Exceptional Care from People Who Truly Care!…read more
I want to give a special shout-out to Amanda, the dental assistant, and Angela, the office administrator, at Westchester Gentle Dentistry in Port Chester, NY. These two women are truly exceptional, and they deserve recognition for the difference they make in their patients' experiences!
I spent over an hour with Amanda during my initial Invisalign appointment, and I cannot say enough wonderful things about her. I am insanely sensitive when it comes to dental work, and I can be extremely nervous and uncomfortable during dental procedures. Amanda was an absolute angel. She was so calm, patient, gentle, and reassuring throughout the entire appointment. She never made me feel rushed, never made me feel like I was being difficult, and was so attentive to my comfort every step of the way. She took her time, explained things, and made sure I felt at ease. She is incredibly knowledgeable and explained every step. She went above and beyond what I would ever expect, not just by doing her job, but by genuinely caring about how I was feeling throughout the process. That kind of compassion is something you simply cannot teach. It comes from the heart, and Amanda clearly has it.
And then there is Angela, the office administrator, who is just as wonderful! She is consistently kind, friendly, helpful, and accommodating, whether I am in the office or calling with a question. She makes you feel like you matter and that your concerns are important. Unfortunately, so many medical and dental offices have staff who come across as rude, impatient, or dismissive, leaving you feeling like an inconvenience rather than a person. Angela is the complete opposite. She is a breath of fresh air in a world where genuine kindness and consideration can sometimes feel increasingly rare. She goes out of her way to help, makes things easier, and does it all with such a warm and personable attitude. Every interaction with her has been positive, and that consistency speaks volumes about the kind of person she is.
Amanda and Angela, thank you for being the kind of people who make others feel comfortable, valued, and cared for. You are both such an asset to this practice, and I hope you know how much you are appreciated. Westchester Gentle Dentistry is lucky to have you, and patients like me are even luckier to have found you!