If you want bad service then this is the place for you I had placed a order and had it special made when I go it,it was wrong I said something to the manger she said the sandwich was ok but she still had it re made then brought out the new and slammed it in the bag and another time I was there the work crew had music on but it was not what you would think in was hard core rap with swearing and the N word said a lot also I have seen one of the cooks vaping in the kitchen so I would think twice about going there read more

This is the worst McDonald's I've had the displeasure of eating at. The staff was rude and not at all helpful. Multiple things were missing from our order and the food we did receive was haphazardly thrown together and sub par. read more

Just ordered food and while yes it was fast coming out, looks like a toddler threw it together. read more

McDonald's - Fast Food Near Me - Bowling Green, Kentucky

Quick drive thru. Fast friendly service. Cant say how the ambiance was as went through the drive thru. I ordered the egg McMuffin without the cheese and they got it right. I wanted a sprite but they were out Not sure how you would be out of sprite on a Sunday morning? read more

McDonald's - Egg mcmuffin - Fast Food Near Me - Bowling Green, Kentucky

This place was GREAT! It was my birthday so I decided to go here! Everyone was friendly and the service was the best! Everything was working, despite the strawberry milkshake flavor didn't work, they replaced my order with chocolate. They made sure we had everything in order and was respectful. The place was clean and calm. Again, I will come here again someday! My order was Chicken nuggets, fries, and a milkshake. Came out fast. Delightful. read more

The food was expensive for what you got, lots of yelling and men's bathroom was wet under the urinal. They had no menu boards and the kiosk was only for individual items. Burger and fries were meh at best and not worth $10. Service was not personable.Hard pass. read more

Stopped for a quick bite while traveling back home. This McDonalds was filthy. Trash all over the floor. Trash bins overflowing. This was a McDonalds where you needed to use the kiosk to order, needed a table tent number, none were anywhere to be found. Told the 5 people behind the counter doing nothing - told us to just pick a number like we should have known. There were NO clean tables - had to ask to have one cleaned off. Then - got our order wrong. read more

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awful! its the worst place ive ever been to. i had to wait 10 min on my food and the customer service was awful. what a joke. 10 min. i couldve cooked the food by then. wont be going back. there are other restaurants i could go to that is faster. chik-fil-a has line 10 times longer and get you out in half the time. what a joke. i imagine thr food will be wrong too. ​ read more

The best service I have ever received at McDonald's! We travel for sports and frequently visit McDonald's a lot! The girl behind the counter was so helpful with my points and went the extra mile to make sure we had everything we needed. Thank you!!!! read more

Worst McDonald's ever. Worst service. Food was fine, but atmosphere was terrible. Smart mouth employees who just wanted to argue with me. I haven't been here in a couple of years, and I don't plan on coming back again. Only gave them one star because the food was fine. read more

I don't know if y'all need to hire more workers or better/faster workers, but having people wait 25-30minutes for food is ridiculous. I understand busy times but for a McDonald's this ain't it. Y'all need to pull it together with this one because for a drive through wait time that's too much and just for people to have to go inside and that's the only way to get the food faster. And on top of that if y'all can't keep up with the people y'all have waiting, at least come out first ask for what people order or for the receipt before bringing wrong orders out. And on top of that going to give a little ass burger, just sad. read more

New make your Big Mac. They throw all ingredients in box do you assemble when you get home how can you be so lazy. Get home burgers hanging off the bun lettuce in the bottom of the box sorry sorry sorry read more

I have to say, I love getting me some mcchickens or big Mac's. The ONLY thing this place hasn't messed up is the sweet tea. The service is poor, always a broody and annoyed approach. We are ALWAYS asked to pull forward even when no one is behind us for two more seconds to get our food. The food is either cold, soggy, not salty, or tastes old. ALWAYS a disappointment to come to this McDonald's. read more

This was a newer McDonald's with a clean, modern interior. The newer McDonald's have a more appealing look to them. This particular McDonald's met all my requirements for a good fast food restaurant. It had easy access off and on the interstate; the staff was pleasant and efficient; the restrooms and restaurant were clean and the food was served fast and hot. The service at this restaurant was good and the food was typical of other well-run McDonald's. read more

Paid 5 dollars extra for a Filet-O-Fish and didn't get the food. The women working the first window had an attitude like she didn't want to be there. DO NOT RECOMMEND GOING HERE. read more

Clean, modern decoration, AND extra bacon on my sandwich. Downside: a bit slower than most, too many flies in the dining area. read more

The best they are so nice and they cooked the food perfectly and they were the nicest person I ever meet 10/10

Mc Donalds on scottsville rd in bowling green. Don't go there. Our seniors group has been meeting there for breakfast for over a year and sitting at the same tables. on this day management chose to yell from behind the counter across the floor at one of our guys and told him he could not sit where he was sitting due to it was for children. He pointed out that there was no children there. she yelled again and said either move or leave. so our group left and won't go back. Stay away from this store! read more

I decided to come inside because the lines were super long in the drive through and all I needed was a large drink. After ordering I was just handed a ticket... after 5 minutes i asked if someone could simply give me a cup I'd get it myself. The sweet tea containers had the tops pulled off and open tea bags were left inside. Not sanitary at all especially for the amount of time it had obviously been left open to customers and anything else to come into contact with. The kids were 60 percent unstocked and the whole drink and condiment area looked like it hadn't been cleaned in quite awhile. If this is any indication to how the rest of the restaurant is kept up definitely be aware of what you order. read more

McDonald's, Nashville Road, poorest quality & service in town . Half the time orders are wrong & when correct COLD. The service attendant at the window slings the food out the window, saying NOTHING. PISS POOR , CUSTOMER SERVICE TRAINING. read more

This McDonald has bad customer service, no device, not greeting customers stood there like I don't exist and no wonder there isn't any other customers. Very poor!!!!!!!!!!!!! read more

This McDonalds is awful. We used DoorDash and our order was wrong and when we called them they did not answer the phone. WE CALLED 5 TIMES!! Very unprofessional place. They also only gave us 2 ketchup packets for a 20 peice nugget. What a sick joke. read more

I don't know why it's so difficult to ratio sauce, condiments, and toppings. Just do it like someone who got some sense. The Sprite never fails though. read more

This McDonalds goes above and beyond. We are on our way North and stopped in. It was still breakfast time. We ordered two breakfast meals with drinks. When they heard we were on a road trip, they gave us another drink for the road. It was refreshing to encounter this. Lounell and Ashley made our day. read more

I see a few bad reviews for this McDonald's. But tonight the Young Long black hair Manager tonight was really really nice to me and my boyfriend! Thank you so much! It meant a lot to us tonight. u know what u did with the drinks thank you!. A small act on your part was a big blessing for us!.. people still care! We have lost hope for most!.. you made us Believe again in people!. read more

Taste like butt but I can settle but for real those fries suck I would recommend If you are on vacation on a car then go to Burger King or Wendy's they are way better over all 0/10 read more

Worst McDonalds on the planet. 5 cars in drive thru, 20+ minutes.... ridiculous. I've seen cars pull out and leave and still only served 2 cars in 20 minutes. Go to grocery store and buy meat, buns, condiments, potatoes, oil, and go home and make your own. Paint your living room, now the lawn, then come back here and get your next meal. You could very well have time to write the great American novel during this period also. Maybe raise a cow, and grind your own beef, or just have a steak, heck, smoke the whole thing and open your own restaurant. I'd quit writing if my vehicle ever moves. I know now that this is some left wing healthy eating plot... read more

It's one of the largest franchise businesses in the entire world, how some locations still manage to fuck literally everything up is mind-blowing. You purchase the franchise license and virtually every business decision is set out, you just need low wage workers. This location recently went through a snail's pace renovation that makes road construction look efficient, but that didn't change the terrible service and quality - seriously, how do you mess this up? My most recent visit, the straw that broke the camel's back, if you will, was an early morning around 5AM and all I wanted was a McMuffin and an OJ. There was a delivery truck in the parking lot, and I roll up to the drive through and they're closed to stock the kitchen from the truck delivery. So much for 24 hour service. On a grander scale, the way this McDonald's is operates is terribly parallel to Bowling Green as a whole. read more

The McDonald's on Highway 20 near Racine is excellent fantastic food always done quickly and always done correctly. The McDonald's on the way through I would send her my worst enemy to. read more

Well the food was good. Hot and fresh the way Mc Donald's should be. After reading the recent Yelp reviews we decided to come in and order instead of drive through. We ordered 5 various meals. After our three kids ordered we attempted to have the girl repeat the order back (there's no screen to double check at the register). After the third time asking her to slow down and repeat it the shift manager came over. She re-read it to us and taught the girl how combine the drinks and orders to make them meals- shame on me for assuming when someone orders a breakfast with a drink and has brown that the person would automatically combine it for you into a cheaper meal version. We thought we were set. My husband and I sat and re-read the receipt- nope, wrong. How she changed a sausage egg Mc muffin into an egg white delight I'll never know. And my kids speak very clearly- they are teens- somehow she misses two of the three kids ordering a hash brown with their meals. So back to the register we go so we can switch the sandwich and add two hash browns. The shift manager was very nice, the food was fresh, but this was SO frustrating!! And btw the drive through line was at least 10 cars, no line inside. read more

Not good. Very slow. And rude to customers. Bathroom was horrible. May look all fancy but it's not. They forced me to use the kiosk thing although I did not want to. I think his name was Kevin. I saw his name tag. He just walked around the whole time. And even told this young lady that she doesn't tell him what to do after she asked him to clean !! Horrible. The younger kids were much nicer than the adults. read more

I went through the drive-thru yesterday after grabbing a movie from the redbox. First, I was sitting in line and reading a sign posted in the parking lot which had rules for being in the parking lot. They made sense except one which said no backing into curbs, I still can't understand why that would prevent someone from being a "good neighbor". I'm still not sure if I understand what it means. If I back into a parking spot am no longer a good neighbor? Who are these neighbors that are offended? The sign aside, I ordered a nugget meal after the annoying, garbled, pre-recorded greeting which asks if you want to try something that has a good food cost to sales price ratio. I move to the first window and pay then pull forward to the second window where the guy opens the window holds my food and drink out and looks at me without saying a word. I grab my order and he shuts the window without saying anything or asking if I needed anything. I figure that he probably didn't speak English or maybe was a mute and moved on. When I get home and put in the movie and get ready to eat I realize that I didn't get any sauce for the nuggets. Now I'm wondering if maybe not speaking to customers allows them to save money on sauces. I normally avoid McDonald's but figured since I was there I would grab something. From now on I will get something from one of the other 10 other restaurants within a tenth of a mile when I visit this redbox. read more

When we went through the DT, the lady was very rude to us at the speaker box. Then, we went to the first window and they didn't make any eye contact. So, we went to the second window. Then we were told this was incorrect. Our food was decent but seemed slightly undercooked. read more

If i could give no stars I would. I pulled up to the window and to get my food and was asked to pull up to the waiting area that it would only be for about 30 seconds. well 10 minutes later i get out because my food isn't to the pick up parking spot,i met the lady as shes coming out the door. she was all apologetic . i ordered 2 egg white delights and i know it doesnt take 10 minutes to make a sandwich,let alone cook egg whites that long.. this place has been steadily going down hill for sometime.I will never spend another dime at this location,and will discourage others from doing so as well.. Next time ill go next door to Burger King,i know they don't take 10 minutes to make a breakfast sandwich. read more

Stumbled back in this location again by accident. Must admit they have an excellent location just off I-65. Service much improved, but was shorted a hash brown. Didn't see it until we were back on the highway. Joe Pesci said it best in Lethal Weapon....... read more

We stopped here for a quick meal and a "restroom" break for four adults and three kids. The bathrooms were clean (thumbs up) but the line was slooooooow. We were the only ones in line at first, but then a bunch of people came up after us. They seemed to be getting their food a lot faster than we were. Also, some lady took my stuff thinking it was hers (she didn't check her receipt) and then came back in about 30 seconds later saying she got the wrong stuff. The McD's did offer to make my stuff again, which was cool, but we had already been waiting over ten minutes for our "fast" food at that point, so we declined. read more

Got ripped off my McDonalds mobile application. I approved one amount and got charged full price on my credit card.

Love going to McDonald's for all day breakfast but if you do the same and want to get hot cakes, you better ask for butter, syrup, and to go utensils because they will only give you one syrup, no butter if any at all. Pissed me off when I got home and didn't realize it before I left. read more

Stopped for a quick lunch and felt like I was not at a fast food restaurant. The service and food was excellent. Want to put a special thanks to Lounell who made us feel welcomed and made sure we had everything we needed. She really went above and beyond expectation of customer service at a fast food restaurant. I will for sure be back to that location. read more

Worst McDonald's ever! I was staying at the Hotel beside it and decided to go get a coke and ice cream and a cookie. As I was waiting in line a guy walked past me and he had just got his coffee after 40 minutes of waiting. The crew as a whole was extremely unorganized and not putting out orders hardly at all. The screen was full of orders but they weren't busy. After 15 to 20 minutes the girl up front walked by and I asked what I was waiting on because she served her friends that came in before anyone else. She looked at me and asked what I had. I told her ice cream and a cookie. I confronted her about serving people before me and she got flustered and walked off. She came back after a while and went ahead and made my cones. She then told me she would have to check on cookies and determined they would have to make some. After a total of 20 minutes and my ice cream melting we finally had our food. They need some definite leadership here. read more