There are not enough great things I can say about our wedding at the Whitby Castle. From the moment we saw the venue, we knew this was where we wanted to say our "I do's". Everything, I repeat everything, was amazing while working with the Whitby Castle. From the planning, to the execution, the team did an amazing job making us feel comfortable, happy and at ease. They worked within our budget and provided us with the most amazing experience we could have ever imagined. The venue is beautiful, the food was delicious, the cost was affordable, and the team was professional and helpful from start to finish. Look no further, the Whitby Castle is the best. Thank you Linda and Ralph, working with you two was an absolute pleasure!! read more

This past weekend we held our wedding at Whitby Castle. To say that it was perfect is and understatement! The whole entire staff was friendly, helpful, and on top of everything this entire night. Ralph was a pleasure to work with and made sure to guide us through the night with a huge smile! Meagan the bridal attendant was an angel who came baring champagne at all the right times The cocktail hour food and main entree was out of this world! All of our guests raved about it I've been to many halls and my husband and I both worked in hospitality for years .... so when we say it was a DREAM wedding from start to finish we mean it! If you are planning a wedding you better go check this place out! Thank you to the entire staff for making our special night go as smooth as ever! read more

Went there for a wedding. Horrible cocktail hour. Not enough seats. Standing for an hour.. not thinking that people are disabled and others might not care... was crazy. They blocked off a part where there was more tables and seating. They wouldnt allow it to be opened or for anyone to go past the barrier. Plus it was basically winter out and we were cold. Then to just go inside for dinner to be sitting over an air conditioner vent after freezing outside on the patio for an hour. . Ugh my night wasn't well. I was freezing sitting there and no one would switch seats with me. I don't blame them. Got my dinner and it got cold in two seconds probably from being right near the air conditioning vent like myself. I couldn't enjoy anything there. read more

My husband and I were married here in December 2019. There were so many reasons I was drawn to Whitby Castle - In a sea of cookie cutter Westchester waterside venues and halls with printed carpets and tacky chandeliers, it has a classic, elegant, and unique aesthetic. I had also heard from friends who had attended weddings here that the food was excellent, and I loved the fact that the entire venue was ours during our event. It is located beyond a long driveway on beautifully manicured grounds overlooking the Rye Golf Course. Whitby Castle, and especially Ralph - delivered. The weddings here are run like a well-oiled machine. Several guests mentioned that the filet mignon with bourbon glaze was the best wedding meal they had ever experienced. Portions were BIG. My husband and I made sure we actually got to eat our dinner, so we knew what our guests were tasting! Cocktail hour food and flow was also met with rave reviews by our guests. The main room's floor plan IS something you don't see often - with the dance floor located adjacent to the seating rather than in the center - but we found this to be an asset. The main bar location on the side of the dance floor gave a reason for our guests to get out of their seats and dance, and our older guests were seated away from the loud speakers, but with views of the action. Due to the holiday season, wreaths and white lights were already outside and 5 white-lit Christmas trees were in the reception room, and these added a magnificent glow and complimented our seasonal theme. A few extremely minor cautionary notes: They allowed a certain level of customization (we brought in our own chargers, napkins, photo drop backdrop, bourbon bar, created signature cocktails) but they will not set up everything for you (i.e. the photo booth that was free standing and needed to be plugged in, connected to wifi), so we hired a day-of-coordinator to do the heavy lifting with setting things up - and breaking them down (all of your personal items must be out THAT night, so it was an important hire for us.) Also, because we had a day-of-coordinator, my bridal attendant paid me no attention and did not get me a drink the entire night - I think they just assumed my DOC would be doing this, but she was busy with other things. The dark hardwood floor (which I will admit was a selling point for me, as I despise gaudy carpeting and found this to be preferable) could use a tiny bit of sprucing up. OVERALL THOUGH: 5 STARS, Your wedding at Whitby is in excellent hands with Ralph and this venue and food are far and away better than most I've experienced in the Westchester/Rockland area. Big shoutout to our "captain" for the night, WILL! We loved these guys & thank you for making our wedding spectacular. read more

I had my wedding there on 03/27/21. In the middle of a global pandemic, The Whitby still made all my dreams come true. The venue itself is GORGEOUS. The food is absolutely amazing. All of my guests were in awe of how beautiful the venue is & they couldn't stop talking about how good the food is! If you want a fairytale wedding, book The Whitby Castle. read more

Unfortunately, I have had to reschedule my wedding twice due to Covid-19 and each time Niki and her team have been more than accommodating and compassionate. They made a difficult decision so much easier with their quick responses and reassurances. I am beyond happy that I chose this venue to have my future wedding at. read more

From the moment I looked up this venue, my bride and I fell in love with it's beauty! Since the very beginning, Ralph and his team were ON POINT with everything!! He welcomed and treated us like royalty! He was excellent in meeting our needs and in re-arranging our itinerary to make the night flow perfectly. All of our guests are still ranting and raving about how the night was so perfect and how the services provided was excellent! For any bride that wants to feel like a princess with her own castle, I highly recommend this location. Also the food was delicious!! read more

I had my bridal shower at Whitby Castle and I highly recommend having any type of party or event here. From the very beginning Niki, our event coordinator, was super helpful and kind and answered all of my questions. She was amazing to work with and I can't say enough good things about her!! I also want to give a special shoutout to Will because he went above and beyond to make sure my guests were taken care of and all of our guests loved him! He has a passion for what he does and put a smile on everyones face. I will definitely return to Whitby to host another event in the future! read more

Celebrated a wedding on New Year's Eve with wonderful people and the love of my life! Such a beautiful place and a great experience read more

Whitby Castle - Venues & Event Spaces Near Me - Rye, New York

We are absolutely thrilled with how everything went for our wedding at the Whitby Castle this past July. Ralph and the staff went above and beyond with everything for the day. They were incredibly helpful throughout the planning process leading up to the wedding and helped to make changes to the menu and schedule of the day to suit our needs. Our guests could not stop raving about the food! The quality was spectacular and the presentation was excellent! Thank you so much for all of your hard work and attention to all of the details. We had an incredible wedding day and highly recommend the Whitby Castle! It was simply a magical experience! read more

My family went here for Easter Brunch. Even though it is on the Rye Country Club grounds, we found out the Whitby is open to the public for Lunch and Dinner. It seems most of the reviews here are for weddings. It is an amazing building and so it the property and the views toward Long Island Sound. Our brunch was great with plenty to eat and a wide amount of choices. Bagels, muffins, eggs Benedict, and bacon were some of the breakfast choices. There was also salad, shrimp, chicken, sole and a carving station with three types of meat. Brunch also included dessert which included cookies, cakes, and fresh fruit. Coffee and tea were also available. The dining hall is quite elegant with numerous windows facing out over the golf course to the water. There is also an outside dining deck but it was too cold the day we went except to go out and snap some photos. Beautiful place and would love to come back for dinner. read more

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Had an event there. Almost everyone that attended got food poisoning... It was awful. The place is beautiful. Had high expectations. There was a wedding right after our event. Hopefully, they didn't get sick... read more

We went there for an open house event this past Thursday as we are looking for a wedding venue for my daughter. I'm not sure where to begin because pretty much everything was subpar. From walking into the venue and no one to greet you in the entry foyer and a hostess? In an adjoining room who made absolutely no effort to guide or direct us. As a person who spent many years in the hospitality business this to me was just unacceptable. Pretty much everyone at the very perfunctory food stations except for the charming pasta chef did their job with as minimal effort as possible. You could cut the lethargy with a knife. No guided tours. No one available or interested in answering your questions. The sample food dishes- Mac and cheese and chIcken pot pie were pretty much inedible. They also charged you for a glass of wine. The whole thiNg was so so disappointing because we were so excited to view the venue after looking at it online. Honestly, had we been treated with more care and attention we probably would have put a deposit down. However, they made it clear that our business was not important to them by their r lack of attention to detail and complete and utter indifference. read more

The venue is beautiful and was the perfect place to host a fairytale themed event I attended this past weekend. Unfortunately, since then more than half of the guests have been sick with severe food poisoning! As a first time guest I can assure that I will not be recommending nor returning to this place after it's first impression on me (and my health!) I wish I could judge this book by it's cover, with our event being themed as a fairytale after all, but thanks to the health standards this place seems to uphold, there was no happy ending. read more

My wife and I were married here on April 30, 2016, and it was an amazing experience from start to finish. The staff was attentive and thoughtful, and Ralph did an excellent job making sure that everything ran smoothly. Linda was a great help with the planning and preparation. The food was terrific, and drew rave reviews from my guests. The transitions from the ceremony in front of the castle, to the cocktail hour on the patio, to the dinner in the ballroom, were seamless. The view from in front of the castle for a wedding is one that simply cannot be beat, and the staff's overall performance really makes the experience a special one. read more

Whitby Castle is stunning, it is where the wedding of your dreams comes to life. During the day the castle is beautiful and at night it is gorgeous, the interior comes to life with dimmed lights and the warm tones of the room. It honestly was the most beautiful set up I have ever seen and it really made our special day feel magical. The food was outstanding and exceeded our expectations. So, I give Whitby Castle as a venue a 5-star rating. I also thought the set up process was quite seamless and that Nicki and Courtney are A plus employees and fantastic at their jobs. They answered all our questions immediately and provided all the information we could ever ask for. They were an honest pleasure to work with and made planning feel very easy and painless. Now, there were definitely some major mishaps the day of our wedding that added a large amount of stress to an already stressful day. 1. We signed a contract and paid to have entrance to the castle at 8 AM to begin getting ready in the Bridal Suite. The castle was LOCKED with no one to let me, my bridesmaids and hair and makeup vendors in. We had Ralph's "word" that there would be someone to let us in and there was no one. Fortunately I was able to find an unlocked window and entered the castle through that. Mind you, this was after calling Ralph 20 plus times with no answer. No one showed up to the castle until after 9 AM. 2. I was told I would have a "bridal assistant" day of, they were no where to be found. No one offered to bring me water, a coffee, food. I felt that I was the one responsible to take care of my husband and myself as well as my mother and bridal party. 3. Ralph was more concerned with when the food came out vs the actual flow of the evening. Ralph had many many terse words with our photographer and band to hurry them along when in reality food service was extremely slow. I felt that we were rushed to sit down and then wait a solid 15-20 minutes until food was actually at our guests plates. 4. Ralph was more than less non existent throughout the day, I felt that the "schedule" we agreed to went out the window as well as all the detailed paperwork we were asked to fill out. We needed access to an outlet behind a heavy dresser in the bridal suite and he was very rude when we asked for help trying to get to it. He had no idea where our best man and maid of honors sat, he kept saying we were going to introduce the bridal party (when we were not) and he also tried to begin the wedding when the bus with 75% of our guests had not arrived yet. Which, as a professional wedding planner is a bit concerning he did not pick up on this fact and notice that a large majority of the guests had not arrived yet. At the end of the day it was the best day of our lives and the castle was the perfect place to host such a special day. I do think that there needs to be some sufficient improvement in regard to day of client services and planning. Unfortunately, my day of experience was made quite a bite more stressful due to the failures of the day of team. My advice is to be prepared to "man the ship" day of because currently the castle lacks a strong day of team. read more

We hosted my daughter's wedding here this past weekend. Everything was perfect. Ralph, our amazing Maitre' D, made sure the whole day went smoothly without any problems. I even asked him for some seating changes that day and it all went smoothly and uneventful. The food was delicious and the entire staff was incredible . A very courteous and professional team. Not to mention how beautiful the venue itself is!! What a perfect day!!! Thanks Ralph!! read more

AMENDED - Please note that I was recently contact by Whitby reps who nicely asked me if I would remove my reviews as they were resonating with viewers. I politely declined. I think people have a right to know what kind of service to expect and honest experiences from others. While I hope my experience there has improved their service and way of doing things (and I hope it has), it still does not change how we we're treated on, and well after my Wedding day. We had over 200 guests and spent quite a lot of money to let bygones be bygones. I would have expected better treatment considering. I know my review is quite long, but if you want details of all of the issues (there were a ton!) and THEFT - please continue reading. All is fine in the initial discussions, where they seem like they will bend over backwards in order to accommodate you. Our initial contact was with Linda, their Sales Manager. She is nice enough over the phone and usually responsive over email. All was smooth sailing up until our initial food tasting about 3 months before our wedding. The tasting was DISGUSTING. I know what to expect when someone is cooking for this many people, I previously worked for a catering hall in Putnam County. It will never be restaurant quality. Whitby Castle was providing us with appetizers at our tasting that weren't event available for us to choose from at our wedding. I reached out to Linda about a week after the tasting and mentioned that we were really unhappy with everything that we had. She was very accommodating & set up another tasting for just my husband & I. We walked away from that at ease & had asked if we could swap the Salmon for Halibut instead because we really didn't like it at all. Following our cake tasting we met the Maître D' - Ralph. TO LESSINGS MANAGEMENT - PLEASE NOTE THAT 90% OF ALL NEGATIVE REVIEWS FOR WHITBY CASTLE ARE IN SOME WAY OR ANOTHER RELATED TO HIM. Little things that most venues have down pat are just overlooked by the staff at Whitby - like having cutlery and napkins at all of the various cocktail hour stations, and running out of beer. They miraculously managed to serve guests the wrong fish (salmon instead of halibut) and did not come forward with the mixup. Later on, I find out that Whitby Castle only had enough halibut for 10 people and had served Salmon to the rest of the guests and had not told us. Before I found this out, I was told by the GM that, "some" of the waiters were uninformed and had provided both halibut and salmon as options to our guests. He indicated he was annoyed because the Salmon cost him more money. I'm sorry Sean, I could care less that it cost you more money - it's not what we agreed upon. Why would guests be confused by receiving salmon if it's what they ordered? I had asked multiple people from different tables, all of which confirmed a dual section was not mentioned by the waiters & they had ordered halibut. So there goes that LIE. Earlier that day, Ralph managed to royally screw up the seating chart which left my parents, brothers and grandparents in a dark corner far away from us by the exit. I was LIVID. I immediately brought this up to Ralph who wouldn't even apologize. After my encounter, I didn't see Ralph the rest of the wedding. I was late to my father daughter dance and bouquet- toss because he didn't coordinate the timing. He was just a DUD hanging in the door entryway monitoring from afar - when he is supposed to be my shadow. And Ralph, if you didn't know that, I know a great venue up north that can show you a thing or five hundred because it's obvious you have no freaking idea what you're doing. The staff didn't do a good job guiding guests to the larger bathrooms downstairs, and because of that there were ridiculous lines on the main floor. The staff was telling people that there was an additional bathroom upstairs (it is connected the bridal suite). This is where we get to the really good part. Whitby Castle, I hope you named that Bridal Suite after me. Before my wedding this SORRY EXCUSE FOR AN ESTABLISHMENT didn't feel the need to lock the bridal suite because they DIDN'T HAVE A LOCK.They left the door wide open & because of their negligence, two of my bridesmaids had their envelopes (wedding gifts) & cash stolen from their purses. How they do not put measures in place to PREVENT this is beyond me, especially after Ralph had TOLD my bridesmaid that a theft had occurred 6 months prior in the bridal suite (AND this place is open to the public during events). Instead of a genuine apology from these guys, I was directed to the Liabilities section in our contract. Steve, the regional GM, did an ok job handling the situation but the rest of them are good for nothing. read more

Whitby Castle was absolutely incredible as our wedding venue!! My husband and I chose there because we wanted something unique - and a castle was just that. After reading great reviews about the food and service, we decided to go ahead and book it. I am so so glad we did - it was just phenomenal. Ralph - our maitre'd - was seriously amazing. He was so attentive and accommodating. He worked with us during planning - helped us switch out a few things we didn't want (the slider station) for some extras we did want (the drunken sundae dessert station). He also helped us out when we had only a 125 head count (we invited 190 and needed to guarantee 150) by absorbing the cost of linen rentals, giving us extra food packed up, and more. He really went above and beyond for us. In addition to that, on the day of the wedding, he really hustled and worked so hard to ensure everything was to our liking. Anything at all we needed, we would just tell any member of the staff (they all had ear pieces to communicate easily, which was a really great and organized system), and Ralph came to us immediately and took care or whatever we asked for. He was really a fantastic maitre'd. Additionally, the overall service at Whitby really exceeded our expectations. Not only did we notice that the staff was very efficient and friendly, but so many of our guests commented on how impressed they were with the service. I cant't comment on the bridal attendant because unfortunately she had a minor accident and sprained her ankle on the stairs, but honestly with Ralph and the staff, we really didn't even feel like we were missing out on any service. One example of the great attention to detail we noticed was the presentation of the entrees - servers would surround each table at a time and would all place the plates in front of our guests in a synchronized fashion - which was visually impressive as well as a really nice touch. Finally, now that I have sung the praises of the castle itself, Ralph, and the service, I will talk about the food. The food was absolutely beyond incredible. At our tasting, we enjoyed the food, but the chef must have really stepped up their game on our wedding day because everything was delicious. My husband and I have very high standards when it comes to food and often eat in fine restaurants. When we tasted the food at our wedding, we were thrilled. We didn't get to taste every single thing at the cocktail hour, but everything we did try was fantastic and many of our family members and guests raved about the cocktail hour as well. Our entree choices were the seared duck breast, Chateaubriand with Port wine sauce, and herb roasted salmon. We opted for mashed potatoes and haricort vert as the accompaniments. We had a plate of all three at our sweetheart table, and the flavors were great. Everything was cooked to perfection, and as we walked around to all of our guests' tables we noticed that this was consistent for all of the plates. We had multiple people tell us that the food was the best they have ever had at any wedding and that it was delicious and they couldn't get enough. This was truly a wonderful thing to hear. My maid of honor told me that even though she orders Chateaubriand and every single wedding she goes to, this was the best she ever tasted. Also, the wedding cake was off the charts. We chose vanilla cake with salted caramel filling, and it was out of this world. All in all, Whitby Castle gave us a PHENOMENAL wedding!!! read more

Getting psyched for my wedding coming up soon at Whitby Castle because Linda has been so incredibly amazing, meeting my every request and making sure that I was completely happy every time I have visited the castle. She goes out of her way to take any worries away, which is priceless, just like she is! Haven't had my wedding there yet but Linda has me so excited/stress free for the big day. She rocks. read more

My wife and I were married here on July 2, 2016 and if we were asked to do it all over again, we would come back to the Whitby Castle. It's funny how we ended up choosing this venue. I think by the time we signed the contract we had visited about 15 reception venues in Westchester County NY and Northern New Jersey. A lot of factors came in to play: location, staff, food, local vendors, you name it. When we toured the place, it was the staff and atmosphere that really gave us a sense of how our wedding night would be if we moved forward. Our instincts were right. From the moment we decided on this venue, our contact Linda Bennett was very professional and helped navigate the process: ensuring the contract met our budget, recommendations on vendors, food, and so forth. She did a good job on keeping us in check and was aware of not being pushy or chasing us for details. A few months leading up to the wedding, our contact had moved up in the company and we were transferred over to be assisted by Ralph Bracco. Let me tell you, this guy is LEGIT. He made the book of business transition from Linda to him seem like he was there with us from the beginning of the planning phase. I remember we saw him in action for the first time in April 2016 as a courtesy by our music vendor, Get Down Entertainment (http://www.getdowndjsny.com). Ralph was on-point with everything; talk about maitre'd to the T. My wife and I were amazed at how organized he was and ensure the details were on point from the table linens to the food servings in cocktail hour to even the timing of the events on the wedding schedule. We decided to book our rehearsal dinner here and the staff at Whitby Castle, including Ralph Bracco, were very accomodating and customized a night for us that fit our requirements and budget! This gave the opportunity for our out of town guests and bridal party to experience the venue beforehand and it left them on their toes knowing they would be coming back on the following Saturday. We went with open bar and a pasta station with a few passed hors d'oeuvres. All were on-point, service was amazing. Our wedding day was no different, I would probably say Ralph took it to the next level in terms of keeping us happy and not having to worry about anything. This is why we put a lot of trust in our reception venues right? So we don't have to worry about a thing! We didn't have much of the food (obviously), but the staff packed it all up for us to bring back home. From start to finish, the night was amazing. Cocktail hour included passed hors d'oeuvres and a suckling pig with open bar. The guests kept saying they were stuffed and were surprised dinner hasn't started. Fill them up they said! That's what we did. The staff made sure the guests were back inside the venue and on-time to get the party started. The dinner entrees included: mixed filed greens with warm goat cheese crostini; a choice of: a)roasted farm chicken breast with madeira sauce, b)herb roasted salmon and c) filet of sirloin with port wine sauce; all with a side of yukon gold potato puree and broccolini. Can you say delicious? Of course. As I mentioned, we couldn't have the food during the wedding as much as we would like (the guests loved it!!). But we did have it when we got back home and let me tell you, as good as the day of the wedding. One very very very minor hiccup, which I'm only highlighting to show you how much management at Whitby Castle, including Ralph Bracco, really do care about their clients. His staff forgot to leave out the cake pops as party favors for our guests at their departure. My mother-in-law was not too happy about this one and she had designed it for us. Of course, Ralph Bracco to the rescue: him and his staff ran up and down the venue ensuring our guests received the party favors. At the end of the night, I can't tell you how much he apologized and was sincere about it, he even offered us to come back for a family dinner - an offer we did not refuse! We came back at the beginning of August as part of Whitby Castle's lobster bake summers, Ralph and his staff greeted us and it was like that hiccup went away. We left with our tummies full, but most of all left with a feeling knowing that the staff at Whitby Castle did right by us as clients. If you're thinking about booking this place, look no further. Everything will be handled for you and I wouldn't be surprised if Ralph Bracco and his team go above and beyond to make sure you enjoy your whole night :) Cheers! read more

Went to the Caste many times over the past few years. My mom loves it so making a decision to take her to the Mother's Day brunch was a no brainer. How disappointing, the selection was limited and and the food subpar. They served bagels and cream cheese but lox was nowhere to be found. The scrambled eggs tasted grainy and the dessert selection, such that it was, underwhelmed the palate. For almost 50.00 I could have gotten better fare at my local diner. I think it's time to find a new Mother's Day locale. The ambiance, as always, was nice and the servers were polite and professional. read more

We'd highly recommend Whitby Castle for weddings. Even before our wedding day, WC staff were easy to reach and responded quickly. Ralph and his staff were professional, accommodating and ensured that all aspects of our wedding day went on time & according to plan. Great selection of quality food and beautifully maintained grounds - willow tree out front, front lawn with castle backdrop for ceremony, and back patio for cocktail hour allow for wonderful photography. We're very happy that all our guests had a great time. read more

I recently had my wedding at Whitby Castle. Seeing many negative reviews leading up to the day, I brought this to Linda's attention. She put me at ease and let me know there was nothing to worry about. I simply asked the best way to handle Ralph who was receiving terrible reviews... Maybe because I brought it to light, Ralph was really wonderful day of. As far as I was concerned Ralph had everything under control and was very pleasant to work with. He went above and beyond his call of duty by acquiring a golf cart for the pictures (my mom is disabled and couldn't make the trip to the back of the castle where pictures were), although we couldn't find anyone to drive us at the time, so mom didn't make the pictures, the thought was there. Jasmine was also wonderful, she gave me complete peace of mind and was very calm, a huge plus. All of our guests loved the food and we had quite a bit of NYC high-end foodies in our crowd, so I was extremely worried about that. They loved it! I do wish I was able to have food during cocktail hour, make sure you ask!! Everyone was blown away by the amount of food served at cocktail hour. The cake was bad (but looked pretty), I've never been a cake person and no one eats it anyway. There wasn't a single thing I would change about the wedding. Thank you Whitby for a lovely night. My wedding exceeded any expectations I had. The room was decorated beautifully and everyone complimented the appearance of the castle. Linda, Ralph, Jasmine: Thank you so very much! read more

My husband and I had our wedding at Whitby Castle this past August and I couldn't have been more pleased. From the moment we started planning with Whitby, they were so accommodating. Whitby allowed us to design the space exactly how I envisioned. While the whole staff was wonderful, I have to give a special shout out to Ralph who went above & beyond to make sure the wedding went smoothly and was everything we wanted. He was extremely attentive the day of the wedding. The food was delicious, the space was beautiful - we highly recommend Whitby Castle. read more

My husband and I had an absolutely incredible wedding at Whitby. Thank you so much to the kind staff especially ralph who always went above and beyond and was so accomodating and willing to work with us. I also want to thank courtney who helped in working with our guests who has dietary restrictions. We had an unbelievable time and everything went so smoothly thanks to the exceptional staff. We would highly recommend Whitby to any couple who is looking for a classic and stunning venue with exceptional service and amazing food. We are so happy we went with whitby they exceeded all our expectations. Thank you to everyone again! read more

I don't do reviews, unless of course the experience is so bad I feel the need to share with others. We wanted a venue that was intimate and unlike those on the "strip" in New Rochelle. We hadn't thought much about Whitby Castles lack of reviews and reputation, none of our 200+ guests had ever heard of Whitby Castle. If we had the chance to do it all over again, knowing what we know now, Whitby Castle would have never, ever been the reception choice for our wedding. And after our experience, it certainly will not be a choice nor a recommendation by anyone who attended our wedding. First, I will start off saying that Linda was a pleasure to work with. She was responsive, informative and accommodating. I wish I could say the same of the Maitre D', Ralph, who was the exact opposite. Our first negative of Whitby Castle came shortly before the wedding, 3 months before, at our first food tasting. We were in awe of how bad the food was and so embarrassed that this was what we were paying for. We expressed our frustration and concerns with Linda who allowed us to have a 2nd tasting at our request. Following the second tasting, we felt better about the food (but still concerned about the chef preparing for 200 people). The day of the wedding, my father-in-law, who manages a popular restaurant in Westchester County, was floored at Ralph's lack of command and presence during the cocktail hour and reception. Ralph was really no where to be found that evening, and as a result my wife and I were late to our own cake cutting. If it wasn't for our photographers, we wouldn't have had a clue when we needed to be places. As issues arose, he was no where to be found. There were issues with the main courses being wrong for a LOT of guests and problems with the bathrooms. The staff was instructing people to use the restroom upstairs in the bridal suite, which I can't even comprehend. When we reached out to the general manager, Sean, after our wedding expressing our frustrations, he mentioned he was actually at our event. You would think the GM would actually come over and introduce himself to us and congratulate us if he was there. His attitude on the phone (when we actually got him on the phone - that took a while) was so unbelievably rude. He is by no means a good "manager" to stand for all of the issues that happened that night and take no responsibility for any of them. The positive thing about this place is that its beautiful - remember that looks aren't everything because this places falls short on every other front . The food is mediocre (when they actually provide you with what you ordered) and the staff is clueless. Totally not worth the money or frustration. Can't wait to never go back there, ever. read more

We had a wonderful wedding at Whitby Castle. It was everything I could have asked for, and more. Ralph and the team went above and beyond to accommodate our needs every step of the way. On the day of the wedding, the decor was so cute; food was amazing, and the staff did an excellent job making sure everyone was having a great time! read more

Whitby Castle was just amazing! We couldn't have been happier with our wedding there this past December. We were impressed with the staff and venue (it is absolutely gorgeous and well kept) from our very first visit last March. Ralph and his team were extremely responsive and helpful throughout the process and they executed everything perfectly the day of. I couldn't believe how smoothly everything went! Our decorations were displayed exactly as asked, the food was delicious, and the flow of the evening was managed perfectly. We are still hearing from guests about how wonderful it was, and several have said it was the best wedding they've ever been to! One guest even recommended it to her recently engaged son. I would happily recommend Whitby Castle to others! read more

Don't bother wasting $ 49.99 per person to attend their Thanksgiving buffet. The food was definitely sub par with the turkey being processed, not carved from a turkey at the carving station. They actually ran out of stuffing! The mashed potatoes were made from processed flakes. The worst part was they ran out of desserts and the ones that were left were the dregs, a very hard, break your teeth form of pecan chunks, a watery lemon concoction and the last piece of a molten lava cake which was burnt on the bottom. One of the waiters admitted they were out of a lot of the desserts. As we were at the second and last seating of the day, they must have miscalculated how much food they would need, although they should have had a very good idea because reservations were required. Next year I'll cook dinner myself with fresh turkey and mashed potatoes and plenty of desserts! read more

The minute we drove up to the Castle, we knew that this was our venue. The scenery and setting are gorgeous, the food (and there's so much of it!) is spectacular, and the people are friendly and helpful. Leading up to the wedding day, Courtney and then Ralph were always available to answer questions and make our planning easier. Then, on the wedding day, all that planning paid off and everything was just perfect. Ralph was amazing - making sure we kept close enough to schedule and that nothing was missed (and keeping our anxious mothers sane!). Just seeing him around calmed our nerves because we knew he was on it! The rest of the staff was just amazing - we can't say enough about how attentive and friendly everyone was. And our guests are still raving about the food and how gorgeous the venue was. If you are trying to decide on a venue, rest assured that you cannot go wrong with Whitby Castle! They really do take care of everything - including you - so you can relax and enjoy your special! read more

AMAZING! We had our wedding reception here on October 15, 2016 and it was absolutely perfect! We booked with Linda (who has since left, but was phenomenal) back in April 2015. From the moment we drove on to the property we knew that this is where we would have our reception. To be honest, I was a little fearful after Linda left because it took us a long time to get in touch with someone, but as soon as I got in touch with Ralph I was put at ease. We started working with Ralph about three months out and made sure that sure that he and I were on the same page about things that I had previously discussed with Linda. Ralph was great with getting back to me via email and all of our appointments went smooth. The day of the wedding went as planned and everyone had a blast! Ralph and the staff were great and made sure that everyone had what they needed and had a great time. Even my MC said that working with Ralph was a pleasure. Our bridal attendant, Katie was also great and she made sure that all of my needs were met. She was a pleasure to have around. Our cocktail hour was held outside on the back deck on a beautiful Fall evening with a full moon. Heating lamps were set up in some areas to help with the Fall chill. The ballroom was beautiful and the food exquisite. Our guests are still talking about it and saying that it was truly the best wedding they ever attended. We even got asked if we could do it again and we would totally do it again in a heartbeat. Thank you to everyone at Whitby Castle for making our dreams come true and for executing all of the ideas and details that I envisioned for our perfect day. read more

Attending a wedding here. The grounds are beautiful as well as the outdoor view of the castle. I would say the exterior really make this venue. There are great views at the front as well as at the back. The back provides a nice backdrop scenery of the golf course. The interior of the venue did not live up to the exterior. The floor plan of the reception room did not flow so great as it seem that it just two rooms where they had opened up a wall to create one long room. The food was okay, nothing impressive nor memorable. read more

We had our June 2nd wedding here and Whitby Castle was the second venue we looked at and the second we walked in we knew it was it! When we first booked it was with a different operations manager, so when the manager changed I did get a little nervous but Janet and Ralph answered any and ALL questions I had. They were willing to make anything we wanted happen, and they accommodated not only my husband and I but our wedding guests as well. Ralph was unbelieveable the day of - he truly knows what he's doing to execute the perfect wedding. The food, service and staff was perfect and we couldn't have asked for a better wedding day. Thank you Ralph, Janet and the Whitby Castle staff for everything! read more

Went to Whitby Castle on a beautiful sunny no-humidity afternoon. The setting was lovely and peaceful, with the lush golf course spreading out from the patio. Perfect! Can't say as much for the food! Our server was a pleasant and friendly young man, so I would rather blame the kitchen for the long wait to get our lunch. I ordered salad and a sandwich, and my friend ordered soup and a sandwich. It was all delivered at the same time. Salad was excellent, but the rest was just mediocre - overdone, dry, not much flavor. For the price, we expected a better meal. This is our first visit to the Castle this year. Food was better last year. New chef? read more

Incredible! Whitby Castle is truly a gorgeous and special venue, but what is aesthetics without the incredible staff that brings Whitby its true charm. Our journey with Whitby Castle began last year and we were always met with impeccable customer service that truly made you feel as if you were their only bride and groom. Ralph was truly amazing and I can't speak highly enough about him and his staff. I had zero worries because the staff made me feel like they had everything under control and they really went above and beyond leading up to our wedding day. On the day of our wedding, I could not believe how seamlessly they coordinated the decor, the ceremony, the reception, and the clean-up! Our guests could not stop talking about the Whitby staff for about a month - honorable mentions were Ralph (our Wedding Coordinator and Maitre'D), Brandon (our Captain), and Kate (my Bridal Attendant). Thank you all at Whitby so much for a really magical day! (9-2-17) read more

I could not have asked for a better wedding day thanks to the service and atomosphere of the whitby castle!! I would highly recommend this venue for your special day!! read more

Our wedding reception at Whitby Castle was absolutely perfect thanks to Linda, Ralph, and the entire staff at Whitby Castle. We booked our date over a year in advance, and it was a very easy and enjoyable process planning all of the details. We worked with Linda through much of the planning process, and she was always very quick to reply to my emails and very helpful. They were able to accommodate all of our requests, and everything down to the last detail was everything we hoped for and more. The cocktail hour out on the deck was so beautiful. The food was amazing, and we received so many compliments from our guests. Ralph kept everything running smoothly from start to finish, and was such a pleasure to work with. All of the different details/decorations I had brought in were set up exactly as I had envisioned. Ralph, Jasmine (my bridal attendant), and all of the staff went above and beyond to make everything perfect and were so organized. Several of our guests mentioned how friendly and professional Ralph and the staff members were. Thank you Whitby Castle for making our wedding day absolutely perfect. There is not a single thing we would change, I can not recommend them enough!!! read more

My husband and I recently got married and had our reception at Whitby Castle. The venue itself is truly magical and the castle was the perfect setting for photos. Both Ralph and Janet were fabulous to work with. They quickly answered emails, returned phone calls and were willing to fulfill every request. On the day of our wedding, everything was executed flawlessly. The ballroom looked stunning and all of our signage, candles and favors were set up perfectly. Because we were taking photos, we missed part of our cocktail hour. Ralph was thoughtful enough to personally bring us some of the food we missed during cocktail hour. The staff truly went above and beyond in every way and exceeded our expectations. Our guests raved about everything from the excellent service, the beauty of the castle, to the delicious food. Thank you to the staff of Whitby Castle for allowing our dream wedding to become a reality. read more

Worst customer service ever! I went to check them out as a possibility for my wedding, and was told there was only one Friday left in the month I'm looking for. After discussing with my fiance, we wanted to take a second look. I contacted Linda on Monday night, who said the date was still available, but she was going to be off for a couple days, said she didn't advise me waiting till she was back in, and I should call to meet with Ralph the next morning. I did just that, and when I tried to make an appointment with Ralph that same day (Tuesday), he told me he "wanted to go home early because it might snow." (which it never did) I told him I was concerned about losing the date, and we were very serious about it. He said he would hold the date until he could meet with us on Thursday (today). We were prepared to walk in there with a deposit check. Then I get an email last night from Linda saying not only can she not meet with us today, but she gave the date they were supposedly holding for us to another couple. She claims it was booked Monday night, but let's not forget she told me Monday night it was available. This woman wouldn't even get on the phone with me to explain herself, would only reply to my emails like a coward. That's not who I want assisting me with my wedding!! Horrible business practices, these people do not care about your special day, you're just another dollar sign to them. I wouldn't work with her now even if she offered it to me for free. STEER CLEAR of this place ladies! Not worth it! Would give them a zero-star rating but I'm being forced to give at least one (un-deserved) star. read more