I have been very happy with Tonawanda peds. The offices are…read moreclean and beautiful. Dr. Evelyn Hurvitz is our main Dr. there. We never feel rushed. She answers all of our questions and is happy to give us advise. I find they are very prompt. I would highly recommend this group.

To the Practice Leadership of Tonawanda Pediatrics:…read more I am submitting a formal complaint regarding the conduct of Jessica, the office manager, during an incident this morning involving myself and my 7-year-old daughter. The way this situation was handled was inappropriate, rude, unprofessional, and completely unnecessary. Jessica entered the situation without taking the time to understand what was actually happening. She never introduced herself, never made any meaningful attempt to hear my concerns, and, most importantly, never acknowledged or took responsibility for the fact that I have now made five separate attempts to obtain a simple report or note from a therapist at this practice. Five requests for basic documentation should not have resulted in this level of frustration or confrontation. I want a clear explanation as to why this request has still not been fulfilled. What is preventing Tonawanda Pediatrics from providing this documentation? Why have five requests gone unanswered or unresolved? More concerning was Jessica's conduct during today's interaction. Rather than attempting to resolve the matter professionally, she proceeded to threaten me by stating that my 7-year-old daughter could be kicked out of the practice. That is completely unacceptable. A parent raising a legitimate concern regarding their child's care and requesting documentation should not be threatened with the removal of their child from the medical practice simply because they are asking questions and seeking answers. I am therefore requesting that practice leadership immediately investigate: * Jessica's conduct during today's incident; * Why my request for the therapist's report/note has not been fulfilled after five attempts; * Why I was threatened with the possibility of my daughter being removed from the practice; * Whether Jessica's conduct was consistent with the standards expected of someone serving as an office manager; and * What steps will be taken to ensure that my daughter does not experience any adverse treatment because I raised these concerns. Given the seriousness of what occurred, I strongly believe Jessica's conduct warrants immediate administrative review and consideration of whether she should remain in her position. I am not looking for an argument. I am looking for accountability, an explanation, and professional treatment. Most importantly, this concerns the care of my 7-year-old daughter. I expect Tonawanda Pediatrics to treat both of us with the professionalism, respect, and courtesy that should be expected from a pediatric medical practice. I expect a prompt written response addressing each of these concerns.

This is the best pediatrician we have ever had. She takes the time to listen and really know and…read moreunderstand the child. Dr Sue(my kids call her Dr Seuss lol), really loves children and parents and she trusts parental instinct. We have been with her since she started her practice, when I was pregnant with my baby in 2017. Whenever I have a worry or concern, they are always there and answer immediately to any concerns. The minimal feee every month is so worth it just for the peace of mind of having a Dr on call. It has taken course to get other drs to call back while I wait with a sick baby or I literally have to go to er while waiting for other drs to call back. Not at purely Peds. They are absolutely hands down the best!!!

I don't even know where to begin!…read more Our daughter is 10.5 months and we've been seeing them since she was around 5 months-unfortunately we didn't know about them right away, and-I wish we did. Our other Doctors office was rude, and hurtful, especially to a new mom trying to navigate this new world in the middle of a pandemic. They were rude, pushy, and didn't really explain anything very well. When a friend suggested Purely Peds to me, we jumped on the chance to get out of that nightmare! But never in a million years did I think we would find a place so caring and compassionate. You can tell that these people went into business because they LOVE what they do- They recently switched to a bigger and beautiful building. The drive is pretty far but oh, so worth it! We never leave the office crying or feeling like we're bad parents- they explain everything very in-depth and detailed. They have the time and patience to listen and help with ANY concern you may have- and never make you feel like your dumb or a burden for asking! They have a very fair price to make this private office so affordable- haha babies are expensive. But I can't explain how grateful and happy I am, knowing that Naomi is in such great hands! She is the most important thing in our lives so she gets the best- I wouldn't have it any other way. Has your child's doctor ever made you cry? Or feel unimportant or over worried? Like she's just another number? Like they're just working for the health insurances agenda? Have you ever been ignored, brushed off, or even shamed... If you made it this far, you NEED to make the switch! You will all be so much happier when appointment day rolls around

Rude staff. Every interaction I've had with them has been atrocious. Y'all might want to recall…read morethat parents are the reason you have children to treat and maybe be a little more pleasant to them.

Awesome pediatrics office. All the docs and nurse practitioners there are great. You are assigned a…read moreprimary pediatrician and they make sure you see that person for your well child visits. Sick visits just depend on their schedules, but I've never had a bad sick visit provider. They have an entire lactation team there which has saved mine and baby's lives more than a few times. Stephanie and Sara are so comprehensive (and didn't judge me for crying!) and spend a lot of time evaluating the baby's latch, suck, and weight to ensure our breastfeeding success. I have only great things to say about the providers we see most often, Dr. Wolf, Dr. Hoelscher, and Stephanie PNP. Hours are great too. Open on weekends 8-5 and until 8pm on weeknights. A wonderful add-on for us working moms.

We love Dr Ginzberg! We feel lucky that we got here because her practice was right by our house…read morewhen we had our daughter. Even though her practice moved to like midtown area, we still drive to see her. Very happy with Dr G

Dr Ginzberg has been our pediatrician for 7 years and my kids think seeing her is like a fun…read moreactivity. She talks with them and gives us really helpful suggestions. We have followed her to her new location and really wouldn't go elsewhere

I can't say enough great things about this office. First, they came to the hospital to do a baby…read morecheckup the day my son was born! When we were late for our first few appointments (we were new parents, had little sleep, and were getting used to the idea that it takes an hour to get out of the house) they didn't make us feel bad, or feel that we were wasting their time- they were understanding. I had a lot of trouble breastfeeding, but they were supportive. I broke down several times in their office, crying hysterically, and the nursing staff were all kind and supportive, giving me words of encouragement. The doctors are very down to earth, and just care that your baby is doing well- doesn't matter how fast or slow they are progressing, and they don't make you panicked, telling you what your baby should or should not be doing at any point. They just tell you how great you're doing/how great your kid is doing- they are very encouraging. The BEST thing about them is they will NOT take you if you refuse to vaccinate your child! Otherwise, they will take any insurance, etc- they just want to make sure the children that go to their office are safe. I cannot say what a relief that was to see that policy. Also, they have a 'sick' and 'healthy' section of the waiting room, so no germs are crossed over- same for the rooms. The whole office is separated in two- with the right side for the sick, and the left side for the healthy. I just adore these doctors.

Dr. Chopra is amazing! He's so good with my little girl, such a wonderful spirit. He's very patient…read moreand answers my questions. The nurses here are also very nice, whenever I have concerns and I call into the office the always get back to me within a timely manner. I love this place!

Delaware Peds is where I take my daughter. She was going to a different pediatrician before I moved…read moreher to this place, simply due to its convenient location (closer to our home). The nurses and doctors are always very nice and pleasant, and most importantly of all, VERY THOROUGH. If you're shopping for a pediatrician that you can trust, I'd definitely recommend this pediatrician.

Everyone here is very sweet with my children and my daughter's doctor is incredible!! My kids have…read morebeen coming here for 17 years!! My daughter has struggled with anxiety before going to the doctor but Dr. Zmuda makes her feel so good!!

This place is a disgrace, always overbooked so be prepared to wait and bring plenty to keep your…read morechild entertained. However the real issue is the "professionals" and their vaccine policy that they try to push and push even after you refuse and are told you can refuse without repercussions but in the end there are repercussions, very real and very scary repercussions that left myself my wife and most importantly our daughter without a pediatrician because we were told we are not welcome there if we didn't follow their vaccine regimen, again after being told there wouldn't be consequences leaving us with false hope that maybe these people actually did care about children but don't be fooled like we were, they do not. All they care about is vaccines being pumped into tiny human beings that weigh less than a sack of potatoes and that's it, they didn't care that our daughter had an ear infection and had a UTI at the same time, they didn't care that she was sick, they didn't care that she wasn't gaining weight, in the end all they cared about was getting what I can only assume was some kind of compensation for vaccinating another 8lb newborn. In the end after questioning their mortality we were told to leave and we were not welcomed there, they didn't give us an alternative, we were left with a sick child that we had to take to urgent care instead. Everyone who works for these immunization facilities needs to reflect on the real reason they are in the profession of pediatric care, it shouldn't be to push narratives it should be to help sick children. Thank almighty god that not everyone thinks like them though and there are facilities out there that will care for a sick child no matter what.

Getting wellness appointments is pretty difficult if not planning 6 months ahead. Ultimately I had…read moreto accept really early appointments despite having complete availability all summer. Once actually in the office, everything always runs smoothly and the providers are always compassionate, professional and thorough. I appreciate that they directly talk with my children, letting them know that they are important. If any follow-up is needed or when I call with concerns for my kids, the nurses are always compassionate and helpful.

I'll lead with I can say to much about Dr. Beney himself, I don't recall ever meeting him. That…read moresaid, I usually deal with Chris Pease and he is awesome. From general health, to age related questions as I get older, a little dabbling in some short term depression, and so much more; Chris has been great to work with over the last... maybe 10 years? He's approachable, knowledgeable, willing to get you in and out if you are in a rush, or sit for 30 extra minutes if you have some real concerns or things you need to understand better. The front of house is nice too. All in all, I continue to come because of Chris, although he is a PA, my interactions with him have been better than any doctors I have worked with in the past. Also, I have always been seen in a reasonable amount of time. Both in scheduling and upon arrival to the office. Would recommend.

I was searching for a primary care physician a few years ago. The first six I called in Erie County…read morewere not taking new patients, and I was getting frustrated. That's when my friend Laura told me about her doctor, and said he was accepting new patients. I would have taken anyone at that point, honestly. But she raved about him, and I gladly filled out the paperwork and waited for my first appointment. Admittedly, it took them a while to get me in for my physical. The physical is the necessary first appointment before seeing the doctor for anything else. Now I can get appointments the same day, when necessary. Usually I can get in within a few days. Dr Beney himself is very personable and listens very well to what you say. I have never felt rushed when I've been in to see him. He specializes in pediatric and internal medicine. I love how sometimes I am put in a room with an exam table that looks like a school bus or fire truck. Usually I request to see one of Dr Beney's PA's. Chad is my favorite. He's the one I go to for my annual physical, asthma questions, and anything else that is non-emergency. For the more urgent needs, I'll see whoever can take me first. The staff is really friendly. They've always been extremely helpful, too, whether in person or on the phone. One of the great things about this office if you have kids is that they have this really cool game in the lobby. It reminds me of the movie Big with Tom Hanks. Remember that scene where he's at the massive toy store and plays piano by jumping on the keys? Well this is the same concept, only it's not a piano. Using a separate machine, kids start a game that illuminates the floor. They have to jump into squares or grids. I don't think I've ever watched a kid play long enough to understand the goal, but the kids all seem to know instinctively how to play it. Dr Beney is currently accepting new patients, and although he's in Lockport, it's still a fairly short drive for me from East Amherst. Tip: His last name is pronounced like 'Beanie.'

Dr.Mersal takes a lot of care to be friendly & professional. The receptionist is very helpful and…read morekind! 5

From the owner: Pediatric Doctor. Accepting new patients and walk-ins. Book your appointment today online or by…read morephone!