Excellent service and they cleaned my seats after I spilled on them. The employees were attentive.read more

Went for the first time. Did the $39 interior/exterior wash and it was OUTSTANDING! My car had a…read moreton of salt on the mats and they did a great job on the mats and the carpet itself. Windows were perfect and streak free. Highly recommend.

Friendly service well beyond what you get at most exterior carwashes. Nice added touch to include…read moreFREE air freshener and interior car wipes. Clean modern facility with new equipment that provides above average wash. Plenty of free vacuums with the added bonus of air guns to dry the hard to reach places. What's not to like.

Had a nice first experience at this car wash! The manager was very attentive, kind and paid me a…read morevery generous compliment when I drove up lol (thanks, you too!) You get two free car fresheners of three scents to choose from and two wipes for the front dash free with service. There is someone that helps guide your car to the front of the door and folds your mirrors closed. I will say, though, that I was a bit disappointed that there were soap dots left behind on the driver side of the car, only due to the price of the wash. Thankfully, I did not experience any scratching or bumper issues! I would recommend the most basic wash for new visitors.

Do NOT give this place your business. Went to get a wash on Sunday, and i thought hey the monthly…read morepass is almost as much as the single wash I'll sign up. Then the sales guy runs out and says oh just sign up for the deluxe membership for $35/M, the first month is free. I then see a charge for that amount on my account the SAME day! I call the business and then they tell me "oh yeah actually the 2nd month is free, not the first." I tell him the sales guy told me that the first month is free. He says sorry and mentions that even the sign says the first month is free. So why is the sign not changed and why did that guy lie straight to my face? Had the guy on the on the phone cancel my membership right there. Shady Edit: there goes the lying again. The sales guy told me that the first month is free. Keep the money, just make sure you cancel my membership.

The car wash is pretty basic your normal car wash on the rail with everything hitting your car that…read morescratched my paint and my car didn't even come out very clean. I would not recommend it nor will I return.

Great service from start to finish. Dealt with Wayne, he was awesome. They took great care of my…read morecar. Definitely recommend going to this car wash. Will definitely be back.

Poor business management. Steal your money. Lack communication. Delayed wait times. Go elsewhere,…read morethey don't even try to help.

Besides being one of the only touch-free car washes within miles of Lisle, these guys provide a…read morequality wash. Never any leftover residue or missed spots. They finish every wash (not matter what level you purchase) with a hand dry. Pro Tip: leave your doors unlocked as you exit because the staff will open them and wipe down the door jams. Also free vacuums and the staff/owner are great!

Thanks again to Bert for another excellent 3-step clay/polish/sealant detail job. This is the 2nd…read moretime for my RAV4, and I have had a couple other details on previous vehicles as well. Have been using the car wash for about 20 years now.

Upkept, automatic car wash with a good range of washes depending on your need…read more Screens have either been improved, or easier to read in my opinion, because I haven't had any issues reading the screens as said in other reviews. Complimentary drying station. Only thing I think could be better is the actual dryer for the wash.

It was a great self wash area(they also have auto washing) but they have more options than previous…read moreself washing car washes so it's definitely better. Washes my truck with $10 there's also free vacuums. Only downside was the air dryer it feels strong but it's not that strong. But at least they have one so that's a plus in my book. Definitely coming back

Great wash but long wait most of the time to get in for the. Wash. Not a bad price eatherread more

I waited for over an hour (no exaggeration) with my car running, told I'd be next but they keep…read morepulling a bunch of cars that were parked in front of me. When I asked and said I may need to leave but I couldn't because I was blocked in (really couldn't go anywhere). Even though I was told I was next and was next in line, they began washing cars parked next to me! I was so frustrated but because I waited over an hour, I didn't want to leave without getting my car cleaned. Terrible communication but they really do a fantastic job on the car.

This is really the only place that I go to have my car detailed and waxed, they do a really great…read morejob, are extremely efficient and the pricing is very reasonable. I usually just leave my car for the day and come back and pick it up later and they are always warm and friendly and easy to deal with. If you have a high-end car or just want your car taken care of well, this is the only place in the area to go.

We brought my husband's car--just a few years old--to El Diamante in St. Charles for its first…read moredetailing after a family referral. When we got it back, the headliner was visibly damaged and now requires a full $900+ replacement. Our appointment was at 8 a.m. on July 22. From the start, the experience was unprofessional. We were told we could drop the car off the night before using a "key drop," which turned out to be an unsecured mailbox with no signage. They claimed it was safe and under surveillance. On the day of service, we had to repeatedly call for updates and didn't get the car back until nearly 6:30 p.m.--1.5 hours after closing. When we arrived, no one greeted us. We navigated to the back to pay, only to be told about a 4% card fee at checkout--something not previously disclosed. After paying, the staff walked off without providing aftercare instructions or our keys (they weren't in the car as claimed, but still in the shop). The pickup process felt rushed and uncomfortable. After a walk in the nearby park, we inspected the car more closely and noticed extensive damage to the headliner--particularly in areas where stains had been. Research confirmed this kind of fabric is delicate and can easily be damaged by aggressive scrubbing. I immediately texted them with photos and asked for a call. The manager, Nelly, later claimed the car "came in like that"--which is false. She insisted their staff would've reported any damage and said if they'd caused it, the entire headliner would be affected. That made no sense, as only stained areas would've been scrubbed. I suggested perhaps the damage was unintentional but asked them to take responsibility and help resolve it. Nelly refused and said they wouldn't accept blame for something they "didn't do." I followed up the next morning with more photos and again requested to speak with the owner, Alejandra. Nelly said it wouldn't make a difference and instead texted me their lawyer's number. No one even asked to inspect the damage. We took the car as few days later to a reputable interior repair shop in Naperville to get an idea of how much a fix would be. They confirmed the damage was clearly due to overscrubbing and could only be fixed by replacing the headliner. Even more concerning, I found reviews from others with similar experiences--one customer reported damage the same day as ours (a cracked windshield) and was also referred to their lawyer instead of being helped. Multiple reviews on Google and Yelp reflect a pattern of damage and zero accountability. El Diamante claims on their website: "Your vehicle is one of your most expensive possessions and should be treated with love and care." Our experience was the opposite. We paid $180 for the detail plus a $20 tip--and now face over $900 in repair costs, potentially leaving us $1,100+ out of pocket. We regret trusting this business and want to warn others so they don't go through what we did.