Bay City Medical is the transport company you've been looking for!…read more Ray helped with a transport for my mother. 10/10, no notes. Exactly the level of professionalism, positivity, and can do attitude you'd want in any transport like this. They are now locked in my contact list for ALL FUTURE TRANSPORT.

II reached out to Bay City Medical Transport on short notice to help my friend navigate the stairs…read more From start to finish, the experience was professional and comforting. The stair chair system is absolutely impressive. Our driver, Reymund, was incredibly calm and compassionate, making both of us feel completely safe throughout. Thank you for an exceptional service--this was truly an outstanding experience.

My father's assisted living facility coordinated with Aero Med Transport to transport my elderly…read morefather for his appointment at the UCSF Medical Center-Parnassus Campus. Manny actually picked him up earlier than I expected, but better early than late. Manny subsequently picked up my dad at 1200 hours as agreed. Everything went smoothly.

Manny is very helpful and communicative. He provided excellent care with transporting my grandma…read morewho is disabled from the second floor of an apartment building with no elevator. Scheduling with him was easy. He showed up on time on the day of service. I'd recommend him to anyone who needs help with medical transportation.

Transportation was spot on even at 3:30 am on Friday . Showed up to bring me home . Reasonable…read morefriendly would recommend

Definitely my go to Wheelchair transportation company to get my dad to his dialysis appointments…read more They are super reliable, clean van, smooth ride, always on time (actually a little early even), and a friendly driver, what more can you ask for!

The transport was called by Kaiser and it was a ghetto family van with kid decorations on one side…read morelike it was their family van. The guy who picked me up was like 80 years old and the driver was a woman of petite built. I was scared that they would drop me as they took me up the stairs. The worst thing is that they asked for me to pay cash for the ride. I was not informed by Kaiser I would have to pay for my ride. When I didn't have cash, the women threatened to take me back to the hospital like that would scare me when I was already home. So rude. It was the worst experience coming out of the hospital.

I have used JJ Transport many times over the last two years and found them to be very good at…read moregetting me in my wheelchair to my medical appointments in SF and SSF from various locations in the Bay Area such as the skilled nursing facility that I was at in SF and the board and care facility in Redwood City that I spent some time in as well my home in Contra Costa County. Prices were lower than competitors and they were always on time.

My car suddenly broke down I found them when I see they are picking up patients from hospital they…read moreare fast and efficient, and easy to book, highly recommended especially they receive insurance like medi-cal.

I can't say enough good things about this medical transportation company. From start to finish,…read morethey truly went above and beyond in every way possible. Scheduling was easy, and their team was incredibly responsive, kind, and patient when answering all my questions. On the day of the appointment, the driver arrived early, was professional, and showed genuine care and compassion. They didn't just provide a ride--they made sure everything was comfortable, safe, and stress-free. They took the time to assist every step of the way, which made a huge difference during what could have been a very overwhelming experience. What really stood out was their attention to detail and willingness to go the extra mile. It's rare to find a service that combines efficiency with such a high level of empathy and professionalism. I highly recommend them to anyone in need of reliable and caring medical transportation. Truly exceptional service! Irma Monney

I rarely post reviews, but I had the most wonderful experience with Kat and I wanted to pass along…read morethe info to anyone else this may be helpful for. Kat picked me up from my major elective surgery and took the absolute best care of me for five days. I was coming in from out of town and stayed at a facility nearby the surgery center that she recommended (Hideaway House in San Jose- it was perfect), where she stayed in another bedroom. She was phenomenal at making sure I was comfortable, fed healthy, fresh-prepared foods, and took all meds on time. She was reassuring and positive, a professional/expert on all medical elements of the surgery, and just so kind. Her rates were very reasonable, and I really feel it's the best money I've ever spent because those first few days set the tone for a really positive recovery. She kept in communication with my husband, who needed to be back home to take care of our young kids, and I didn't have to focus on anything except recovery. I highly, highly recommend Kat to anyone needing these type of services!

Kat is phenomenal! She was attentive, organized, anticipated my needs and was just an absolute…read moredelight. I couldn't have asked for better care. Highly recommend!

I am writing this review on behalf of my mom. After being…read morereleased from the hospital today, she needed assistance getting into her home due to mobility challenges following a recent surgery. Your team met her at her house and helped her safely navigate the stairs using a chair lift. She could not be happier with the kind, professional, and caring team that helped her. There were two gentlemen assisting her--one was named Cameron and one named William. Both were absolutely fantastic. They were at her home between approximately 2:00 and 2:30 p.m., and I mention that in hopes that both individuals receive the recognition they deserve for their outstanding care and professionalism. They made sure my mom felt safe and comfortable throughout the entire process. They were quick and efficient while also being incredibly careful, checking on her frequently and asking if she was okay each time the chair lift moved. Their compassion and attention to detail made a stressful day so much easier for her. She said if she could give 10 stars, she would! She also wanted to mention that she would absolutely recommend your company to anyone in need of transportation or mobility assistance. She specifically asked me to leave a 5-star review because she doesn't use social media very much herself. Please make sure these two gentlemen receive the recognition they deserve, along with a huge thank you from our family. They made a tremendous impact on my mom during a difficult time, and their kindness was also a great help to my aunt and dad. Thank you for your professionalism, compassion, and outstanding service. We are truly grateful. One more thing to note, my aunt did not want me to forget about Serene (possibly the dispatcher or whoever answers the phones) she said she was extremely patient with her, kind , very helpful and just overall made her experience in getting the transportation for my mom that much better . Thank you Serene :)

Used this service twice now. Very caring and supportive. Prompt arrival. Provided wheelchair upon…read morerequest as well as helpon steps in and out of house Friendly and courteous. Will definitely use them again.

Excellent Service! The guy who helped me was very nice and soft spoken. Very professional and he…read morereally knows what he is doing. Thank you for the great service.

From the owner: Health Care Specialist in Non-Medical Basic Home Care and Specialized Home Health Care for Adults…read moreand Seniors. Medical (NEMT) and Non-Medical (NMT) Transportation Service Provider.

Awesome service! They picked up about 10 minutes early. They wheeled my dad into the van…read moreefficiently. We got to our appt at Kaiser SSF early, during which they just waited for us at Kaiser. Luckily Kaiser was able to see my dad much earlier, so we were actually back home by the time within an hour from pick up! This was our first time using wheelchair transport for my dad. What a convenience it was! We will definitely use them again.

Convenient, prompt and courteous drivers make JBL Medical Transport our "go-to" transportation for…read moremy father's travel to and from dialysis appointments. The vans seem to be clean and well serviced, and the drivers seem well versed in patient transportation needs. They wear proper PPE (gloves and masks as required), so everyone feels comfortable. On the rare occasion they are running late (due to freeway traffic/other), they call us to advise when they expect to arrive. So far, so happy!