Recently a sprinkler pipe burst in my garage that shares a wall with our living room causing water to severely damage drywall, paint, and flooring in our living room. On a word or mouth recommendation I contact Matt from WhiteHouse Builders and I cannot explain enough how glad I made that call.
Within hours of contacting and speaking with Matt directly he showed up with his project manager Tyler and group of guys to quickly assist. He immediately began to take pictures of the damage, take measurements and reading on dry wall saturation, and then quickly got to work and cut out the saturated drywall pieces to mitigate potential greater damage and prevent mold.
Matt then explained the entire process of working directly with our insurance company to ensure that restoration caused by the water damage would be taken care of promptly, professionally, and to the highest standards. Matt and his crew were literally with me every step of the way and made it so easy to not have to deal with an adjuster and/or numerous companies and vendors to complete the damage mitigating and restoration. Matt and his team were the only call I had to make; he and his full team were able to address every aspect of getting my home back whole again.
The day the adjuster came to our home Matt and Tyler were there to meet and provided the insurance adjuster a detailed assessment and estimate to remove all damaged, and to complete the entire project which included re-painting all downstairs walls to match with new paint, and the removal and installation of new flooring downstairs. Honestly, the Insurance adjuster was impressed and no doubt as a customer it was extremely valuable to have Matt and Tyler there to advocate for us as the homeowner in making sure that corners were not cut and the insurance company was not just going to cover the minimum.
When the restoration began the crew was professional, punctual, and workmanship was beyond my expectation; have to see before and after pictures to appreciate the awesome work. My home no doubt was a small project for WhiteHouse Builders, however, I appreciate the attention they gave to my wife and I, which was beyond my expectations. It seems like every day Tyler and/or Matt were checking in on us and giving us updates as the project progressed. Even after the project was complete a cleaning person was sent in to tidy up the dust. Even when all work was complete Matt called us to make sure we were happy with every aspect of the work that had been completed.
With a single call to Matt and WhiteHouse Builders they made a very stressful ordeal seamless and painless. For my project WhiteHouse Builders handled everything in house with trusted professionals. This included a water mitigation crew, demolition crew, painters, plumbers, and floor installers with flooring that was taken care of and chosen through WhiteHouse Builders in house flooring company.
Again, Thank you Matt, Tyler, and your entire crew. I couldn't be any happier with the process and the finished product that you all provided. I can not recommend you guys enough and will call WhiteHouse Builders first if I ever need any upgrades or work done to my home. read more