I saw the Romanowskis for a knee replacement in December, 2019. Starting with the preparation…read moresession right through the surgery and physical therapy, every step was excellent. My knee replacement is now my good knee, and my former good knee is so bad I'm calling them to schedule a second replacement. After the first procedure, I was able to get back to hiking, walking my dog, trekking all around France, and playing with my grandkids. I will also tell you that I went through a stem cell procedure about 10 years ago for the current bad actor, so this is the end of the road.

Dr Romanowski is a superb, expert, orthopedic surgeon who does hundreds of knee/hip replacements…read moreyearly out of Kenmore Mercy Hospital- the highest rated joint replacement hospital in the buffalo area. I recently had my hip replaced by him, and the whole experience was run smoothly, cared for at every turn by his wonderful team. I couldn't be happier with my treatment, was kept informed about what to expect , the insurance paperwork was done correctly (the first time!!!). Dr. Romanowski and Dr. Cindy Romanowski check on you as you recover, to make sure everything is perfect, and all needs are met. I am SO grateful for their treatment.

I came for the first time for a pain in one of my toe joints that won't go away. I was seen by Dr…read more Pochatko and Aaron. Every staff member I came across during my visit was very kind and professional and personable. I felt like I was a regular patient here for years even though it was my first visit. Everything was done quickly. I checked in fast. Got to a room fast. Saw the doctor in minutes. Got X-rays done immediately. And no, nothing was an emergency. That's just how it went! We narrowed down my problem to being one of two things ... it was a little early to make a true call on it, especially when I don't remember ever injuring it, and he gave me a couple of suggestions of things I can do in the meantime while I wait a bit longer and see if the pain subsides. If I ever have to go back to this office, I'd be more than happy to! BTW, when my doctor referred me here, they actually reached out to ME FIRST, welcoming me to their office and eager to set up an appointment for me. Really wonderful to be seen and heard as a patient. If you're ever referred here, do not hesitate. You're in great hands!

We have been in & out of Northtown Orthopedics for years. Several different brakes and Carpal…read moreTunnel surgeries. This past visit was not the same as in past. The girls at desk seemed overworked or just annoyed. The PA was abrupt, loud and didn't introduce herself right away. It was a bit awkward. In past years we felt a strong staff, personable Medical Providers and never felt our consultation was rushed. We waited for a nurse to show my daughter how to properly put on her ankle brace, and after 30 minutes of feeling claustrophobic in room, we just left to check out. We had actually been in that room for over an hour.. The one girl at desk didn't apologize or offer help, she just said "their busy with Patients". My thought was, we've already waited 2 hours & we are a Paying Patient too. Something needs to change in the Medical world asap.

This was an interesting experience. In my mind I imagined a practice with perhaps 2-3 providers…read moreand support staff. I walked in to. find staff with clipboards walking all over the place like waitstaff at a busy restaurant . Then I saw the signs saying CHECK IN and also Check Out . A bit like the check-in desks at a busy airport. I was checked in quickly and directed to take a seat in the waiting area . It was like a scene I experienced in crowded doctor's office in India many years ago. There had to be 40 people in the waiting area , all holding their clip boards and paperwork . Staff , with the obligatory clip board , walking in calling the first name of the next patient . I thought , this will be my last visit to this place. I waited 45 minutes to see my provider , not unusual these days . Staff led me to the examining room and I was amazed to see TWENTY examining rooms , I got room 9 . Eventually the Physiatrist came in, no long wait . Introduced himself , failed to introduce the presumed scribe that came in with him. I got the sense I was being rushed and in a conveyor belt experience. The doc did seem to be skilled and I will return and see what visit two is like . At check-out I was taken care of by someone whose name tag said "Director of Operations". He was very pleasant and quick . Good to see he was on the front lines working with the grunts .

If I could leave no star I would. In 2022 I had a career ending injury that Dr Douglas diagnosed as…read morea meniscus tear. After surgery, I continued to have pain and so I was sent every 2 to 3 months for knee injections which never helped. I kept asking for imaging and was told it's just how my knee healed. After Douglas retired. I asked why I was never given the option for Moore imaging and his nurse practitioner sent me for imaging. It turns out I needed a complete knee replacement so I did had Dr.Hlubik do my knee replacement. Days later, I went back to get my stitches out, and my leg was on fire. It hurts so bad . I was told it was normal . I told his PA Nolan I was going to the emergency room for imaging when I left the office . A half an hour later he called me to tell me to go to Windsong to get an ultrasound . Had to be poured on blood thinners because there were too large blood clots in my leg. From that point on I was completely forgotten about for a month. I kept calling and messaging my patient portal asking for physical therapy and nobody answered the patient portal and the women that answered the telephone would tell me there was never an authorization for PT. Finally my insurance company sent me the pre-op that was dated April 2025.! The same day the operation was authorized. Finally in August I was allowed to go to physical therapy. I got apologies up and down from a patient's advocate, and then Dr. Hlubik called me to apologize. I don't blame him entirely because it's his team that let me down.. I will forever beyond blood thinners because the blood clots are still in my leg. I was never able to return to my career for New York State.. which affected my retirement. And I don't know if anyone has checked lately but blood thinners run about $300 a month.. in case anyone's wondering I've had quite a few surgeries and never developed a blood clot and I was a very healthy 52 year-old woman when they started. Thanks for ruining my life and my career Excelsior orthopedics. I am searching for an attorney.

Dr. Zelasko is especially great for people who are skeptical of chiropractics. There is no popping…read moreor cracking or manipulation of the spine. He uses data and measurements to inform his treatment. He also will tell you almost exactly the amount of treatment time it will take, so you won't be a going weekly for 30 years. He also listens very carefully to what you are describing, no matter how poorly you're describing it, and manages to go right for the spot. He knows. I'm living with a neck issue now that before Dr. Zelasko ranged every day from stiffness to debilitating pain. I'll always have the issue, but since Dr. Zelasko, I'm pain free.

Office is extremely efficient. I'm always seen on time. Dr Zelasko addressed my tennis elbow with…read moreprofessionalism and expertise and I felt almost immediate relief which continues to improve. He has now moved onto my shoulder and I'm hoping for similar results. Highly recommend him and his office for any of your chiropractic care!!

I have been going here since October 2021. I had asked for a doctor that was open-minded and least…read moreinvasive regarding knee issues. I did not want a surgery happy specialist. I was first treated by Dr. Benjamin Levy who was wonderful explaining my knee condition and ways to treat it. Very pleased. He transferred to another practice but I was assigned to Dr. Jesse Fodaro. I could not be more pleased. Knowledgeable, friendly, willing to answer questions and willing to work with what I want to do. I am extremely pleased. Regarding the office staff, they are usually very friendly. My last visit the lady who takes the co-pays seemed stressed and on edge. She did speak rather sharply when I tried paying it on the way out, as she was not available when I entered the office, and was called in before she was available. She curtly told me they would have to bill me as copays were closed for the day. It did take me by surprise but we all have rough days. Otherwise, the entire staff is extremely helpful and friendly.

My experience with this location was so unpleasant. I urge anyone seeking advice or treatment for…read moresports related injuries to go to the UBMD Orthopaedics and Sports Medicine location on Harlem road, in Amherst. Though Dr. Darling is kind and knowledgeable, the office staff at this location is simply miserable; they have no problem disrespecting you or expressing their discontent of their position by taking it out on you. I should have done my research and took the google reviews into consideration before making an appointment with this office. Stay away!

Dr. Lanighan was kind enough to squeeze me in for a quick appointment to explain an x-ray I got…read moredone to me. I have never had such a pleasant experience with a doctor as I did with him. He was so incredibly warm, sweet, and friendly upon greeting me. He knew I was really just there for peace of mind and was nice enough to show me my x-rays and explain them to me so I could understand what was going on. It was extra helpful that he had had the exact same injury in the past as I had so he had first hand experience to better explain it to me. If I ever have hand issues in the future, there is NO ONE else I would see except Dr. Lanighan. Truly cannot express what an amazing, caring doctor he is, especially to someone he just met.

The MD's I've seen are very professional & extraordinarily competent. Nothing but high praise for…read morethose folks I have knee issues from past injuries and was a candidate for total knee replacement (TKR). I went to UBMD Orthopedics Physical Therapy at the Maplemere location to see if I could strengthen the knee to prep for or possibly delay TKR surgery. The UBMD PT department is where I faced issues. At that time, it was difficult to walk stairs or even 50 yards. The young PT I was assigned plugged me into a "one size fits all" rehab program. It did not help that my PhD therapist was impersonal, distracted & inattentive, and his subordinates did most of my therapy that he designed. The exercise program I was given made my pain much worse, decreased my mobility and was generally detrimental even after 6 months of dedicated effort on my part. I was getting discouraged. My knee got so painful from the assigned UBMD PT, I developed fluid in the knee joint and required multiple cortisone shots. Out of necessity, I ditched about 2/3 of the exercises I was given and all of the weighted exercises from UBMD PT and pivoted to body weight squats, knee stretching, yoga, walking & banded leg work. I borrowed from my boxing and martial arts experience from many decades ago emphasizing rotational knee movements, feints, front to back and side to side stepping. My knee slowly responded to my own custom designed PT treatment, and today I can walk stairs without issue, walk a mile, have minimal to no knee pain, no fluid on the knee and have not required any cortisone shots since early in 2025 which was from the UBMD PT exercises. I also don't require TKR at this time. Another UBMD PT issue is their glacial response time to calls for appointments - 2 weeks plus in my experience. The final issue at the new UBMD ortho office on Maplemere is the parking lot design - it's a miserable set up. The long, wide grassy "berms" installed in the parking lot present a dangerous maze to ortho patients who can have issues just navigating flat pavement. UBMD ortho should add flat "walk throughs" in those berms.

I saw Dr Michael Freitas for a condition I've had for over a year. This review is specifically for…read morehim, because I was here last year to see another Doctor for another issue and that whole team was awesome. In a nutshell: my shin & ankle & foot (all on my left leg) feel like they're filling up with gas in the same way that your knuckles do when they feel like they need to be cracked. Except it had been getting worse, going from 'occasional' to 'every day, all day.' I'd take 20-30 steps and my whole left leg would sort of stiffen and it would be painful to walk unless I stopped and 'cracked' my shin, ankle, & foot. So I saw Dr Michael Freitas after being x-rayed. I showed him my walk and let him hear the cracking, and I had even printed out a diagram of the leg & foot and highlighted the areas that I was experiencing issues and pain. He said, very nicely, that "nothing was wrong" with me. Oh. So it's normal to have to stop ever 20-30 steps? Okay, then, cool? Also: how could he see and hear what I was talking about and *still* decide that nothing was wrong with me? And I am not a doctor, but the areas that I highlighted on the diagram are TENDONS, not bones. You CANNOT SEE TENDONS ON AN X-RAY, Dr. Freitas. You should listen to your patients, especially if they come in prepared. I *knew* the tendons would not have been visible on the x-ray, but instead of listening to me he decided the x-ray was 'proof' that I was a-okay. It has been a nearly a year since that appointment and my left leg is STILL doing this, every single day and night, all day and night. But, no worries! Dr. Freitas says this is normal!

Dr.Parentis and associates cut two toes off a patient. Then amputated his leg twice…read more Please investigate this character before you consider having any type of care. The patient won a lawsuit against him of 9.1 million dollars. Look up your provider before they do this to you.

I've been coming here for physical therapy and had my surgery performed by Dr. Parentis who is one…read moreof the two doctors of the practice. My experience with both has been extremely positive. The only negative was working with one of the PAs, Matt. He made me feel rushed and he didn't seem as attentive. Everything else has been so good that I still had to give a 5 star review. The doctor and the PTs have been so friendly and caring. I've felt confident and assured through the entire process. Jim, the head PT is also very kind and likes to joke around which I think is helpful in the unfortunate circumstances when you're in need of PT.