I booked an appointment over a week ago based on a referral from a friend. Well I show up…read moreFor my appointment and put 3hrs worth of time onto the parking meter outside only to find out they don't have any record of my appointment? No workers and no manager and no way to honor my appointment. No apology - nothing ! DO NOT GO HERE. What a joke - big salon and 1 employee ? They are obviously not going to be in business long.

Eyelash club seemed like a good deal until they permanently ruined my eyelashes…read more I was a client for 3 years. Until the recent months when I was beginning to develop a SEVERE allergic reaction to their glue. I was going to the "manager" Nathania. She was constantly defensive and not willing to help or when she did she seemed super undereducated and not well trained to handle such situations. She instead of looking into glue she was using she would ask me if I had changed my diet........ I have never in my life heard of that. I stayed consistent and always took pictures (I'll attach all of them) for Nathania to see what I was experiencing at home after fills. She never seemed too bothered so me being again a client for 3 years I trusted them. My lashes got worse and worse to the point where my eyelids were so swollen and puffy, I couldn't stand it anymore. I finally got other opinions and it was then when I decided to finally cancel my membership. I had just paid my monthly fee when I decided to cancel it and I went in for a fill with Nathania, she was so rude and dismissive she treated me so rudely and poorly, she refused to hand me the iPad in which we rate our service and again was just plain our rude. (Also to clarify!- I was cancelling my membership after a convo she had with me of maybe taking a break and see if that helps then coming back, so obviously I didn't want to get charged while I was taking a "lash break", I figured I'd go since I decided to take a break after I had already paid the month but after this rude experience I had with her after taking her advice I knew I was not coming back, and also me still giving eyelash club the benefit of the doubt but now knowing it was their negligence and products giving me allergic reaction and PERMANENT damage and BALDING OF MY LASHES) I could not believe I had spent thousands of dollars on a company that wouldn't reimburse me for one month of service knowing all of the issues I have had with them and still trying to stay with them and work on getting my lashes better. I run a retail and salon store myself and I know this is no way to treat guests, I do the right thing and hold myself and my employees accountable. I would make things right with my client if it was my obvious negligence. I know the eyelashclub menbership is cheap and tempting but if you care about your lashes and you want to support a business that truly care about their clients THIS IS NOT THE PLACE FOR YOU. Let my bad experience save you from having a bad one also. Plus the girls are always constantly complaining about Jason the owner, they air out all of their issues and it's such a toxic environment. They talk about how he overworks them and is super cheap, how he doesn't like to spend money on supplies and their hiring is a mess as well. They would constantly complaint about how he was too cheap and inconsiderate about investing in receptionists. So your "1 hour fill" for $100 turns into a 40 min fill because they keep walking away to answer the phone even with receptionists that again the girls would complain Jason didn't train right and would have to run and help them. As a client I should never hear the issues of a business and I do believe I deserved atleast the last month reimbursed since I didn't go for the full month and I had given it more than enough time to fix and help heal my lashes. I have waited a long time to leave this review and from business manager to business owners, teach your girls how to handle escalated situations like this, accountability is everything in a solid business as well as word of mouth advertising, I referred to many girls to eyelash club and was super loyal. Also make sure you hire people that won't bash and bad mouth you in your own business. If you're looking for a solid eyelash place, THIS IS NOT IT. Who knows if my issue was every escalated but I hope by reading this you save yourself and spend a little extra on a good lash service. As well as support a business with integrity. Shame on you eyelash club, shame on you Nathania, and shame on you Jason.

Beautiful space and incredibly clean. Julie(Julia?) did my…read morenails and did a pretty good job. Pedi and mani + gel in both. A little bit of bumpiness in two of the nails; idk if that speaks to the quality of the gel or the technique of application.

So quick and did a great job on my nails! The drinks could be better and served and presented in a…read moremore upscale way, the design of the shop is beautiful. I came in thinking I would have a fresh drink with my nails sounded very alluring but it was not what I expected. However, the nail tech was super fast and efficient and did a very good job.

If you want your kitty pretty, you need to book an appointment with Juliana! Booking was super easy…read moreand she is open on Sundays! She's very easygoing, her space is clean, and she has some serious waxing skills. You hop up on the table and next thing you know you're done. Do yourself a favor and get the jelly mask after your wax. Very soothing after you've had your hair ripped out by the root. Lol See you in 6 or so weeks, Juliana!

Juliana is fabulous with skills and her clients . As a…read moreclient who loves her but has left the area , I will miss all that she does for me . Attention to detail is amazing and I am always left happy and smooth !!

Came in today for a pedi with a Cathy and she is just so sweet and nurturing…read more Definitely attends to the details for your request and vision. Mia does my nails! :) I cannot get enough of this beautiful nail spa. Thank you, XXO

Getting nails done is supposed to be a relaxing experience! But the Upsell is insane. I'm tired, I…read morejust want a mani pedi stop Manipulating me like I never been to a nail salon before lying why I should do this or that. I know the different products and I don't want those, just be nice whatever service I'm getting. Stop treating your customers like We dont know NAILS. We are paying and they overcharge, this is a treat for ourself not a necessity so Customer Service should be first not your reasoning to pressure clients. I came in, knew what I wanted. But God forbid you don't want something they suggest. The ladies told me to sit down and Two men did my nails. It was not pleasant. They were rough and one grabbed my ankles while the other grabbed my wrists. Just go to Scottsdale. There are so many nail salons, women want a peaceful luxurious experience for over $100 not some cheap thrill. And They charge $15 each for polish removal even though the polish was almost off beforehand. Then their polish is old and mediocre. UNPROFESSIONAL

I've been seeing Carmen and Josefina for over six years. Really happy to see them again. Work is…read morestill great. Lashes are amazing.

Carmen is probably the most skilled, professional and passionate about the lashes she creates…read more You get excited as much to get a full set or fill as you do to just visit and see her abs her AMAZING spa! Of you are seeking the BEST, you have found your new lash tech and your new 'HAPPY PLACE'

I did my first lash lift with Bella and love the results!! She is amazing and so professional,…read morecan't recommend her or her services enough :)

Bella has been doing my lashes for years! I would never go anywhere else , she is absolutely…read morefantastic at what she dose!! It's also a MAJOR plus that she is one of the best humans I have ever met!

I am often in town to visit my Best Friend in Chandler and happened to find this place so I made an…read moreappointment. My first impression as I was greeted with a warm smile by the receptionist, I believe her name is Diana. The place looks really clean and modern. My nails were done with Q and she is the best, love my nails and price was very reasonable. Definitely would come back next time I am in town.

Love this place, great service and nice technicians. Enjoyed both manicure and pedicure.read more

I am super happy with eyebrow Zona! The threading was very professional and left me with clean…read moreeyebrows to start the new year. My technician, Rima was super friendly. She discussed with me the shape and confirmed that everything looked great to my liking. I also liked that she had a menu with pricing of services that I would consider for next time. The boutique is super cute and had jewelry and clothing that could be purchased as well. It was an upbeat atmosphere with top 40 music playing softly. I will definitely be back!

Just left this place. I knew I had to leave a review. She was gentle and friendly !…read moreMore importantly had me looking better than when I walked in. My eyebrows look great and she took minimal hair. I will be coming back !