Freshly made and prepared burgers at this White Castle location. I ended up getting some double cheeseburger sliders and some regular sliders with their delicious onion rings. The employees here are very cool and laid back. Inside of this restaurant was clean including the public restrooms. Overall it was a good experience. read more

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I just left there at 3:50 pm on Friday 9/25/26. I went through the drive through to order. The customer service was so nasty. She was ever being nasty saying her name. She kept over talking my husband before we could get out our order. So it turned my belly off, so I rode around to see who was in the window, and then I called in. Do you know the same nasty person answer the phone with the attitude, when I asked for the manager she said she was the manager. I havent experienced this level of nastiness in a while. I will never eat nor shop at this place nor does it deserve any stars. Monica was her name. She need to fix that attitude or else this White Castles will be an empty lot. It was already no customers. I should've known.​ read more

The worst Customer service in Joliet, ignorant sorry ass employees who don't give a shit about their job,me and my family will never go here again. I asked twice about my order. I trusted what the lady said and it was completely wrong and she just lied to my face. Knowing things weren't cooked the way I asked they should fire everyone in there totally disappointing shut the shit hole down. Or revamp the daytime shift. read more

ordered 4 hamburgers but wish i chose another place to eat like steak 'n shake or culver's i order four slider with no cheese but i ask for everything which means a squirt of a mustard ketchup mix. i get four sliders with the fake cheese, it all looked great but the bread was old. How can you all serve old buns? i am not going back....EVER !!! done read more

Yelp deleted my review for no reason! I've been to this White Castle plenty of times and it's been absolutely amazing since they remodeled the establishment. It's unfortunate the prices have gone up so much but I do love ordering off their breakfast menu at any time of the day. Their hash brown nibblers, French toast sandwich and the chicken rings are the best. Plenty of parking, Good drive thru, quiet dining area, clean restrooms too. This place is always a place where people come to have protests or ralleys as well in front of the White Castle as well. read more

AVOID. They often get orders wrong, especially if you request anything special in the notes section of the White castle app. I always ask for ketchup on my egg sliders, and about 60% of the time, they ignore it. The manager has told me they don't see thise notes, which is not true SINCE THEY'RE PRINTED ON THE RECEIPT. Today I heard the drive thru person ASK the cook if they put ketchup on my sandwiches. They said no. So they ignored my notes where I asked for ketchup. And when you complain, they give you attitude. Even after "remaking" my order, they only put ketchup on one sandwich. DO NOT GO HERE. The other White Castle on 59 is much better; unfortunately it's inconveniently far for me most days. Oh, and if you have a problem, don't bother to call corporate. They will promise you all kinds of follow up. No follow up. Zero. White Castle does not care about its customers, no matter what they say. read more

Friendly waiter who was willing to make sure our orders were correct. He had a good attitude when we told him to change something. Food was just as good as I remembered visiting Chicago in the 2000s. When it comes to good food good service White Castle in Joliet, Illinois is a winner read more

They got my order wrong, and when I let them know they screamed at me saying that's what I ordered. I just accepted it...food wasn't even good. read more

This location was busy with multiple waiting for large orders about 6PM on a Sunday. Still, the wait was maybe 10 minutes. I tried the 1921 with tomato on it. Very tasty. Quite an upcharge from the standard slider, 2.47 vs 0.94, but tasty. Also first time for the chicken and waffle sandwich, also good but would not repeat. For chicken I would go to a chicken specialist. White castle is a burger place, and the 1921 may become my default item. And realy, value for price, I don't know how they do it. read more

Great deals, I managed to get 12 sliders and 12 chicken rings for 12 dollars, quite the meal, along with good customer service. 5/5 Stars would recommend and come again if swinging by the area. read more

I have been coming to this White Castle for 10yrs. Never had a bad experience until today. I have allergies so I ordered the #2 combo with No Onions. First time , the order taker told me to drive around to the side bcuz my order wasn't ready. I waited 5 minute. One of the workers brought my order to me. The burgers was HARD and DRY!! I told her to feel the burger. She agreed & She took it back. Told me they have to prepare them again. So I waited. Second time, I received the burgers. They were still cold & they gave me an order of ONION RINGS I can't have onions (allergies) I got out of my car & took the burgers back inside. ( Pictures shows the workers)..I waited for 5 minutes before getting any service then, I ask for someone. The mgr was young and she was VERY RUDE!! She prepared my burgers and got an attitude. She brought them over to me and then tossed them at me. After 10 yrs of going here. HORRIBLE!!..I WILL NOT BE BACK read more

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Could have filled the fries up a lot more but service was quick. Ordered a large amount of food it came out fast and hot! Easy to order and tasted delicious. read more

Not great - thought walk-in was better for service but no. Food tasted old Fries cold Bun tasted old Service was friendly enough ...not sure why food tasted a few days old ! read more

The food is great don't get me wrong, just don't go inside and try to order cus they won't take your order for at least 15 minutes and then act oissed off when they finally do have to take it read more

2nd time this week I came to this White Castle I sat in drive thru for 20 minutes and had to just pull away and went to McDonald's instead. Covid really did a number on these businesses. They are so understaffed it's the most embarrassing thing for the two workers that are here. Either pay the employees more money or just close. It's a sad day in America and we can thank our lovely leaders of America. Worthless pos's. Should be ashamed what they did to these businesses. Sorry White Castle I will not be back to this location. read more

They may be back but the service is HORRIBLE!! Too many people standing around - many deer in the headlights. Some complained of their assignment & on & on. It was a complete MESS! It took 15 minutes for my order. I hate to see how long it took the long line behind me to get their food. Hire people who want to work; fast; efficient; pro-active and team players!! read more

The people who work here are unorganized and mess up everyone's order. Not friendly staff.

I don't typically write reviews for fast food establishments but I'm thoroughly impressed at the cleanliness and quality of the restaurant. Shout out to Elise for being a genuinely kind cashier. read more

White Castle - Sliders THE ORIGINAL SLIDER - Fast Food Near Me - Joliet, Illinois

If I could give 0 stars I would. This location is so ignorant, rude, and mess up my order EVERY time I go here. Word to the staff - being nice goes a LONGGGGGG way. read more

Get the Crave case. 30 sliders to go. We stopped by on our trip back from Michigan. They had habanero sliders for a limited time. Actually quite spicy. Quick and fast service. No frills little sliders and crinkle cut fries. Be sure to double check order if going through drive through. read more

the employees seemed extremely annoyed that i even had a thought about eating here. the bathrooms were disgusting and looked like they had never been cleaned, although, the food came out in a timely matter. my daughters bun was extremely soggy but everyone else's was fine. all this to say the food was alright but not worth it. read more

I ordered a 30 pack crave case Jan. 21, 2024. Service was slow. I ordered the sliders with everything except cheese. I said be sure to give me the sauce, ketchup etc on them. I mentioned it three times. I stated the burgers where not good with the sauce. I get home and all that was on the sliders was a pickle slice and onions. read more

On my way to work at 4-5 am and they always say "cash only" which eliminates most vehicles from the parking lot and making an easy night for employees. What a lazy disappointment this place is. read more

Had the four burger lunch. Ready quickly and the dining area was clean. Just fixed the parking lot. Food hasn't changed in decades.

I finally was able to visit White Castle. If not for the movie Harold & Kumar go to White Castle I probably would have never known of this place. It was until I was on a business trip to Joliet Illinois where I spotted a White Castle, but I never had the opportunity to try until today. April 5th, 2009 coincidentally it is my wife's birthday (HAPPY BIRTHDAY HONEY, I LOVE YOU!), but unfortunately she is back in AZ and I am working in Illinois. Anyhow with much anticipation I drive into the parking lot and luckily for me I find a spot right in front oh yeah! I get out of the car and I immediately hear the soundtrack from the movie queuing up in my mind. I walk into the place with the biggest S#IT eating grin on my face, heading straight to the cashier (felt like I was walking in slow motion) and placed my order for (30 sliders, 5 french fries and 4 large cherry cokes) well not exactly more like 4 cheese sliders, fries and a medium sprite, but it was kinda close by comparison since I haven't been there previously! I was hoping that (NPH) Neil Patrick Harris would appear out of nowhere and pay for my meal, but no luck there! So I pay and by the time I am handed my receipt my order is up and I see 4 tiny boxed cheese burgers and boxed fries accompanied by a empty medium cup. I head on over to the fountain dispenser fill up my cup and claim the nearest table. Being the person that I am I take pictures of my food, so I whip out my Kodak Zi6 and snap some stills and record an HD snippet. I look up and notice that some of the other customers are looking at me like I am nuts! I finished my recording and began to work on one of the sliders, the first bite was delicious, everything I had imagined it to be, it was such a beautiful moment I felt a tear run down my cheek! The slider disappeared after the second bite and I thought to myself "WHOA I need to pace myself" to fully participate in this experience otherwise this will be over before I know it. So I get into a rhythm and wind up polishing off the remaining three in about 7 mins. Which is not too bad since I could have killed them in less then 2 mins. They were what I expected and I definitely would go back for more and chances are I will between now and Wednesday. In the event you want to see some of my snaps I have attached them , but here is the url of them I posted on flickr: http://tinyurl.com/wcsliders read more

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Quick and short for this review. Great sliders for very cheap and overall a good place to grab a quick cheap meal or snack. I prefer 3 cheeseburger sliders for a quick snack. Fun little place. read more

OK I love white castles. I even love their breakfast sandwiches. But this place couldn't get you food fast if their life depended on it. I feel for them because it ain't easy to get kitchen staff these days but they've never been able to keep up with the line. They spent a ton of money to revamp this place. Put in two drive-through's, and even have somebody take your $ outside like Portillo's. They get 5 stars for trying but their kitchen staff is just TOO slow. The wait in line has NOT improved. read more

10/10 great service. We came late and they Made out huge order super fast and correct.

Food is horrible! Fries are so soggy and greasy! Buns are stale! It's like the food is left over for several days! Will not be going back!

Waited at the nearby 24 hour McDonald's for so long and they didn't even take my order so I came to White Castle kind of expecting the same, but I got my order taken very fast, they had my hot food to me very fast too. Also it was 3 am so wow thank you :) read more

You should either close this location or get some workers, because having to wait over 30 minutes for a small order when you're the only person in the restaurant other than a crackhead who is screaming out FUCK repeatedly and counting their belongs on a table is pretty ridiculous. Oh, also when a member of the staff comes to the waiting area and tells me I should probably check back up front because they might've forgot about me, that's not a good sign. read more

Not quality or quantity....today its about $$. Bought the #1 for $5.99 4 sliders, fries and drink...not bad on a trip and on a budget. read more

White Castle - In town need cheap eats... - Fast Food Near Me - Joliet, Illinois

I'm so in Ah of how close they taste to the frozen ones. Had a double that shit was bomb! Their sauces were good too and I loved the union rings. Tiny sliders have alot of flavor. read more

White Castle - Sauces, that mustard was so bomb with the sliders - Fast Food Near Me - Joliet, Illinois

i know this is a chain restaurant...but these don't exist in the west coast. I drove 2 hours from my old house in Bloomington, IL just to come eat White Castle. I ordered six cheeseburgers, which i quickly consumed. This clearly beats the frozen crap that's sold in supermarkets. So delicious and the french fries are tasty too. read more

They take too long to take orders and I think they should have 2 drive through.Also their prices are outrageous.they put pickles on my shit and I didn't for them,and the food is pretty subpar. read more

i ordered a strawberry lemonade smoothie with NO yogurt . periodt . and jalen rashaad gray delivered that exactly for me with finesse . i couldn ' t be happier . the small strawberry chunks exploded on my palette . so fucking delicious read more

White Castle - Fast Food Near Me - Joliet, Illinois

No idea what is going on at this White Castle location. They are not open 24 hours as advertised.no notice posted and website not updated.

Holy fuck this shit tasted like an std in a burger. Fucking horrid. I honestly think it made my Dick itch it was so bad

Ordered Delivery Through DoorDash and asked for Ranch and Barbaque with my chicken rings, opened the bag to find 16 cartons of smashed honey mustard, marinara, and Barbaque packages read more

If I can give zero stars I would, the guy that works mornings, like literally every morning idk if he's a manager or not but he is extremely slow and lazy. Idk If he's on drugs or not but they take an outrageous amount of time to make a small amount of food and always have a shitty attitude. Don't come here in the morning unless u wanna deal with a slow, LAZY, junkie . read more