I don't live near a Whataburger so typically it is a real treat once I do locate one for lunch. Like all of the burger chains the burgers have shrunk by 25% The real "beef" is over the bun. The newest recipe has changed the consistency. The burger and fixings are all good yet, the bun was like chewing on paper as it balled up and had a weird texture, not sure but I don't think that it is flour. read more

Yesterday, was errand day. Decided to give Whataburger another shot. I have been to this location two times in the past year or so and it has been 50/50. I decided to stick with the basics and just ordered one burger with cheese and NO pickles. I was in the drive through having just completed a visit to Costco (that is an entirely different story). The burger was huge but slapped together and fell apart as I tried to eat it. That was somewhat helpful as it assisted in the removal of five pickle slices. The meat looked more gray than cooked and flavor was uninspiring. The onions were fresh and crisp. With all the other options for fast food on errand day I suspect I won't be back. read more

Drive through experience was a nightmare! Took forever for the line to move. Once I got to the order box it was radio silence. After what seemed like an eternity I finally asked if someone was there. Worker came back on and asked me to give her more time Placed the order and then back to sitting (whole experience took more than half an hour) waiting for the two people in front of me to get their order. When we got to the window the employee informed me that the upgraded small banana shake couldn't be made due to not having enough. I switched the drink order and had to ask for the upgrade price to be removed. Once we finally got our order I asked if the condiments (ketchup, spicy ketchup plus three or four upgraded sauces that we paid extra for). The employee said that they were there. I should have checked, but we were now late to getting back to our event we are at so I just left. Sure enough, not a single condiment in site. Very disappointing, especially since this was my wife's first time going. Luckily, she will give the one back in Tucson a try to see why I love Whataburger. read more

Overcooked, under seasoned and overpriced chicken strips, watered down tea. Patty melt was good onion rings got a mixed review. Not worth the money. read more

We put an order in online go to pick it up, and after an hour of waiting and finally being able to speak to the manager, they said they never received the order. They sure charged the account and said that we had to get the refund online. The manager did not try to make anything better or to even say. I'm sorry we don't have your order. Let me make it for you. This Whataburger I have given many chances due to cold food, or long lines and them taking forever. One night, even the manager was arguing with an employee in front of everyone cussing at each other and yelling at each other. If we could give negative stars, they would definitely get negative stars. It's a trashy Whataburger. Don't ever go there. read more

This is my husband's go to when in town. The burgers are always fresh and tasty and the onion rings are just crispy enough. No complaint there. The chicken nuggets of the kids meal are seasoned enough and just enough food for someone who is portion control their meals. It's the service that lacks. We ordered through the counter vs the kiosk and I probably would have received better response from the machine than we did from the employee. Then she delivered our meals to us and when I asked about sauce being in the bag she got snippy and walked away as she was answering me. No eye contact or anything. Then we get home and guess what NO SAUCE! read more

Drive thru busy so had high hopes. Instead fries were cold / barely cooked and we got JR burger and a double JR burger and actually had a half a patty on one of them. They have been removed from places to go read more

Whataburger - Half a patty - Fast Food Near Me - Peoria, Arizona

Texan Husband loves Whataburger but I'm not a fan. Today's meal proved I was right. Burgers were dry, buns stale, French fries old and room temperature. There was nothing good about the meal, the cheapest options on their menu for $17. Basic burger, Junior burger, small fries, no drinks. I'm not happy to be right. Just disgusted. read more

Do not burn the bun. ‍ cook needs training. Burn burn burn. #whatafail #burnbun #vomit read more

Whataburger - #1 Whataburger ‍ - Fast Food Near Me - Peoria, Arizona

I hadn't been to this particular location before so I decided to eat in. Told me everything I need to know about why I won't be going back to this particular location. Line moved incredibly slow for one thing. Turns out paying customers were being made to wait, while a WHATABURGER employee got her meal, and the person working the register was clueless. Once a manager (I'm guessing) came up and entered some sort of code, the line finally started to move. Then there was sitting down to wait on my food. I noticed there was some homeless guy in a booth, laying down, wrapped in a blanket. Uh...excuse me?? Not being told to leave. But allowed to lay there. Then he finally gets up while I'm eating and starts asking customers for money. STILL not trespassed. Then I noticed that physically he had a LOT in common with the people working there. Explained why he was not trespassed and told to leave. He was allowed to nap and panhandle paying customers inside the restaurant. ARE YOU KIDDING ME? Then there was my burger. Not the way I ordered it, but I ate it because I hadn't eaten all day and had somewhere to be. Still debating telling corporate about it. Not okay at all. read more

Dominiqua gave amazing service with style. I saw her and other employees sweep to check that the tea and coffee and everything at the beverage station was full, and make themselves available to customers in the dining are Tables were clean. The bathrooms were great. And most importantly, the food was delicious. I grew up in TX and have been to Whataburger more times than I could possible count. But this location really stood out. read more

Whataburger - Chicken tenders with gravy - Fast Food Near Me - Peoria, Arizona

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I have ordered here about 10 times for my family. 9 times almost the whole order has been wrong. The employees don't care, don't say sorry let fix this or anything. I've also seen employees yelling at their manager in front of everyone. I understand if it was once in a while or even if one person was apologetic but they don't care at this location. I would give negative 1 if I could. read more

We stopped here tonight because In-n-Out was too crowded. Not a good idea. The gal in the drive up talked too fast and slurred her speech. I couldn't understand her. We ordered a burger, chicken sandwich and two orders of fries - it was $29. Huh? I was offered no receipt. Chalk this up as a big "meh." read more

Whataburger - Chicken sandwich, ick. Not appealing. - Fast Food Near Me - Peoria, Arizona

Made the mistake of stopping by again after a bad drive through experience. They have 2 lines going and 1 person bringing the food out, getting the orders wrong and taking a lot of time. Finally got my food, but told him, he forgot the drink. It took another 15 minutes to get the drink while he served other people. Then, I couldn't leave because the person in front of me didnt get their food yet. I will never go back read more

The bacon cheeseburger was pretty good. The onion rings were average at best. The staff, which consisted of more than a half dozen or so teenagers were constantly screaming and using profanity which was not the ambience we were looking for even if it was just a burger establishment. read more

From out of state and was excited to eat some Whataburger since we don't have these in California. Aesthetically the restaurant' is welcoming but overall service was mid. Besides the fries my burger wasn't warm and I noticed employees fighting while I placed my order. The Whatawings were a let down, they too were not even warm. Good luck read more

Gotta give a big shout out to Isaiah at the Bell Rd location . This young man was quick to get my order out , extremely polite , and had a terrific attitude . Thank You Isaiah . My wife and I appreciate you . read more

I ordered the classic mushroom melts. And it was on point. It is a very different kind of burger experience. It is my first time in this place. And i will be back soon. read more

Whataburger - Fast Food Near Me - Peoria, Arizona

They forgot the rest of the chorizo and I still ate it and it was good. Where's the chorizo? read more

Whataburger - Where is the chorizo? - Fast Food Near Me - Peoria, Arizona

Whataburger is my favorite fast food burger place. I have been to this place probably over 12 times. The service has alway been excellent. The last two times they seem to be having some kind of problems. Even when we are first in line to order it takes a long time before someone comes to counter to take our order. This last time after we ordered there was a long wait till food delivered. Fries was ordered but very cold. Like they were fried several hours before we got there. I like going to this place. It is close and I like their food. Not sure what is going on but their service had deteriorated. read more

That what a chicken was great. I was surprised to receive a friend chicken so tender and juicy on a sandwich. Great service by Lokela and the team. read more

Mold on our daughter's chicken sandwich. They also always get one of our orders WRONG ​ read more

Whataburger - Chicken sandwich - Fast Food Near Me - Peoria, Arizona

Where do I start the drive thru was a mess two lanes. Not sure what was happening in the kitchen but waiting in drive thru over 30 minutes is ridiculous once I got the chance I left thank goodness I only ordered something small because they have my money. Oh well lesson learned. read more

Only time you'll get friendly service, good food and your order correct is when Brittney is working the window. If she isn't there you're SOL. The younger black girl working the window last time I was there got a very simple order wrong, was very rude and condescending with her tone when I was thanking her. Like I said, Brittney is the only who's not a lost cause. read more

THIS SPECIFIC WHATABURGER is always very good. I come at multiple times of day, whether it's morning mid day or night this place is GREAT. Can't go past midnight because they're so busy. The staff is always nice and tells you straight up how it is. Dreskel helped me today and he was nice, patient and even talked with me while I waited for my online order. Im glad I live close to this whataburger because our food is always right, the frys are fresh, our burgers aren't made sloppily, and I can rely on them if something is wrong. All of them, a raise!! read more

Poor service, I orders food from the field service and never got my food, and when I asked I was told the order number was incorrect snd the employee then said they were still working on it, I left very upset read more

This is a chain that needs to die. I had great service in Texas but I would bother going here. They don't care about customer service and you are LUCKY IF they get you order right. My wife popped in after shopping. Ordered Double Bugers, got only singles. Food was stuffed into the bag. Paid $34 for about $20 worth if food. What a waste. Lined out for a possible return. NOT read more

Whataburger - Receipt - Fast Food Near Me - Peoria, Arizona

I am extremely discussed with this place . Emily is probably the most unprofessional manager, I have ever talked to. She literally lied while we just witnessed Jonathan grab our fry's with no gloves and handling money and cleaning products before hand. She stated that she was the person who grabbed the fry's (she is a liar) the gross part, we went in because we had serious concerns regarding food safety and requested a refund. NO one in there had gloves on and I mean, no one . This is a huge red flag !! read more

Whataburger - Receipt. Order all jacked up. - Fast Food Near Me - Peoria, Arizona

The food was fresh to DEAF. The service was UNDENIABLE. And the ambiance was quaint. Because there was no one there. Someone go fix that today. Mateo would appreciate it. Thanks to all of you. All four of you. You truly are god's angels. Just remember, smile for the camera! read more

Whataburger - Donald Trump. - Fast Food Near Me - Peoria, Arizona

Went to the drive thru just got done working a 12 hr shift and was talked to in such a rude manner by this lady rushing me if you hate your job get another one read more

This location is an embarrassment to Whataburger... they screw up every order! It's the slowest "fast food" in the Phoenix market. Today, after waiting 10 munutes and the only vehicle on a $20+ order. Watching the crew argue closely through the drive up window, the girl working the window dropped one of our breakfast sandwichs order on the floor... and still served it! Being argumentive when confronted, refused to replace it and slammed the Drive-thru window! It went into the nearby garbage can! We won't be back and don't recommend this location! There are other Whataburger locations we can frequent. read more

My husband, and I ordered food at the drive thru at about 3:00 this afternoon . We waited at least 15 minutes for the food, and when I got my Whataburger combo with cheese, the sandwich was cold and so were the french fries. My husband's chicken sandwich was hot, but his fries were barely warm. I'm very disappointed as this is the 2nd time we've had a bad experience. The last time we were there the fries were dark and did not taste fresh. We had to search through them to find a few lighter ones. I used to love getting take out food from here on my way home from work last year because everything was always fresh and hot. It's unlikely that we will get take out food from this location again. read more

Food is always given cold. Probably the worst location in Arizona. I avoid this one and spread the word.

Had the double cheeseburger combo. At best average. Heard a lot of hype but in n out blows them out of the water.

In town to visit a friend and wanted to try Whataburger for the first time. I told the cashier it was my first and he gave me a big smile. Very friendly service as well as fast and efficient. I asked for green chiles on my classic burger and he said no problem. This person was also the server and we all were impressed with his courtesy and the tray he brought us that held ketchups and napkins. Very nice touch. Loved the spicy ketchup and was happy with the size of my burger. The flavor was also very good. I think we will definitely go back not only because of flavor but because of the overall service with a smile feeling and also the cleanliness of the establishment. I don't remember our servers name but I wish I did. I do have his picture attached so I hope his management recognizes this young man for helping make our first experience a great one! read more

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I was in town in early December 2020 to run a nearby half marathon. Since I had a coupon for a free Whataburger, I came here for lunch. It's not like I needed a whole lot of arm-twisting! For the free burger, I needed to buy medium fries and a medium drink. In addition to the standard toppings (tomato, pickles, lettuce, onions, and mustard) for my Whataburger, I also added a slice of cheese for 55 cents. After paying for my food, I was given a number. Once my order was ready, an employee brought my food out to me. With the current pandemic, all of the employees were wearing masks and gloves. There was still inside dining, but I took my order to-go. Drinks were still self-served. Every employee that I interacted with were all nice and friendly. Once I got back to my room, I found all of my food to be good, just as to be expected from almost any Whataburger. While it's not my favorite burger of all-time, they always have very decent burgers. It's a shame that we don't have any back in California. I only get to eat at Whataburger when I'm traveling. read more

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1 star for their night shift employees, who serve extremely cold food, get the order completely wrong, and toss in Welch's fruit snacks in the bag. read more

I love this place. They always play Christian music and all the employees are very nice and helpful.

It's a fast food burger and fries. One of my children was hungry while running errands, so we decided to give them a try. Patty is super thin. Burger was more like a lettuce sandwich. Fries looked like McDonald's fries. For a similar price, one could get better food from In N Out. The positive is the person who took the order was welcoming. I like that they bring over a condiment tray when they bring the food to the table. read more

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I eat at a Whataburger at least once a month, and my wife and I were served the worst meal ever from this Bell Rd location. My double Whataburger was served to me with one and a half of the driest and patties in the house. They were so cold the cheese was unmelted and the only juice was from the big chunks of poorly chopped lettuce on the burger. My wife also mentioned her double junior burger was flavorless and dry. I stop at this location because it is normally kept pretty clean. The little girl running the cash register was clueless and even though my wife repeated the order a few times it still came out wrong. I will still eat at Whataburger but not at this location. read more