I am writing this review on behalf of my mom. After being…read morereleased from the hospital today, she needed assistance getting into her home due to mobility challenges following a recent surgery. Your team met her at her house and helped her safely navigate the stairs using a chair lift. She could not be happier with the kind, professional, and caring team that helped her. There were two gentlemen assisting her--one was named Cameron and one named William. Both were absolutely fantastic. They were at her home between approximately 2:00 and 2:30 p.m., and I mention that in hopes that both individuals receive the recognition they deserve for their outstanding care and professionalism. They made sure my mom felt safe and comfortable throughout the entire process. They were quick and efficient while also being incredibly careful, checking on her frequently and asking if she was okay each time the chair lift moved. Their compassion and attention to detail made a stressful day so much easier for her. She said if she could give 10 stars, she would! She also wanted to mention that she would absolutely recommend your company to anyone in need of transportation or mobility assistance. She specifically asked me to leave a 5-star review because she doesn't use social media very much herself. Please make sure these two gentlemen receive the recognition they deserve, along with a huge thank you from our family. They made a tremendous impact on my mom during a difficult time, and their kindness was also a great help to my aunt and dad. Thank you for your professionalism, compassion, and outstanding service. We are truly grateful. One more thing to note, my aunt did not want me to forget about Serene (possibly the dispatcher or whoever answers the phones) she said she was extremely patient with her, kind , very helpful and just overall made her experience in getting the transportation for my mom that much better . Thank you Serene :)

The dispatcher answered quickly, collected my information and provided an estimate. After that a…read moreteam was dispatched and arrived within the hour. I needed my mother transported back to her home. The 2 gentlemen were professional, efficient, compassionate and timely. I will refer Valiant to my family and friends.

Bay City Medical is the transport company you've been looking for!…read more Ray helped with a transport for my mother. 10/10, no notes. Exactly the level of professionalism, positivity, and can do attitude you'd want in any transport like this. They are now locked in my contact list for ALL FUTURE TRANSPORT.

5 Stars - Outstanding First-Time Medical Transport Experience - Highly Recommend!…read more I'm a 77-year-old Bay Area resident who had never needed an ambulance or medical transport in my life--until a sudden, completely disabling flare-up of osteoarthritis and severe gout left me unable to move from my bed. The thought of arranging transport to the ER felt overwhelming and a little scary. We called Bay Area Medical Transport at 6:30 AM for a ride to UCSF Parnassus, and they arrived right on time. From the very first moment, the entire process was frictionless, professional, and reassuring. The team was knowledgeable, calm, and completely at ease handling the transfer. Their stairchair technology was truly amazing--it made what could have been a difficult and painful process feel safe and smooth. They were hyper-conscientious about my security, safety, and comfort every step of the way. After spending the entire day at UCSF for testing, I needed a ride home and didn't hesitate to call them again. Raymond was the one who picked me up, and he was an absolute 5-star professional--consummate, caring, and incredibly knowledgeable. He made the return trip just as comfortable and stress-free as the first. As a complete first-timer with medical transport, I couldn't have asked for better care. I would absolutely recommend Bay Area Medical Transport (and Raymond in particular) to anyone who needs reliable, compassionate service--whether it's your first time or you simply want the best in the Bay Area

Onward has a very warm and kind approach to their drivers. I had the opportunity to meet the owner…read moreand the conversation was exciting and visionary. I was drawn in to drive for Onward right away. As a driver for the rideshare community since 2013. I have driven over 12700 passengers. This community has taught me quite of few things about the rideshare companies and how to serve riders. Onward Rides is a great company to drive for. If you love serving the mature population then I recommend you become a driver for Onward Rides. Founder Boss Mobility Network LLC

For some reason the hospital forbid me from using a Lyft or Uber to get a ride home from my…read moreprocedure but Onward was indistinguishable from those services but is over 4x the price. I'm pretty sure I made it clear that I was to be escorted into my apartment after drop-off, but when I asked my rider where he was going to park, he was confused and just dropped me off. What's the point? Going to push back about the Lyft/Uber thing the next time I have a procedure that forbids it.

Very professional operation. I'm recovering in a wheelchair and live in a complicated setting - 32…read morestairs to access my home to begin with. 3-person crew shows up, Ace, Dee and B (sorry), motorized stair wheelchair is involved (yes, they have them), big, beautiful van with a wheelchair lift, and I have full accompaniment to my appointment! Safety is paramount for this company - I always felt secure and cared for. I was incredibly anxious before they came and was alleviated of any of those feelings quickly. Super nice people - I hope I get them back on Tuesday!

Terrible - gave misinformation on the phone. Told me the clinic makes arrangements but they don't,…read morethe patient does. When I called back to book she suspiciously said they had no availability after trying about 10 different dates probably because the distance is very short. So unreliable. I doubt they'd actually be there to pick you up. Try elsewhere

Hi Everyone! July 15, 2015 was my first experience with Goldcoast Homecare. As of March 22,…read more2016, i am still with this great Company. The president of the company Carlin, is still true to his word! My caregiver to this day still gives great pride and respect in taking care of my mother and really listened to the family needs and wants. I knew at the beginning of this journey,I could not go wrong. The caregivers and the president Carlin are the BEST! I will never leave. If you want more information about my care of my mother. Ask me to post on Yelp and I will! Thank you GoldCoast Homecare!

My 90 year old mother lives alone but with care and help from me. When I needed to travel out of…read morethe country for a month I needed someone to look after her. I am so happy that I settled on GoldCoast Homecare. The owner, Carlin, came out for the initial assessment and because he is an RN, he was able to take my mother's vital signs and review her medications. He was gentle, kind, respectful, and competent. The person he chose to be my mother's caregiver was a perfect match for her. Even though we do not need her services at this time, my mother still talks about her and considers her a friend. I was able to be on the other side of the world yet stay connected with my mother as I got updates via text or email after each of her caregiver's visits. She gave me detailed information about my mother's day, And I heard from Carlin each time as well, which was amazing. My goal is to allow my mother to remain in her home for as long as is safely possible. I feel such peace of mind knowing that the next time I need them, Carlin and his team at GoldCoast will be able to step in and give my mother the excellent care she deserves.

My father, who has dementia and significant mobility challenges, was injured due to a lack of…read moreproper support from Swift Care. We hired this company specifically to ensure his safe transport to and from medical appointments. Upon returning home, the driver allowed my father to stand without maintaining proper physical support, despite clearly observing that he was unstable. Instead of positioning herself beside him, she remained behind the wheelchair. As a result, he fell onto the concrete floor in his garage. This was entirely preventable with even basic attention to safety. When I contacted the office to address the incident, John's response was disappointing. He was dismissive, offered no apology, and deflected responsibility rather than acknowledging a serious lapse in care. When asked directly about their standards for safe assistance, he confirmed they provide it, yet seemed more focused on irrelevant details--such as whether stairs were involved--when my father's fall occurred on a flat surface. For a service that advertises assistance for vulnerable individuals, this level of negligence and lack of accountability is unacceptable. I would not recommend this company. We will be using AB Medical Transport in the future.

I needed an NEMT after a medical procedure. John is in charge and the communication was easy - and…read morethe rates are competitive! The driver showed up exactly as scheduled and his kind demeanor made the drive home a pleasant experience. Jeremiah's the man! I would highly recommend them.

I had a very disappointing experience with this medical transportation company. My father and I…read morewere left waiting over two hours for a pickup, with little communication throughout the delay. As a result of the long wait, my dad was left exhausted and fatigued, which is especially concerning given that this is a medical transport service. When you're dealing with medical appointments--particularly for seniors or people with health challenges--timeliness and reliability are critical, not optional. We planned our day around this pickup, only to be left sitting and wondering when (or if) the vehicle would arrive. What made it worse was the lack of accountability. Calls to check on the status were vague, and no apology was offered for the excessive wait. Medical transport companies should understand how physically taxing these situations already are. Unfortunately, this experience added unnecessary stress and fatigue. I would strongly recommend looking elsewhere if punctuality, communication, and patient care matter to you.

I work at a retirement community in Emeryville. We called this company for a last minute pick up…read more I was in a panic and scrambling to find a ride home for my resident. I am SO glad I landed in the capable and caring arms of Centurion Medical Transport. From the very first call to this day...months later, I have been very impressed and completely satisfied with the professionalism and punctual service provided. I cannot recommend this company enough. They have been a dream to work with...I look forward to many more months of exceptional service. We appreciate the entire team at Centurion. Keep up the great work. I forgot to mention that they remembered my resident from transporting him years ago! I was impressed!

Great pick up and drop off to my sons school and home. The care and safety was first class. We…read morealso used DTS for airport shuttle and events

From the owner: We are a full transportation service, offering customer pickup, Non Emergency Medical…read moreTransportation, NEMT, Child and school pick up and drop off, Airport shuttle, limo services and Elderly care and drop off

David was great, he transported my 95 year old, very frail and wheelchair bound mother to a church…read moreservice and family get-together. He was very gentle and patiently explained to her what he was doing as he used the wheelchair lift and secured her wheelchair in the van. He is a very careful and courteous driver and ensured her safety and comfort at all times during the trip. I truly appreciate David's professionalism, and his kind and patient demeanor. If you are in need of medical/wheelchair transport, I highly recommend DJM.

I highly recommend DJM Medical Transportation services. David communicates well on the phone and…read morein person. David is very friendly and was on time. His van is newer and clean. David even waited in the hospital parking lot until my mother's doctor's appointment was done so she didn't have to wait around. And, his fees are reasonable. What's not to like? Thx David and DJM.