My grandpa and I walked in wanting to order some pancakes for breakfast. We ordered and sat down it was pretty clean and the food came out within 5-10 minutes. When we received our food we didn't get out hash browns that come with the order. So, I went back up to the counter and I told our cashier, April that we were missing them she gave them to me and shortly after we wanted to make another order to-go for my grandma so, we could take it home to her. When we got back home to give it to her it was also missing the hash browns. read more

They slow as at this place . 9 cars in 2 lines sitting 20 minutes not one moved . And no the lobby isn't full . Hardly anyone in it . Wendy's would have run 20 cars through here by now . Taco Bell to . read more

Low quality food, too expensive, long wait times every time. I will keep Whataburger off my list of places to visit for a while

The service needs improvement, people at the drive thru window should definitely have a politeness about themselves while dealing with customers. read more

The staff is very polite and friendly,they do occasionally forget an item,but it happens in fast food

Delicious burgers, but slowwww service. It took forever to get our order. I ordered inside so maybe I Should have just gone through the drive-through. ‍ read more

Constantly having problems with this whataburger. Here we have a tequito with no sausage. How this happens I have no idea. Not my first review. This place needs to be audited. read more

Whataburger - Supposed to be a sausage tequito but no sausage - Fast Food Near Me - Shreveport, Louisiana

NO PATTY ON MY BURGER. FUCKING KIDDING ME. This is the only time in my life I've gotten a burger without a damn patty. read more

Whataburger - BURGER WITHOUT A PATTY. WHAT A FUCKING JOKE - Fast Food Near Me - Shreveport, Louisiana

I love Whataburger, just not the location at 2544 Bert Kouns, Shreveport LA. Slower than molasses and invariably get my order wrong and then I have to wait longer. Had the worst meal I've had in a very long time there on 26 Apr 2023. Ordered an Avocado Bacon Cheese Burger. I think it had been in a warmer for hours. Dry, tasteless. Meat not juicy or flavorable, dried out, cheese dry and stuck to meat, bun soggy, tomato limp, French fries old and dry. Ordered a small Iced Tea, and when the man at the window started to give me the drink he told me "coke, a different burger and fries. More waiting for them to get the order correct. When I mentioned to the man at the window that they were very slow, he said "yes". Also, I waited over 15 minutes and there were only two cars in front of me. Awful. read more

This chain ranks high nationally and local store is typical of quality you expect. Unlike many competitors like McD and BK, they cook your burger when you order, not up to 60 minutes earlier and then put under heating lamps. So u get exactly what u want. Friendly staff. read more

I Ordered Curbside Pick Up through the app and when I arrived I had to what about 20 minutes to get my food. But other than that the food was correct and delicious. I ordered 3 burgers with sides and drinks. read more

Customer service young man working drive through at 11:49 on was disrespectful and randomly kept my card after payment after I waited on a burger for 35 mins to receive the pic below. read more

Whataburger - Burger unmelted cheese as well as cold meat - Fast Food Near Me - Shreveport, Louisiana

Love this WB location! Fantastic food quality, good prices. What truly sets this location apart is the staff. Friendly, professional, and amazing folks! read more

Great service at the counter. Fast, hot and fresh food at our table in about 7 minutes. Clean dining area! Greater on our way out. Glad we stopped in our way to Oklahoma! read more

My family has been a loyal customer of this location for 15+ years. The service was always exceptional and the dining room and parking lot was always clean. The furniture and wall decor was iconic, solid wood and comfortable. The recent remodel destroyed the ambiance and replaced the beautiful wood booths with cheap ice cream shop furniture. It's now noisy and cluttered looking. I'm very disappointed at this when recycle and reuse is the more environmentally and socially responsible choice. Now I hear the new owner plans to change the colors also. We will find another place to spend our money. I already miss my Whataburger. read more

The wooden paneling, polite (but slightly slow) service, and good Philly melt made for a nice experience. As far as this franchise goes, this particular store does well. read more

Way overpriced. Slow service (especially the drive-thru). Understaffed. The staff they do have seem to not get it. A triple burger with cheese & bacon costs over $15. Not worth it. Tonight we waited for over 30 minutes for one of these burgers. read more

Best Hamburgers. Now see eat Juniors. Love the spicy Ketchup I go mostly to pines road

The name actually fits the business! WhatABurger!! The burgers, pattymelts, chicken sandwiches are all served with fresh ingredients. The French fries are the BEST!!! Ketchup is yummy and unique! The food is always fresh, but it's worth the wait!!! Bc no matter what your going to wait.. read more

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The wait at all Whataburgers is always long as heck! But at least the people working here are kind and give great customer service. The girl working drive thru remembers me now and knows ahead of time I like the spicy ketchup. Good job! read more

A true Texas original. Born in Corpus Christi, this Lone Star Mecca is a refined fast food joint with quality burger related fare. The Whataburger itself ropes in flavor and value! read more

Whataburger - Accessories - Fast Food Near Me - Shreveport, Louisiana

They put our honey mustard in the wrong bag. They said bbq sauce is in the bag when we asked at the window and there was none in the bag... kept asking questions at the window like they didn't know what they are doing read more

This location has consistently given me good service. The cashier, Natisha, at the drive thru is especially friendly, much better than the service by the girl with Groucho Marx eyebrows in Tyler, TX last night. Friendly service goes a long way, plus the burgers are fantastic! read more

This is the best Whataburger you'll find. The food is exceptional and always fresh. The restaurant is always moving and nobody is ever leaning. Mrs. Wendy is awesome as well! Would recommend to anybody for breakfast, lunch, and dinner! read more

Warning to anyone traveling so not stop here. 1.5hr from time walking in the door and getting food. Workers just stand around looking at each other read more

Now this is a place where excellence is served. There is an amazing and friendly staff that brings out your order in a sometimes timely fashion. It's honestly not that clean but I like it that way. They serve the drunk high school population of Shreveport well. The building evokes joy read more

I ordered a whataburger with cheese all the way; meat was all dried out, whole burger cold, fries were tasteless; will be telling pe;ople about my experience;won't be eating here for along time! read more

Went in for coffee at 7:00 pm. Gave me a full cup of cold coffee. Couldn't sit my purse on counter to pay because it was so filthy. The cashier, Jonathan, was friendly though. read more

Wish I could give it 0 stars. Waiting for 20 minutes and then was informed that they "lost" my order. When I got it, order was wrong. Very bad management and service. read more

M family loves Whataburger , but when your son is on leave from the military and is at home and really wants Whataburger because he doesn't have it where he lives.. it's a little disappointing when they messed up his order. Being the gentleman that he is he did not want to call or go back up there but Ias a mom I'm very frustrated. He ordered a plain Whataburger and when he got home someone had scraped the mustard off the bread instead of fixing him a hamburger that he ordered. it will be awhile before I go back to Whataburger again! read more

Always very clean and friendly employees. Best grilled chicken sandwich at any fast food.

My dad LOVES this place. Every-time we pass by it going to a different restaurant, he always says "Whataburger dosen't have many people." I don't hate it, it's just that I would prefer softer burgers than Whataburger has. read more

I had to give this location a 2 for the service mainly at night. It's one girl in particular( real big chick looks like biggie smalls)who always messes up my order, the last time I went there I asked for a whataburger w/cheese dry( meaning no mustard, mayo, or ketchup) it always comes back either completely plain or still with sauce on it. They usually rush me through my ordering which is probably why they screw it up all the time, but I feel like you have to talk slow for them to get shit right. When the order is done to my liking the food is good especially the fries but the last 4-5 times I've been which was months ago they messed my order up. read more

So I ordered a junior CHEESE burger tonight. And while this is not the first time this whataburger has left the cheese off I still carelessly brought it home before I opened the bag up and checked. Word of advice: ALWAYS check the bag before you drive off. Still, I could overlook this and the fact that they were out of onion rings again simply because I'm used to it and the food is good once you get it the way you want it. However, I got another surprise when I checked the burger for cheese and felt the familiar pang of pain and disappointment. There was actual meat on HALF of the bun! I mean maybe I should have specified while ordering that I wanted an entire hamburger patty, not one that looks like it was literally cut in half with a knife- and not just one that was maybe falling apart. I mean I'm not a mean person. I'm always polite to everyone and while ordering at whataburger I was as nice as usual which I think is considerable, and I am always nice while conversing with people who are handling food I intend to consume. However, I can't help but feel a person would have to have a grudge against me to do this. I must confess that I felt an emotion akin to devastation. Also I can't help but feel like that's something they should do without request or at least ask "hey do you want half or a whole burger tonight?" At least let me know that the joyous wonder I'm greatly anticipating of biting into a perfect whataburger is going to be crushed, and that I'll discover this at home, late at night, feeling tired, and excessively grieved. read more

Whataburger - Speaks for itself - Fast Food Near Me - Shreveport, Louisiana