You would think that your ordering a jalapeño biscuit but no, it was straight mold. My burger buns are always super hard meaning they could be expired and the fries are never fresh. Always takes over 30 minutes to receive cold food. read more

Picture says everything. Absolutely ridiculous. Half my order was missing as in 5 onion rings and they were cold. read more

Whataburger - JR bacon cheese burger and a onion rings. All 5 of the rings are nice and cold and my lettuce was just so NOT THERE. - Burgers Near Me - Moore, Oklahoma

It has been years since I have been back to Whataburger country and I do miss it. One of my top two favorite fast food hamburger chains so I made sure to stop when I had the chance. Jalepeno Cheeseburger - what else is there to get? Large hot and tasty as always. Will go back if I get the chance. Just good service and good food. read more

Waited 3O minutes to pick an order from their app. Every time we go to this location, they are extremely slow. The food isn't as good as other locations either. read more

I will never choose to go to this whataburger again. It was 10:57.. I pulled up asking if they were serving breakfast. The lady said no, I asked when they planned on serving it, she replied we're not we're behind. Didn't offer any other solution, basically I was screwed and could go some where else. HORRIBLE customer service and did not care about her job. read more

Pretty sure this is where people go to work that have been fired from every other job in existence. Slow, slow, slow....and it doesn't bother them. Get your order wrong? Doesn't bother them. Rude to customers? Doesn't bother them. I have ate at quite a few Whataburger and this location is the WORST in customer service, management, and workers! read more

Hard to explain. It has the potential to be a Whataburger with good reviews. The manager is very scatterbrained and bouncing off every device in the kitchen with absolutely no clear direction for the staff to follow. The staff. Hmmmm! Nothing against special needs people but it appears that everyone of them have some type of special need. From mental to physical. Nothing wrong with that but you can't have a strong efficient team that way. 50% of the staff has to be able to flow direct orders when the other seem to struggle with it. Maybe this is why the manager is so frazzled and scattered about. Visit at your own risk. Just keep in mind what you may encounter. read more

I arrived at 7:42, I got my food at 8:31. I went to counter to ask for my money back and said it is ready. I took it to the car and started eating. The what a chicken was warm and the fries were cold. I threw out the fries. This was my first time here and my last. read more

I would eat here more often if it didn't take so long to get my food. It took 30 minutes in the drive thru to get my food. This is with 4 cars ahead of me. The time before this it took even longer. They gave my shake right away but took so long to get my food that my shake was completely melted. Do not come here if you can't afford to wait at least 40 minutes for your food. read more

The food tastes great! It's just the slowest service you will probably ever experience. Waited over 30 minutes in the drive thru line when I initially entered the line as the car just behind the car at the speaker. I guess the wait is worth it if you're really craving Whataburger? Otherwise, I'd recommend you go somewhere else. The service is about as equally as slow inside. read more

Food: 5/5 Service: 4/5 Cleanliness: 3/5 Decor & Style: 1/5 Ok call me crazy but the Patty Melt here is really good and so are the onion rings! Overall for fast food this is probably one of the best Patty Melt's i've ever had! Service was good for late night fast food and overall a decent experience. Would come back when I want to eat junk food! read more

Every time I have gone to this location the wait time is around 45 minutes in the drive-through. I always see workers through the window, laughing with each other and doing anything but working. read more

200% beef was 100% in my stomach during the Thanksgiving 2015 holidays. Well a couple of days after Turkey day, some friends and I ate at Whataburger. #2 Double Meat whataburger filled me up along with the fries and pop (okie slang for soda). My friend's son down a triple meat patty! Maybe next time, I'll try take the challenge! What I really enjoyed was the spicy Ketchup. From my discussion with the Whataburger addicts, the spicy Ketchup is available at groceries stores in Texas. Hmm...perhaps a Texan Yelper could mail some spicy Ketchup over to me?! read more

Whataburger - Triple meat - Burgers Near Me - Moore, Oklahoma

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On average pretty decent food. On average pretty friendly staff. Always a significant wait in the drive-through line.

Needs more staff, I have waited 20-30 minutes almost every time I've been. I have picked up doordash orders from here and they will forget my order until I remind them. Not worth it read more

If you feel like waiting 45-60 mins for your food be my guest but this location is slower than you could even imagine. Service is terrible, unprofessional, etc. Good luck if you come here. read more

My boyfriend and I come here a lot in the middle of the night and every time we do they always mess something up. Things like missing fries and wrong sauces on burgers is annoying. All I ever see the manager do is stand around while the regular employees act like it's their first day. Missed when Micheal was there, he worked over nights and always made sure everything was right. Food is good when it's made right though. read more

45 minute wait, 20 minutes for the guy to finally say something at the speaker and he seemed surprised that we were there after telling us "pls wait" as soon as we pulled up. then 25 minutes in line and we just left horrible service. everyone in there is a fucking brain dead idiot. :p read more

Took almost an hour to get food wasn't even hot when we got it don't recommend drive thru

We had Whataburger last night service and food was wonderful!!!! We did curbside pickup, food was brought out hot & fresh.

Worse Whataburger there is! What part of #2 with cheese, no onions is so dam hard to understand?! Instead I get a plain, pickle and lettuce only burger! Yes it was the right bag, and the ticket even has the order right! Whoever cooked it and put this in the bag, needs some training!! Seriously I love whataburger, it's my go to whenever I want a burger, but not anymore! The fries are always cold and this locations customer service doesn't seem to exist! A Thank You goes a long way! I will be going elsewhere from now on! Wow, way to lose a long time customer!! Get some training on everything!!! read more

So much for "fast food....." I never eat fast food, but my husband and I hadn't eaten ALL day, so on my way home, I stopped and placed an order on 8/12 at 1250am. Just 2 meals and 2 shakes. Pretty simple. Well, I did not leave to go home until 130am. I placed my order via the app, thinking it would be quicker with the long lines wrapped around the building. I sat and waited as the drive thru vehicles kept coming and going and I finally get my food. It seemed like a lot but I got it, pulled over and checked and it was full of tons of food that wasn't even ours. And no shakes. We called and told them and I was instructed to wait in the curbside parking. I did. For almost 30 ADDITIONAL MINUTES. We called again, they answered the phone saying "we are on our way out with it." She brought me the food and it was still incorrect. Y'all took 30 min to remake a simple order and still got it wrong? I was missing fries and one shake. I told her, she rolled her eyes and walked back inside. She came back with my other shake and told me the manager gave us larges instead of smalls for the inconvenience. She also told me to let them know the next time we come back and our meals will be on them. Well, I don't think we will be back and I don't think that's how it works, how about a refund? After reading all of these other reviews, this seems to be a common trend for this location. Absolutely ridiculous. I have attached a photo of what I ended up coming home with, most of it is random and wrong food! read more

Whataburger - Burgers Near Me - Moore, Oklahoma

Great hospitality on display at this Whataburger! Thanks Erica! Clean bathroom too which is a great plus!

Omg worst service EVER. We stoppedlast night and was mod busy. WaIted forever and food was wrong but made it workk. Came back thinking everyone has a bad day. Morning was even worse. Waited 15 min for egg sandwich. 6-7 people behind counter and thee out. Drive wasn't busy. Just a joke. Pick ANY other ppl ace DONT stop here unless you have all day and don't care what you end up eating. read more

Wow. So sad. I've been told that I HAD to try this out when I was next in Norman, so I did. Hoping the service and food was so lousy because the game had just ended. Burger was cold, fries were limp, even my friends who love this place told me I need to give it another chance. Sadly I'm only in OK once a year, if that. read more

The slowest Whataburger ever. And it doesn't help that there is NO way out of the drive-through once in, no matter how long the wait is. My wait was 45min. This is the normal here. 19th street has some great options. I recommend anywhere other than here. read more

I just found a dried contact in the wrapper with my burger but I like them so much they still get five stars

We used to love this location a few years ago. Now, it is HORRIBLE!!! Do yourself a favor and keep driving. The service is terrible. Takes FOREVER to get your food, and then it is nasty. The inside is so filthy. Dirty tables, flies everywhere. No ice in the ice machine. The service is unbelievably bad. I wish I could give it zero stars. We will never be back to this location. Very sad - they used to be good. Corporate needs to fire EVERYONE here, hose down the whole place with bleach just start over. So gross. read more

Ok so I'm new at the delivery thing like a lot of us are so this review is of both Whataburger and grub hub. Three out of three times it's been a bad experience. The first time it came within the hour and I expected the driver to follow the "special instructions " and knock twice on the door but it's never happened. The first time it was ice cold. The second time it was 1:30am. I submitted my order and waited 15 minutes after the hour (1.5 hours) so I called Whataburger. They explained then process to me so 2.5 hours later when we got the food it was ok because I do understand it was a weeks day and the time. So the third and last time was Friday evening at 11:30. I was aware of the time but figured on a Friday night there would be all kinds of people taking advantage of it. So I waited the two hours and called Whataburger. I we right about them being faster on a weekend which didn't really matter because I was told the order was picked up an hour prior my calling so it didn't show up at all. I'm calling both Whataburger and grub hub tomorrow. read more

Stopped by there tonight for some late night food. The manager did an excellent job handling some very rude customers and did his absolute best to deliver everyone's food in a timely fashion. Additionally we had a decently complicated order and they did not mess up a single thing. Food was delicious as always! read more

This the slowest place I have been to. I have been here for over 45 mins.... do not come here unless you want your food served cold.

Been here three times. The wait is insane. Be prepared to wait literally a half hour in the drive thru unless there are no cars ahead of you. First time I went it was a twenty five minute wait for a chicken strip sandwich, second time I went at 10am to get early lunch, no one in the drive thru and it still took 15 minutes, and last time I went I waited 20 minutes for them to only give one order to a car three ahead so I left the line and went to Zaxby's. By the time I had drove to Zaxby's, ordered, paid, got my food, and drove past whataburger, the car ahead of me was STILL sitting in line. Just insane how long it takes. They aren't all like this. The one in Oklahoma city near the airport hotels is fast and good food. Unfortunately in Moore this is the whataburger we are stuck with. I can't even go here anymore it's too frustrating. I'm just gonna go to the OKC one from now on. read more

30 minutes in the drive thru... the one on Reno and council is way faster. This whataburger sucks let's be honest.

Good burgers but if you're expecting quick service, I'd go elsewhere. Drive thru is painfully slow and the speaker is always busted whenever they're trying to take your order. read more

Please never ever count on them to get your order right. They will almost always get it wrong. Workers are polite most of time I just wish they would check their orders before they send them out. Also never go there if you're in a hurry. Most of the time they take 20 minutes or longer. read more

I grew up in Texas so I've been eating whataburger for decades. The only reason this is a 4 star instead of 3 is because people were friendly. We went through the drive thru and it took entirely too long for the line not being long (especially for how many people were inside working) . The fries were barely salted and stale. The bbq chicken sandwich was barely warm. Thankfully I know whataburger is typically good or else based on the food I probably wouldn't go back! read more

Ordered pick up (in store.) I arrived on time and they then told me I was required to go through the drive thru line even though my order specifically said to go inside to the online pick up counter. I went through the line because I wasn't able to cancel and couldn't get my food any other way. I did not get my food until over an hour after the designated pick up time. On TOP of this, they forgot my eggs, hash-browns, and my fries... not a lovely experience. read more

Melissa Shannon (day/night manager) came to every customer's table, politely greeted us, asked how we were doing, and offered to refill our drinks or if we would appreciate a cup of coffee for the road. How very kind. Outstanding customer service!! I haven't experienced this standard of customer service at ANY fast food location in too many years to remember.. If ever. Thank you, Melissa! I've been driving for eight hours and I have five to go. You made my "lunch break" a wonderful one. General Manager, Josh Kennedy, be expecting a call from a 512 area code! -Much love from an Austin, Tx girl! read more

Horrible service! My husband and I stood at the front counter while the manager asked an employee to help us three times while she stood talking to another employee. I felt bad for the manager but he also should've stepped up and helped. It seems as though every time I come in here there is always new staff. This makes me think there is something wrong in the entire restaraunt.? read more

Ridiculously slow every time I go. Even with a 4 car line it'll take almost 30 minutes to get your food. What a joke. They get 2 stars because the food is always hot but it takes way to long read more