Incredibly slow service. Food was cold. Very unfriendly staff. The inside of the store was in need of cleaning.

This place sucks waited 40 minutes in a drive through for sandwiches that tasted like a burning trash can. Also it's scenery is terrible corners by u-hauls an a 2 star McDonald's. BAD read more

This is our favorite white castle in the area. We drive up from Lafayette, Tennessee to go to Sam's Club and stop in at this white castle fairly often. The food is always hot and fresh. The people who work there seem very nice always willing to say hello and God bless and do a little joke. Sometimes it's a customer with a grumpy bad attitude. We go in with smiles on our face and remember that these these people are working here and we're all blessed. read more

White Castle - This is Sandy and she loves white castles too. She likes a single with cheese and no onions and she loves extra crispy. French fries. - Fast Food Near Me - Bowling Green, Kentucky

Coming back from a long road trip from Florida and during a rainstorm, we decided to stop for some Good ole White Castle. This was the first one in Bowling Green we saw besides the one in Nashville just off I-65. We dined in here and the place was somewhat busy. This one was actually quite cleaner on the inside compared to the ones back in Louisville, KY. Service was somewhat fast but, our food came out fresh and yes we conquered a whole 10 sack of White Castles. Only kicker here was there was no Big Red available in the fountain machine. They have the best Big Red no matter which WC you go to . We definitely were impressed with this one despite the other reviews I've read. They did good this visit. read more

White Castle - We conquered this - Fast Food Near Me - Bowling Green, Kentucky

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You just know we had to. And we did. Why is it that I don't feel guilty eating a dozen of these? Cuz they're so darn small that's why. At least that's what I keep telling myself. Download the app and get a 4 slider combo meal for free too! read more

White Castle - Fast Food Near Me - Bowling Green, Kentucky

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For the of White Castle: This location was a stop while on a road trip. The staff were very kind. Indoors was a very clean dine-in. The sliders and chicken rings were very good. Only reason this location did not receive a 5 star is because : Fries were not as fresh and the wait is very long. read more

White Castle - Inside - Fast Food Near Me - Bowling Green, Kentucky

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Clean order right, got it within 4 minutes. And there was a long drive through line. Burgers and fries piping hot. Only difference from 45 years ago is the price. Same great taste I remember. read more

White Castle - the interior of a fast food restaurant - Fast Food Near Me - Bowling Green, Kentucky

I've been inside twice and everyone takes their sweet time helping you while you humbly wait.... The milkshakes are gross, the cheesecake on a stick was gross...a waste of money if you ask me. read more

Since we don't have white castle down south we always try to stop on our way home. This was the wrong location to rely on! It was a Sunday early evening time and every single table inside was dirty or had food on it, flies flying around the counter and kitchen area, and no one took my order after standing at the counter for 10 minutes. The workers just kept looking at me expecting me to leave I guess. The drive thru line was backed up so they were focused on that I suppose but at least take my order after a few minutes of me standing there. Saw one of the employees pull her cell phone out of her pocket and fire off a txt message. Saw another employee answer the store phone with his gloves still on and go right back to making food. Just a disgusting environment and will choose a different white castle next time. read more

Believe it or not, I've never had a White Castle burger! So when I saw the sign, while driving to Indiana, we had to stop! We were not disappointed! Our food came out hot and fresh!!! Thank you read more

Stopped here to get some lunch but wish we would have gone somewhere else! Waited 40 minutes for 8 burgers and of course they were cold! Won't be back read more

We waited inside for 20 minutes for 7 sliders and fries. We watched the drive through cycle through quite a few times, but they couldn't care less about the people dining in...or rather attempting to. My hubby finally went to complain and they said they had to take care of drive through first, so he asked for a refund. It took them a couple more minutes to find a key to the register to open it. My husband rarely raises his voice, or gets ticked off at anyone, but he did today. He asked loudly if they were also going to make us wait for a refund, and then told people waiting to order how long everybody had been waiting. The line shortened as people walked out as we did. We drove down the road to Krystal's. I had a craving for little square burgers today. Save yourself a lot of frustration, pass this White Castle by and opt for anywhere else! read more

White Castle - Fast Food Near Me - Bowling Green, Kentucky

Food is good, but this is honestly the slowest service from a fast food service restaurant I've ever seen. I could literally sit at a fast-casual and it be faster. read more

The service is very slow and most of the people that work there have a bad attitude and sure not in a hurry to wait on you

Fast service, standard White Castle fare. Just what you would expect! Can't ask for more

Although I love white castle, it took over 45 minutes to get to order and receive food. No idea why it takes so long at this location. The food was at least good, but doubt I'll be back. read more

Pulled up to the drive through and the girl on the speaker said something my husband couldn't understand. He politely stated to repeat what she said and the girl rudely stated she said I told you to hold on ! Poor customer service ! read more

We saw this place as we came into town from the interstate and could not resist stopping for what used to be our favorite burger. We were very disappointed. The service was fine but, the burgers have gotten very small and just don't seem to have the wonderful flavor they used to have. You would think for the price they charge, $.91 each in a combo special, that they would have gotten better. My wife got a fish sandwich and a chicken sandwich and they were also smaller and tasteless. Sadly, we have made our last visit to the iconic Castle. read more

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Fresh sliders and friendly service. Hard to find either of these things close to home. Thank you Bowling green White Castle for having both.

I want to put a five-star rating but really I would put a zero rating due to this incident right here. I just want everybody to see what I had wrote on this site. The cashier tried to charge a card more than once at 3:00 a.m. when I was already back home and my bank called me and detected a fraud on my account and I've been home for 4 days now. So how in the world can somebody try to charge my card 4 days later when I was not there? read more

Waited in line 10 minutes got to speaker and was told it would be at least 12 minutes before she would take my order. She stated "we are totally booked". It's a fast food restaurant! read more

Great food... but you have to wait 37 minutes (and counting) to even get to the window.

I occasionally crave a White Castle. This location is ok, average in every respect. Absolutely skip the bbq sandwich they are currently advertising - it's a burger with stringy-somethings and crunchy bits of...something, and I wish I'd just made a manwich at home. Staff is nice enough, but not very motivated. A guy is eating at the grill, and no one is maintaining the lobby. Kind of wish I'd spent my $6 elsewhere. read more

Took 10 minutes to be waited on, assistant general manager Nick was very rude and then told me he wouldn't do my food for 10 minutes. When I said I was complaining he said they would laugh at me and do nothing to him. Worst place ever read more

Don't go when the afternoon shift is working. They're too damn stupid to get anything right. Repeat my order back to me verbatim and then still get it wrong. MORONS!!! Lunch time employees run a smooth ship but whoever was in there today ain't worth 2 cents. I'm am FURIOUS after driving 30 mins home and finding my whole order is wrong. read more

First walked in manager was complaining about how sore his arm was because he had a tattoo had someone else buttoning up his sleeves they were engaged in conversation so they could not wait on us we had to stand there for a few minutes. Dining area was a complete mess drink area had spills french fries laying on it things not refill the bathrooms were a complete mess stuff on the floor sink was dirty toilet areas were dirty overflowing garbage . Workers also working with no hair gnats and the manager was working with no hair nets and some young guy working with cornrows as event down is cornrows are going right by the food on counter top. Ok didn't get to eat burgers were falling apart & a slimy mess. A bunch of kids working who don't care at all. Never going back until management gets this place together. Went to Krystal. Food was good service good store was clean. read more

White Castle - Burger looks horrible. This place has poor management! - Fast Food Near Me - Bowling Green, Kentucky

We stopped at the first White Castle we could find traveling from Texas to Ohio. We have stopped there several times on our travels North. I ordered the White Castle slider with the Impossible Burger! It was delicious, my husband ordered 4 sliders. They were awesome as usual. I even ate one of the regular sliders. The restaurant and restroom was spotless. They were only open for carry out and drive thru. If you love the Impossible Burger you can now pick it up at White Castle. Eating sliders from White Castle reminded me of cheap date night in Cincy which was a sack of 10 and a 6 pack of Miller Light. All staff wore masks and practiced social distancing. There was plexiglass between White Castle employees and customers. Oh the good ole days, I sure do miss them. Think White Castle will move South to Texas? read more

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I came through on a Saturday night around 3 am, granted it was late but here it's pretty common for People to frequent this place at that hour. I waited in the drive through line for well over a half an hour and never even made it to the window before giving up. If you know the weekends are high volume sales times then hire staff to work those shifts... Total disappointment read more

Still the slowest drive through ever. Plus the order was wrong, so be sure to check it before you leave.

The slowest drive through in Bowling Green - if you crave some WC schedule 45 minutes of sitting in the drive through, every time. Good food but always slow! read more

Stopped by at lunchtime on our way back to Texas and were so disappointed by the service and condition of the restaurant. Employees seemed untrained and not interested in serving quality food in a fast, friendly and clean environment. No napkins, mustard or ketchup at the condiment station, no clean tables available. Food we thrown together, 2 of my 3 sliders didn't have onions. We won't be back. read more

Sitting in drive thru 45 min and not even to speaker to place order. Why so slow? First time to a White Castle May be my last.

The food was cold. The meat didn't have any taste. When they brought the meal to me which it was just 12 burgers sliders they knocked on the door without any pleasantries like here is your meal or anything even though it was touchless and I already left a large tip I do not recommend this place at all read more

Been here twice now while traveling through. The staff has been friendly and the sliders good. Four stars only because in general I think the fries are not as good as they used to be. read more

Had to try it! From the Northwest coast and have always heard about White Castle. Stopped in. YUCK! I don't know what I really expected, but I thought this was horrible. Will NOT be back! read more

Never again. there was a group of 10 drunk teens at in line, it took 10 mins just to take our order, then another 5 for the girl at the window to even acknowledge us, then she finally took our card and gave us the drinks and didnt say thank yu or tell us to pull to the next window or nothing, then when we pulled up nobody was at the window so we sat there for another 10 min. It's ridiculou, ive worked in food for years and i would never let my shift run this way. Management needs to step up. Rude and slow! read more

Twenty minutes to go thru their drive thru, at 11:30am on a Sunday. I ordered their most generic combo (#1) and after 20 minutes I still have to watch the cashier go and round up the burgers herself, instead of, oh I don't know, having someone do that for her, so that she can get people through the line maybe a little faster? Meanwhile there's a fella standing behind the counter, doing nothing, blissfully unaware that his help is needed. I've had the same experience over the past couple years at this location, whenever I would pass thru and want some WCs. This is a sign of poor leadership. Without having even met them, I can say that the manager here is someone of low moral character and/or intelligence and needs to be fired immediately, and replaced with someone--anyone--with some management skills and a desire for their business to thrive, instead of just doing the bare minimum to collect a paycheck. Sure, this is a White Castle and not a Ferrari dealer, but as the Bible says, those who can't be trusted with little certainly can't be trusted with much. read more

I rarely eat inside at fast food restaurants - but this was a late night trip on my way back to Louisville and did not want to eat in the car. This White Castle is super clean, I was impressed. read more

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Love white Castle. Visited this location 3times. All 3 were really good. Food is exactly what you expect it to be. Service is fast and friendly. Dining room is very clean. read more

Stopped here at lunch time's One cashier was working. Line was crazy inside and out. Wait time was ridiculous. No napkins. No ketchup in the dining area. Half the tables were dirty. Garbage cans inside were over flowing. Blue trays were too many to count. I have never been more disappointed in stopping here. Horrible visit read more