Ordered curbside, paid using apple pay. Got there waited 20 minutes, no service, went inside and told them curbside 1 and I have been waiting for 20 minutes. The girl asked me if I "checked in"? I told her to check for curbside 1. It was sitting on the shelf waiting. They were too absent minded to check and bring me the order. read more

Fantastic service and the Whataburgers were very good as were the fries. Fast and efficient and tasty too. Excellent choice for those heading to Houston but want to avoid the crowds at the popular Praseks . The management at Whataburger is obviously on point and the staff really reflects the quality of operation. Great job Whataburger!! read more

Burger's at whatabugers in Sugar Land and surrounding areas are just burgers like any other burger but if you're looking to get a real whatabuger similar to the way they used to be back in the 70s go to the one in Wharton Tx, on 59 N. Better than most , clean environment,great service, and polite employees. read more

Super slow service. Ordered at 10:05 and finally received food at 10:38... for 3 chicken biscuits.. read more

Whataburger - Burgers Near Me - Wharton, Texas

Used to live here. Gone downhill in a major way. After waiting 15 minutes, went to the manager and explained Kids wearing a Wharton shirt who ordered after me got served 5 minute before me said oh your order got lost. When I got back to my hotel fries were soggy, stale and luke warm. Had to go back to store, manager told me he cannot give me a refund because he was fixing my order. I sent 35 minutes getting and coming back to the store to get food and was told he can fix it no discount or give me my correct order at full price. This is ridiculous and store is an embarrassment to whataburger. read more

Whataburger - Burgers Near Me - Wharton, Texas

Horrible curbside service. Waited over 20 minutes past the 'ready' window for sine one to bring out our food. Food came out cold so you know it was just sitting there. And they left out my sons chicken fingers. Incompetent and lazy. Very upsetting read more

8-7-22 Waited in the drive-through line for 21 minutes and no one took my order. Came inside to an employee that said "I don't care" that you had to wait that was a " drive-through problem" I ordered food only because I had kids with me that where hungry. I placed my order and took an additional 20 minutes to get my food. All drink besides the tea where out of order they said. The lobby was a mess and trash cans where over filled and poring over. I'll never ever stop here. **CAUTION COMING TO THE LOCATION*** read more

The food here was Great! The staff here were good about the food ,and the tables and restrooms were somewhat clean! I would definitely stop here again for food. read more

Is there a negative star ?????? Not sure where the manager is from but .....the gravy sucks here. It's like water. It's not gravy it's gravy water. It eating here ever again. read more

Whataburger - There's white water on the fry. I ordered gravy buuuuuut they sent white water. - Burgers Near Me - Wharton, Texas

A simple order was placed on drive thru for 4 Burgers Meals with no Mustard, & no pickles. Upon receiving the burger we received 2 Ketchups... after taking the bite we realized burgers had extra pickles and mustard on both sides. We walked inside to receive replacements and I was asked a receipt, (which had my order right) and was asked how exactly I wanted my order, not once not twice but 3 times. Than the manager came out & asked for my receipt to make sure I had placed and order and you guessed it! He asked how was my order supposed to be.... read more

This location seriously needs a revamp of personnel and management. It's incredibly slow and takes forever to get ANYTHING. Which for me makes me think, oh they might be special making my order. NOPE THINK AGAIN. They just don't care. Burgers are cold after waiting 30 mins in drive thru for them. PLEASE DO NOT COME HERE! They only stay open because people keep coming here. read more

Slow, 5th car in the drive through and took over 20 minutes. Crazy, will never come back to this location

Very rude woman at drive thru window - working on 7/20 12:45 rush hour lunch Why wouldn't u place ur best person who interacts with the most customers?? I know it's a freeway location and return business might not be as important to this location - but I promise never to go back. Poorly run location that allows rude people to interact with customers read more

We waited 40 minutes for our food, ppl were rude, and there were a lot of flies inside.

Waiting over an hour to get my food, stood at the front to ask what was going on and was ignored for 10 minutes.

We used the app to place an online order for the first time. This was about 6:50pm on a Friday as we rolled into town off of a 2.5 hr drive.The drive thru had both lanes full, they were slammed. Not only did we get our order fast, it was 100% accurate, 4 orders, each perfect. I had my mind set on the ol' number 5, all the way, extra mayo, add grilled jalapeno and this thing hit the spot. Where I live now and change in travel means I'm not around a Whataburger often, these fine folks really came thru with a perfect order and fast, courteous service for me and an inpatient family. read more

This is the worst whataburger ive ever been to. Unfortunately it's the only one around wharton. Everyone in this town would agree that you can always count on this whataburger location to consistently mess up your order. Management here is a joke with a bunch of inappropriate, immature employees who do not take their job seriously. If you feel like being put in a terrible mood come to this location!! read more

Whataburger - My burnt bread on a chicken sandwich???? What the heck?? - Burgers Near Me - Wharton, Texas

This was the nastiest Whataburger I've ever been too. The store was dirty (trash on the floor, the door knobs were greasy, the bathroomS were filthy). It took over 15 min to get our food. The bathroom was gross and there were no paper towels in either restroom. Save yourself and go elsewhere. read more

Worst service, drive through doesn't know what they are doing and very rude, the girls are so confused and food took forever and order was wrong! read more

my family and I pulled up clueless with a packed vehicle and a crying baby and these people gave us a very warm welcome and handled our confusion very professionally. Our 5 person order was correct and tasted great read more

Great service and well prepared meals. Whataburger is a family favorite. This location meets expectations whether your dining in or ordering through drive thru. I'll be stopping here for a good burger every time I'm driving through Wharton. read more

I give Whataburger credit that they are better with getting your food to you in a more timely manner but today's food was horrible. They mixed my order up BIG TIME, it was cold, and when I tried to call back to complain, no one answered the phone and I'm sure there was a manager on duty, this was the lunch rush time. NOT GOOD! read more

Everything was hot and fresh. Came out quick too. Wasn't too busy but then again, it was close to midnight

If you like to wait 15 minutes to get the wrong food and eat with flies...this is your spot. The restroom is disgusting. No toilet paper and the paper towel dispenser was broken. We have been to a lot of Whataburgers and (by far) this is the worst. NEVER again! Just keep driving... read more

WORST whataburger I have ever been to. Service is terrible and I have never left so angry from a fast food restaurant before in my life. Do not waste your time here. I wish I could get my money back after they had gotten my order completely wrong, and I was nothing but polite and didn't know why the lady shut the window in my face when I was trying to tell her that I wasn't my order. SO RUDE. read more

20 minutes at least in drive through. All food luke warm. Kid busy taking trash out for almost the whole time. They needed people up front not outside dumping trash in neighboring business dumpster. Only person with any sense of urgency was young lady taking orders and the money. The rest of them moving like snails. read more

This place has to have the worst costumer service in Texas. I mean it's a disgrace to the Whataburger name! I was first in line and the cashier woman clearly saw me and went on break. She didn't even let someone else know I needed to order. Then to make it even worse the manager lady ignores us and takes the next people. Oh yes they say, "welcome to Whataburger", but what is the point in saying that if you don't serve your costumers! No care at all. The bathrooms were gross as well. You could clearly see urine the bathroom and this was the woman's bathroom! Not a pleasant experience for my wife and son at all to take him to relieve himself on a four hour trip. We do not recommend this Whataburger. Do not waste your money here. Hopefully the next one you visit will do justice to it's name. read more

Great burger and fries. Staff was friendly and efficient. We arrived at 12noon, so expected a wait, but only had a 10min max wait to receive food. Best to go in and get your order at Whataburger, whether you are staying or taking it to go. Not 5 stars because Whataburger(all) should have larger restrooms. read more