Paid $150 for a full detail and my car looked virtually the same when I picked it up. Beforehand, I…read moreeven called the owner to explain that my car wasn't in bad shape and I didn't want the outside focused on -- just the creaks and crevices -- and was reassured it would be done. I politely called when I saw the result and was told to bring it back. After only about 20 minutes of "fixing mistakes," I was asked to point out an employee's errors in front of their boss. I'm not here to teach staff how to treat customers -- I paid for a service. I didn't even ask for a refund because at this point it's honestly laughable and a true waste of time. I would not recommend this business.

Billie the person at the checkout counter is such a lovely person to chat with while waiting on…read moreyour car to be washed. We got the winter Pro wash (?) but I was not prepared the first time we were here as we were told it is at least 35 to 40 minutes to wash the car!! It is a full service wash and interior clean. Whoa! We ended up waiting the entire time for the first trip here, and Billie chatted with us most of that time. I observed many regulars coming in and chatting with her, and she knew everyone by name. Mental note to not drop your car off after 3pm as a grade school next door is letting the kids out for the day. There is a lot of local traffic and you will be stuck waiting to get into the car wash entrance. It is also a bit confusing where the actual car wash entrance is, as there are parking spaces right outside and not sure if it is part of the car wash facility or not. The next day we brought a second car here and wised up, this time we planned to go to breakfast next door while the car was being washed. It was ready when we got back. The only gripe I have with the second time here is the interior was not that thoroughly cleaned. As part of the pro wash and detailing they are supposed to vacuum and detail the interior. They had the car for 45 minutes so I would have expected the entire car to be wiped down and sparkling inside and out. As I was driving home I noticed the dashboard was still very dusty and it appeared that someone had taken a rag and just wiped a little part of it near the passenger speakers. Most of the dashboard was not wiped off. Disappointing. The exterior was sparkling and spotless though.

As I get older and my body falls apart, I have stepped away from the drive way car washes and even…read moredistanced my self from the $2.00 pressure washes. DO I just let filth build up all over my car? of course not I have found the Ottawa Auto Spa, for a mere $6.00 I can sit in my car and enjoy sounds of high pressure water impacting my vehicle maybe check my email or catch up on some text messages. This guy prefers the touch-less auto wash it seems to rid my car of all the rural country grim that always seems to build up through out the week. The offer several Detail packages as well which I have never taken advantage of as I drive a 2001, I have never used a vaccum however I can relate to the frustation of the other review however when you have people using shop vaccums to pick up god knows what you can not be upset if it pops the occasional fuse it is better than catching on fire, when breakers blow out you should count your blessings.

I saw the other reviews about wrecking finish and decided to make my own. That happens when the…read moredirt on your car gets rubbed around. It always happens unless you never touch your car with any kind of cloth or fiber. However the auto spa just ran my car through their wax machine and took out every swirl or mark left by bad cloth or micro fibers. They know what they're doing and are very good at it. Highly recommended to get a detail or wax here.

This place has a very good price for a monthly membership. They always offer great service and are…read moreopen late during the summer.

Keep an eye on groupon. Great offers. Nice people do a decent job. Really do need to learn how to…read moredo windows "consistently" otherwise would be 5 stars

Absolutely Terrible!!! To begin, it is completely over-priced considering they have no dryers!…read moreSecond, the automated car wash ate my $6.00 cash, I got no wash and there was no attendant on duty. I called the phone number the next day, and you have to leave a message! Save your time and money and go down the street to Precision Wash...it is cheaper, does a better job and they have dryers!!!!

horribly rude kept trying to upsell my driver told us they could not wash the truck because it was…read more"too dirty " for that price unless we paid for undercarriage wash which is NOT WORTH a penny it's an AUTOMATIC wash just push start will never go back again don't waste your time or money

From the owner: We offer Truck and Trailer Wash,all tractors are hand detailed.Trailer Wash Outs, including…read moreReefers,Dry Bulk,Hoppers and Tankers.We do aluminum brightening and wheel polishing.We also offer hand details on trailers. We also will wash cars, pick up trucks, and farm equipment- if it fits in our wash bay-we'll wash it.

They were able to get me in next day and where able to get in done all in one day. They even found…read moreold tint on my back windows I didn't know where there and removed it and didnt up charge me for it, They are a fair great valve and they are worth giving a call.

Did a fabulous job on my 2015 KIA Sorento. It has cream interior and after two kids riding in it…read moreand trips to the beach it was pretty grubby. For 175.00 it now is clean inside and smells fresh too. I'd say about 90% of the back stains are gone. And all the grubby marks on the interior armrests are clean too. We will be taking our cars here from now on !!

Carstar Ottawa "repaired" my vehicle that had relatively minor front end damage and I had to take…read moreit back twice to get the job done right. On another occasion they did provide an estimate, but announced they would refuse to accept my auto insurance. Most recently I attempted to get an estimate for very minor repairs and even though I was the only customer in the waiting room, I was told they were too busy to wait on me.

my suv never looked better, paint matched....very nice people in the office. details communicated…read moreby text are spot on til the moment of pick up......cleanest body shop i ever seen.....10 stars, i would choose to use them again. doug is the man

Awesome gas prices, several pumps, clean bathrooms although they're singles, and friendly staff.read more

I stop here every few weeks for gas. They keep their gas price in line with every one else in town…read more The store is clean and brightly lite. They have a nice selection of snack items and drinks. The car wash is a bit high but they do good work. They offer a few different levels of wash and the boys working the car wash are friendly.