EXCELLENT SERVICE!! I eat at a LOT of whataburgers bc I LOOOOVE them but I always expect a long wait and a dirty dining room. I was pleasantly surprised to walk in to a clean, almost spotless restaurant and a friendly greeting. Bruce took great care of us and our food came out super fast and it was hot. I am so grateful for the positive experience. The world needs more places that make your tummy and heart happy Wifey tip: banana pudding shakes are out now and totally delicious!! If you're a member on the whataburger rewards app you get a free small shake when u buy one now! read more

Went to pick a door dash order and they wouldn't help me when I tried to get help and they made me wait 30 minutes. I quit going to this one because of poor food quality, poor service, etc. this place is a joke. read more

I aged twenty years waiting on my food in this drive thru. I do love the food though. read more

Whataburger - Me - Burgers Near Me - Moore, Oklahoma

We went through the drive through. And it took a very long time 1st of all. When we got home they had forgotten a sandwich. I went back there to have them make me a burger. That took forever too. The guy behind me got his food before I did. It appeared that no one knew what was going on. I'm very disappointed. Plus the hamburger didn't look good. There wasn't any I'm sorry or can we get you a drink for waiting, or anything. I won't be going back. read more

Whataburger - Burgers Near Me - Moore, Oklahoma

If I was asked if by I would recommend this one in Moore 6 months to a year ago, I would of said no, however I just recently went there, glad I did, wait time was decent, very friendly, order was correct, and most of all the best hamburger, I love there whataburgers, probably new employees or maybe a new manager, not sure, but I was definitely satisfied, so I'm glad I gave them another chance. read more

Living up to its namesake... prepare yourself for #waitaburger Slow service... a toddler can move faster. My drinks took 10 minutes. My food took another 15... read more

They were so incredibly slow for no reason and they did practically nothing to make me feel like they had any clue I had ordered

Zero stars for this dump. Terrible service at this location. Some customers were completely forgot about after ordering in a mostly empty dining room. One family waited over 30 minutes for a few hamburgers. The lady working the front register is completely incompetent. read more

There was a problem getting a confirmation on an app order. Contacted customer support and the issue was resolved This location is clean timely with orders the staff very nice and helpful read more

Fries were stale, burger was cold, didn't fulfill the meal as ordered. The burger was a mess after unwrapping it. This should be an embarrassment for the franchise owner or corporate. read more

Waited 5 minutes and nobody asked for my order, another guy had been there for 10 minutes waiting for an online order that was supposed to be ready 10 minutes prior. The bathrooms are dirty, the floors and parking lot dirty too. AVOID read more

Order 2 whattaburger jr and apple pie to go After 15 mins, i asked the cashier wheres my order, her response was: i don't know, i don't work in the kitchen. She yelled at one of the cooks, wheres the order for number 75 and he said they haven't started it yet. And then she looked at me and said: they are a little busy back there. We got our order after 45 minutes! We were hungry. First time i took my girls here, never again. Whattaterrible customer service indeed. And the burger was cold, not worth the wait read more

Whataburger - a picture of a receipt with a qr code on it - Burgers Near Me - Moore, Oklahoma

This place is a joke. If I didn't have gift cards for there, I'd never eat whataburger again. Ordered a breakfast meal and a sausage taquito. They charge $3.49 for this janky taquito. Is this a joke, or shrinkflation at its finest? Like seriously, it's barely bigger than a single piece of their hash browns. You can get a grande burrito at braums that is 3 times this size for the same price. It's sad how bad they are screwing us over. read more

Whataburger - That's the $3.49 sausage, egg, and cheese taquito - Burgers Near Me - Moore, Oklahoma

Service varies between being very good or very slow. Food is better when service is faster.

a single burger took 45 minutes not sure if they're understaffed or why every time I come here I have to wait almost an hour every time!

I have now waited 20 minutes inside in food while these young men are playing in back and one walking with an earpiece on the phone. Room full of empty tables read more

Whataburger - 20 minutes is the a restaurant or fast food - Burgers Near Me - Moore, Oklahoma

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Currently waiting over 20 minutes in the drive thru line.. hoping that we'll be out of line by 45 minutes and we only have two cars in front of us. read more

Takes for ever Been in the drive through for over 30 minutes and they forgot one of our fries read more

Whataburger - a view from inside a car - Burgers Near Me - Moore, Oklahoma

How is this place still in business? I haven't been here in about a year because the service was so bad. I consider 30 minutes trapped in the drive-thru because they can't seem to get people their food to be bad. Just did it again, 30 minutes waiting for a mobile order. Standing at the counter, being completely ignored. And it's not that they didn't know I was there, they just dgaf. Plain and simple. Lobby full of people mad because it's taking so long. Never, ever again. read more

The name is the only reason I keep punishing myself by coming to this location. They just can NOT get service and your order correct. Consistently the slowest most in accurate Whataburger I have EVER been too. The ONLY reason this place is still in business has to be because it must literally be a failure proof franchise. Bit to the credit of this location WHEN they do get it right it's a great burger & regardless of how consistently they don't I keep giving them a chance ‍ Just DO NOT a come if you need an order quickly !!! read more

Took quite a while and the food was cold. Cold, stale French fries that tasted like they had sat out all day, and the burger was barely warm as well. Don't care to return to this location. This was our first visit to whataburger ever and I am severely disappointed in the experience. Even my diet Dr. Pepper is flat. So many other options in the area, just shut it down if they're not going to even try to compete. read more

The absolute WORST Whataburger location I have ever been to. If you go to this place be sure you have plenty of time. I sat in the drive through for 45min!!! I took lunch at 12:15pm and got my food at 1:00pm, on top of that the order wasn't even correct. Evidently they have employees who can't read a super simple order with only 2 condiments on it! Avoid this place at all cost I've given them countless chances and the results have always been the EXACT same. read more

Whataburger - A super simple order requesting only 2 condiments. - Burgers Near Me - Moore, Oklahoma

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Worst location ever. The only thing you're guaranteed at this location is that your order will be wrong, items will be missing and service will be bad. No matter how many times you ask for Mayo and no mustard, via app or in person....rest assured you'll be getting mustard. Every. Single. Time. No onions on your order? Yep, you'll be getting tons of them. And today when I went back to try to retrieve 2 items left off my order that I had the receipt for, they told me I had to call a manager and give 24 hours notice that I wanted the missing items totaling $3!!! Done with this place. Just stay away. Horrible. Never seen a location like this and tired of continually getting cheated out of items ordered. Thieves. Ridiculous. read more

The owner of this business needs to make changes, the manager is not managing anything the entire lobby was full of people waiting on their food. It took 45 minutes from ordering to get our food. The trash cans were all completely full at 12:00 in the afternoon. The poor girl at the front was having to field all the customers at the register and all the customers that their orders were wrong. If you don't have an hour and a half to spend on eating lunch it's best to just avoid eating here until there are some changes made. read more

The fries were hot and the burger was amazing! The Moore location is located in a strip mall area and has a pretty small/tight parking lot for cars to go in and out of but there are plenty of spots in the general strip mall parking area. The drive-thru can get backed up and it does have an impact on traveling through the lot at times but that's usually around the lunch and dinner rushes. The interior is a bit older and maybe not the cleanest of clean but it's not run-down and they've made a few updates on their POS/Payment system since being bought out by a Chicago holdings company. The menu has been updated to include the new favorite: The Mushroom Swiss but they don't list the Monterrey Melt anymore. I hope it is still on the menu and it would be a shame to let that one go. I ordered my classic go-to, the number 2 with cheese (double meat whataburger with onions, lettuce, tomato, mustard, pickles) and it came out fresh and hot. It was stacked high with fix'ans and it was a very meaty hefty burger. I loved every bite of it. The fries were hot and seasoned well enough and you always get your choice of plain or spicy ketchup which is a great pairing for the fries. I think this Whataburger did fine job and I would go back again to get a meal. read more

Whataburger - Whataburger - Burgers Near Me - Moore, Oklahoma

Waited 8 min at the window. Only drive thru is open. Got my food finally and take off. Eat my fries, get burger and take a bite. Taste cold, take look at it's in fact not a burger. It's a bun with vegetables. No patty. Not even the vegetable that we're supposed to be on my burger. read more

I don't know where to begin..road trip towards home around Moore OK my husband had the brilliant idea to stop at Whataburger. I indulged him for once..what could go wrong with burgers and fries?!?! It starts at the counter... we ordered a combo meal but we had to clarify that the combo meal comes with fries/drink.. then the "friendly" gentleman asks what size fries adding an additional couple orders and then states that all drinks are free no matter the size because that's the new thing they are doing. Order came to $29.30, when we paid with cash $20x1, & $5x2- the poor cashier became incredibly confused and greatly struggled to provide change and had to call over another employee and manager to decipher the 2 $5's & 1 20$. In awe of the show that was enfolding in front of him my husband didn't realize that we were charged for 2 extra fries, upon realizing this, he went to mention it to the manager-- the manager assured him that our food was coming, and we could keep the extra fries. He then went over to the front counter where 3 employees worked together to figure out how much needed to be refunded. The manager finally brought us $6, which was still short but by the time we finally got the change back we had already received our cold food and overly salted fries. We sat around looking at each other and the food in front of us and made the decision to call it a loss, throw it in the trash and drove down the street to raising canes. Lesson learned. I won't indulge my husband when the current yelp reviews tell me not too 5 stars for comedy 4 stars for cleanliness 1 star for overall experience & BIG E for effort read more

Janice is a peach! Food was delicious and fresh! Food took a while to reach us but was a good experience for our first time at a whataburger!! Keep it going Janice!! read more

Absolutely horrible, waited in the drive thru for 18 mins from placing order. Once I paid they had me pull up as there was an issue with my order. Order received and it was cold (a #1 and a JR Whataburger). Ordered burger with NO onions, they provided extra. Do not go there, if you do, you have been warned. read more

I waited over an hour and 15 minutes for the wrong order and terrible customer service! Everyone else had also asked for refunds because of an absurd amount of time. I would give it a zero but it wouldn't let me post it without at least one star read more

It's July 1st 2022. Been sitting in line for 15 minutes and still waiting. I have a job to get to. read more

Whataburger - the view from inside of a car - Burgers Near Me - Moore, Oklahoma

The worst service I have ever experienced through fast food. We've been here multiple times thinking it was just an off day but continue to be disappointed. This time WE were asked what our order was and how much it was when we finally made it to the window after waiting 30 minutes lol then we were asked to pull up to wait an additional 8 minutes. The order was still wrong read more

Worst Whataburger I've ever been to, and sad thing is I'll try coming back every couple months hoping it's better and it's worse. Service is horrible, food tastes old, and the wait time to get your food is around an hour and that's in the drive through and if you're the only person In line wait time is longer if more cars are in front of you. read more

Wait is too long. We were there over 20 minutes with two cars ahead of us! Avoid if you're in any kind of hurry.

they should probably clean their grills because i've never seen an egg look grayish brown read more

Whataburger - it's an egg? looks like chicken - Burgers Near Me - Moore, Oklahoma

You would think that your ordering a jalapeño biscuit but no, it was straight mold. My burger buns are always super hard meaning they could be expired and the fries are never fresh. Always takes over 30 minutes to receive cold food. read more

Picture says everything. Absolutely ridiculous. Half my order was missing as in 5 onion rings and they were cold. read more

Whataburger - JR bacon cheese burger and a onion rings. All 5 of the rings are nice and cold and my lettuce was just so NOT THERE. - Burgers Near Me - Moore, Oklahoma

I will never choose to go to this whataburger again. It was 10:57.. I pulled up asking if they were serving breakfast. The lady said no, I asked when they planned on serving it, she replied we're not we're behind. Didn't offer any other solution, basically I was screwed and could go some where else. HORRIBLE customer service and did not care about her job. read more

Pretty sure this is where people go to work that have been fired from every other job in existence. Slow, slow, slow....and it doesn't bother them. Get your order wrong? Doesn't bother them. Rude to customers? Doesn't bother them. I have ate at quite a few Whataburger and this location is the WORST in customer service, management, and workers! read more

Hard to explain. It has the potential to be a Whataburger with good reviews. The manager is very scatterbrained and bouncing off every device in the kitchen with absolutely no clear direction for the staff to follow. The staff. Hmmmm! Nothing against special needs people but it appears that everyone of them have some type of special need. From mental to physical. Nothing wrong with that but you can't have a strong efficient team that way. 50% of the staff has to be able to flow direct orders when the other seem to struggle with it. Maybe this is why the manager is so frazzled and scattered about. Visit at your own risk. Just keep in mind what you may encounter. read more