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    Wheelcare Express

    1.4 (26 reviews)
    Closed 8:00 am - 5:30 pm

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    Driver did not buckle my father correctly. During the transportation ride, the driver braked suddenly, my father flew out of his seat into the back of the van. The driver dropped him off and didn't mention anything about the incident. Father is now in the hospital due to injuries. DO NOT LET YOUR RELATIVES RIDE WITH THIS COMPANY, they are neglectful and will not have their clients in safe care. You are better off catching an Uber than go through this company! They need to shut this company down

    Driver opened the door and dropped this cup out of the van onto the street.
    Lana R.

    Unsure about their business but I just watched the driver open his/her car door and drop a Jamba Juice cup out onto the street. Unimpressed with their ability to follow basic litterinrules.

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    4 months ago

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    2 months ago

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    9 months ago

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    8 months ago

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    5 months ago

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    7 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    Rude drivers. Never on time. When I complained, they blocked my calls. They are not a good place to deal with.

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    6 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    Don't use this company. They always late picking up my father and very unprofessional.

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    8 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    Bay City Medical Transportation

    Bay City Medical Transportation

    4.9(88 reviews)
    14.9 miOuter Mission, Mission Terrace
    24/7 Availability
    Family-owned & operated

    5 Stars - Outstanding First-Time Medical Transport Experience - Highly Recommend!…read more I'm a 77-year-old Bay Area resident who had never needed an ambulance or medical transport in my life--until a sudden, completely disabling flare-up of osteoarthritis and severe gout left me unable to move from my bed. The thought of arranging transport to the ER felt overwhelming and a little scary. We called Bay Area Medical Transport at 6:30 AM for a ride to UCSF Parnassus, and they arrived right on time. From the very first moment, the entire process was frictionless, professional, and reassuring. The team was knowledgeable, calm, and completely at ease handling the transfer. Their stairchair technology was truly amazing--it made what could have been a difficult and painful process feel safe and smooth. They were hyper-conscientious about my security, safety, and comfort every step of the way. After spending the entire day at UCSF for testing, I needed a ride home and didn't hesitate to call them again. Raymond was the one who picked me up, and he was an absolute 5-star professional--consummate, caring, and incredibly knowledgeable. He made the return trip just as comfortable and stress-free as the first. As a complete first-timer with medical transport, I couldn't have asked for better care. I would absolutely recommend Bay Area Medical Transport (and Raymond in particular) to anyone who needs reliable, compassionate service--whether it's your first time or you simply want the best in the Bay Area

    I absolutely recommend Bay City! I needed a ride home from an early morning surgery. The booking…read moreprocess with Casey was seamless as was the communication with my post op nurse on the day of my surgery. Ramsey was a safe, responsible and very kind driver. He took such good care of me. Bay City Medical Transportation does an excellent job of caring for us during very vulnerable moments. Do not hesitate to book their services for you and your loved ones!

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    Bay City Medical Transportation
    Bay City Medical Transportation
    Bay City Medical Transportation

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    Senior Care Concierge - Carlin is a Registered Nurse and the owner of Senior Care Concierge.

    Senior Care Concierge

    5.0(5 reviews)
    0.7 miEast Oakland

    Hi Everyone! July 15, 2015 was my first experience with Goldcoast Homecare. As of March 22,…read more2016, i am still with this great Company. The president of the company Carlin, is still true to his word! My caregiver to this day still gives great pride and respect in taking care of my mother and really listened to the family needs and wants. I knew at the beginning of this journey,I could not go wrong. The caregivers and the president Carlin are the BEST! I will never leave. If you want more information about my care of my mother. Ask me to post on Yelp and I will! Thank you GoldCoast Homecare!

    My 90 year old mother lives alone but with care and help from me. When I needed to travel out of…read morethe country for a month I needed someone to look after her. I am so happy that I settled on GoldCoast Homecare. The owner, Carlin, came out for the initial assessment and because he is an RN, he was able to take my mother's vital signs and review her medications. He was gentle, kind, respectful, and competent. The person he chose to be my mother's caregiver was a perfect match for her. Even though we do not need her services at this time, my mother still talks about her and considers her a friend. I was able to be on the other side of the world yet stay connected with my mother as I got updates via text or email after each of her caregiver's visits. She gave me detailed information about my mother's day, And I heard from Carlin each time as well, which was amazing. My goal is to allow my mother to remain in her home for as long as is safely possible. I feel such peace of mind knowing that the next time I need them, Carlin and his team at GoldCoast will be able to step in and give my mother the excellent care she deserves.

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    Senior Care Concierge

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    Swift Care Non Emergency Medical Transportation

    Swift Care Non Emergency Medical Transportation

    4.6(10 reviews)
    40.5 miSanta Teresa
    Certified professionals
    Offers commercial services

    My father, who has dementia and significant mobility challenges, was injured due to a lack of…read moreproper support from Swift Care. We hired this company specifically to ensure his safe transport to and from medical appointments. Upon returning home, the driver allowed my father to stand without maintaining proper physical support, despite clearly observing that he was unstable. Instead of positioning herself beside him, she remained behind the wheelchair. As a result, he fell onto the concrete floor in his garage. This was entirely preventable with even basic attention to safety. When I contacted the office to address the incident, John's response was disappointing. He was dismissive, offered no apology, and deflected responsibility rather than acknowledging a serious lapse in care. When asked directly about their standards for safe assistance, he confirmed they provide it, yet seemed more focused on irrelevant details--such as whether stairs were involved--when my father's fall occurred on a flat surface. For a service that advertises assistance for vulnerable individuals, this level of negligence and lack of accountability is unacceptable. I would not recommend this company. We will be using AB Medical Transport in the future.

    I needed an NEMT after a medical procedure. John is in charge and the communication was easy - and…read morethe rates are competitive! The driver showed up exactly as scheduled and his kind demeanor made the drive home a pleasant experience. Jeremiah's the man! I would highly recommend them.

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    Swift Care Non Emergency Medical Transportation
    Swift Care Non Emergency Medical Transportation - Gurney and Wheelchair enabled

    Gurney and Wheelchair enabled

    Swift Care Non Emergency Medical Transportation - Gurney/Stretcher transportation

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    Gurney/Stretcher transportation

    Centurion Medical Transportation

    Centurion Medical Transportation

    4.2(5 reviews)
    4.7 mi

    I had a very disappointing experience with this medical transportation company. My father and I…read morewere left waiting over two hours for a pickup, with little communication throughout the delay. As a result of the long wait, my dad was left exhausted and fatigued, which is especially concerning given that this is a medical transport service. When you're dealing with medical appointments--particularly for seniors or people with health challenges--timeliness and reliability are critical, not optional. We planned our day around this pickup, only to be left sitting and wondering when (or if) the vehicle would arrive. What made it worse was the lack of accountability. Calls to check on the status were vague, and no apology was offered for the excessive wait. Medical transport companies should understand how physically taxing these situations already are. Unfortunately, this experience added unnecessary stress and fatigue. I would strongly recommend looking elsewhere if punctuality, communication, and patient care matter to you.

    I work at a retirement community in Emeryville. We called this company for a last minute pick up…read more I was in a panic and scrambling to find a ride home for my resident. I am SO glad I landed in the capable and caring arms of Centurion Medical Transport. From the very first call to this day...months later, I have been very impressed and completely satisfied with the professionalism and punctual service provided. I cannot recommend this company enough. They have been a dream to work with...I look forward to many more months of exceptional service. We appreciate the entire team at Centurion. Keep up the great work. I forgot to mention that they remembered my resident from transporting him years ago! I was impressed!

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    Centurion Medical Transportation
    Centurion Medical Transportation
    Centurion Medical Transportation

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    Wheelcare Express - medicaltransportation - Updated May 2026

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