Medical transportation for my mother in law was needed as she was heading home from the hospital…read more The service and care was excellent from the initial call to the final placement in her bed.

As a hospice social worker I frequently have to arrange transportation for my patients. That means…read morefinding someone who can provide not only safe travels but also make sure they are comfortable. St. Mark is the absolute best! They are always so attentive and reliable, truly go above and beyond. Thank you for always making sure things are seamless!

I can't say enough good things about this medical transportation company. From start to finish,…read morethey truly went above and beyond in every way possible. Scheduling was easy, and their team was incredibly responsive, kind, and patient when answering all my questions. On the day of the appointment, the driver arrived early, was professional, and showed genuine care and compassion. They didn't just provide a ride--they made sure everything was comfortable, safe, and stress-free. They took the time to assist every step of the way, which made a huge difference during what could have been a very overwhelming experience. What really stood out was their attention to detail and willingness to go the extra mile. It's rare to find a service that combines efficiency with such a high level of empathy and professionalism. I highly recommend them to anyone in need of reliable and caring medical transportation. Truly exceptional service! Irma Monney

My car suddenly broke down I found them when I see they are picking up patients from hospital they…read moreare fast and efficient, and easy to book, highly recommended especially they receive insurance like medi-cal.

I am writing this review on behalf of my mom. After being…read morereleased from the hospital today, she needed assistance getting into her home due to mobility challenges following a recent surgery. Your team met her at her house and helped her safely navigate the stairs using a chair lift. She could not be happier with the kind, professional, and caring team that helped her. There were two gentlemen assisting her--one was named Cameron and one named William. Both were absolutely fantastic. They were at her home between approximately 2:00 and 2:30 p.m., and I mention that in hopes that both individuals receive the recognition they deserve for their outstanding care and professionalism. They made sure my mom felt safe and comfortable throughout the entire process. They were quick and efficient while also being incredibly careful, checking on her frequently and asking if she was okay each time the chair lift moved. Their compassion and attention to detail made a stressful day so much easier for her. She said if she could give 10 stars, she would! She also wanted to mention that she would absolutely recommend your company to anyone in need of transportation or mobility assistance. She specifically asked me to leave a 5-star review because she doesn't use social media very much herself. Please make sure these two gentlemen receive the recognition they deserve, along with a huge thank you from our family. They made a tremendous impact on my mom during a difficult time, and their kindness was also a great help to my aunt and dad. Thank you for your professionalism, compassion, and outstanding service. We are truly grateful. One more thing to note, my aunt did not want me to forget about Serene (possibly the dispatcher or whoever answers the phones) she said she was extremely patient with her, kind , very helpful and just overall made her experience in getting the transportation for my mom that much better . Thank you Serene :)

Used this service twice now. Very caring and supportive. Prompt arrival. Provided wheelchair upon…read morerequest as well as helpon steps in and out of house Friendly and courteous. Will definitely use them again.

Bay City Medical is the transport company you've been looking for!…read more Ray helped with a transport for my mother. 10/10, no notes. Exactly the level of professionalism, positivity, and can do attitude you'd want in any transport like this. They are now locked in my contact list for ALL FUTURE TRANSPORT.

5 Stars - Outstanding First-Time Medical Transport Experience - Highly Recommend!…read more I'm a 77-year-old Bay Area resident who had never needed an ambulance or medical transport in my life--until a sudden, completely disabling flare-up of osteoarthritis and severe gout left me unable to move from my bed. The thought of arranging transport to the ER felt overwhelming and a little scary. We called Bay Area Medical Transport at 6:30 AM for a ride to UCSF Parnassus, and they arrived right on time. From the very first moment, the entire process was frictionless, professional, and reassuring. The team was knowledgeable, calm, and completely at ease handling the transfer. Their stairchair technology was truly amazing--it made what could have been a difficult and painful process feel safe and smooth. They were hyper-conscientious about my security, safety, and comfort every step of the way. After spending the entire day at UCSF for testing, I needed a ride home and didn't hesitate to call them again. Raymond was the one who picked me up, and he was an absolute 5-star professional--consummate, caring, and incredibly knowledgeable. He made the return trip just as comfortable and stress-free as the first. As a complete first-timer with medical transport, I couldn't have asked for better care. I would absolutely recommend Bay Area Medical Transport (and Raymond in particular) to anyone who needs reliable, compassionate service--whether it's your first time or you simply want the best in the Bay Area

Transportation was spot on even at 3:30 am on Friday . Showed up to bring me home . Reasonable…read morefriendly would recommend

Definitely my go to Wheelchair transportation company to get my dad to his dialysis appointments…read more They are super reliable, clean van, smooth ride, always on time (actually a little early even), and a friendly driver, what more can you ask for!

This Transportation picked up a completely disabled senior and then I the family member receive a…read morecall from them. I am asked if anyone is at home to help with the drop off. when I said no, I am told the senior is not cooperating in giving them the keys. When I said the keys are in a Lynard around the passengers neck they hung up. They call me again in a few minutes and tell me they cannot open the door. When I told them it's a golden key I hear I the background there are two golden keys. I told them how hard is it to try both the keys. I was told I am rude. I told they don't need to do buisness with us and work with non rude people. in retaliation they dropped off the passenger at the location of pick up. Never bothered to Inform either. By the way the driver never calls its their admin ho is sitting in his chair with no clue about doors trying to act all knowledgeable. Fortunately, I had cameras at home to see that the passenger wasn't dropped off. Also, JHM was paid from Medi-Cal money which comes from taxpayers of california. There is zero accountability since seniors often times cannot voice their opinion. Look at the ethics of this transportation service. This is how they left leaving all gates open (image below). Didn't care on the safety of the house. This transportation should never be used by CEI participants. Onward still goes ahead and pays these companies from Medi-Cal money of the client. If they cannot close gates, how can we expect them to leave seniors safely. Tries to lie by saying that the customer was rude calling them stupid. A way to try to deviate their incompetence and arrogance. Unfortunately,, there is no option of zero star hence the one star.

Excellent transport services, wonderful employees, very accommodating with our schedule.read more

My father's failing health accelerated the plans of my and then fiance's plans to get married…read more Since my father is bed ridden at a nursing facility. he is only able to sit in a wheelchair for a few hours a day. We needed a medical transport with one month notice, wheel chair accessible van and Sunday service. I-Care Medical met my needs at an affordable price. On the day of our wedding, the van showed up to transport my father from the nursing facility to the country club and back. To my surprise, there was not just a driver but a nurse to ensure the safety of my father. My mother, who rode along with my father, felt confident and assured; they ease mother's worries. She asked me to tip them well. After the wedding, they safely transported my father back with the same care as he received to the venue. I'm an so graceful that I-Care was able to bring my father to a day my wife and I will cherish and remember when so many other transport companies either was too expensive, didn't have the wheelchair van available, didn't have the personal service or was simply not available for a Sunday. Only a "mom and pop" transport company can do this. I highly recommend them.

I contacted them for medical transport needs. Although I was extremely careful to specify my…read morecondition and needs, they miscommunicated with their staff, and the result was that they could not safely move me when they arrived for the appointment. I had to cancel an important dental appt. This is very disappointing, because I went to great lengths to specify my needs and concerns PRIOR to making the appointment, and they assured me that there would be no problems. Additionally, the price was very high, and I was willing to pay because I needed professional assistance. When I explained the same needs and concerns to the orderlies who arrived, they said they were not properly informed/prepared for this. A bad situation which I worked hard to avoid. I want to make it clear that the workers were professional, smart, clean, and in every way fine workers; they listened carefully, and were willing to argue with their management to insure my well-being. The problem was with the manager -- they were not concerned enough to listen carefully and think towards the correct solution(s), and they did not properly inform the men they sent.

Of all days to need a medical transport company, it had to be on the day of a massive storm. Our…read moreappointment for my 98 year old grandmother could not be avoided. This was the first time I have used a company like this. I called several local companies before finally choosing Be Mobile. Other companies were not only too expensive for a limited income but the people behind the phones were simply rude. I spoke with Avetis and he was so kind and quite reassuring of my needs for the day. He made me feel so comfortable with my decision. And to top it off, they were affordable. After the care that was taken for my grandmother, I would have gladly paid double their amount! Her driver was Mike. I have to give him the highest accolades for the compassion he had for her. Every step of the way, he attended to her with the utmost care! Even the assisted living home at which he picked her up, spoke quite highly of him! He certainly deserves a handsome tip and I hope to use this company again and reward his awesomeness! I will definitely be using this company again very soon and always for my grandmother! Thank you Be Mobile........I cannot thank you enough!

I rode with my friend (PS), to go to a family dinner. Mike, the driver, had arrived early, and was…read morewaiting outside. He helped my friend in her wheelchair get loaded onto the van. He was a really good driver, and was informative and

Awesome service! They picked up about 10 minutes early. They wheeled my dad into the van…read moreefficiently. We got to our appt at Kaiser SSF early, during which they just waited for us at Kaiser. Luckily Kaiser was able to see my dad much earlier, so we were actually back home by the time within an hour from pick up! This was our first time using wheelchair transport for my dad. What a convenience it was! We will definitely use them again.

Convenient, prompt and courteous drivers make JBL Medical Transport our "go-to" transportation for…read moremy father's travel to and from dialysis appointments. The vans seem to be clean and well serviced, and the drivers seem well versed in patient transportation needs. They wear proper PPE (gloves and masks as required), so everyone feels comfortable. On the rare occasion they are running late (due to freeway traffic/other), they call us to advise when they expect to arrive. So far, so happy!