Beautiful birthday flowers ... delivered a day late. When my relatives asked if I liked the…read moreflowers, I had to reply, "What flowers?" Delivery had been promised so it meant a hassle for relatives living 1,800 miles away. Jory's is closed on Mondays. Maybe that was the hang-up, but delivery had been promised. When they finally arrived, I was greeted with a "Sorry." The flowers were beautiful and so was the amber tone mosaic vase. (I am still enjoying the vase now filled with some dried fall flowers.) But here is where things get a bit strange. When I was rinsing out the vase, I noticed two stickers on the bottom. One said Mervyn's $39.99 and the other said Goodwill $8.99. Mervyn's closed many years ago so today's retail value of the vase would be much more. Who knows how it ended up at Goodwill and then made its way to Jory's. I don't have an issue with recycling from thrift stores. I do it myself. What was very odd to me was Jory's did not take a minute or two to remove the stickers. Very tacky. This would have been a five-star review if the flowers had arrived on time and in a vase that did not show its thrift store origins.

This is the florist to call if you're in Clayton or even greater Concord! Angie helped me even…read morethough my order was same day & last minute. I appreciate the focus on quality & customer service. My wife was very happy w the arrangement.

Highly recommend! Easy to order and schedule delivery online. Was delivered as scheduled and is…read moreGORGEOUS!!! Got the "standard" Soundgarden bouquet and it's even better than the photo. Bouquet is perfectly assembled and full, and each flower is flawless and blooming. The bouquet is also large for a standard size.

I called Flower Bowl today to inquire about a floral style that has become popular online, often…read morereferred to as "farm girl flowers." I understand that not every florist may be familiar with that term, and I would have been perfectly happy to explain what I meant. What disappointed me was the customer service I received. Instead of professionally asking for clarification, the employee seemed to mock my question and made me feel uncomfortable for simply asking about a flower style. She kept asking if I went on their website to check out their flowers. When I told her I did and didn't see the style I wanted. She automatically turned me away saying "okay, I don't know what you're talking about, this is flower bowl not farm girl flowers!." I can sense frustration, and attitude. Which led me ending our conversation. The conversation felt dismissive and unprofessional from the start. The interaction ended with her saying, "Okay, you weirdo, my dear," while laughing before hanging up. Whether it was intended as a joke or not, I found it inappropriate and unprofessional to speak to a potential customer that way. As someone who was genuinely interested in placing an order, I expected a polite explanation or follow-up questions about the style I was looking for. Instead, I was left feeling embarrassed and unwelcome. Customer service should make customers feel comfortable asking questions, not mocked for them. Unfortunately, because of this experience, I will be taking my business elsewhere.

Once again, I have received half dead flowers from this place. They didn't even bother to put…read moreappropriate water in the vase. The water is brown. Complete rip-off for my friend who sent them. Shameful. DO NOT ORDER FROM THIS PLACE.

Terrible service. They took my money but never delivered flowers for Mother's Day. Their messaging…read moreservice is an empty voicemail that is completely full and unable to leave a message. They should be ashamed of themselves. This company is a total scam and should be banned from the internet.

Randy is the best, local small business owner please…read morecontact directly if possible don't use massive online company that takes a cut. Also you get to select what you want not a picture online. Drop into the spot and pick out of the fridge. We call in to see what is fresh and beautiful, then they out something together. Always turns out fantastic and great price

They were pleasant, and easy to work with over the phone. (I asked them to deliver a floral…read morearrangement to someone in their area.)

I ordered flowers for my daughter's birthday day. Today I called to find out what time they would…read morebe delivered. I spoke with a customer service person who could tell me nothing. I asked to speak to the florist or the manager and was told they aren't allowed to give out that information. I have never worked with a business who had such a barrier to customer service!!! I highly recommend using any other florist but flowers by Nora!

Over priced and the arrangements 2/2 were smaller in appearance that the advertised photo…read moreregardless of the level order. I get the story of flower sizes vary but sometimes it's significant vs just noticeable. Last funeral- delivery was late and barely made it in time due to "traffic" they are 2 lights down the road. Got a smaller bouquet of yellow roses at Safeway that looked in better shape to take for the memorial vase we were headed up to rather than a last min additional bouquet from this business. This funeral's flowers were ready and kept refrigerated by them for us but the lollies and roses were already tinged with some browning on the edges.

Received these beautiful flowers from a friend of 16 years and I'm truly impressed with the flower…read moreshop The flowers arrived every fresh, vibrant, and carefully packaged, and you can tell the delivery was handled with great care. The arrangement looks elegant and lasted wonderfullyHighly recommend for anyone who wants quality flowers and reliable service!

I chose flowers valley for my wedding after doing some research and getting multiple quotes…read more Working with them was efficient and easy, and they were able to make my Valentine's Day wedding vision a reality in a relatively short time. Everyone said they were the most magnificent flowers they had ever seen- and they were. I feel the value was there, even though it was valentines and it was a lot of money for flowers, and yes, I chose roses (on the most expensive day of the year) The only hiccup was my wedding welcome sign was not finished in time, which was really disappointing for me, especially since I paid (a lot) for them and they were in our quote and it was the first thing people saw when they walked in. It was left unfinished on the ground. I don't know where the miscommunication was, but again, it was really disappointing. At the end of the night, the flowers we were supposed to use for our brunch the next day were also cleared and taken away by their staff- a miscommunication I'm sure, but again disappointing since I paid for them and was planning on using them the next day. Regardless of these hiccups, they still did a great job and I absolutely loved the fresh floral arches and all the flowers they made, it really made our wedding extra special and I'm so happy I chose fresh flowers and roses, Valentine's Day or not- the photos are there forever. The flowers were beautiful and overall I was very happy with how they turned out and recommend Flowers valley

Debs is amazing! They helped me right away when I went in for a last-minute bouquet. I gave them my…read moreprice point and color preference, and they made me a gorgeous, high quality bouquet in only 10 minutes! I have only ever had positive experiences with them!

I had ordered flowers online from FTD and the bouquet that I was sent initially started to die…read morewithin four days so I called back as a fresh flower should last longer. That bouquet was sent from another nearby florist. FTD replaced my order with a bouquet from Deb's flower market, and I was blown away. The flowers are absolutely gorgeous and they did such a beautiful job with the arrangement. Day four and they are still just as beautiful as they were the day they were delivered. I have constantly been disappointed with flowers ordered online (not through Deb's) and now have my go to place, Deb's flower market. Thank you so much for my beautiful flowers, I'm obsessed with them

I sent a Thanksgiving cornucopia table arrangement to my dear friends who had just moved into their…read morenew house. Wanted it to be special since it was their 1st TG there, (after living in an apartment whilst conducting a multiple year home & job search). The guests included their ~100 year old parents, married for 75years and his brother, his only sibling. Such a lovely, beautiful, and kind family. At 100, more family holidays are behind you than in future, so really wanted to send something special to them. (see below) My friend had just barely finished unpacking everything from storage and getting the house prepared for her guests. She arrived home later than planned from too many errands in a new area & grocery shopping. When she saw the arrangement on her doorstep, she said she brokedown crying bc it was so beautiful and it would make the table so special & beautiful. Mind you I had only ordered it a few days prior bc It took awhile to find what I was specifically looking for, a centerpiece arrangement that would be in a cornucopia basket. It was a thing growing up in the 70's, our Mom's had this type of basket that was put on the table every Thanksgiving yet somehow times change, and many moves later no basket. They now had one again, and said it brought back all the good memories from many childhood family Thanksgivings. I enthusiastically recommend you use this business, the Flowers are truly Amazing, great service, and brought true joy to the recipients!

We ordered flowers for a funeral. The process was very easy and quick. Very friendly and helpful…read morestaff.