so well and so quickly! I can't imagine how any experience with a repairman could have been better, especially in this post-COVID world. I will be hiring him any time I need help with an appliance!

Clovis from Dr.Appliances just fixed my dishwasher which was shorting out and throwing a circuit…read morebreaker. I made the appointment, Clovis arrived on the day/time as promised and he identified the problem. Replacement of the connector was done and the control panel was also ordered and replaced a week later on the day and time as promised. The quality, efficiency, and on time delivery of service and parts was excellent. Cost was reasonable and with no up charges. I highly recommend Dr.Appliance and Clovis who was an absolute pleasure to deal with. A great value.

I will never use them nor would I recommend them to anyone. I contacted them via Yelp messages…read more Knowing exactly what I need to repair the oven part of my gas range. I needed an igniter. So he comes and charges $99. And it would go towards the repair if decided to move forward. He comes and takes about 5-10 minutes and tells me it is the igniter and it would be $347. for total. I already had done my research and know that the part is $35 and I could pickup from a local appliance part store in Montgomery County. Or order directly from Whirlpool for under $50. So when I asked him how much is the part, He said $149. Then I asked him if he had the igniter already or would he have to order it? He said he's prepared & has it in his box. I had then asked him to see what it looked like. That's when he tells me " I cannot show that to you, I have already told you too much information about it." That's when I put an end to it. I will not put up with shady business people, businesses allowing this. I paid the $99. As first agreed and told him to get out of my house. He is an older man that needs to realize that people ( no matter the gender or race of their clients, potential and now-Never). Do not assume that the general public do not research before they reach out to you from online!!!!! The only good thing I will add: The early on communicating about eta arrival. That is the only thing he was good about. And he used my paper towel on the counter, and left the dirty used ones on my counter. The nerve! I would have NO stars, if allowed. So this is the only reason why it has a one. I shouldn't have even paid the $99. In my opinion due to the whole dishonesty. But he was in my house already.

After considering bids for a dishwasher issue we were having we had Sunny come out and take a look…read morefor us. What drew me to Expert Appliance Services was their stellar rating here and customer satisfaction. Everything was quick and efficient and the problem for now appeared to be minor. I appreciate the effort Sunny took in coming out and helping us. In the future we will definitely come back to the company for when it necessary to help us fix whatever may break next!

Expert Appliance Services is hands down the best appliance tech firm in the DMV area. Honest,…read moreknowledgeable and reliable. I have used them on a number of jobs and they have exceeding expectations every time. Look no further.

Mike was able to schedule my refrigerator repair appointment quickly. He arrived on time,…read morecommunicated clearly throughout the process, offered an honest price, and was very professional. I highly recommend his service!

Easy to get ahold of and schedule a repair, quick to show up and got me fix in a matter of an hour…read moreor so. Quick diagnostics and repair and for a fair price.