DO NOT GO HERE!!! DO NOT GO HERE!!!!!!!! The staff here is…read morenot friendly or welcoming. I went there to pick up my retainers , I usually go by the north office on Hilton Rd but unfortunately I had to go here to get my retainers and It was the worst experience ever. They didn't care to make sure my retainers fit properly, They were just in a rush to give them to me and have me go on my way. I had questions and was dismissed quickly and they were very rough when fitting retainers which still doesn't fit btw they just tossed them in a case and handed me a bag and had me go on my way.

Dr. Munn and his wonderful Staff are amazing and very professional. We felt like they took quality…read moretime with both members of my family and treated us with kindness. We highly recommend this office!

The woman at the front desk (Yan or Yang) has the worst customer service. Very blunt and when she…read moreis trying to be nice, it comes across as painfully fake. What a shame to an otherwise nice office.

Do you believe in Angels ? I am proud to share the good…read morenews to the world that my life has been touched...we are reminded that God is alive and he puts certain people in our lives for so many reasons that we can't fully understand... Ross and Munn orthodontics is the place where I went to get my braces. 11/12/15 was the day when my life was truly blessed by so many wonderful people.... Doctor Munn Doctor Ross Beverly Hall Carrie Ray Julia Robin April Jeannie LuLu They are my angels and I'm thankful for God allowing this miracle to happen... Doctor Munn and Beverly greeted me with such kindness...their experience and knowledge is unmatched... Beverly is the coordinator and team leader who keeps everybody happy and organized.. Doctor Munn uses his gift from God and changes lives by putting braces on his patients... Carrie Ray is the Angel who put my braces on with doctor munn... she is perfect....the tone of her voice is gentle and her touch is gentle... she knows every detail about her job...we talked in great depth about life and it's my honor to have her as my friend....she is beautiful from the inside out. She is very healthy physically, mentally and spiritually... Carrie Ray is extremely educated and skilled yet has the most loving heart......there is no one like her ! Doctor Munn is awesome.. I felt no pain while my braces were being put on.....he explained everything slowly and wanted to make sure I was comfortable. Beverly Hall is another angel that truly cares about me. We talked so much about my personal life and if I ever need someone in my corner - it's Beverly without a doubt. I will always be grateful for having such a great friend...I believe that my mom in heaven sent Beverly in my life to protect me and keep me happy...she is the reason why I believe in angels... Robin took my pictures and digital scans of my teeth. She is so calm and is well liked by everybody ....she was so happy for me. God bless her for being kind and loving to every person who she meets.. I'm so proud to know her... April and lulu are the angels who greeted me with such kindness and respect..they are so nice.. they are a true reflection of this office... Julia and Jeannie also work with doctor munn... they deserve to be happy and healthy because of their beautiful heart....they were so happy for me about this new journey that I'm gonna be on.....I am so thankful to have them as my friends...My life has been blessed by knowing such AWESOME internally beautiful souls- those beautiful souls are Julia and Jeannie- thank you for being so special. Doctor Munn and Doctor Ross and the rest of the team are angels...what a blessing it is to know them. Thank you Lord for allowing such beautiful people in my life.. thank you Doctor Munn for being my angel I love you all very much , Timmy

Dr. Jen is the best Orthodontist! She cares for her patients and gives them the absolute best…read moretreatment. The office staff is super friendly and welcoming as well. I made the best choice by choosing to have Orthodontic treatment with Dr. Jen! My smile is so much better!

This office is an amazing place! My family has been with Dr. Jen Orthodontics for many years and I…read morewouldn't go anywhere else! They treat you like family and always have a fun environment we all appreciate.

I absolutely love going to Carolina Forest Cosmetic Dentistry! The entire team is welcoming, kind,…read moreand professional, and they truly care about their patients. They always make me feel comfortable and provide outstanding care at every visit. You can tell they genuinely love what they do, and it shows. As a veteran, I especially appreciate the way they support and take care of veterans in our community. I highly recommend Carolina Forest Cosmetic Dentistry to anyone looking for exceptional dental care and a team that treats you like family.

The staff is friendly; however, I had a problem with my crown and was ignored after I paid $1,700…read more I came there to have the tooth pulled in the first place, but was talked into the $1,700 last for over 10 year crown. I'm 70 years old and on a fixed income. My crown came out while I was taking a bite of a soft chicken nugget. They should be putting the crown on with Gorilla glue if they can make sure it stays in for at least 10 years. It hasn't even been 6 months.

My first time visiting this Dentistry office and my experience was amazing! The staff was so sweet…read moreand Brooke was such a sweetheart. She made sure that I was extremely comfortable and cared for during my appointment. Very clean and friendly environment.

I am very disappointed with the customer service I received from your office regarding my account…read morebalance. I was charged for a service that I had already paid my portion for, while the remaining balance was not covered because I had lost my job and changed insurance. When I came into the office, I was not asked whether my insurance had changed, so the claim was apparently submitted through my previous insurance. When your office later contacted me about the balance, I explained that I had new insurance and asked that the claim be resubmitted through my current insurance. Instead of assisting me with correcting the issue, I was told that it was entirely my responsibility to notify the office of the insurance change. While I understand that patients have a responsibility to provide updated insurance information, I also expect a dental office to verify insurance information and work with its patients to resolve billing issues when an error occurs. I found the response I received to be dismissive and unhelpful, especially since I was willing to provide my new insurance information so the claim could be processed correctly. Unfortunately, the way this situation was handled has left me with very little confidence in your office's customer service. I have therefore decided to seek dental care elsewhere. I hope your office will reconsider how situations like this are handled in the future, as a little willingness to help resolve an issue would have made a significant difference.

Dr Miller was OK however the heavyset Melissa girl needs much improvement. She was rude and seem to…read morebe obtuse. I overheard her making fun of other patients. It seems the doctor would hire a better assistant. She may have just had a bad day as her speech seem slurred like she was talking with something in her mouth or on medication of some sort. I wish I had not gone there in the first place.

I'll begin by saying that Dr Miller himself is great. The hygienist that cleaned my teeth last…read moretime, however, was horrible. I've been getting regular yearly cleanings my whole life, and this girl didn't fool me at all. I could have done a better job myself with a toothbrush and some floss. She made it no secret that she was in a hurry and didn't really care what my concerns were. Then she had the nerve to say to another hygienist, "We gotta hurry up because Dr. Miller's niece is coming in." I was very annoyed because his niece probably isn't paying to have her teeth cleaned. I will continue to go here, but I will definitely speak up if I get stuck with this girl again.

I contacted the medical center several weeks prior to my appointment to confirm that my insurance…read morewould cover the visit, aside from my required co-payment. I was specifically assured by the staff that they accepted my insurance and that the services would be covered under my policy. On the day of my appointment, the visit went well, and upon checkout, the receptionist again confirmed that everything had been processed correctly and that I was only responsible for my co-payment. Based on these representations, I left the facility with the understanding that my financial responsibility had been fully satisfied. Approximately one month later, I received an unexpected bill in the mail stating that my insurance had not covered the full amount of the services rendered. I immediately contacted the medical center for clarification and was informed that the charges were not fully covered by my insurance after all. Had I been properly informed beforehand that the services would not be covered as represented, I would have had the opportunity to make an informed financial decision regarding the appointment and treatment. Instead, I relied on the information provided by the medical center and proceeded under the reasonable belief that the visit was covered except for my co-payment. As a result of the inaccurate information and representations made by the facility, I am now facing an unexpected financial obligation that I did not knowingly agree to incur.

The dentist is pretty nice; but the people working up front is very nasty. If you can; go elsewhere…read morein Horry, Georgetown, or Brunswick counties. The people doing the insurance don't know what they're doing. I had to call BC/BS of SC so they could explain things to them.

First, let me begin by saying that I am a patient of Dental Smart, Murrells Inlet. I called Dental…read moreSmart yesterday with an aching abscessed tooth. I was told by Dental Smart, they could not see me until the middle of October. Didn't Dental Smart ever hear of a dental emergency? Dental Smart never bothered to ask me my medical history, or even try to squeeze me in for this dental emergency. In my opinion, for being a "Dental Care Center" this place DOES NOT CARE about the health of their patients.

I went to have a cavity filled. The dentist explained what he was going to do which was fine but…read morewhen I got the anesthesia shot it was painful more than I'm used to. My jaw hurt for couple days afterwards which I am not used to and I think it is partly from the shot. I also got 2 shots, the 2nd didn't hurt as much for I was going numb from the 1st. Seemed to do a good job though on the tooth.