Not satisfied with their online reservation service. We made an appt for 11am (for a dually tire…read morerotation and resetting of the tpms system) that showed open online yet when we got here for our appt they said sorry, that time had been taken and was not available. They said we should have received an email and a call from an associate. Yes, we received an email (when we looked a while later after arriving here) but who checks emails all the time especially when you are getting out the door to get here and (2), no, we did not get a follow-up call from an associate. They totally dropped the ball by (1) not having their online calendar up to date and (2) having an associate not doing his job by callinus. When we walked in to check in he was helping someone else and just said oh ya, I meant to call you on that. Did he say sorry about that... . Luckily the gentleman helping us did better and was able to get us in approx15-20 mins later to get our work done. So, we appreciate you that. It's just not the same place like it used to be. Is this place under new management or ownership? It seems like it but not sure as the customer service is definitely not what it used to be. Just disappointed all in all but glad the gentleman helping us was able to do better than the other guy. And, yes, this service was covered under our original tire purchase. So, a good value for $0 dollars.

Zero motivation to help. Called for a price for new tires on my van. Said he could get some from…read morehis sister store for $187ea. Said that doesn't work for my budget and he said sorry and hung up. So no other options? Because your website says I can order something less expensive and it can be there to you for install. Nope. He wasn't motivated to be helpful for me. Sad and a waste.

I've had a few flats and they have always been so kind!! They have fixed my tire, done rotations,…read moreand filled many low air alarms. Always very kind and quick

Employee charged at me when I waited in the wrong area for air check…read more The sign only said to scan to check in. I waited at that sign for a while and started to think "the sign does not say 'wait here' or 'stop' so therefore I pulled behind the car getting the air checked. The employee made the automatic assumption that I was simply behind the other car because of some other reason than the sign not specifically saying "wait here". He told me very violently if I could wait behind the sign and because of the way he said it I told him the sign does NOT say "wait here" or "stop". He said "I can't have you blocking the bays" and I continued to say "the sign should say 'wait here' or 'stop' and he was just like "yeah okay". I was implying that I did not come behind the other car because im a rude bitch that can not wait. But he was treating me like that so I was explaining that there was no way in hell that I knew to wait there. All the sign says is "scan to check in" it does NOT SAY "WAIT HERE". IT does not say it I was there for a while assuming I wait there but when the while went for a long time I decided that maybe I am doing the wrong thing. The sign does not say "wait here" or "stop" customers do NOT specifically know to actually wait there, its only a GUESS to us. And when I told him this, his attitude and the way he spoke to me did NOT change. if your going to CHARGE AT customers that dont wait behind the ambiguous sign by making the correct guess then maybe you should have the sign say "wait here" or "stop" instead of expecting customers to read minds and then getting mad when they dont read minds correctly. He did not at all understand from anyone else's perspective than his own. And even if the sign said "wait here" or "stop" he STILL should not have CHARGED AT MY CAR and spoke to me in an aggressive manner that sounded like he was going to start a fight with me for making a mistake. Whomever was working there yesterday for the air check needs to not treat customers in such a way that is so rude the customer thinks the employee is trying to start a fight. If your employees are going to possibly take it so personally when customers do not wait in the correct area for an air check then this location definitely needs to add to the sign "wait here" or "stop" not just "check in" . Either fire the employee or put the correct words on the sign so that this guy doesn't try to start fights. He literally, his tone and body language was very aggressive and no one should be experiencing that just because of making a misunderstooding, yet its not my fault the sign is completely and totally missing what the aircheck employee is assuming the customer will just magically know. No one told me to wait there or stop, the sign did not specify it at all. Did I really make a mistake or is this location in need of proper communication skills training? Because after I drive to the wrong area, he tells me to go to the sign, I say "it did not say wait there" then he says "you can't block my bays" which is totally understandable and agreeable but I also informed him that "the sign should say "wait here" and he still did not make the connection. The connection he should have made is that after he said "I can't cars blocking the bay" thats even more validity to having the sign say "wait here" - you know so that customers are actually told in the first place to wait there instead of getting charged and yelled at when they dont. His body language was very AGRESSIVE when he CHARGED at my car like he was going to start a fight which clearly signifys he's operating from his amygdala not his pre-frontal cortex which could have been activated by the heat, so either theres something wrong with this employee or the management should not be having them do air checks like the other discount tire about 15 min from this one due to excussive heat. They should be in the shade and given proper hydration maybe to avoid this. Needless to say I left this location because of his attitude.

After days of texts and messages finally made a appointment to get my K&N air filter installed…read more Mechanic never showed up.

Found him here in yuma while here for work. Has a small antifreeze leak. He was supposed to replace…read morea hose on my Range Rover. Apparently that wasn't done looks like he sliced up hoses and use a cheap clamp to put hose together. I drove it once after he finished the job, and antifreeze combusted all over my car. It almost ruined my engine. I talked to him about a partial refund he agreed, if it was his fault. I took it to another mechanic and the verdict was plain to see. It was definitely a butchered job. My mechanic doesn't even think he replaced the hose looks worn out. I then had my mechanic get an estimate so I could show Michael that it was his fault. He argued that he did a great job. After that he no longer answered my messages. I had to pay Michael for parts and labor almost $400 dollars. Plus now the new mechanic. I really expected him to honor his word for the partial refund. I definitely would not have him do any work on your vehicle. He is not trustworthy.

Great work very prompt excellent communication, when I need more work done James Gang Auto will be…read moremy go to!

From the owner: Beat the desert heat and save time with our convenient and reliable mobile auto mechanic service…read more James is an ASE certified technician with over 25 years of experience servicing the automotive needs of 1000's of satisfied customers in the San Diego area. Now in Yuma, James will bring that experience to you.

Great customer service. I had calipers and brake pads replaced on my Class A RV. They even let me…read moreuse my own parts. No need to wait to order. One of my calipers was wrong. So they gave me a ride to Auto Zone to swap it out. Going above and beyond. A shining star in Yuma. See our YouTube channel Coolest Life.

I've gone twice for 2 different services and I was pleased, friendly guys and if you need a ride…read morehome they will accommodate. Prices are very reasonable. This place is a keeper.

AWSOME AND QUICK! Thank you!! We pulled up and Jeff got us right in for a quick oil change and…read moreinspection. These guys have it down to a science and are reasonably priced as well. Definitely recommend

I had a great experience with this auto center. I dropped off my vehicle in the morning for an oil…read morechange and car cleaning detail. They did it all by noon and the car looks amazing. Friendly and prompt service.

They always do a great job and have friendly, helpful people. George, who runs the shop, is the…read morebest of the best. I've been dealing with AAA for nearly 30 years both in the center of Yuma and in the Foothills, and I've had nothing but great experiences with them. Highly recommended!

I took my truck to Accurate to repair damages done by another auto mechanic in Yuma. After George…read moreinspected my brakes he determined that not only were they installed improperly but several parts were broken. He recommended I return it to Unzueta so they could fix what they did but I didn't trust them. George offered to fix my brakes whilst honoring the warranty, something Unzueta didn't want to do. George is honest, thorough and has your back. He's my go to mechanic in Yuma now.

Went to take my T680 in for alignment and the guys did an awesome job done right. Definitely taking…read moremy personal vehicles asap. Highly recommend!

I stopped by today and needed to get a valve stem replaced on my travel trailer tire/wheel. They…read moretook it right in and in minutes had it done, and with no charge. I had to ask twice to make sure they did not want to charge me. What an amazing experience for me, I'm not used to that kind of treatment. Thank you again.