Val was very knowledgeable and provided excellent service. She knew right where to find the items…read morethat I needed and even ordered one item for me. Val made sure that I got the best deal and used my online points to assist. Thank you.

Absolutely fantastic experience here!…read more My boyfriend needed suits last minute for a new job so we came in. The staff was amazing and had saint-like patience as he tried on half the store. They made thoughtful recommendations, and even went above and beyond to find a jacket he liked at another location since this location didn't have it in stock. I already left a comment card for for the management, but I just want to say again how fabulous Nick and Nicole were during the whole experience. Seriously, buy them a coffee or something. :)

Finally a store for MEN! Oak & Adze is a diversified lodge of masculine products for refined…read moregentlemen, rugged lumberjacks, rough and tumble woodsmen, or soulful artisans. Perusing this new shop on St. George Street was a delight for me but I wished I had my husband in tow so he could pick out what he likes. They have the most fascinating products including hand carved sling shots from California Beech, hunting knives, pipes, and beard and grooming products. They are also plenty of axes because Oak & Adze philosophy is, "Every man needs to own at least one ax." The all-natural beard and grooming products are also locally made here in St. Augustine! One thing I had my eye on was their colorful "Seed Bombs" to use with their Sling Shots. The Seed bombs are in the Slingshot ammo area and have a seed mix containing 10 different wildflowers inside them. Their website states, "To activate the Seed Bombs soak them in water until they become soft and squishy. Then take your slingshot and shoot them in any direction you would like. Once the seed is shot watch the seed bomb blow up on impact causing a cloud of color. Have fun shooting and gardening!" It's wonderful to have a store that's a celebration of masculinity and a haven for "Gentlemanly Men" but women can still have a great time there too!

Yes. At long last, someone has the stones to open up this sorta shop. Just think of it as your…read morebasic Yankee Candle Factory - but for the testosterone-laden. I certainly have nothing against guys exhibiting heightened levels of estrogen - so do not read this as any sort of bashing. (my own wife, at times, questions my own imbalances, and the very fact that I feel compelled to go on and on apologizing for my clear position here is paradoxically pathetic, but there it is. back to this toystore...) Cool stuff. A great inventory of Proraso - an italian shaving products powerhouse. A little background here might help: This company started in Florence as a cosmetics company in 1908 but didn't move into shaving products until 1948. While you can also get Proraso @ Target and other big-boxes, you won't be enjoying all the other "mancraft" that stocks this square footage. Great leather products - serious bags and notebooks. Shoe shine kits, axes, camping stoves, slingshots, razors, pipes, beard oils. Just a whole bunch of awesomeness packed in this little store-front. (I'm going to ask my wife if I can go again...) ;)

This review is long overdue as John Craig Clothier in PVB has been my (and my son's) go-to store…read morefor many years...shoes, blazers, slacks, belts, and polos/button downs. Sam and Suzanne are/have been the greatest at picking out and showing me the newest options that have come in. They both are extremely professional and create such an enjoyable, relaxed and welcoming experience. Highly recommend you pay them a visit and see John Craig's collection of discerning men's fashion...the very best in North Florida and PVB!

While greeted with a hello upon entering the store, which I'll admit is in a great location and had…read morean attractive enough selection to pull me in while walking to a local coffee shop to work, I quickly realized the staff seemed far more interested in their phones than in customer service. The blazers and jackets immediately caught my eye, especially since that's exactly what I'm currently in the market for. I even found myself eyeing the bourbon in the back and thinking maybe I should finally treat myself to a new suit. Now, don't get me wrong, I'm a huge fan of being left alone versus being swarmed the moment I walk into a store. Great representatives know how to strike that balance perfectly. Unfortunately, that balance was completely missing here. Despite walking through the entire store, nearly every employee remained glued to their phones, with only one person even looking up to acknowledge my presence. It ultimately left me disappointed, not because I expect over-the-top attention, but because I genuinely appreciate a great suit shop and the experience that is supposed to come with it. A quality suit store has always been about more than just expensive jackets on a rack. The experience, professionalism, atmosphere, and attention to detail are just as much a part of what customers are paying for as the suit itself. Unfortunately, it feels like John and Craig has completely lost sight of that at this location. It's honestly a shame to see standards fall this far in an industry built around presentation, professionalism, and service. ---- Update: After posting this review, I was reached out to directly by Alan, and I do want to add that the response from him was immediate, professional, and sounded genuinely concerned. It actually gave me the impression that the goal of this organization truly is to provide a great customer experience and that, unfortunately, this particular visit simply was not their day to shine. Based on the way this was proactively handled, I have updated both my review and star rating to reflect that effort. I also plan to stop back in again when I get the chance, because first impressions matter, but so does the way a business responds when concerns are brought to their attention. I'm hopeful my next visit will better reflect the standards and experience this brand appears to strive for, and if it does, I will gladly update both my review and star rating accordingly.

Terrible service. Man behind the counter was very rude and demeaning. He gave my mother the wrong…read morechange, and made her seem incompetent to understand her change. I had to go in there and correct him, and followed by a rude attitude. I highly don't recommend wasting your money.

Great store, variety of modern clothes, very friendly staff. I always visit them when I'm in town.read more

Love this mall they need more bathrooms and bigger cafeteria and the staff is very nice and…read morefriendly and knowledgeable they need to upgrade everything so important and amazing and remarkable unbelievable remarkable unbelievable i love it so much they all deserve raises hugs thank you for your service to the community I appreciate it so much hugs From Lauren

I came to this location just to browse. I figured I was in the area, so I might as well take a…read morelook. I checked out the kids, womens, and men's shoe sections, all of which were having pretty decent deals if you were in the market for shoes. There were a few associates that came up to me to see if I needed help or assistance. I checked to see if there were any shoes that caught my eye. There were a few, but I decided to wait to see if they'd come down in price. The store was organized and clean.

I visited this location on a weekend, due to having an online order that needed to be picked up…read more As most people will say, outlets are hit or miss. Sometimes they're having a great sale and other times they're not. Before I picked up my online order, I opted to look around. There wasn't anything in particular that caught my eye. The store was well kept, organized, and team members seemed friendly. I stood in line to pickup my online order. I gave the team member my last name, she went to the back, and within a few minutes I was on my way. I was lucky enough to find parking in front, but beware, if it's a busy day at the outlets, parking can be problematic.

I love J. Crew and always find something I love. The outlet prices are very reasonable. This…read morelocation is one of the best J. Crew stores I have visited. I do not visit as much as I would like but I go when I can. Every time I have walked into this store, I was greeted by a staff member. It always seems like the staff is busy and productive instead of standing around like other establishments. The staff is also very friendly and personable. I think every time I have been to the register, they have engaged in conversation. J. Crew used to have a punch card that only ran a couple months each year. Each time you visited, they would mark off your visit and after 3 visits, you received 20% off your next purchase. That was really cool but I only completed it once! They also have a student discount if you show them your student ID. That always helps me! The store is very clean and tidy. The music playing is always pleasant. I have rarely seen items out of place because the staff is usually walking around checking everything.

Had a lot of help. Great shoes, great price and great deals love vans. Everybody was extremely…read morehelpful great selection of shoes and bought two shoes for $26 with the sale $20 off in my 5% discount for my birthday thank you Van's outlet.

A visit to the Vans store is always a fun one for me. Was excited to see the new store after it had…read morerelocated from a much smaller one in the outlets property. The new location was super spacious and well organized. Great selection and prices on men's, women's and children's shoes and clothes. The sales are very nice of course. On this visit Inhad the pleasure of meeting Chloe, Caelan & Sydney. They were amazingly friendly and professional. The entire staff helped make my shopping visit a comfortable and relaxing one. Overall great and helpful customer service. Got my September coupons ready for my next trip and look forward to another wonderful shopping experience at Vans!

Great brands at rock bottom prices, clean and professional staff that are helpful. Centrally…read morelocated and spacious

My husband and I shopped at Saks in Charleston outlet on Saturday, I have never been so remorseful…read moreabout a purchase the customer service was terrible as well as management. I contacted or spoke with a director I was told to be and explained the transaction that took place and of course he defended the fact. The only good thing I was told by him I could return the purchase. I will see.For me I will never shop at this location again!!! Poor service and I have shopped in better.

I was stunned @ the level of customer service that Susan, Ashley, & Courtney provided. i was being…read morehurried out of the store by a gf when picking out a shirt for my bf. when i got back to the northeast he didnt like it. these employees bent over backwards to make sure i got the match that he wanted. team communication was outstanding. they called; they texted. it was my first trip to St Augustine and when i go back i will be sure to visit them again. we're really not used to that nect level of service here in the Northeast. hopefully next time back they'll have some choices for women! but job well done by all involved!

Was in town for a wedding and my o so brilliant son forgot his white button down. Made the mistake…read moreof going into the store alone and he purchased one for $182. A plain white button-down shirt I could not be more upset with him. But you would think that the store wouldn't have taken advantage of a teen like that. There is no excuse for that $185 for a single white button-down shirt. You're not selling Armani. Those kind of prices you won't be in business long. My son has learned a lesson because he's paying for this shirt.