I come from an area of Cardiff where few spoke English as a first language, appointments were only available in 10-14 days time, the Drs always ran 30-40 mins late & all staff looked exhausted.
This practice is a breath of fresh air, the usually unapproachable receptionists are so friendly & helpful, I've never had to go longer than 2 days for a non urgent appointment (only longer if I wanted to see a particular Dr), telephone appointments available same day which I find useful as I have a chronic condition.
The Drs treat you as friends with good clear advice, only giving prescriptions when needed as they actually listen to your problems & concerns, no 'here take these, next patient...'
Hope I never have to move! read more