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    Wheel World

    4.0 (1 review)

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    18 years ago

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    SAF-T Auto Centers - Logo SAF-T Auto Centers Wallingford CT

    SAF-T Auto Centers

    (19 reviews)

    I found SafeT Auto when looking for a place that used Snap Finance…read more I was impressed by the number of stars and good reviews that others had given so I called them. Neil was so sincere, honest and knowledgeable when talking to me about the many repairs my can needed. He organized and guided me with the order of importance to make sure I had a safe vehicle to drive! As a woman, its very easy to be taken advantage of however,I never once felt that he was trying to "get over on me" and just take my money! I genuinely felt that he really cared about my safety and keeping my vehicle running well! I will recommend SafeT Auto in Wallingford to everyone and will keep coming back!

    The receptionist Neil is very courteous and provides detail explanations. This was my second…read moreappointment with Saf T Auto Wallingford. My first delt with a repair in relation to a loud noise from what I was explained was a bearing issue in the rear. Along with a new alignment and other services, the repairs were made at a very high cost. There was no noice and the car was in good shape. In a few months, the same exact noise returned. I returned it to Saf T Auto only to discover that the caliper was "frozen" and I needed more repairs that would cost $1,300 +. It was explained that the bearing was not the issue this time around. It was the caliper. I decided that alone should be fixed because I simply could not afford to pay the larger cost. I was assured the caliper replacement would fix the issue with the noise. After the repairs, I picked up my vehicle and drove off and immediately my alert AWD light came on. I returned back to the Saf T Auto where they fixed the alert light. After traveling less than two minutes, the same exact noise that was the issue to begin with returned. I contacted Neil. He said that the bearings will have to be changed after all. I refused to pay for additional services because the part was under warranty by Saf T Auto. Neil concede that it was and explained that it will be fixed at all cost in three more days. What troubled me the most was that the underlined issue of the noise conming from the rear was never repaired after I was assured that the caliper was the issue. And to insinuate that the bearings needed to be changed at an additional cost intially then to confirm that they were under warranty after I refused to pay the cost is severely suspect. No apologies we're given. No "we will repair as soon as possible." I was told it was safe to drive around with damaged bearings. Somehow, I believe that is not an accurate statement. I'd give no stars if I could to reflect this second visit.

    Town Fair Tire - My 2008 Nissan Maxima SE

    Town Fair Tire

    (58 reviews)

    I was having one of those mornings when everything seemed to go wrong -- I was rushing, jumped a…read morecurb, and blew out not one but two tires. With my hazard lights on and two visible flats, I was still getting honked at and ignored while trying to figure out what to do. To make things worse, AAA wouldn't come because I had already used my two service calls for the year, and most tire shops were closed or didn't have the tires I needed. Then I found Town Fair Tire at 165 Washington Street in North Haven, and honestly, they saved my day. From the moment I walked in, Matt was kind, patient, and understanding. He could tell I was stressed and went above and beyond to help me -- explaining everything clearly, keeping me updated, and making sure I was safe and taken care of. His team worked incredibly fast, and within an hour, I had two new tires, my alignment was checked and was back on the road to Massachusetts to meet my friends. Matt's professionalism, empathy, and efficiency turned a horrible morning into a reminder that there are still genuinely good people out there. Thank you, Matt, and the whole Town Fair Tire team for your amazing service

    The right front tire on our Lincoln MKT looked low. We went to Town Fair Tire in North Haven…read morewithout first asking for an appointment. They were very busy but agreed to take the car. A few hours later they called to say the tire was damaged beyond repair and we needed a new tire. We said to go ahead and replace the tire. They were to call us when it was ready. Several hours went by. I called and was put on hold "while they checked". After waiting quite a while the call went to voice mail. I was getting very frustrated. We went to Town Fair and found out they had not started to take care of our car. Finally, they took the car in and replaced the tire. When we went to check out, the person at the desk was most apologetic and offered a very nice discount "for our trouble". Mistakes happen, but when the business responds appropriately and in good faith, it makes all the difference in the world. We will continue to use Town Fair Tire and will recommend this location to our friends.

    Wheel World - tires - Updated May 2026

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