For the last several years I have gone to Just Ride Bikes for sales and service. I regret not one…read moremoment. Expert advice, knowledgeable staff and friendly service each and every time. Started out with a trainer that Brian found a fit a new cassette to make an old spare bike work on it. Each time I bring my Cannondale road bike in, it comes out riding smooth as silk. Cannondale, Trek and Pinerello road bikes authorized dealer but Brian and the mechanics are the best part of the show!

My wife and I recently retired and moved to Tennessee and one of the first things on my to-do list…read morewas to find a local bike shop. As an adult, I've enjoyed cycling since the late 80s and having previously worked in a shop myself, was looking for a place that could not only fix my bikes but one that I could develop a relationship with. The kind of bike shop you could hang out in, swap riding stories, plan rides and maybe even learn a little something you didn't know about your bike. After visiting a handful of shops I walked into Just Ride Bikes and Fitness. Just Ride had that bike shop vibe, which was like going to that place where everybody knows your name. You know that place, right? When I walked into Just Ride, I was greeted by Brian who is the owner. Brian was friendly and knowledgeable of not only the bike business but the local cycling scene as well, which was invaluable to a new arrival to the great state of Tennessee. Brian's staff were equally helpful and great to talk bikes with. After that initial visit, I brought my mountain bike in to have the dropper post serviced. Brian got the job done quickly, kept me abreast of the status of my repair and made sure the service cost remained reasonable. My dropper post now works better than when my bike was new! For riding the Creeper and other trails in the area I bought a Trek Checkpoint gravel bike from Just Ride. Brian made some great suggestions for which gravel bike was best for me and made me a very reasonable offer on the purchase of my new Checkpoint. I also completed my first shop ride with the Just Ride crew, which was a total blast and I can't wait for the next one. I've been to shops where no one who works there actually rides but the guys at Just Ride are cyclists of all levels whom you just might see if you're out on the Greenbelt trail or elsewhere. I've found bicycle shops that have practically no inventory and everything has to be ordered for you to shops that stock mostly the super expensive stuff that you probably don't want or need. Just Ride keeps a nice selection of bikes and accessories in stock that you'll actually want, including products for the serious athletes to those riders who just want to get some exercise and enjoy the road/trail. I found the staff at Just Ride to be honest, welcoming and very competent. I'm happy to have found Just Ride Bikes and Fitness and they are now my go to shop in northeast Tennessee.

Brian is awesome! He made me feel comfortable from the moment I stepped into the store. I took my…read morerecently purchased bicycle in for a major tuneup and could not be happier with my bicycle now. He has my business going forward.

I've been to Norris Bicycles twice now, and I feel so comfortable and welcome. Their mechanics are…read morefriendly, helpful, and quick. Their prices are very reasonable. The place is not slick and fancy, but comfortable and pleasant. I highly recommend it.

Great bike shop! Replaced brakes on e-bike, brakes perfect! Have also used them for tires and…read moregeneral maintenance. Highly recommended.

Excellent service have used them several times and always nice to deal with, work is done when…read morepromised and fairly priced

Super knowledgeable staff with a sweet store. Really appreciated their help and expertise.read more

Bought a bike from them over the internet, sight unseen, but Scott worked to put my mind at ease…read more Also followed up to ensure things were taken care of once I got the bike. Kudos!

The staff is knowledgeable and friendly. The store is clean and well-stocked. They have taken care…read moreof me throughout the process of buying and servicing my bike.

Tyler Pence, parts specialist, extremly friendly and helpful, went out of his way to help me find…read morea small but important part to fix my 4 wheeler...super nice young man that knows his job.

Very friendly staff that was willing to answer all my questions. I went in to buy a few accessories…read morefor a budget mountain bike I purchased from a big box store. Told the guy at the counter why I had and he was still willing to answer all my questions without pause. I believe I know where I'll be buying my next bike!

This is a cool bike store with checking out in the area. Though the store mostly sells bikes it…read morealso sells a great amount of biking accessories, protective wear, GPS's wish I'm surprised exist for a bike and so much more. We were looking for gifts for some of our outdoorsy friends. We weren't able to find it but what was cool is that if you were interested in checking out a bike the staff will let you write it around the block which I think is a really kind gesture because I don't know any bike shops around by me that'll let you ride their products out of the shop to test it.

Came in with an older mountain bike and they happily fixed my issue with eager excitement…read more/happiness in their eyes that someone was still riding an old rigid 80s beast. Gave me suggestions on where to check out for riding, very nice folks here who ride bikes and can help you out with a smile.

What a sweet little shop. Came in around 5:15 (they close at 6 which is lucky for us 9-5ers) and…read morewas. Immediately greeted despite the owner talking to others. He finished up with the other customers and promptly made me feel welcome. I proceeded to explain some issues I had with my bike cables and he let me know they were twisted (hand to forehead). He explained this to me without making me feel silly or dumb for my mistake. He then fixed the cables and added air to my tires. He proceeded to tell me the condition my bike was in through casual no pressure conversation. He stated it was good for now but would need work eventually. I loved how knowledgeable he was and I could tell he wasn't trying to sell me anything. Unnecessary. I then inquired about a replacement tube (he just ordered them so I'll have to come back soon) and a bike bag. I settled on a nice bike bag for under the seat. Pricey but handy and just what I needed. It was $25 which is standard for this sort of thing- I just prefer used things usually so full price scares me. Ha. Honestly it felt good to support an authentically kind local business even if it was just a little. He was willing to help at no cost and that goes a long way. I'll certainly be back soon

Brian will go out of his way to make sure you are taken care of. he is involved in the local races…read more(university teams and Carter County events) to support the riders. His shop is a bit out of the way for alot of cyclists but in my opinion well worth a short drove out to Hampton for his service.

Great place! Super service and it's so great to find an honest knowledgeable person to help with…read moreeverything biking!

Great shop, great people. From product selection to service, Rhoddie is top-notch. I saw that a…read moreclown with a junk eBike he brought in for service got his feelings hurt when the guys told him the truth about the lack of quality of his bike and did not feel comfortable working on such a heap. That one single misguided review kept Rhoddie from their 5 star. Shame on folks who buy online and expect the local small biz to be all smiles. Folks, do yourself a favor and buy from your Independent Bike Shop, so you actually have someone to support your purchase. Five Stars to Rhoddie for me !

I took an ebike there that I had converted using a Luna Bike kit with a Shark battery and bafang…read moremotor. All top quality gear, but I have had trouble lately with the motor cutting out inexplicably. I had to endure a long lecture about what parts they deem acceptable, and how they have wasted too many hours trying to fix parts that are not in their sphere of quality. I can understand reluctance to get into software or hardware that is not familiar to them, but they refused to even spend 10 minutes (which I was happy to pay for) even looking for a loose connection or anything obvious. The long-winded explanation of why they would not deign to look at it probably took longer than a diagnosis would. I know this for a fact because the problem seems to be a simple loose connection. Not impressed with their professionalism.