Walk in it's really clean inside. Was not greeted right away. We ordered the new garlic parm sliders asked for extra sauce told them we like a lot of sauce on them. Wait time for that and the rest of our order was about 15 min and that's not bad with as busy as drive thru was. I did get our food to go so when it was ready, I went to my car my daughter and I pulled out the chicken sandwiches and looked at them. There was not sauce so I ran in and asked can I get some extra sauce and the lady work in the fryer looked at me with an attitude, lean back and told her coworker. I put plenty on there then she kept making more snide comments the entire time I was standing there like I could not see her or see the dirty looks that she was giving me the whole time below his pictures of the so much sauce she put on my Stuff. Your customers do not go in to get dirty looks attitude and snide comments when simply wanting their food the way that it was ordered I did not have an attitude. I was actually quite pleasant about it so to get the snide comments and dirty looks it was not warranted. read more

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On my way home from work at about 8:45, I stopped and bought 4 original sliders w/cheese and a soda. The soda was good. I have to say this would be the first time in my life (I'm 61) that I ever got a bad slider from WC. All 4 were dry, crispy and didn't resemble an old fashion White Castle. I don't eat there much but I had a craving and this time I was so disappointed. read more

First time being at this location, and I will definitely be going back. Restaurant was nice and clean. Even the kitchen area looked clean from what I could see from the counter. Food was hot and fresh, and just hit all the spot it needed to for my hunger. Service could have been a little better, but can't really blame them since it was right in the middle of the lunch rush on a Friday. Also one little side note is that they gave you the option to round up your total with the extra going to a local charity which I thought was a great idea. read more

More like White Trash, these have got to be worst steamed burgers known to mankind. The restaurant inside was dirty with flies. Maybe they need a visit from the health Department read more

Amazing staff and quick service. Everyone was friendly. Food was fresh and delicious. The environment was clean and friendly too.

We love White Castle and eat here whenever we are in the Midwest!! This particular White Castle is new and clean, very efficient and convenient to the freeway. The sliders are perfect - served up hot right off the grill to order. It's everything we love about White Castle - quick, convenient, and DELICIOUS!! This time we tried the chicken rings, which we have been laughing about for years. They were better than they sounded, and if daddy wasn't with us the girls would have tossed a few at fingers - but we decided to have our proper table manners. Ha ha 5 craveable stars read more

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The store was dirty as there was trash everywhere on the tables. Trash cans were full and soda machine was all sticky and most drinks out of order. The kitchen staff seemed okay but the manager that was on vacation for 21 days was very rude. She refused to refund us the difference for a deal we saw but she rang it up wrong. Once we asked for corporate number she all of a sudden was able to refund the difference. The same manager pulled out her phone and talked to her husband and then put phone back and not once washed her hands and started making food again. BBB will be hearing from me and my family about their bad business practice about the deals and not helping us out. You would hope a business would take care of their customers and not take advantage of them. read more

I come here all the time with my family it is understaffed nasty unclean restrooms bugs and the food taste horrible do not recommend eating here anymore read more

I have been really constipated lately so I came down to white castle to get some laxatives. I ate 2 crave cases. Worked like a charm.

Extremely messy and manger at the front counter was extremely rude. I've been here in the past and don't remember it being this bad. read more

White Castle - Food all over floor - Burgers Near Me - Festus, Missouri

Drive thru is way overcrowded. attendee didn't care about if the order was correct. Food was like any other white castle.

Again had to wait 20 minutes in the drivethru...of your going to be open 24 hours please staff accordingly!! Then I get home to eat my food and I ordered my cheeseburgers plain. Guess what?? They are not plain!! Terrible terrible terrible!! I called and talked to el Donna (I think that's what she said her name was) and told her what happened. I heard her in the background asking someone what happened. The person in the background said the burgers she made for me were plain. Ok I'll post a picture and you be the judge. So had to wait 20 minutes, called a liar, and then I get the opportunity to drive all the way back to festus to exchange. No thanks!!! Avoid this place. read more

White Castle - Burgers Near Me - Festus, Missouri

I used to come here bc you got consistent quality. However I just got bloody rare burgers and the sodas were missing. I don't think those burgers spent more than 45 seconds on the grill. This is the second time in a row that my order from here has been lousy read more

The service is SUPER SLOW! I've been there several times in drive thru and walk in and it takes forever to get your food and even then it isn't always hot. read more

First time at a White Castle. The sliders were good. The loaded fries would have been better without the ranch. It had a twang to it. The chicken rings were interesting but my son liked them. The soda machine was a little messed up and they were completely out of napkins. The bathrooms smelled like someone had smoked in there. The staff was friendly and our food came out quickly. Located right off the Interstate and there is plenty of parking. read more

It's a normal fast food as you would expect the one problem or what I have been told that at night there is crack head around but I haven't had any those issues but I do recommend you be careful and report anything to the authorities read more

Sad day when they turn truck drivers away because they can't go through the drive-through and have all inside seating reserved for Valentines only. They could've at least let you get your food and leave. I won't be back to this place and I hope the delivery driver passes them right up. read more

Excellent sliders. However, I got stuck with a $5 order of onion rings, not knowing they only had small and HUGE sizes. The only discernible taste was "STALE". The breading was rock-hard. The onions were, unbelievably, TOUGH. I could not bite through them, and eating a few made me feel awful. I was on the road, so returning them was not an option. I feel very much cheated. read more

Every time I leave this White Castle there's something wrong with my order. I understand it's fast food.. but I mean COME ON. I've left there 3 times and I've never once received a fork with Any of my meals, even after specifically asking for one. My chicken tasted like burnt cardboard, my fries were cold as hell. not to mention THE MAN AT THE WINDOW WASN'T EVEN WEARING A MASK. Brought my standards of Festus MO. To an all time low... I feel bad for the managers of these low functioning businesses. read more

White Castle - This is what I'm currently attempting to eat with my fingers since I never got a fork - Burgers Near Me - Festus, Missouri

Fast, greasy, hot, friendly service, and most importantly delicious. I might lose friends over this, but as much as I like White Castle, Krystal much better. Still though, it never stops me from taking advantage of a trip to White Castle when I'm near one. This particular location happens to be right off of the interstate and is a good option if you want to get something quick to eat and get back on the road. Don't forget to grab a fistful of horseradish mustard packets on the way out the door. read more

White Castle - Burgers Near Me - Festus, Missouri

wasn't going to review White Castle, but when I saw the reviews from out of town people that aren't familiar with White Castle and the whole experience. White Castle's are definitely a part of growing up. I've been eating at them since the 70's, and yes they pretty much are a regional thing. One thing however is that to me at least, the taste of a white castle burger hasn't changed in years. while I don't eat them as often as I used to, I do find that a sack of whities can really do the trick to satisfy your hunger, or crave as the saying goes. I've been to this location a few times, and each and every time I have a pleasant experience, regardless if I am using the drive-thru or dining inside. I find the restaurant to be clean and maintained nicely, the service is really good, and fast, carrying on the white castle ways and traditions as usual. my burgers or sometimes fish or chicken sandwiches as the case may be are always tasty, and worth every penny. While it may not be the best alternative for your dining plans, White Castles do have their appropriate times to be eaten to be best appreciated, during a party, after a night out, even just to satisfy a late night craving. read more

Great staff, friendly service. The bathrooms were clean as well. The food was to your standard White Castle perfection and served quickly. I've been back twice since the first time I went. Can't see a reason not to go back. Haha! I don't do very long reviews for chains, but this was definitely above the standard. read more

This was one of the cleanest White Castle restaurants I have ever been in. After living somewhere with a White Castle for 4 years, I had to stop when we passed here while on vacation. The staff was friendly and the food did not disappoint. They were everything I had dreamed about and next time I am that way, I will be stopping back in. The only way to eat them is mustard, pickles, and onions on a cheeseburger. Yummy!! read more

This particular White Castle used to be pretty dirty, even compared to other Whitey's. No more. In the spring of 2012 the building was completely razed and a new one put in its place. Don't know how long it will stay shiny, but if you like sliders -- or want to try real sliders -- this would be the place to get them. @Micah R -- come back to the dark side. read more

I personally love white castles this in mind i went to the one in festus and was very disapointed, clossed the line and did not tell anyone making everyone waite over 30 mins. how dose white castle run out of sliders? and if it is just sliders why wasnt i able to get chicken rings or fish? unacceptable, do better read more

Best fast food place in Festus! They can be a little slow when you go through the drive-thru but so worth it!!

Good and clean building but service sucks. Workers weren't very happy or friendly, and somewhat indifferent when taking orders. Didn't put any napkins in any of our take out orders either. read more

This is my 2nd White Castle visit this week. I didn't dine in at the first, and normally don't, but I went inside today. My, oh my. The dining room was trashed. At least 5 empty tables that hadn't been cleaned. Soda machine was a touch screen system that was sticky and gross to touch. No napkins, even after being told 3 times they were out (by myself and 2 other customers) after 30 minutes inside. Ketchup bin was sticky as well. Just a whole grimy experience today. I don't expect it to be fantastic, I mean it is a White Castle, but come on. Also my food was cold. Cashier messed up my order and I gave them 2 stars because of how nice he was about it when I told him. They gave me my upgraded meal at no extra cost. I'll always come here, but today's visit was terrible. Hopefully next one I can update this to 5 stars. read more

It was ok. As soon as I saw this place on my vacation I had to stop here. It wasn't that tasty. The chicken was dry and the classic little mini burger was just ok. I like the frozen ones from the grocery store more. I heard it's a good place to to go after a few drinks. I'm glad I checked it off of my placea to eat, but ince was enough. read more

Do I really need to do a review on the best fast food burgers on earth lol. I ordered the original cheese burger & jalapeño cheese burger with fries yummy! Fast & friendly staff! Oh I wish Memphis had a White Castle but that would be bad in a way because I would gain so much weight lol. It's good tho! read more

Always loved WC! Great service, Great people! I want some right now. The cheeseburgers are to die for and love the onion rings.

I have been here multiple times and each time I asked for extra pickles and the receipt says extra pickles and they give me ONE pickle. I understand mistakes happen but they do this EVERY TIME. It is ridiculous!!! So today we paid for extra pickles, got one on each and that's it. And asked for cheese sliders and paid for that yet no cheese. It's pretty ridiculous! What does it matter to them to give us the stuff we paid for?! Half of the burgers had rough hard edges and some were really soggy and squishy. I don't know what their issue is here but I'm going to spread the word how they really are to everyone I know.. read more

Went through the drive through on our way back home to Texas. They forgot part of the order completely and apparently knew they had forgotten something and didn't bother to check what. The burgers were all exactly the same even though we ordered different things. We had looked forward to a White Castle experience on this trip and this one was just exceptionally disappointing and the staff didn't seem to care at all. read more

If you didn't grow up eating White Castle then you probably won't get the hype. Our trips to White Castle were an experience that I will never forget. Standing on the other side of the glass watching them flip those onion covered square patties with machine like precision. Anxiously awaiting while they boxed each individual slider. White Castle became a family staple... that is until they got the bright idea to level the old building for a smaller, more modern building. For me, the nostalgia was a big part of the experience. I have visited the new building many times, and every time I am more disappointed than the last. There is an odor in the air like they are cooking hot sewage on the grills. You will be hard pressed to find a clean table. I have visited the new building an ample amount of times hoping that it will get better, but it just doesn't. I will say this, the sliders still taste the same. Maybe I never liked the food, but more the idea of White Castles and that idea is now gone. Let's face it, no one likes the after effects of a 10 sack of sliders. read more

I have been a fan of White Castle for years. Having grown up in South Saint Louis Mo I visited them quite often. I love the taste of them even if you get bad gas from them later. I live in Springfield Mo now and I can't understand why we do not have a White Castle. With Missouri State College campus being here a White Castle would go over huge. Cape Girardeau has one why for the love of God can't we get one. Stopped at the one in Festus on the way back from a visit to see my brother. The place was dirty and the service was much to be desired. The counter guy a total dumbass kid it took him five minutes to understand that I wanted a crave case of sliders with cheese. It took twenty minutes to get my case of sliders. The sliders like always were fantastic. But these people really need to get on the ball and clean that place up and improve the service because they really weren't that busy. I will still continue to send emails to the corporate offices begging them to put a White Castle in Springfield .Love my sliders. read more

White Castle. This is some love/hate shit right here. Not gonna lie, when it is 3 a.m. and I've had a 12 pack it's time to get 12 of these little mother fuckers in my stomach. Yup. You will regret this decision in the morning and maybe the next day. Your shit will be outrageously nasty. Your gas will smell like the taste of cheap ass beef and onions. For real though, their new(ish) breakfast menu is the fucking shit. I try to do this Whities (as well call it) shit on few occasions. I simply can't do it all the time, only when I'm fucked up wild style not giving a shit. read more