Wide variety and the staff (Nick and Austin) were attentive! Overall, the value for our items was…read moregreat.

I need a pair of shoes for a birthday present, I had been unable to find the right size at all. The…read moreassociate Paul informed me he could special order them and shipped them to my house. I ordered the shoes on Friday, and they were delivered to my house on Suday before I returned from my trip on Monday. Thanks for making a birthday special.

Last two times I was in this store they had the same special going. Buy one pair of shoes get half…read moreoff the second pair. Some shoes are excluded. The shoes are displayed on top of shelves with all the boxes of shoes in that style below the shelf. If you're lucky you might find your size. It's hit or miss. Staff were friendly and helpful while I was there. The shoes they carry are athletic and casual styles. They are well made shoes that are super light and comfy. Prices were reasonable. They carry shoes for the whole family. Men, women and kids. They styles were modern and they had a nice variety of styles and colors.

my experience buying a pair of pickleball shoes took over 45 minutes at the register. I took them…read morehome and wore them once, to realize they didn't actually fit well. I returned a few weeks later and was told I can't return the shoes because I wore them. how else am I supposed to figure out if they work for me or not? It says on the receipt I'm able to return them and they refused me. Unprofessional And incompetent

I went in there once to get some boots I saw in a magazine. Staff was not helpful. I felt I was…read moreinterrupting their one break from the Christmas crowds. The next time I went, it was a complete change! All I needed was a pair of comfy loafers to wear at work. What I got, with the help of a nice sales lady, was a pair of super cool driving shoes that still get compliments months later. And on clearance! The next time after that, I got a pair of shoes for my brother, with the help of an equally helpful sales guy. I felt like he was putting himself in my brothers "shoes" to help figure out what would be most stylish and multifunction. And what I got was a pair of dress shoes, good for a wedding or big meetings. On SALE + a donation to Soles4Souls! Well done, Cole Haan! Way to change my mind. Go there because you don't know true comfort until you own a proper pair of driving shoes.

I love shoes and Cole Haan makes me forget about all the other pairs waiting for me at home…read more Someday I will build a closet worthy of my shoe collection. In the meantime, I will come here add new friends to my collection then go home to rearrange my house for another box. But this box gets one of the golden spots in the closet while another pair gets downgraded to being jammed to the dusty space under my bed...

I came to this location just to browse. I figured I was in the area, so I might as well take a…read morelook. I checked out the kids, womens, and men's shoe sections, all of which were having pretty decent deals if you were in the market for shoes. There were a few associates that came up to me to see if I needed help or assistance. I checked to see if there were any shoes that caught my eye. There were a few, but I decided to wait to see if they'd come down in price. The store was organized and clean.

Love this mall they need more bathrooms and bigger cafeteria and the staff is very nice and…read morefriendly and knowledgeable they need to upgrade everything so important and amazing and remarkable unbelievable remarkable unbelievable i love it so much they all deserve raises hugs thank you for your service to the community I appreciate it so much hugs From Lauren

Good selection! But waited at counter for awhile to check out. Others waiting as well and we joked…read moreto grab a ladder and someone would run up real quick . I'd say just work on the customer service!

Just walked in two people working the one at counter didn't even acknowledge me so I went to try on…read moreshoes girl walks by still doesn't ask if I need anything. So other employee walks out of back room and walks by me still no acknowledgement. So I left to go to New Balance to spend my $100. Thanks for the terrible customer service. Peace.

I love the new lighting they have added to this location, it feels much brighter than before…read more Everything was displayed nicely with enough room to walk around. I appreciate the sales were easy to see on the racks and there was plenty of stock to choose from. For a holiday weekend, I would have liked more sales. It felt like a regular day in the outlet. My friend did find a few good pieces at a good price though. The staff was friendly

This location was clean, organized and surprisingly very well priced. I needed a new pair of shoes…read moreand was happy to see they still have great shoes for around $40.

There were three people working (maybe an overstatement!) and it was like pulling teeth to get some…read moreassistance! The older woman had a very patronizing attitude! We almost bought a couple of pair because I tried some Cumulus 25's I really liked! I told my wife I didn't want to spend my money here!! Amazon here I come!!

The selection is quite limited here, but the quality seems to be good. The sales associate was very…read morenice. She offered me a real pair of socks to try on shoes, instead of the flimsy pantyhose style. She also explained the dilemma of wearing cotton socks with sneakers. I explained that the inside ankles were just being destroyed almost instantly in my new sneakers (not from here). She told me that she sees it all the time. The cause is the cotton rubbing against the fabric of the shoe when walking or running. This was the best advice. So, the next time you think you are doing yourself a favor by purchasing $20 running socks from s specialty store, don't do it! Lesson learned. I found a great little pair of sneakers for walking/jogging that will be super light weight for travel. So far, I'm excited for my new purchase.

Came in to look at the shoes the other day. The store is located at the St. Augustine Premium…read moreOutlets. I really like this store because the shoes they carry are very comfy to wear. This is a pretty big store that sells both ladies and men's shoes. The shoe sizes are clearly marked on the top of each rack. There are spots to sit down and try on shoes and also full length mirrors which I really liked. The staff came over and greeted me after a bit and asked if they could help me. I was good looking on my own. Each pair of shoes is in a shoebox with the style, size and price marked on the end of the box. There was a sale going on which was clearly marked on a sign on top of the shoe racks in several places. There is a clearance section at the back of the store all along the back wall. If your lucky you might find yourself a good deal.

Incredibly kind and helpful people! Comfy and trustable shoes. As a quickly stressed out person, I…read moreusually dread shoe shopping, but they made it easy! :)

If you want to find some nice shoes at a good price go for it but for the service if I could give…read morethis place a ZERO! I have only been in there once and I will never come back to this location ever! So I went in with my family to get my sister and my dad some new shoes. The person who was working in the store gave all four of us a dirty look. My sister got hers that she liked and my dad got his that he loved and it was a treat for him self since it was a day away from this birthday. They were a pair of Nike air maxes. So they were happy so... we go to the cash register..... this man (worker) gives us attitude. My dad's shoes were 129 dollars. And we all thought that was the total, no it was the shoes so we were like ok we're still gonna get them. This bald dude rants gives us a smirk and a dirty look and keeps repeating $129 dollars y'all are crazy. We thought it was 99 dollars but he kept saying we just got him in. We were like ok we will still get them. Like bro we are purchasing the shoes not you then you eventually get paid because your the one working there. My dad was starting to feel bad and my mom my sister and I telling him in Spanish that this is his present don't feel bad for the price this is his birthday present he deserves it. So we made our purchase and left. AND HIM CONTINUING YALL ARE CRAZY! Like bro enough is enough. When we left my dad still felt bad but then we cheered him up he wore his shoes and my dad was happy. So if you don't want to get stereotyped by someone as rude as that bald man who was our cashier don't go in because he was super rude to us and nasty. Because we will never go back and tolerate this nasty experience we had especially for people of color. Please avoid if you don't want this happening

I can't remember who helped us but there was a lady there who went above and beyond to help us find…read moreshoes for a wedding. We did multiple shoes and found a great color and style.