If I could give zero stars I would.
This place is a Orthodontist sweat shop. The facility sold me the dream to fix my smile for $8000. I chose to do Invisalign on my uppers and traditional on my lower. They charged me FULL price for upper and Lowers Invisalign and pretty much pocketed $2K that I didn't even get for services for from that company when I only received trays for my top teeth and we only did molds for my top teeth also. After my Invisalign treatment, no post treatment scans were done to see if I needed refinement trays. May I mention the tech who was putting my attachments on stated to me she had never done them and hopes they come out okay. I was not comfortable with that and asked for another tech. Instead of supplying me with Invisalign retainers, they gave me cheap ones made in office. I've had my permanent retainers break on both my upper and lowers as well as the trays to sleep in because of the cheap quality of materials they use. I called to make an appointment a year after my braces were taken off to fix the newly broken retainers and they told me I was not considered a patient and they would gladly do a virtual consult for $250 plus close to $2K for new retainers and could bill me. I have NEVER been late on one single payment to them and this is how they treat their customers. The receptionists are rude and terrible. God forbid you have to reschedule and they push you out 6-8 weeks. PLEASE do you research so you do not get ripped off like I did. I have spoken to at least 20 other people who have been taken advantage of and currently working with Invisalign since I was mistreated so terribly. read more