I had a great experience at Sparkle Express Car Wash in Peru! The car wash itself did an excellent…read morejob, and the staff made the experience even better. Dakota was especially helpful--he was friendly, professional, and took the time to answer my questions and make sure I had everything I needed. It's always nice to see a young employee with such a positive attitude and great customer service. I'll definitely be coming back and would recommend Sparkle Express to anyone looking for a quality car wash!

There was an accident in the car wash in Peru. They said they would get back to me within 24 hours…read more This was Wednesday around noon. Have tried to contact them. Have not returned call. Frustrated!

Billie the person at the checkout counter is such a lovely person to chat with while waiting on…read moreyour car to be washed. We got the winter Pro wash (?) but I was not prepared the first time we were here as we were told it is at least 35 to 40 minutes to wash the car!! It is a full service wash and interior clean. Whoa! We ended up waiting the entire time for the first trip here, and Billie chatted with us most of that time. I observed many regulars coming in and chatting with her, and she knew everyone by name. Mental note to not drop your car off after 3pm as a grade school next door is letting the kids out for the day. There is a lot of local traffic and you will be stuck waiting to get into the car wash entrance. It is also a bit confusing where the actual car wash entrance is, as there are parking spaces right outside and not sure if it is part of the car wash facility or not. The next day we brought a second car here and wised up, this time we planned to go to breakfast next door while the car was being washed. It was ready when we got back. The only gripe I have with the second time here is the interior was not that thoroughly cleaned. As part of the pro wash and detailing they are supposed to vacuum and detail the interior. They had the car for 45 minutes so I would have expected the entire car to be wiped down and sparkling inside and out. As I was driving home I noticed the dashboard was still very dusty and it appeared that someone had taken a rag and just wiped a little part of it near the passenger speakers. Most of the dashboard was not wiped off. Disappointing. The exterior was sparkling and spotless though.

Paid $150 for a full detail and my car looked virtually the same when I picked it up. Beforehand, I…read moreeven called the owner to explain that my car wasn't in bad shape and I didn't want the outside focused on -- just the creaks and crevices -- and was reassured it would be done. I politely called when I saw the result and was told to bring it back. After only about 20 minutes of "fixing mistakes," I was asked to point out an employee's errors in front of their boss. I'm not here to teach staff how to treat customers -- I paid for a service. I didn't even ask for a refund because at this point it's honestly laughable and a true waste of time. I would not recommend this business.

I needed my SUV cleaned for a family event, and Marco did a exceptional job!…read more His attention to detail was evident and I would happily recommend him and WashCove to everyone!

For a car wash where no one wipes off your car it's a pretty good wash. The only thing to improve…read morewould be getting the back door area of an suv dry. The driers do not dry the rear of the vehicle. The people working are friendly and helpful.

DO NOT COME HERE FOR ANYTHING!!!!…read more One of the associates sold me on a radiator flush on my 07 Ford Expedition and I ended up blowing the seal out of my water pump they told me because of the age of the vehicle it was probably leaking already. Well it wasn't pulled into Home Depot which was right across the street ran in bought something came out and I had a puddle of antifreeze underneath my vehicle they don't have a clue on what they're doing there . Friend of mine blew up as engine because they did not tighten the oil filter up and leaked oil all the way home by the time he was half way home, witch was only about a 2 mile drive his engine seized up!!!

This uses to be very efficient but today I waited 90 minutes while the car in front of me sat in…read morethe bay waiting for service. There were at least four people "working" but not a lot happening. Would not recommend.

Their car wash is great. It offers all these options: (1) if you want, you have the option of…read moredoing a pre-scrub for your windshield, grill, and wheels (2) then, if you have the time, you can vacuum not just the floors of your car, but blow away the dirt from all the nooks and crannies. (3) For additional dollars, sometimes I run my mats at their machine. Their attendants at the front end are welcoming and offer you a lint free blue wipe cloth. During your vacuuming, they offer you a glass wipe for cleaning. I like these details, options, and the time I'm offered to complete my vacuum. I have been to other car washes and Mr Sparkle here in Peru, Il. is a good one for me. I get the value for what I spend and my car is clean inside and out. Thank you! I wish you well in your business. By the way, this is not a solicited review. J.A-S.

This type of car wash WILL scratch your car, even though they say it won't. Most scratches are just…read morein the clear coat but a few actually went into my paint. I emailed them to explain the situation and they denied that their wash would do this. I went to the office and showed them and they did not admit or deny the damage was caused there. I'm fairness, it is difficult to prove or disprove. They let me cancel my membership but did not offer any sort of refund. It's unfortunate that the old style touchless car washes are being undercut by these scratch factories. Touchless charge $6 and this wash charges $5 for basic. If you don't care about your paint it's worth saving some money I guess.

My son brought my truck to get a tire patched. Employee took it upon himself to root through my car…read morelooking for the lock lug and breaks the handle to my center counsel. Owner doesn't want to stand by the damage and tells me he's been burned many times before. We I'll help you out there and tell you to not let your dipshit employees root through vehicles and ask the owner where the lug is at and have the owner get it. Your welcome dumbass!

First, let's start addressing the current lady they have answering the phones. Horrible…read moreSecond the current Mechanic is more of in and out get it out of my face type. Doesn't care about people. Went in for differential leak, put it on lift shook my cv axle and quoted me for entire "new axle" assembly 4800$. I've come across some shark style shops in Lasalle County. But this takes the cake. And when i came pick up the " quote" just said part unserviceable, new axle 4789$. The woman didnt care to answer any questions and said the mechanic was busy atm but she could try to ask him questions. But really she was meaning we are not interested in your concerns at this time.

I heard about Kittilsons from guy at a local gas station who had recently been there and had a good…read moreexperience. I ran into an issue with my 2017 Duramax and I thought it was a major deal so I called there this morning and he had me stop by right away. Brian pretty much knew immediately what the problem likely was and after a quick official diagnosis it was just that. He worked on it right then and there and I'm impressed with how good things went. Knowledgeable shop and great customer service. Highly recommend.

Great place to break down ( if there is any ! ) Chris the owner went the extra mile to get us back…read moreon the road,especially when it's Thanksgiving week! We were stranded in La Salle,Illinois with our Motor Coach having a failed air compressor. We had tried other shops in the area, Kittilsons came thru,finding the parts and today, Monday, getting us back on the highway. Very nice people who care and take pride in their work. I recommend them highly is you ever need truck or RV repairs.......

JMAG inspected the vehicle and quoted a fair price. They made themselves available at a time…read moreconvenient for me. The detailing was efficient and professional. They delivered as promised which can be rare in today's world. I recommend them and suggest you get a quote, which will be fair. They made my car look like new.