5 Stars - Outstanding First-Time Medical Transport Experience - Highly Recommend!…read more I'm a 77-year-old Bay Area resident who had never needed an ambulance or medical transport in my life--until a sudden, completely disabling flare-up of osteoarthritis and severe gout left me unable to move from my bed. The thought of arranging transport to the ER felt overwhelming and a little scary. We called Bay Area Medical Transport at 6:30 AM for a ride to UCSF Parnassus, and they arrived right on time. From the very first moment, the entire process was frictionless, professional, and reassuring. The team was knowledgeable, calm, and completely at ease handling the transfer. Their stairchair technology was truly amazing--it made what could have been a difficult and painful process feel safe and smooth. They were hyper-conscientious about my security, safety, and comfort every step of the way. After spending the entire day at UCSF for testing, I needed a ride home and didn't hesitate to call them again. Raymond was the one who picked me up, and he was an absolute 5-star professional--consummate, caring, and incredibly knowledgeable. He made the return trip just as comfortable and stress-free as the first. As a complete first-timer with medical transport, I couldn't have asked for better care. I would absolutely recommend Bay Area Medical Transport (and Raymond in particular) to anyone who needs reliable, compassionate service--whether it's your first time or you simply want the best in the Bay Area

I absolutely recommend Bay City! I needed a ride home from an early morning surgery. The booking…read moreprocess with Casey was seamless as was the communication with my post op nurse on the day of my surgery. Ramsey was a safe, responsible and very kind driver. He took such good care of me. Bay City Medical Transportation does an excellent job of caring for us during very vulnerable moments. Do not hesitate to book their services for you and your loved ones!

Transportation was spot on even at 3:30 am on Friday . Showed up to bring me home . Reasonable…read morefriendly would recommend

Definitely my go to Wheelchair transportation company to get my dad to his dialysis appointments…read more They are super reliable, clean van, smooth ride, always on time (actually a little early even), and a friendly driver, what more can you ask for!

Professional and caring service from Noah and Esmé. They treated him like a person not a patient.read more

Please save you the trouble and avoid this company if you have any other option available. I can't…read morespeak for their transportation service but their administrative staffs are so pathetically incapable and irresponsible, you may regret using their service in the first place. My late father was hospitalized and required an urgent medical transportation from his inpatient hospital to a nearby hospital for a critical medical procedure. This company thought it was okay to charge him close to $10,000 for a half a mile ride. Wait, it got worse. The administrative staffs started billing us for service. After we spoke with them over the phone a couple of times explaining that they should bill our insurance company and provided the insurance company's contact and billing instructions, they decided that it was easier to go after my mother, who had just lost her husband, for payment. After months of dispute and harassment, they finally handed the case to a collection agency. Now we have a debt collector after us for a large bill that an insurance company would have paid in the first place. The healthcare system in the States is messed up, allowing these criminals to offer such critical service while preying on the ill and their family.

I can't say enough good things about this medical transportation company. From start to finish,…read morethey truly went above and beyond in every way possible. Scheduling was easy, and their team was incredibly responsive, kind, and patient when answering all my questions. On the day of the appointment, the driver arrived early, was professional, and showed genuine care and compassion. They didn't just provide a ride--they made sure everything was comfortable, safe, and stress-free. They took the time to assist every step of the way, which made a huge difference during what could have been a very overwhelming experience. What really stood out was their attention to detail and willingness to go the extra mile. It's rare to find a service that combines efficiency with such a high level of empathy and professionalism. I highly recommend them to anyone in need of reliable and caring medical transportation. Truly exceptional service! Irma Monney

这家公司的服务真是太好了，我们全家都感到非常的满意，非常的方便和舒适，如果你正好有需要，我强力推荐这一家。他一定会让你满意的。…read more It's highly recommended nice people

I rarely post reviews, but I had the most wonderful experience with Kat and I wanted to pass along…read morethe info to anyone else this may be helpful for. Kat picked me up from my major elective surgery and took the absolute best care of me for five days. I was coming in from out of town and stayed at a facility nearby the surgery center that she recommended (Hideaway House in San Jose- it was perfect), where she stayed in another bedroom. She was phenomenal at making sure I was comfortable, fed healthy, fresh-prepared foods, and took all meds on time. She was reassuring and positive, a professional/expert on all medical elements of the surgery, and just so kind. Her rates were very reasonable, and I really feel it's the best money I've ever spent because those first few days set the tone for a really positive recovery. She kept in communication with my husband, who needed to be back home to take care of our young kids, and I didn't have to focus on anything except recovery. I highly, highly recommend Kat to anyone needing these type of services!

Kat is phenomenal! She was attentive, organized, anticipated my needs and was just an absolute…read moredelight. I couldn't have asked for better care. Highly recommend!

Of all days to need a medical transport company, it had to be on the day of a massive storm. Our…read moreappointment for my 98 year old grandmother could not be avoided. This was the first time I have used a company like this. I called several local companies before finally choosing Be Mobile. Other companies were not only too expensive for a limited income but the people behind the phones were simply rude. I spoke with Avetis and he was so kind and quite reassuring of my needs for the day. He made me feel so comfortable with my decision. And to top it off, they were affordable. After the care that was taken for my grandmother, I would have gladly paid double their amount! Her driver was Mike. I have to give him the highest accolades for the compassion he had for her. Every step of the way, he attended to her with the utmost care! Even the assisted living home at which he picked her up, spoke quite highly of him! He certainly deserves a handsome tip and I hope to use this company again and reward his awesomeness! I will definitely be using this company again very soon and always for my grandmother! Thank you Be Mobile........I cannot thank you enough!

I rode with my friend (PS), to go to a family dinner. Mike, the driver, had arrived early, and was…read morewaiting outside. He helped my friend in her wheelchair get loaded onto the van. He was a really good driver, and was informative and

This transportation service is outstanding. We had an on-time arrival with two of the kindest, most…read moreskilled, thoughtful, and personable people you could ever ask for. If you need medical transport, do not hesitate to use this company. We could not be more satisfied.

Absolutely marvelous! They picked me up , put me on a stretcher, took me directly to my…read moreappointment and left me on the bed where my appointments was. Since I was completely bedridden at that time, it was excellent. They waited until my appointment was over and took me back home, with the same attentions. Thank you guys for all your help during a very difficult time for me.

Very professional operation. I'm recovering in a wheelchair and live in a complicated setting - 32…read morestairs to access my home to begin with. 3-person crew shows up, Ace, Dee and B (sorry), motorized stair wheelchair is involved (yes, they have them), big, beautiful van with a wheelchair lift, and I have full accompaniment to my appointment! Safety is paramount for this company - I always felt secure and cared for. I was incredibly anxious before they came and was alleviated of any of those feelings quickly. Super nice people - I hope I get them back on Tuesday!

Terrible - gave misinformation on the phone. Told me the clinic makes arrangements but they don't,…read morethe patient does. When I called back to book she suspiciously said they had no availability after trying about 10 different dates probably because the distance is very short. So unreliable. I doubt they'd actually be there to pick you up. Try elsewhere

Awesome service! They picked up about 10 minutes early. They wheeled my dad into the van…read moreefficiently. We got to our appt at Kaiser SSF early, during which they just waited for us at Kaiser. Luckily Kaiser was able to see my dad much earlier, so we were actually back home by the time within an hour from pick up! This was our first time using wheelchair transport for my dad. What a convenience it was! We will definitely use them again.

Convenient, prompt and courteous drivers make JBL Medical Transport our "go-to" transportation for…read moremy father's travel to and from dialysis appointments. The vans seem to be clean and well serviced, and the drivers seem well versed in patient transportation needs. They wear proper PPE (gloves and masks as required), so everyone feels comfortable. On the rare occasion they are running late (due to freeway traffic/other), they call us to advise when they expect to arrive. So far, so happy!